Panasonic JT-C52 Series User manual

Operating Instructions - Reference Manual
Mobile Payment Terminal
Model No. JT-C52 series

Table of Contents
Introduction ..............................................................................................3
About this manual .............................................................................................................3
Disclaimers ........................................................................................................................3
Handling cautions .............................................................................................................4
Trademarks ........................................................................................................................6
Getting started ..........................................................................................7
Confirming the included items ........................................................................................7
Description of parts ..........................................................................................................7
Replacing the battery ......................................................................................................10
Charging the battery .......................................................................................................12
Turning the unit on and off ............................................................................................12
Attaching the roll paper ..................................................................................................13
Reading the magnetic stripe card .................................................................................17
Reading the smart card ..................................................................................................18
Reading the contactless IC card (JT-C522GD series only) .........................................19
Input ........................................................................................................20
Typing and voice input ...................................................................................................20
Using the keyboard .........................................................................................................20
Connectivity ............................................................................................22
WLAN ...............................................................................................................................22
Bluetooth .........................................................................................................................23
Airplane mode .................................................................................................................23
Settings ...................................................................................................24
Accessibility settings .....................................................................................................24
Troubleshooting .....................................................................................25
General information ........................................................................................................25
Starting up .......................................................................................................................25
Shutting down .................................................................................................................25
Indicator ...........................................................................................................................25
Appendix .................................................................................................27
Regulatory information ...................................................................................................27
Specifications ..................................................................................................................28
WARRANTY for U.S.A .....................................................................................................30
WARRANTY for Canada .................................................................................................34
2 Operating Instructions - Reference Manual
Table of Contents

Introduction
About this manual
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these
instructions carefully.
This manual describes the preparation of the unit for use, and the operations and settings of the main
features.
•Panasonic Corporation and/or its affiliates are referred to collectively as “we” or “Panasonic”.
•Some illustrations in this document may look different from the actual product. Also, the details of the
descriptions may vary due to differences between the software versions or automatic updates of some
software.
•Information in this document is subject to change without notice.
•For the latest information about optional products, refer to the product catalogs, etc.
Disclaimers
•Panasonic assumes no liability for damage incurred from customer misuse or use under other irregular
conditions, and damage resulting from the use or the unavailable use of the product.
•Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from
the use of this product. This product can download, store, forward, and receive additional content, such
as applications, ringtones, contact information, and media files. The use of such content may be
restricted or prohibited by the rights of third parties, including but not limited to restriction under applicable
copyright laws. You are entirely responsible for additional content that you download to or forward from
this product; Panasonic is not responsible for such content or its use. Before using such content, it is
your responsibility to verify that your intended use is properly licensed or is otherwise authorized.
Panasonic does not warrant or guarantee the accuracy, integrity or quality of any additional content or
any other third-party content. Under no circumstances will Panasonic be liable in any way for the
improper use of additional content or other third-party content by this product or its operator. This
document and any related product documentation may refer to services and applications that are
provided by third parties. The use of such services or programs may require separate registration with
the third party provider and may be subject to additional terms of use. For applications accessed on or
through a third-party web site, please review the web sites’ terms of use and applicable privacy policy
in advance. Panasonic does not warrant or guarantee the availability or performance of any third-party
web sites, services, or applications.
•The availability of some functions depends on your unit’s specifications and the locale of purchase. See
“Specifications” (page 28) for information about your unit.
Operating Instructions - Reference Manual 3
Introduction

Handling cautions
IMPORTANT
•To prevent theft or loss, make sure to store the product in a place that can be locked such as a
cabinet. When using the product, always keep it with you and take care so that it is not stolen or
used by third parties.
•Before using the product, check for signs of disassembly or modification. Do not use it if there are
abnormalities.
General use
•Do not place the product in the following areas, as doing so may damage the product.
–Near electric appliances. The image may be distorted or noise may occur.
•Do not drop the product or subject it to impacts. Doing so may cause malfunctions or damage.
•When operating the screen using the dedicated stylus, do not firmly press it down. Doing so may damage
the dedicated stylus or result in scratches or dents on the display.
•Do not place objects on the surface of the product or press down hard on the product with sharp objects.
The display surface may get scratched.
•Do not use the dedicated stylus when dust or dirt (e.g., oil) is on the display. Otherwise foreign particles
on the screen/dedicated stylus may scratch the display surface or obstruct operation of the dedicated
stylus.
•Use the dedicated stylus only for touching the display. Using it for any other purpose may damage the
dedicated stylus and result in scratches on the display.
•Confirm the safety and security of software before downloading or installing it on the product. Installing
malware or viruses can cause malfunction and the disclosure of any private information stored in the
product, or may cause excessive sound volume.
•Do not place the product near a television or radio receiver. This may cause television or radio
interference.
•Keep the product away from magnets. Failure to do so may cause malfunction.
•When using the product in a vehicle, it may affect electronic devices in the vehicle depending on the
vehicle type. Confirm the effects from radio waves with the vehicle manufacturer or sales dealer before
use.
•Follow these instructions and this manual to avoid any damage to the devices. Carefully read the
instruction manuals of the peripheral devices.
–Use peripheral devices that conform to the product’s specifications.
–Connect to the connectors in the correct direction.
–If a connector is hard to insert, do not try forcibly. Check its shape, direction, alignment of pins, etc.
•The product and accessories are not waterproof or dustproof. Keep them away from liquids such as
water. Also, do not use them in places with high humidity, or a lot of sand or dust.
•Make sure to close the interface cover, battery cover, and printer cover before use. Always keep the
covers clean and check that they are completely closed after opening them so that liquids, sand, dust,
and other foreign objects do not get inside. Take care so that foreign objects do not get caught between
the product and covers.
•Condensation may form when moving from a cold place to a warm place. If condensation forms, refrain
from using the product until the moisture evaporates.
•The product uses internal batteries to backup important operational data. If the internal batteries are
consumed and the operational data is lost, the product may fail to operate.
To reduce consumption of the internal batteries, do not remove the battery pack from the product as
much as possible. Also charge the battery pack before the battery level gets low.
Protecting your data
•To prevent accidental loss of data, we recommend that you regularly back up any important data that
you store in the product, SIM card, and SD card.
4 Operating Instructions - Reference Manual
Introduction

•To prevent the unintended disclosure of private information, always confirm the destination before
sending messages, file attachments, or any other communications, such as email.
•To prevent the unintended disclosure of sensitive information stored in the product or the SD card, we
recommend using the product’s encryption feature (page XX).
•Before disposing of the product or handing the product over to a third party, remove the SIM card, SD
card, and any other accessories.
•Before disposing of the product or handing the product over to a third party, perform a factory data reset
(page XX) to erase any data stored in the product.
•Before using WLAN or Bluetooth features, take appropriate action to secure your data.
Maintenance
•When cleaning the product, make sure to turn it off.
•When cleaning the product, wipe it with a soft, dry cloth. An alcohol-based disinfectant may be used if
necessary.
–If the product is particularly dirty, thoroughly wring a cloth soaked in water, wipe off the dirt, and then
wipe with a dry cloth.
–Do not clean the product with solvents such as benzene, thinner, or strong alkaline detergent because
they may affect the surface of the product.
•If the product has difficulties reading magnetic or smart cards, clean the card readers with cleaning
cards.
Battery
•The battery is a consumable item. Depending on the usage conditions, it may swell as it reaches the
end of its life. When the typical battery life of approximately one year or about 500 charge cycles is
exceeded, the battery deteriorates. If the battery begins to swell, or the amount of time it can be used
after a full charge becomes dramatically shorter, the battery should be replaced with a new one. Contact
your technical support representative.
•Do not touch the terminals of the battery. Failure to observe this may cause poor contact.
•When the battery is left installed in the product, it discharges electricity gradually in small amounts even
if the product’s power is off. If left for a long period (several months or more), the battery will over
discharge and its performance may deteriorate.
•Store the battery in environments with an ambient temperature of -20 °C to 35 °C (-4 °F to 95 °F). If the
battery is stored in other environments, battery performance and battery life may be reduced.
•When storing or transporting the battery, make sure that the battery’s terminals do not become dirty and
that no foreign objects or debris become attached to the battery’s terminals.
•If battery charging is not completed after the specified charging time has passed, remove the battery
from the product. The battery protection device may be damaged.
•You cannot charge an installed battery if it is not recognized by the product. Make sure that you use the
specified battery.
•Dispose properly in compliance with local waste regulations.
Inputting a password (give this information to customers)
•Observe the following to prevent leakage and malicious use of the password.
–Make sure customers input the password.
–Customers should hold the product in hand during input.
–Customers should use their hands or body to hide the password from people nearby and security
cameras.
•To prevent password input mistakes, customers should confirm the input sounds and screen display
during input.
Operating Instructions - Reference Manual 5
Introduction

Trademarks
•The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Panasonic Corporation is under license.
•The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
countries.
•All other trademarks identified herein are the property of their respective owners.
6 Operating Instructions - Reference Manual
Introduction

Getting started
Confirming the included items
If any items are missing, please contact your technical support representative.
–Main unit ´ 1
–Battery (Model number FZ-VZSUN100U) ´ 1
–Operating Instructions - Read Me First ´ 1
Description of parts
Front view
AStatus indicator (JT-C522GD series only)
Lights up or blinks during contactless IC card transactions.
BContactless IC Card Reader (JT-C522GD series only)
CDisplay (touch panel)
DButtons (page 9)
ESmart card reader
FAmbient light sensor*1
Automatically adjusts the screen brightness.
GCharging indicator
Orange, lit: Battery is charging
Green, lit: Battery charging is complete
Red, lit: Battery level is 19 % or less of a full charge*2
Operating Instructions - Reference Manual 7
Getting started

HInterface cover
IGPS antenna*3
JMobile antenna*3
KStrap attachment hole
Lmicro USB port
MDC input jack (page 12)
*1 Do not cover with your hands or objects. Doing so may cause the product not to operate correctly.
*2 Charge the product. Otherwise transactions may not work.
*3 The antenna is built into the unit. Covering the area around the antenna with your hands or objects may cause the product not
to operate correctly.
Rear view
ASpeaker
BBattery cover
CMagnetic card reader
DCamera
EPhoto light
FPrinter cover
GMobile, Wireless LAN, Bluetooth antenna*1
HStrap attachment hole
IVolume button
8 Operating Instructions - Reference Manual
Getting started

JCamera button
*1 The antenna is built into the unit. Covering the area around the antenna with your hands or objects may cause the product not
to operate correctly.
Button layout
The operation and function buttons are used for transactions.
Operation buttons
Function buttons
Button functions
•Operation buttons
–Number buttons: Press to input a password.
–ENTER button: Press to confirm the input data.
–CANCEL button: Press if you made an operation or input mistake. The input value will be cleared
and you will return to the previous screen. If you press the button while nothing is input, you will
return to the previous message.
•Function buttons (F1 to F3): Press to select the function.
•Power button: Press to turn the power on or off, or turn the screen off (power saving mode) or on
(page 12).
Operating Instructions - Reference Manual 9
Getting started

Replacing the battery
1. Turn off the unit (page 12).
•If you remove the battery pack while the unit is on, you may lose important data.
2. Remove the battery cover.
•Insert your fingertip into one groove of the battery (A), and lift it up (B).
3. Remove the battery.
•Pull the battery pack remover sheet (A) (A), slightly lift the battery pack, insert your fingertips into
the grooves on both sides (B), and lift up (C).
A
4. Insert the battery.
•Insert the battery’s terminal side into the unit (A), and then lower the battery into place (B).
•Take care so that the battery pack remover sheet does not get caught.
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Getting started

5. Attach the battery cover.
•Insert the tab of the battery into the groove of the unit (A), press the A locations, and then press
the B locations (B).
•Press the outer periphery of the battery cover and check that nothing is raised between the battery
cover and unit.
•Take care so that the battery pack remover sheet does not get caught.
A
B
IMPORTANT
•The unit cannot operate with the AC adapter alone. Make sure you insert a charged battery pack.
•If you remove the battery pack, the date and time settings return to default, or return to the
automatically or manually set previous date and time. If the unit is not connected to a wireless LAN
or mobile network, configure the settings again (page 22).
Operating Instructions - Reference Manual 11
Getting started

Charging the battery
Charge the battery before turning on the unit for the first time or after replacing the battery.
•Charge the battery in environments with an ambient temperature of 5 °C to 35 °C. Charging may stop
if the environment is outside of this temperature range while charging.
•The unit prevents overcharging of the battery by charging only when the remaining battery level is less
than approximately 95 % of its full capacity.
1. Connect the AC adaptor and the AC cord as shown below.
2. Connect the AC adaptor to the unit, and then connect the AC plug to the AC outlet.
Confirming the battery level
The battery level is displayed in the status bar.
Fully charged Charging Battery level is 19 % or
less of a full charge
Turning the unit on and off
Turning the unit on
Press and hold the power button for more than 3 seconds.
Turning the unit off
1. Press and hold the power button until the power options dialog is displayed.
2. Tap [Power off].
•To restart the unit, tap [Restart].
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Getting started

Attaching the roll paper
1. Cut about 10 cm off the end of new roll paper.
2. Press up on the part labeled "PUSH" on the printer cover (A), and pull up to open (B).
3. Set the roll paper into the roll paper compartment (A).
•Set so that the protrusion of the roll paper holder (B) is inserted into the center of the roll paper.
•Set the roll paper so that the end faces out as shown in the figure. The unit cannot print if the roll
paper is set in the opposite direction.
B
A
4. Pull out the roll paper so that about 1 to 5 cm of the end is out from the printer cover.
•Pull out the roll paper straight. Pulling at an angle will cause paper jams.
5. Gently lift and close the printer cover so that the roll paper does not fall out from the compartment
(A), and press the sides in the direction of the arrow until you hear a click (B).
•The cover will not close if the roll paper is removed from the roll paper holder. Set the roll paper
again instead of forcefully trying to close it.
Operating Instructions - Reference Manual 13
Getting started

•Make sure you firmly close the printer cover. If you start printing without firmly closing the cover, the
paper will jam or printing will not work correctly.
6. Cut the roll paper output from the roll paper outlet (page 14).
IMPORTANT
•Make sure you use the specified roll paper.
•Roll paper reacts to heat and chemicals and changes color because it is heat sensitive. During
storage, keep it away from light, heat, volatile chemicals such as alcohol and thinner, UV light, and
polyvinyl chloride supplies and adhesive tape.
•Paper dust building up in the printer can cause defective printing. Carefully remove it so that you do
not damage the parts by using a dry cotton swab, etc.
•The speed of the printer varies depending on the operating environment and print content. The speed
may be reduced especially in extreme temperature environments or when the battery level is low.
•When there is little roll paper remaining, red lines are displayed on both edges of the roll paper.
Replace it with a new one.
Cutting the roll paper
Cut the roll paper by pulling it toward you at an angle as shown below.
14 Operating Instructions - Reference Manual
Getting started

Attaching the printer cover
If the printer cover is removed, use the following procedure to attach it.
•When attaching the printer cover, take care so that you do not touch the printer head, printer drive, and
paper cutter.
A Paper cutter
B Printer head
C Printer drive
D Bearing
E Printer cover
F Shaft
1. Insert the printer cover into the unit's printer as shown in the figure.
•Insert the attachment part (B) of the printer cover into the A position in the figure.
A
B
Operating Instructions - Reference Manual 15
Getting started

2. Move the printer cover to the bottom of the printer (A), and pull in the direction of the arrow in the figure
(B) to align the printer cover shafts and the bearings.
•If the printer cover shafts and the bearings are not aligned, the printer cover will come off. Make sure
to move the printer cover to the bottom of the printer.
3. Raise (A) and close (B) the printer cover to insert the printer cover shafts into the bearings.
4. Press the printer cover in the direction of the arrow until you hear a click.
IMPORTANT
•Do not forcefully press on the bearings because the shafts may break.
If the roll paper jams
1. Open the printer cover (page 13).
2. Remove the roll paper and cut off the wrinkled or dirty part.
3. Set the roll paper (page 13).
•If the roll paper is deformed such as being smashed, make it round again.
16 Operating Instructions - Reference Manual
Getting started

IMPORTANT
•If the roll paper jams, make sure printing is finished before opening the printer cover.
Reading the magnetic stripe card
1. Insert the magnetic card into the card reader with the magnetic strip side facing down, and slide from
right to left.
•Slide the card at a steady speed.
IMPORTANT
•Do not use objects other than the magnetic card and cleaning card.
•Do not use a wet card.
•Slide the card straight. If you slide it in an arc, the card may not be read correctly.
•When cleaning, use a cleaning card and repeat step 1 several times.
Operating Instructions - Reference Manual 17
Getting started

Reading the smart card
1. Insert the smart card all the way into the smart card reader with the contact part facing up.
2. When reading is complete, pull out the card.
•Keep the card inserted until reading is complete.
IMPORTANT
•Do not insert objects other than the smart card and cleaning card.
•Do not use a wet card.
•Wipe dirt off the contact part of the card before use.
•When cleaning, use a cleaning card and repeat steps 1 and 2 several times.
18 Operating Instructions - Reference Manual
Getting started

Reading the contactless IC card (JT-C522GD series only)
1. Place the center of the contactless IC card over the guide (such as the FeliCa mark) displayed on the
screen.
•The displayed guide varies depending on the card.
IMPORTANT
•Perform contactless IC card transactions in areas with good signal strength.
•If the card cannot be read, move the card around and try again.
•Keep at least 10 cm away from other contactless IC card readers/writers during use. Otherwise the
card may not be read correctly.
Operating Instructions - Reference Manual 19
Getting started

Input
Typing and voice input
The unit’s keyboard is displayed automatically when you tap a text entry field or when you are prompted to
enter information. You can type using the on-screen keyboard; in some cases, you can also enter text by
speaking.
Using the keyboard
Changing the default keyboard
1. Swipe up the home screen, and then in the app list, tap [Settings] ® [System] ® [Languages &
input].
2. Tap [Virtual keyboard], and then select the desired keyboard.
Changing the keyboard language
1. Swipe up the home screen, and then in the app list, tap [Settings] ® [System] ® [Languages &
input].
2. Tap [Virtual keyboard], select the desired keyboard, and then configure the desired settings according
to your needs.
•If the desired keyboard is not shown, tap [Virtual keyboard] ® [Manage keyboards], and then
select the desired keyboard.
Using the SwiftKey keyboard
ATool bar/Text replacement
Some commonly displayed icons are explained below. However, while entering text, text
replacements are displayed.
: Displays the settings menu.
: Changes the settings related to keyboard and character input.
: Changes the theme of the keyboard.
20 Operating Instructions - Reference Manual
Input