
Troubleshooting
When aproblem occurs, refer to this page. If aproblem appears to be related to asoftware application, read the software
related manual If you still cannot troubleshoot the problem, contact Panasonic Technical Support.
No display after powering
on
•Check the cable connection for the car adapter.
•Check the cable connection to the LCD Monitor.
•Check the brightness of the LCD Monitor.
•Has the computer been set to the power-saving mode?
To resume operation ofyour computer from the condition the power of the display is OFF
(for energy conservation purposes), press any key. (like (Ctrl ))
Set the power-saving mode to disable.
Set [ECO Mode Timeout] and [Hibernation Timeout]/[Suspcnd Timeout] under [AC
Adapter Operation] to [Disable].
Set [System Standby] and [Turn off monitor] in [Start]-[Settings]-[Control Pancl]-[Powcr
Managcrnent]-(Power Schemes] to [Never],
Set [Turn off monitor], [System Standby], and [System hibernates] in [Start]-[Settings]-
[Control Pancl]-[Power Options] to [Never],
•If the LCD of the computer is ON, press CFn )+CkD ,and set [Display] in the Setup
Utility to [External Monitor] or [Simultaneous].
An afterimage appears (i.e.,
green, red, and blue dots
remain on the display) or
there are dots not display-
ing the correct colors.
If an image is displayed for aprolonged period of time, an afterimage may appear. This is
not amalfunction. The afterimage will disappear when adifferent screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements cither
fail to light or remain constantly lit (that is, more than 99.998% of elements are functioning
properly), no defect is considered to exist.
The sound is not heard •Check the cable connection to the LCD Monitor.
•Check the volume setting of the computer.
"Cable not connected" is
displayed
Check the cable connection to the LCD Monitor.
"Input Not Supported" is
displayed
The mode not supported is has been selected.
Set the display mode to 640 x480 60 Hz or 800 x600 60 Hz.
Unable to input by touching
the display
•Has the setup Utility been used to set [touchscreen] to [zho/lKO/J tor the computer and
[Serial Port B] to [2F8/IRQ3] for the LCD Monitor?
•Confirm that the setting for resource in [Start] -[ Programs] -[Updd]-[Settings] -[Hardware]
is [Zco/iKv^/j ror me computer ana [zro/JK^jj ior ine la^ij Monitor.
•Check the cable connection to the LCD Monitor.
Ifthe serial port Ais used for LCD Monitor, set [3F8/1RQ4].
The display is affected •The mode not supported has been selected.
Set the display mode to 640 x480 60 Hz or 800 x600 60 Hz.
•Check the cable connection to the LCD Monitor.
•The display appears distorted since the MS-DOS mode, XGA display, and refresh rates
over 60Hz arc not supported.
The display no longer dis-
plays properly Select Iktttt from the OSD main menu, then select [INIT NVRam], then press [2]
.
Select "Yes", then press {2} .Q'page 13
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