Panasonic KX-HCM10 User manual

Operating Instructions
Please read this manual before using and save this manual for future reference.
In this manual, the suffix of each model number is omitted.
Network Camera
Model No. KX-HCM10

Operating Instructions
2
Introduction
Thank you for purchasing the Panasonic Network Camera.
Please check the following items when unpacking.
Before using
Please read Important Safety Instruction on Page 102 before using.
Read and understand all instructions.
Trademarks
• Netscape and Netscape Navigator are registered trademarks of Netscape
Communications Corporation in the U.S. and other countries.
• Adobe and Acrobat are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
• Ethernet is a registered trademark of Xerox Corporation in the United States
and/or other countries.
• Microsoft, Windows, Windows NT, MS-DOS and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/
or other countries.
• Pentium is a registered trademark of Intel Corporation or its subsidiaries in the
United States and other countries.
• Screen shots reprinted with permission from Microsoft Corporation.
All other trademarks identified herein are the property of their respective owners.
Setup CD-ROM
Operating Instructions
Getting Started
Camera Stand
AC adaptor
AC cord
Screws and Washers
— 1 pc.
— 1 pc.
— 1 pc.
— 1 pc.
— 1 pc.
— 1 pc.
— 2 pcs.

Operating Instructions
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Table of Contents
1 Product Introduction ..................................................... 5
1.1 Getting to know the Network Camera............................................... 6
1.1.1 Main features...............................................................................................6
1.1.2 System Requirements .................................................................................8
1.1.3 Authentication—System Security feature....................................................9
1.2 Included Accessories...................................................................... 10
1.3 Camera Feature Locations ............................................................. 12
1.3.1 Front View .................................................................................................12
1.3.2 Rear View..................................................................................................13
1.3.3 Bottom View ..............................................................................................13
1.4 Network Camera Installation .......................................................... 14
1.4.1 Connecting the Cable and the Power Supply............................................14
1.4.2 Selecting the Network Camera Configuration ...........................................16
1.4.3 Simple Installation using the Setup CD-ROM ...........................................18
2 Network Camera Screen and Setup window............. 32
2.1 Network Camera flow chart ............................................................ 33
2.2 Single Camera/Multi-Camera selection .......................................... 34
2.2.1 Viewing the Top View Image screen.........................................................37
2.3 Setup window—General Overview................................................. 43
2.3.1 Setting up the Network Camera ................................................................47
3 Technical Guides ......................................................... 78
3.1 Maintenance................................................................................... 79
3.2 Mounting......................................................................................... 80
3.3 Interfacing to the I/O Connector ..................................................... 82
3.4 Proxy Server Setting....................................................................... 84
3.5 Confirmation of Network Camera Operation .................................. 86
3.6 ASCII Character and Numbering.................................................... 88
4 Specification and Troubleshooting............................ 89
4.1 Network Camera reset procedure—default settings....................... 90
4.2 Default settings list ......................................................................... 91
4.3 Specification ................................................................................... 96

Operating Instructions
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4.4 Troubleshooting.............................................................................. 98
4.5 Important Safety Instruction.......................................................... 102
5 Index .......................................................................... 105

Operating Instructions
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Section 1
Product Introduction

Operating Instructions
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1.1 Getting to know the Network Camera
1.1.1 Main features
Easy installation
Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun
should start the application automatically. This programme automatically finds the
Network Camera on the network.
High Speed Motion JPEG
Using the Network Camera integrated web server, Motion JPEG, up to 15 frames
per second (when Power Line Frequency is 60 Hz), can be displayed. To
conserve bandwidth, JPEG - Regularly Refresh can be selected from the Top
Page. Refreshing interval can be set on the Top View Image window.
Remote Pan/Tilt Operation
Pan/Tilt operation can move the lens horizontally 120° and downside 45°. This
movable lens allows you to see the situation in the wide room where the object is.
It can adjust the angle easily from the web browser.
Multi-Camera Screen
Using Multi-Camera screen you can simultaneously view up to four cameras at
various location. Clicking on each Camera Name switches to the Single Camera
screen from the Multi-Camera screen.
Multi Client Access
The Network Camera allows the 10 users to view the Motion JPEG image
simultaneously. The users can access the Top View Image screen (Single
Camera/Multi-Camera screen) from their own locations.

Operating Instructions
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I/O (Input/Output) Connector
I/O connector consists of the digital input/output terminal. The external
sensors/devices such as a door sensor can connect to the digital input terminal.
The external sensors/devices are customer provided. Any required custom
interface is the customer's responsibility. The alarm/timer trigger can activate the
Image Transfer feature which can send the images via e-mail or FTP (File
Transfer Protocol).
The digital output terminal can send a signal to activate the external devices such
as a light around the Network Camera.
Update Firmware
If Update Firmware is released, you can download the latest programme from the
Network Camera Technical Support Site. Installation is easy and fast. Please refer
to Page 74 for details.
Authentication
Authentication window requires you to enter the administrator/general user ID
and password. Password security can prevent the unregistered user from
accessing your image from their web browsers. Please refer to Section
1.1.3 Authentication—System Security feature for details.

Operating Instructions
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1.1.2 System Requirements
The PC (Personal Computer) and the network must meet the following technical
specifications for the Network Camera to work properly.
*1The Network Camera image is not displayed correctly on the Netscape®
v6.x. Please use Netscape Navigator v4.7.
Item Description
Operating
System
Microsoft®Windows®95, Microsoft Windows 98/SE
Microsoft Windows 2000, Microsoft Windows ME
Microsoft Windows NT®4.0, Microsoft Windows XP
Network
Protocol
TCP/IP network protocol installed.
(HTTP, FTP, SMTP, TCP, UDP, IP, ARP, ICMP)
• The Network Camera does not support PPPoE (Point-to-
Point Protocol over Ethernet®).
CPU Pentium®II 300 MHz or greater
Interface 10/100 Mbps Ethernet card and category 5 cables for your
network connection
Web browser*1Internet Explorer 5.0 or later/Netscape Navigator®4.7
Please use Microsoft Internet Explorer version 5.0 or later.
(It is not included in the Setup CD-ROM).

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1.1.3 Authentication—System Security feature
Authentication window requires you to enter the administrator/general user ID
and password. Password security can prevent the unregistered user from
accessing your image from their web browsers. Authentication windows are not
displayed in the default. "User Name" and "Password" are case sensitive. Please
refer to Page 51 for setting up Authentication window, administrator ID and
password. Please refer to and Page 53 for setting up the general user ID and
password.
Authentication window
Note
Please refer to Page 52 for the detail authentication security.

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1.2 Included Accessories
The following items are provided with the Network Camera.
Notes
• If any items are missing, please contact the dealer immediately.
• The order numbers listed above are subject to change without notice.
• Save the original carton and packing materials for future shipping and
transportation of the unit.
AC adaptor — 1 pc.
Order No. PSLP1222
Camera Stand — 1 pc.
Order No. PSKLHCM10M
AC cord (Type C-7) — 1 pc.
Order No. PSJA1074
Screws — 2 pcs.
Order No. PQHE5004
Washers — 2 pcs.
Order No. XWG35FY
Setup CD-ROM — 1 pc.
Order No. PSQX2697

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Setup CD-ROM
Setup CD-ROM starts Setup programme automatically. The Setup programme
simlifies the Network Camera installation. The main files are located as follows.
Adobe®Acrobat®Reader 4.05 or later enables you to see the Operating
Instructions in the Setup CD-ROM. Adobe Acrobat Reader installer is in the Setup
CD-ROM. Please double-click "ar405eng.exe".
Directory tree in the Setup CD-ROM
• When referring to the file structure, please use Explorer.
Notes
• Do not scratch, smudge, write or label either surfaces of the Setup CD-
ROM. Setup CD-ROM may have a scratch on the surface.
• Do not leave the Setup CD-ROM in direct sunlight, near a heat source
or in a hot automobile. It may transform the surface of the Setup CD-
ROM.
• Do not use chemicals or cleanser to clean the Setup CD-ROM. It may
transform the surface of the Setup CD-ROM.
README.TXT
Kxhcm10
Acrobat4.0installer Acrobat Reader 4.0 Installer directory
Readme file (Please read first.)
Setup programme
Information file to start Setup.exe
Network Configuration Setup Programme directory
Network Configuration Setup Programme
Acrobat Reader 4.0 Installer
Operating Instructions
"kxhcm10.ocx" Installer directory
"kxhcm10.ocx" Installer
Manual
AutoRun.inf
OprInstr.pdf
ar405eng.exe
Netcam
Config.exe
OCX
Reghcm10.exe
Setup.exe

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1.3 Camera Feature Locations
1.3.1 Front View
Power Indicator
During normal operation Power Indicator will be turned on in the default.
Blinking will occur during the following situation.
•During the lens centre positioning after turning on the power.
•During the Update Firmware.
•During initializing after pushing CLEAR SETTING button.
•During getting the IP address from the DHCP server.
•Because of the breakdown of the Network Camera. Please refer to Section
4.4 Troubleshooting.
Fixed Focus Lens and Pan/Tilt operation
Fixed Focus Lens can move in the Pan/Tilt operation. Operation Bar on the Single
Camera screen can operate the Pan/Tilt. The Pan/Tilt moves the lens horizontally
120°and downside 45°. Please refer to Page 39 for the Operation Bar.
Notes
•Do not force to move the lens part around the Fixed Focus Lens.
Compulsive touching may damage the Pan/Tilt motor.
•Do not touch the Fixed Focus Lens. It may leave a finger print and can
cause the image to be out of focus. This can also take away the
protective coating on the Fixed Focus Lens.
Power Indicator
(Refer to Page 72 for the Setup.)
Fixed Focus Lens
1 m—Infinity
Pan: - 60°to + 60°
Tilt: 0°to - 45°

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1.3.2 Rear View
Ethernet Indicator
Ethernet indicator turns on when the network is active. It blinks when the
Network Camera is sending and receiving the data.
1.3.3 Bottom View
I/O Connector
(Refer to
Page 82.)
Ethernet port
(RJ-45)
(Refer to
Page 14.)
DC IN jack
(Refer to
Page 15.)
Ethernet
Indicator
(Refer to
Page 14.)
CLEAR SETTING button
(Refer to Page 90.)
MAC address and serial
number are indicated on
the label.
(Refer to Page 19.)
Used for mounting the
unit on the Camera Stand
or the Wall Mounting.
(Refer to Page 80.)
Hook for AC adaptor
cable
(Refer to Page 15.)
Tripod Mounting
Hole
(Refer to Page 80.)

Operating Instructions
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1.4 Network Camera Installation
This section explains how you can install the Network Camera. Network Camera
has a integrated web server. Various types of networking are available.
1.4.1 Connecting the Cable and the Power Supply
1. Connection of the Network Camera to the PC or network device is made with
category 5 cable. Hub Connection needs category 5 straight cable and PC
Connection needs category 5 cross cable.
Ethernet
port
Ethernet
port
Use Category 5 cross
cable when connecting
directly to the PC
Hub
Connection
PC
Connection
Category 5 straight cable
Broadband Router
or Ethernet switching hub
PC (Rear Side)
Ethernet port
Ethernet
port
To network

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2. Connect the DC plug of the AC adaptor to the DC IN jack of the Network
Camera and connect the AC plug of the AC adaptor to the power outlet to turn
on the Network Camera. Power Indicator turns on and the Pan/Tilt moves to
the centre position. Ethernet indicator turns on when the network is active.
Notes
•The power supply cord is used as the main disconnect device, ensure
that the socket-outlet is located/installed near the equipment and is
easily accessible.
•Plugging in/out the AC adaptor means turning on/off the Network
Camera. The AC adaptor should be located near the unit and be easily
accessible.
•Use Only with specified Panasonic AC adaptor (PSLP1222).
•Please use the proper AC cord fitted to your country/area.
•Thread the AC adaptor line through the hook upward if it is convenient.
DC plug
Thread the AC adaptor
line through the hook
downward.
Power
outlet
AC adaptor
AC Power
Cord
Ethernet
indicator

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1.4.2 Selecting the Network Camera Configuration
The Network Camera is available on a small and large scale of network. The
Network Camera can connect over the Internet. The Network Camera has the
HTTP server. Please confirm the ISP (Internet Service Provider) or administrator
permit you to use the HTTP server.
LAN (Intranet) Connection with Ethernet Switching Hub—[Type 1]
Network Camera can be installed on the LAN. Please ask the network
administrator when you set up the Network Camera on a large scale of network.
*1Network traffic can be smooth by using the Ethernet switching hub.
Ethernet
switching hub*1
Category 5
straight cable
Ethernet
switching hub*1
LAN
(Intranet)

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Internet Connection with Broadband Router—[Type 2]
Network Camera can be accessed through the Internet. Static IP address is
required to the Broadband Router and Network Camera.
*2The router needs Port Forwarding (IP Masquerade) feature on Page 31.
Internet Direct Connection with Cable modem—[Type 3]
Network Camera can be installed alone without PC on the network. Static IP
address is required to the Network Camera.
Note
•Most of the xDSL services use PPPoE. Network Camera does not
support PPPoE. If the Internet connection requires PPPoE, please
connect with the router supporting PPPoE like [Type 2].
•If you install the Network Camera like [Type 3], please connect the
Network Camera like Hub Connection or PC Connection on Page 14
to set up the Network Camera with the Setup CD-ROM.
Internet Cable/xDSL
Cable/xDSL
modem
(1 port)
Broadband Router*2
Cable
Cable modem
(1 port) Single
Network Camera
Internet

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1.4.3 Simple Installation using the Setup CD-ROM
Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun
should start the application automatically. This programme automatically finds the
Network Camera on the network. Once you become more familiar with the
Network Camera, Setup Page on Page 44 configures all of its settings. Setup CD-
ROM can configure all the necessary parameters to set up the Network Camera
at the beginning.
1. Please confirm if the Network Camera is connected properly on the network.
Note
•When setting up from the PC on the different network over the router,
Setup programme cannot detect the Network Camera.
•If you install the Network Camera like [Type 3], please connect the
Network Camera like Hub Connection or PC Connection on Page 14
to set up the Network Camera with the Setup CD-ROM.
2. Insert the Setup CD-ROM in the CD-ROM drive of the PC.
(If the Network Camera Setup window does not appear, please click
"setup.exe" in the Setup CD-ROM.)

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3. Click [Network Configuration]. The Network Camera List window appears.
The Setup programme finds all the Network Cameras connected on the LAN.
The Network Camera List window lists all of the MAC addresses and IP
addresses of the Network Camera on the network.
Note
The software on the Setup CD-ROM assists you with the installation of the
Network Camera. It locates and identifies the Network Camera by listening
for data which the Network Camera sends out for the first 20 minutes after
the Network Camera is powered up. If the installation is not completed
within 20 minutes, please temporarily disconnect the power to restart this
operation.
MAC address
Ethernet defines a 48-bit addressing scheme. Ethernet hardware
manufacturers purchase blocks of Ethernet addresses and assign them in
sequence to their Ethernet interface hardware. No two hardware interfaces
have the same Ethernet address. Ethernet address are sometimes called
hardware addresses, physical addresses, Media Access Control (MAC)
addresses, or layer 2 addresses. MAC address is used in this manual.
(A)

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Notes
•Each Network Camera has a unique MAC address labelled on the back
as 00-80-f0-XX-XX-XX. ("X" is the number 0–9 or alphabet a–f.)
•The MAC address tells you which Network Camera you would like to
set up by confirming the rear side of the target Network Camera in case
there are many Network Cameras on the LAN.
•IP addresses of all Network Cameras connected to the LAN are
displayed.
•If the error message appears in Network Camera getting the IP
address, please do the following steps.
Error message
1. Disconnect the AC adaptor of the Network Camera.
2. Please confirm if the cables on the network are connected
properly.
3. Reconnect the AC adaptor and run Setup programme again.
4. During this process the Ethernet indicator near the Ethernet port
of the Network Camera should be flashing.
Note
If IP address is not assigned to the PC, Setup programme cannot
find the Network Camera. Please confirm if IP address is assigned
to the PC by using ipconfig command shown on Page 25. IP
address of the PC can be assigned on the TCP/IP Properties
window able to access through the steps in the TCP/IP Properties
Table on Page 86.