Panasonic KX-FT907BX-B User manual

©2004 Panasonic Communications Co., Ltd. All
rights reserved. Unauthorized copying and
distribution is a violation of law.
KX-FT907BX-B
KX-FT907BX-W
(Black Version)
(White Version)
(for Asia and Middle Near East )
Thermal FAX with Digital Answering System
IMPORTANT INFORMATION ABOUT LEAD FREE, (PbF), SOLDERING
If lead free solder was used in the manufacture of this product the printed circuit boards will be marked PbF.
Standard leaded, (Pb), solder can be used as usual on boards without the PbF mark.
When this mark does appear, please read and follow the special instructions described in this manual on the use of PbF and how
it might be permissible to use Pb solder during service and repair work.
ORDER NO. KMF0407790C3

1 INTRODUCTION 3
1.1. ABOUT LEAD FREE SOLDER (PbF: Pb free) 3
1.2. SAFETY PRECAUTIONS 5
1.3. INSULATION RESISTANCE TEST 5
1.4. FOR SERVICE TECHNICIANS 5
1.5. BATTERY CAUTION 5
1.6. AC CAUTION 6
1.7. PERSONAL SAFETY PRECAUTIONS 6
1.8. SERVICE PRECAUTIONS 7
2 FEATURES AND SPECIFICATIONS 8
2.1. FEATURES 8
2.2. OPTIONAL ACCESSORIES 8
2.3. SPECIFICATIONS 9
3 INSTALLATION 10
3.1. LOCATION OF CONTROLS 10
3.2. CONNECTIONS 12
3.3. INSTALLATION 13
4 MAINTENANCE 18
4.1. MAINTENANCE ITEMS AND COMPONENT LOCATIONS
18
4.2. JAMS 20
4.3. CLEANING 21
5 DISASSEMBLY INSTRUCTIONS 23
5.1. DISASSEMBLY FLOW CHART 23
6 DISASSEMBLY INSTRUCTIONS 25
6.1. HOW TO REMOVE PAPER STACKER 25
6.2. HOW TO REMOVE THE OPERATION PANEL BLOCK
26
6.3. HOW TO REMOVE THE OPERATION BOARD AND LCD
27
6.4. HOW TO REMOVE THE IMAGE SENSOR 28
6.5. HOW TO REMOVE THE THERMAL HEAD AND CUTTER
UNIT 29
6.6. HOW TO REMOVE THE DOCUMENT TRAY 30
6.7. HOW TO REMOVE THE BOTTOM FRAME 31
6.8. HOW TO REMOVE THE HANDSET CRADLE CABINET
AND SPEAKER 32
6.9. HOW TO REMOVE THE DIGITAL, ANALOG AND
POWER SUPPLY BOARD AND AC INLET 33
6.10. HOW TO REMOVE THE ROLLERS 34
6.11. HOW TO REMOVE THE MOTOR BLOCK 35
6.12. INSTALLATION POSITION OF THE LEAD WIRES 38
6.13. INSTALLATION OF THERMAL HEAD 39
7 TROUBLESHOOTING GUIDE 40
7.1. TROUBLESHOOTING SUMMARY 40
7.2. USER RECOVERABLE ERRORS 41
7.3. PROGRAMMING AND LISTS 42
7.4. TEST FUNCTIONS 45
7.5. TROUBLESHOOTING DETAILS 52
8 CIRCUIT OPERATIONS 103
8.1. CONNECTION DIAGRAM 103
8.2. GENERAL BLOCK DIAGRAM 104
8.3. CONTROL SECTION 106
8.4. FACSIMILE SECTION 113
8.5. SENSORS AND SWITCHES 123
8.6. MODEM SECTION 127
8.7. ANALOG UNIT BLOCK DIAGRAM 134
8.8. NCU SECTION 135
8.9. ITS (INTEGRATED TELEPHONE SYSTEM) AND
MONITOR SECTION 137
8.10. ATAS (AUTOMATIC TELEPHONE ANSWERING
SYSTEM) SECTION 137
8.11. OPERATION BOARD SECTION 139
8.12. LCD SECTION 140
8.13. POWER SUPPLY BOARD SECTION 141
9 REFERENCE MATERIAL DATA 144
9.1. TERMINAL GUIDE OF THE ICs TRANSISTORS AND
DIODES 144
9.2. HOW TO REPLACE THE FLAT PACKAGE IC 145
9.3. TEST CHART 149
10 FIXTURES AND TOOLS 151
11 CABINET, MECHANICAL 152
11.1. OPERATION PANEL SECTION 152
11.2. UPPER CABINET SECTION 153
11.3. LOWER CABINET 154
11.4. MOTOR SECTION 155
11.5. ACTUAL SIZE OF SCREWS 156
12 ACCESSORIES AND PACKING MATERIALS 157
13 REPLACEMENT PARTS LIST 158
13.1. CABINET AND ELECTRICAL PARTS 158
13.2. DIGITAL BOARD PARTS 159
13.3. ANALOG BOARD PARTS 161
13.4. OPERATION BOARD PARTS 162
13.5. POWER SUPPLY BOARD PARTS 163
13.6. FIXTURES AND TOOLS 164
14 PRINTED CIRCUIT BOARD 165
14.1. DIGITAL BOARD (PCB1) 165
14.2. ANALOG BOARD (PCB2) 167
14.3. OPERATION BOARD (PCB3) 169
14.4. POWER SUPPLY BOARD (PCB4) 171
15 FOR THE SCHEMATIC DIAGRAMS 172
16 MEMO 173
17 SCHEMATIC DIAGRAM 174
17.1. DIGITAL BOARD (PCB1) 174
17.2. ANALOG BOARD (PCB2) 176
17.3. OPERATION BOARD (PCB3) 178
17.4. POWER SUPPLY BOARD (PCB4) 179
CONTENTS
Page Page
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1 INTRODUCTION
1.1. ABOUT LEAD FREE SOLDER (PbF: Pb free)
Note:
In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that
contains lead.
We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn),
Silver, (Ag), and Copper, (Cu).
This model, and others like it, manufactured using lead free solder will have PbF stamped on the PCB. For service and repair
work we suggest using the same type of solder although, with some precautions, standard Pb solder can also be used.
Caution
· PbF solder has a melting point that is 50° ~ 70° F, (30° ~ 40°C) higher than Pb solder. Please use a soldering iron with
temperature control and adjust it to 700° ± 20° F, (370° ± 10°C). In case of using high temperature soldering iron, please
be careful not to heat too long.
· PbF solder will tend to splash if it is heated much higher than its melting point, approximately 1100°F, (600°C).
· If you must use Pb solder on a PCB manufactured using PbF solder, remove as much of the original PbF solder as possible
and be sure that any remaining is melted prior to applying the Pb solder.
· When applying PbF solder to double layered boards, please check the component side for excess which may flow onto the
opposite side (See figure, below).
1.1.1. SUGGESTED PbF SOLDER
There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper,
(Sn+Ag+Cu), you can also use Tin and Copper, (Sn+Cu), or Tin, Zinc, and Bismuth, (Sn+Zn+Bi). Please check the manufac
turer’s specific instructions for the melting points of their products and any precautions for using their product with other
materials.
The following lead free (PbF) solder wire sizes are recommended for service of this product: 0.3mm, 0.6mm and 1.0mm.
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1.1.2. HOW TO RECOGNIZE THAT Pb FREE SOLDER IS USED
P.C.Boards marked as “PbF” use Pb Free solder. (See the figure below.)
Pb Free is not used the Power Supply Board of this unit.
(Example : Digital Board)
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1.2. SAFETY PRECAUTIONS
1.Before servicing, unplug the AC power cord to prevent an electric shock.
2.When replacing parts, use only the manufacturer´s recommended components.
3.Check the condition of the power cord. Replace if wear or damage is evident.
4.After servicing, be sure to restore the lead dress, insulation barriers, insulation papers, shields, etc.
5.Before returning the serviced equipment to the customer, be sure to perform the following insulation resistance test to prevent
the customer from being exposed to shock hazards.
1.3. INSULATION RESISTANCE TEST
1.Unplug the power cord and short the two prongs of the plug with a jumper wire.
2.Turn on the power switch.
3.Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metal cabinet part
(screw heads, control shafts, bottom frame, etc.).
Note: Some exposed parts may be isolated from the chassis by design. These will read infinity.
4.If the measurement is outside the specified limits, there is a possibility of a shock hazard.
1.4. FOR SERVICE TECHNICIANS
ICs and LSIs are vulnerable to static electricity.
When repairing, the following precautions will help prevent recurring malfunctions.
1.Cover the plastic part´s boxes with aluminum foil.
2.Ground the soldering irons.
3.Use a conductive mat on the worktable.
4.Do not touch the IC or LSI pins with bare fingers.
1.5. BATTERY CAUTION
CAUTION
Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s Instructions.
The lithium battery is a critical component (type No. CR2032). Please observe for the proper polarity and the exact location
when replacing it and the exact location when replacing it and soldering the replacement lithium battery in.
Recommend Type Number:
CR2032 (BAT501) Manufactured by MATSUSHITA/SONY/TOSHIBA/HITACHI
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KX-FT907BX-B / KX-FT907BX-W

1.6. AC CAUTION
For safety, before closing the lower cabinet, please make sure of the following precautions.
1.The earth lead is fixed with the screw.
2.The AC connector is connected properly.
3.Wrap the earth lead around the core 5 times.
4.Wrap the AC lead around the core 4 times.
1.7. PERSONAL SAFETY PRECAUTIONS
1.7.1. MOVING SECTIONS OF THE UNIT
Be careful not to let your hair, clothes, fingers, accessories, etc., become caught in any moving sections of the unit.
The moving sections of the unit are the rollers and a gear. There is a separation roller and a document feed roller which are rotated
by the document feed motor. A gear rotates the two rollers. Be careful not to touch them with your hands, especially when the unit
is operating.
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1.7.2. LIVE ELECTRICAL SECTIONS
All the electrical sections of the unit supplied with AC power by the AC power cord are live.
Never disassemble the unit for service with the AC power supply plugged in.
CAUTION:
AC voltage is supplied to the primary side of the power supply unit. Therefore, always unplug the AC power cord before
disassembling for service.
1.8. SERVICE PRECAUTIONS
1.8.1. PRECAUTIONS TO PREVENT DAMAGE FROM STATIC ELECTRICITY
Electrical charges accumulate on a person. For instance, clothes rubbing together can damage electric elements or change their
electrical characteristics. In order to prevent static electricity, touch a metallic part that is grounded to release the static electricity.
Never touch the electrical sections such as the power supply unit, etc.
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KX-FT907BX-B / KX-FT907BX-W

2 FEATURES AND SPECIFICATIONS
2.1. FEATURES
General
· Help function
Display:
− − −
− HOW TO SET UP
− − −
− DIRECTORY
− − −
− AUTO ANSWER
− − −
− CALLER ID
− − −
− Telephone answering device operation
· LCD (Liquid Crystal Display) readout
Facsimile
· Resolution: Standard/Fine/Super Fine/Halftone
· Copier Function
· Help Printout
· Automatic Document Feeder (10 Sheets)
· Easy-to-view LCD (15 Characters)
· Broadcast (up to 10 Stations)
Integrated telephone system
· One-touch dial (22 items)
· Navigator directory (100 items)
· Digital Duplex Speakerphone
Digital answering system
· Voice Time/Day Stamp
· Quick & Slow Playback Speeds
2.2. OPTIONAL ACCESSORIES
Model No. Description Specifications
KX-A106 Standard thermal recording paper 216 mm × 30 m roll, with 25 mm core
Note:
Only use the included/specified recording paper, or else the print quality may be affected and/or excessive thermal
head wear may occur .
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KX-FT907BX-B / KX-FT907BX-W

2.3. SPECIFICATIONS
Applicable Lines: Public Switched Telephone Network
Document Size: Max. 216 mm in width
Max. 600 mm in length
Effective Scanning Width: 208 mm
Recording Paper Size: 216 mm × max. 30 m roll
Effective Printing Width: 208 mm
Transmission Time*1:Approx. 15 s/page (Original mode)*2
Scanning Density: Horizontal:
8 pels/mm
Vertical:
3.85 lines/mm — in standard resolution
7.7 lines/mm — in fine/photo resolution
15.4 lines/mm — in super fine resolution
Halftone Level: 64-level
Scanner Type: Contact Image Sensor (CIS)
Printer Type: Thermal Printing
Data Compression System: Modified Huffman (MH), Modified READ (MR)
Modem Speed: 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating Environment: 5—35°C, 20—80 % RH (Relative Humidity)
Dimensions: Approx. height 120 mm × width 347 mm × depth 270 mm
Mass (Weight): Approx. 2.7 kg
Power Consumption: Standby: Approx. 3.0 W
Transmission: Approx. 25 W (When sending 20% black document)
Reception: Approx. 40 W (When receiving 20% black document)
Copy: Approx. 40 W (When copying the ITU-T No. 1 Test Chart)
Maximum: Approx. 125 W (When receiving a 100% black document)
Power Supply: 220-240 V AC, 50/60 Hz
Fax Memory Capacity: Approx. 20 pages of document memory (Based on the ITU-T No. 1 Test Chart in
standard resolution when no voice messages have been recorded.)
Voice Memory Capacity*3:Approx. 20 minutes of recording time including greeting messages when no documents
are in memory.
*1Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other
party’s machine.
*2Transmission speed is based upon the ITU-T No. 1 Test Chart. (Refer to ITU-T No.1 TEST CHART (P.149).) If the capability of
the other party´s machine is inferior to your unit, the transmission time may be longer.
*3Recording time may be reduced by the calling party’s background noise.
Note:
· Any details given in these instructions are subject to change without notice.
· The pictures and illustrations in these instructions may vary slightly from the actual product.
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KX-FT907BX-B / KX-FT907BX-W

(1) Speaker
(2) Document guides
(3) Document feeder tray
(4) Paper stacker
The paper stacker may not be shown in all illustrations in
this operating instructions.
(5) Document exit
(6) Microphone
(7) Document entrance
(8) Cover open button
Note:
· Remove all the blue shipping tapes before
installation.
3 INSTALLATION
3.1. LOCATION OF CONTROLS
3.1.1. FRONT VIEW
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KX-FT907BX-B / KX-FT907BX-W

(1) [TONE]
· To change from pulse to tone temporarily during dialling
when your line has rotary pulse services.
(2) [SLOW]
· To slow down message playback.
(3) [QUICK]
· To speed up message playback.
(4) [PLAY MESSAGES]
· To play messages.
(5) [RECORD]
· To record messages.
(6) [ERASE]
· To erase messages.
(7) [BROADCAST]
· To transmit a document to multiple parties.
(8) Station keys
· To use one-touch dial.
(9) [AUTO ANSWER]
· To turn ON/OFF the auto answer setting.
(10) [SEARCH]
· To use Caller ID features.
(11) [STOP]
· To stop an operation or programming.
(12) [FLASH]
· To access special telephone services or for transferring
extension calls.
(13) [REDIAL] [PAUSE]
· To redial the last number dialled. If the line is busy when
you make a phone call using the [DIGITAL SP-PHONE]
button, the unit will automatically redial the number up to
2times.
· To insert a pause during dialling
(14) [MUTE]
· To mute your voice to the other party during a
conversation. Press this button again to resume the
conversation.
(15) [DIGITAL SP-PHONE]
· For speakerphone operation.
(16) [MENU]
· To initiate or exit programming.
(17) [NAVIGATOR] [VOLUME]
· To adjust volume.
· To search for a stored item.
· To select features or feature settings during
programming.
· To navigate to the next operation.
(18) [HELP]
· To print a quick reference.
(19) [LOWER]
· To select stations 12-22 for one-touch dial.
(20) [MIC]
· To built-in microphone.
(21) [FAX/START] [SET]
· To start sending or receiving a fax.
· To store a setting during programming.
(22) [COPY]
· To copy a document.
3.1.2. CONTROL PANEL
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3.2. CONNECTIONS
(1) Handset cord.
(2) Telephone line cord.
(3) Power cord (220-240 V, 50/60 Hz).
(4) Paper stacker.
Caution:
· When you operate this product, the power outlet should be near the product and easily accessible.
· Be sure to use the telephone line cord included in this unit.
· Do not extend the telephone line cord.
Note:
· To avoid malfunction, do not position fax machine near appliance such as TVs or speakers which generate an intense
magnetic field.
· If any other device is connected on the same line, this unit may disturb the network condition of the device.
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KX-FT907BX-B / KX-FT907BX-W

3.3. INSTALLATION
3.3.1. INSTALLATION SPACE
The space required to install the unit is shown below.
The dimensions given are necessary for the unit to operate efficiently.
Note:
· Avoid excessive heat or humidity.
· Use the unit within the following ranges of temperature and humidity.
· Ambient temperature: 5°C to 35°C
· Relative humidity: 20% to 80% (without condensation)
· Power cord length should be less than 5 meters. Using a longer cord may reduce the voltage or cause malfunctions.
· Avoid direct sunlight.
· Do not install near devices which contain magnets or generate magnetic fields.
· Do not subject the unit to strong physical shock or vibration.
· Keep the unit clean. Dust accumulation can prevent the unit from functioning properly.
· To protect the unit from damage, hold both sides when you move it.
3.3.2. PAPER STACKER
Install the paper stacker.
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KX-FT907BX-B / KX-FT907BX-W

1Open the cover by pressing the cover open button ( ).
2Install the recording paper.
3Insert the leading edge of the paper into the opening above the
thermal head ( ).
4Pull the paper out of the unit.
· Make sure that there is no slack in the paper roll.
5Close the cover securely by pushing down on.
6Press [FAX/START] to cut the paper.
Note:
· If the paper is secured with glue or tape, cut approximately
15 cm from the beginning of the roll before installing it.
· When the power cord is connected, a message is printed
each time the cover is opened then closed. If the recording
paper is installed upside down, the massage will not be
printed. Install the paper correctly.
3.3.3. RECORDING PAPER
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KX-FT907BX-B / KX-FT907BX-W

3.3.4. DOCUMENTS THE UNIT CAN FEED
Note:
· Remove chips, staples or other similar fasteners.
· Do not send the following types of documents. (Use the scanner glass for fax transmission.)
— Chemically treated paper such as carbon or carbon less duplicating paper
— Electrostatically charged paper
— Badly curled, creased or torn paper
— Paper with a coated surface
— Paper with a faint image
— Paper with printing on the opposite side that can be seen through the other side (i.e. newspaper)
· Check that ink, paste or correction fluid has dried completely.
· To transmit the document with a width of less than standard A4 size (210 mm), we recommend using a copy machine to
copy the original document onto A4 or letter-sized paper, than transmit the copied document.
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The logo can be your company, division or name.
3.3.5. SETTING YOUR LOGO
To enter your logo
Example: “BI LL”
1.Press [2] 2times.
2.Press [4] 3times.
3.Press [5] 3times.
4.Press [ ] to move the cursor to the next space and press
[5] 3times.
1Press [MENU].
2Press [SET].
3Press []or[ ] repeatedly to display the following.To correct a mistake
Press [ ] or [ ] to move the cursor to the incorrect character,
and make the correction.
To delete a character
Press [ ] or [ ] to move the cursor to the character you want
to delete and press [STOP].
To insert a character
1.Press [ ] or [ ] to move the cursor to the position to the
right of where you want to insert the character.
2.Press [MUTE] to insert a space and enter the character.
4Press [SET].
· The underbar shows a position of the cursor.
5Enter your logo, up to 30 characters. See the character table on
page 15 for details.
6Press [SET].
· The next feature will be displayed.
6Press [MENU] to exit the program.
Note:
· Your logo will be printed on each page transmitted from
your unit.
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KX-FT907BX-B / KX-FT907BX-W

To select characters using or
Instead of pressing the dial keys, you can select characters
using or .
1.Press repeatedly to display the desired character.
Characters will be displayed in the following order.
a.Uppercase letters
b.Number
c.Symbol
d.Lowercase letters
· If you press , the order will be reversed.
2.Press []to insert the character.
· The character displayed in step 1 is inserted.
3.Return to step 1 to enter the next character.
3.3.5.1. TO SELECT CHARACTERS WITH THE DIAL KEYPAD
Pressing the dial keys will select a character as shown below.
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KX-FT907BX-B / KX-FT907BX-W

4 MAINTENANCE
4.1. MAINTENANCE ITEMS AND COMPONENT LOCATIONS
4.1.1. OUTLINE
MAINTENANCE AND REPAIRS ARE PERFORMED USING THE FOLLOWING STEPS.
1.Periodic maintenance
Inspect the equipment periodically and if necessary, clean any contaminated parts.
2.Check for breakdowns
Look for problems and consider how they arose.
If the equipment can be still used, perform copying, self testing or communication testing.
3.Check equipment
Perform copying, self testing and communication testing to determine if the problem originates from the transmitter, receiver or
the telephone line.
4.Determine causes
Determine the causes of the equipment problem by troubleshooting.
5.Equipment repairs
Repair or replace the defective parts and take appropriate measures at this stage to ensure that the problem will not recur.
6.Confirm normal operation of the equipment
After completing the repairs, conduct copying, self testing and communication testing to confirm that the equipment operates
normally.
7.Record keeping
Make a record of the measures taken to rectify the problem for future reference.
4.1.2. COMPONENT LOCATIONS
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KX-FT907BX-B / KX-FT907BX-W

4.1.2.1. MAINTENANCE LIST
NO. OPERATION CHECK REMARKS
1Document Path Remove any foreign matter such as paper. —
2Rollers If the roller is dirty, clean it with a damp cloth then dry
thoroughly. Refer to DOCUMENT FEEDER (P.21).
3Platen Roller If the platen is dirty, clean it with a damp cloth then dry
thoroughly. Remove the paper and film cartridge before
cleaning.
—
4Thermal Head If the thermal head is dirty, clean the printing surface with a
cloth moistened with denatured alcohol (alcohol without
water), then dry thoroughly.
Refer to THERMAL HEAD (P.22).
5Sensors Document sensor (PS1), Read position sensor (sw44),
Recording paper/cover open sensor(SW1), Jam sensor
(SW3), Hook switch (SW2) Chloroform the operation of
the sensors.
See COMPONENT LOCATIONS (P.18) and
HOW TO REMOVE THE DIGITAL, ANALOG
AND POWER SUPPLY BOARD AND AC
INLET (P.33).
6Glass If the glass is dirty, clean with a dry soft cloth. Refer to DOCUMENT FEEDER (P.21).
7Abnormal, wear and tear
or loose parts Replace the part. Check if the screws are tight on all parts. —
4.1.2.2. MAINTENANCE CYCLE
No. Item Cleaning Cycle Replacement
Cycle Procedure
1Separation Roller (Ref. No. 141) 3 months 7 years* (10,000 documents) Refer to HOW TO REMOVE THE MOTOR
BLOCK (P.35).
2Separation Rubber (Ref. No. 11) 3 months 7 years (10,000 documents) Refer to COMPONENT LOCATIONS (P.18).
3Feed Rollers (Ref. No. 9) 3 months 7 years (10,000 documents) Refer to DISASSEMBLY INSTRUCTIONS
(P.23).
4Thermal Head (Ref. No. 95) 3 months 7 years (10,000 documents) Refer to HOW TO REMOVE THE
THERMAL HEAD AND CUTTER UNIT
(P.29).
5Platen Roller (Ref. No. 54) 3 months 7 years (10,000 documents) Refer to HOW TO REMOVE THE ROLLERS
(P.34).
6Pickup Roller (Ref. No. 46) 3 months 7 years (10,000 documents) Refer to HOW TO REMOVE THE ROLLERS
(P.34).
* These values are standard and may vary depending on usage conditions.
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KX-FT907BX-B / KX-FT907BX-W

1Open the cover by pressing the cover open button ( ).
2Lift the green lever.
· The paper cutter will be released
3Remove the recording paper.
4Cut off the wrinkled portion.
5Install the recording paper and close the cover securely by
pushing down on both sides.
4.2. JAMS
4.2.1. RECORDING PAPER JAMS
When the recording paper has jammed in the unit
The display will show the following.
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KX-FT907BX-B / KX-FT907BX-W