Panasonic WVNP244 - COLOR CCTV CAMERA User manual

Network camera
Operating Instructions
Model No. WV-NP244
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
LOCK
WV-NP244
(Lens is option.)

The lightning flash with arrow-
head symbol, within an equilater-
al triangle, is intended to alert the
user to the presence of uninsulat-
ed "dangerous voltage" within the
product's enclosure that may be
of sufficient magnitude to consti-
tute a risk of electric shock to
persons.
The exclamation point within an
equilateral triangle is intended to
alert the user to the presence of
important operating and mainte-
nance (servicing) instructions in
the literature accompanying the
appliance.
Power disconnection. Unit with or
without ON-OFF switches have
power supplied to the unit when-
ever the power cord is inserted
into the power source; however,
the unit is operational only when
the ON-OFF switch is in the ON
position. The power cord is the
main power disconnect for all
units.
The serial number of this product may be found
on the surface of the unit.
You should note the serial number of this unit in
the space provided and retain this book as a
permanent record of your purchase to aid identi-
fication in the event of theft.
Model No.
Serial No.
SA 1966
SA 1965
WARNING:
• This apparatus must be earthed.
• To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture.
• The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such
as vases, should be placed on the apparatus.
• All work related to the installation of this product should be made by qualified service personnel or system
installers.
NOTE: This equipment has been tested and found
to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed
and used in accordance with the instruction manu-
al, may cause harmful interference to radio com-
munications.
Operation of this equipment in a residential area is
likely to cause harmful interference in which case
the user will be required to correct the interference
at his own expense.
FCC Caution: To assure continued compliance,
(example - use only shielded interface cables
when connecting to computer or peripheral
devices). Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to oper-
ate this equipment.
For U.S.A
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC
SHOCK DO NOT OPEN This Class A digital apparatus complies with
Canadian ICES-003.
For Canada
2

3
Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
S3125A

4
Limitation of Liability
THIS PUBLICATION IS PROVIDED "AS IS"
WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY, FITNESS
FOR ANY PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THE THIRD
PARTY’S RIGHT.
Disclaimer of Warranty
IN NO EVENT SHALL MATSUSHITA ELEC-
TRIC INDUSTRIAL CO., LTD. BE LIABLE TO
ANY PARTY OR ANY PERSON, EXCEPT FOR
REPLACEMENT OR REASONABLE MAINTE-
NANCE OF THE PRODUCT, FOR THE
CASES, INCLUDING BUT NOT LIMITED TO
BELOW:
(1) ANY DAMAGE AND LOSS, INCLUDING
WITHOUT LIMITATION, DIRECT OR
INDIRECT, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY, ARISING OUT OF OR
RELATING TO THE PRODUCT;
(2) PERSONAL INJURY OR ANY DAMAGE
CAUSED BY INAPPROPRIATE USE OR
NEGLIGENT OPERATION OF THE USER;
(3) UNAUTHORIZED DISASSEMBLE, REPAIR
OR MODIFICATION OF THE PRODUCT
BY THE USER;
(4) ANY PROBLEM, CONSEQUENTIAL
INCONVENIENCE, OR LOSS OR DAM-
AGE, ARISING OUT OF THE SYSTEM
COMBINED BY THE DEVICES OF THIRD
PARTY.
(5) ANY CLAIM OR ACTION FOR DAM-
AGES, BROUGHT BY ANY PERSON OR
ORGANIZATION BEING A PHOTO-
GENIC SUBJECT, DUE TO VIOLATION
OF PRIVACY WITH THE RESULT OF
THAT SURVEILLANCE-CAMERA’S PIC-
TURE, INCLUDING SAVED DATA, FOR
SOME REASON, BECOMES PUBLIC OR
IS USED FOR THE PURPOSE OTHER
THAN SURVEILLANCE
(6) ANY PROBLEM, CONSEQUENTIAL
INCONVENIENCE, ANY LOSS OR DAM-
AGE, ARISING OUT OF THE IMPROPER
DETECTION OR SLIP-UP IN DETECTION
BY VMD (Video Motion Detector) FUNC-
TION OF THE PRODUCT.
THIS PUBLICATION COULD INCLUDE
TECHNICAL INACCURACIES OR TYPO-
GRAPHICAL ERRORS. CHANGES ARE
ADDED TO THE INFORMATION HEREIN, AT
ANY TIME, FOR THE IMPROVEMENTS OF
THIS PUBLICATION AND/OR THE CORRE-
SPONDING PRODUCT (S).

5
Preface
The network camera WV-NP244 is designed to operate using a PC on a network (10BASE-
T/100BASE-TX) to monitor images. By connecting to a network (LAN) or the Internet, images
and audio from the camera can be monitored on a PC via a network. *1
Features
•Video signals captured by the progressive CCD (Charge-Coupled Device) will be convert-
ed into JPEG or MPEG-4 streams, and they can be monitored at up to 30 fps (VGA resolu-
tion).
•Audio captured by the built-in microphone can be monitored using a PC via a network.
•When connecting with a PoE (Power over Ethernet, IEEE802.3af compliant) device, power
will be supplied by simply connecting a LAN cable. This achieves reduction of installation
time including wiring work due to this wire-saving capability.
•1/3 inch progressive CCD solid-state image sensor with VGA resolution (640 x 480 pixels)
achieves high-fidelity motion image scanning with high-resolution.
•The motion detection function that detects a motion in a designated surveillance area and
issue an alarm signal is featured. *2
•The FTP backup function and recording of each log on an optional SD memory card are
available using the featured SD memory card slot. *3
*1 It is necessary to configure the network settings of the PC and its network environment to
monitor images and audio from the camera on the PC. It is also necessary that a web
browser is installed on the PC.
*2 The motion detection function is not the dedicated function to prevent thefts, fires, etc..We
assume no responsibility whatsoever for any damages resulting from the use of the motion
detection function.
*3 This camera is applicable with Panasonic’s SD memory card (64 MB, 128 MB, 256 MB, 512
MB and 1 GB).

6
Trademarks and Registered Trademarks
•Microsoft, Windows and Windows XP are
registered trademarks of Microsoft Cor-
poration in the U.S. and/or other coun-
tries.
•Intel is a registered trademark and
Pentium is a trademark of Intel Corpo-
ration or its subsidiaries in the United
States and other countries (regions).
•Adobe, Adobe logos, and Acrobat are
registered trademarks of Adobe Systems
Incorporated in the U.S. and/ or other
countries.
•Other names of companies and products
contained in these operating instructions
may be trademarks or registered trade-
marks of their respective owners.
About these Operating Instructions
There are 2 sets of operating instructions for the WV-NP244 as follows.
•Operating Instructions (book, these operating instructions)
•Operating Instructions (PDF)
These "Operating Instructions" contain descriptions of how to install and connect this camera,
and how to perform the required network settings.
Refer to the "Operating Instructions (PDF)" on the provided CD-ROM for descriptions of how to
perform the camera settings and how to operate this camera. Adobe®Reader is required to
read these operating instructions (PDF).
System Requirements for a PC
OS: Microsoft®Windows®2000 SP4, Microsoft®Windows®XP Home Edition
SP2, Microsoft®Windows®XP Professional Edition SP2
Computer: IBM PC/AT Compatible
CPU: Pentium®4 2.4GHz or faster
Memory: 512 MB or more
Monitor: 1024 x 768 pixels or more, 24-bit True color or better
Network Interface: 10/100Mbps Network interface card must be installed
Web Browser: Microsoft®Internet Explorer 6.0 SP2
CD-ROM Drive: It is necessary to read the operating instructions on the provided CD-
ROM.
Adobe®Reader®:It is necessary to read the operating instructions on the provided CD-
ROM.
*Audio will not be heard if a sound card is not installed on a PC. Audio may be interrupted
depending on the network environment.

7
CONTENTS
Important Safety Instructions ..................................................................................................... 3
Limitation of Liability ................................................................................................................... 4
Disclaimer of Warranty ............................................................................................................... 4
Preface ....................................................................................................................................... 5
Features ..................................................................................................................................... 5
About these Operating Instructions ............................................................................................ 6
System Requirements for a PC .................................................................................................. 6
Trademarks and Registered Trademarks .................................................................................. 6
Precautions ................................................................................................................................ 8
Major Operating Controls and Their Functions .......................................................................... 10
Lens Mounting ............................................................................................................................ 12
Optional lens ............................................................................................................................ 12
Focus adjustment .................................................................................................................... 12
How to use a vari-focal lens ..................................................................................................... 13
How to use a fixed-focal lens ................................................................................................... 13
Installations/Connections ........................................................................................................... 14
[Connection example] .............................................................................................................. 16
Insert/Remove an SD Memory Card .......................................................................................... 17
How to insert an SD memory card ........................................................................................... 17
How to remove the SD memory card ....................................................................................... 17
Performing the Network Settings ............................................................................................... 18
Install the software ................................................................................................................... 18
Configure the network settings of the camera using the Panasonic IP Setting software ......... 18
Troubleshooting ......................................................................................................................... 20
Specifications ............................................................................................................................. 21
Standard Accessories ................................................................................................................ 23

8
Precautions
Refer to all work related to the installation
of this product to qualified service person-
nel or system installer.
Do not attempt to disassemble the prod-
uct.
There are no serviceable parts inside.
Contact the qualified service personnel for
maintenance.
Use this appliance for indoor use only.
Do not expose the appliance to direct sun-
light for hours and do not install the product
near a heater or an air conditioner.
Otherwise, it may cause deformation, discol-
oration and malfunction. Keep the appliance
away from water and moisture.
To keep on using with stable performance
•Parts of this product may deteriorate and
it may shorten lifetime of this product
when using in locations subject to high
temperatures and high humidity. Do not
expose the product to direct heat such
from a heater.
•Use the appliance at temperature within
+5 °C - +35 °C (41 °F - 95 °F) and
humidity below 90 %. (when using the
appliance without turning the power off)
Handle the appliance with care.
Do not strike or shake, as this may damage
the appliance. It may cause a malfunction.
About the PC monitor
When displaying the same image on the PC
monitor at length, the PC monitor may be
damaged. It is recommended to use a
screen-saver.
When an error is detected, the camera will
restart automatically.
This camera will restart when detecting an
error caused by any reason. The camera will
be inoperable for around 30 seconds after
the restart just as when the power is turned
on.
Cleaning the camera body
Turn the power off when cleaning of the cam-
era. Use a dry cloth to clean the camera.
When the dirt is hard to remove, use a mild
detergent and wipe gently. Then, wipe with a
dry cloth.
Do not use strong abrasive detergent
when cleaning the camera body.
Otherwise, it may cause discoloration.
When using a chemical cloth for cleaning,
read the caution provided with the chemical
cloth product.
Cleaning the lens
Use a lens cleaning paper (used to clean
camera lenses or lenses of spectacles).
When using solvent, use an alcohols solvent.
Do not use a thinner or a glass cleaner.
SD memory card
•When insert an SD memory card into the
SD memory card slot, turn the power of
the camera off. Otherwise, it may cause
malfunction or damage data recorded on
the SD memory card.
Refer to page 17 for descriptions of how
to insert/remove an SD memory card.
•When using an unformatted SD memory
card, format it using this camera.
Recorded data on the SD memory card
will be deleted when formatted.
If using an unformatted SD memory card
or using an SD card formatted with other
device, the camera may not work proper-
ly or performance deterioration may be
caused.
Refer to the Operating Instructions (PDF)
for descriptions of how to format an SD
memory card.
•It is recommended to use Panasonic’s
SD memory card.

9
Otherwise, the camera may not work
properly or performance deterioration
may be caused.
•Images saved on the SD memory card
may lead to personal information leak-
age. When it is necessary to give the
camera to someone, even when for
repair, make sure the SD memory card is
removed from the camera.
•There are limited times to overwrite on an
SD memory card.
It is recommended to replace the SD
memory card when having a periodic
maintenance of the camera.
Do not aim the camera at strong light
sources.
A light source such as a spot light causes
a blooming (light bleeding) or a smear
(vertical lines).
PoE (Power over Ethernet)
Use a PoE hub/device that is compliant with
IEEE802.3af standard.
Broadband router
When it is necessary to use a broadband
router to connect the camera to the Internet,
use a broadband router with the port for-
warding function (NAT, IP masquerade).
Refer to the Operating Instructions (PDF) for
further information about the port forwarding
function.
Radio disturbance
When the camera is used near TV/radio
antenna, strong electric field or magnetic
field (near a motor or a transformer), images
may be distorted and noise sound may be
produced.
Do not install the camera in a humid or
dust-laden environment.
Otherwise, lifetime of the internal parts may
be shortened.
Smear Blight subject
Blooming

10
Major Operating Controls and Their Functions
qTripod mount base
wFlange-back adjusting ring*
eALC lens connector
rLens (option)
tFocus fixing screw (LOCK)
yMicrophone
uSD card memory slot
*It is necessary to adjust the flange-back
length together with the lens adjustment.
Refer to page 13 for descriptions of how
to adjust the flange-back length.
w*
q
e
ty u
r
LOCK
WV-NP244
WN

11
<REAR>
qPower indicator (green)
wLink indicator
eMonitor out connector (for adjustment) (ø3.5 mm, mini jack)
rINITIAL SET button
tExternal I/O terminals
yGround terminal
uAccess indicator
iNetwork connector
oSD memory error indicator (red)
!0 AC 24 V/DC 12 V
Power cable terminals
•About the [INITIAL SET] button
Turn on the power of the camera while holding down this button, and wait around 5 sec-
onds without releasing this button.
Wait around 30 seconds after releasing the button. The settings including the network set-
tings will be initialized.
INITIAL SET
GND
POWER
10BASE-T/
100BASE-TX
SD
CARD
MONITOR OUT
EXT I/O
1 2 3 4
LINK ACT
AC 24V IN : 1L – 2N
DC 12V IN : !– @
qw
u
i
o
!0
e
r
t
y

12
Lens Mounting
Mount the lens by rotating it clockwise slowly. Then, connect the lens cable to the ALC lens
connector of the camera.
Lens type Model number
ALC lens for 1/3 inch CCD
cameras
Super wide (Fixed)
Wide (Fixed)
Standard (Fixed)
2x vari-focal
8x vari-focal
WV-LA2R8C3B
WV-LA4R5C3B
WV-LA9C3B
WV-LZA61/2S
WV-LZ62/8S
Focus adjustment
When shooting an object using an ALC lens, the first adjusted focus may be out-of-focus
depending on the focal depth of the lens in use. In this case, focus on a darker object with the
aperture open to prevent out-of-focus.
Optional lens
Focus ring
ALC lens connector
Zoom lock knob
Flange-back adjusting ring*
CS-mount: Less than 8 mm
Within φ20 mm
WN

13
How to use a vari-focal lens
The following are descriptions of how to use a 2x vari-focal lens. Method of adjustment may be
different depending on the lens in use. For further information, refer to the operating instructions
of the lens in use.
qLoosen the zoom lock knob and slide it to the "T" end.
wRotate the focus ring to one step short of the "F" end.
eShoot an object which is located 10 m away or more, and
adjust the flange-back length of the camera.
Important:
Make sure that it is possible to focus on an object which is located around 1.2 m away by
rotating the focus ring when the zoom lock knob is at the "W" end.
rSlide the zoom lock knob to an appropriate position and tighten
it.
tRotate the focus ring to bring the camera into focus.
Important:
When changing the angular field of view, adjust focus by changing the zoom lock ring posi-
tion and rotating the focus ring again.
How to use a fixed-focal lens
When using a fixed-focal lens featuring the focus adjustment, adjust the flange-back length
after setting the lens focus to the FAR end.
When adjusting the flange-back length, loosen the focus fixing screw (LOCK) using a screw-
driver first. Tighten the flange-back fixing screw after the adjustment.
Recommended tightening torque: 0.05 N·m (0.5 kg·cm)
Important:
Do not over tighten the screw. It may strip the thread or cause out-of-focus.
Zoom lock knob
Focus ring
W
T
N
F
2X TV LENS
3.8~8mm 1:1.4
q
w
W
T
N
F
2X TV LENS
3.8~8mm 1:1.4
t
r

14
Installations/Connections
Before start the installation/connection, prepare the required devices and cables.
Before starting the connection, turn the power of the devices including the camera and the PC
off or disconnect the AC adapters from the outlet.
Step 1
Fix an optional camera mount base onto the
desired place and mount the camera on it.
When attaching an optional camera mount
base on the bottom of the camera, use the
removed screws to attach the camera mount
base.
Otherwise, it may cause a drop or malfunc-
tion.
<Example>
Important:
Method of installation may be different
depending on the material of the place
where the camera is to be installed.
Step 2
Connect the monaural mini plug (ø3.5 mm) to
the monitor out connector (for adjustment) on
the rear of the camera. (Only when adjusting
the angular field of view)
Important:
The monitor out connector is provided
only for checking the adjustment the
angular field of view on the video monitor
when installing the camera or when serv-
icing.
It is not provided for recording/monitor-
ing use.
Step 3
Connect the power cable.
•When using AC 24 V/DC 12 V power
supply
•When using PoE (Power over Ethernet:
IEEE802.3af compliant)
Connect a LAN cable (category 5 or bet-
ter) between a PoE device (such as a
PoE hub) and the network connector of
the camera.
Fixing screw
Tripod mount base
INITIAL SET
GND
POWER
10BASE-T/
100BASE-TX
SD
CARD
MONITOR OUT
EXT I/O
1 2 3 4
LINK ACT
AC 24V IN : 1L – 2N
DC 12V IN : !– @
Connect to the video
monitor, etc.
+–
DC12 V
AC24 V
GND wire
GND
POWER
SD
CARD
EXT I/O
1 2 3 4
AC 24V IN : 1L – 2N
DC 12V IN : !
– @

15
Important:
•Use all of 4 pairs (8 pins) of the LAN
cable.
•The maximum cable length is 100 m.
•Make sure that the PoE device in use is
compliant with IEEE802.3af standard.
•When connecting both the AC 24 V/DC
12 V power supply and the PoE device
for power supply, PoE will be used for
power supply.
•When disconnecting the LAN cable
once, connect the cable again after 2
seconds or more from the disconnection.
When the cable is connected before 2
seconds passed, the power may not be
supplied from the PoE device.
•Refer to the provided slip (Recommend-
ed network devices for PoE (IEEE802.3af
compliant) connection with the WV-
NP244) for applicable PoE devices.
Step 4
Connect a LAN cable (category 5 or better)
to the network connector on the rear of the
camera.
Step 5
Connect an external device to the EXT I/O
connector.
When connecting an external device, remove
9 mm – 10 mm of the outer jacket of the
cable and twist the cable core to prevent the
short circuit first.
Specification of cable (wire):
AWG #22 - #28
Single core, twisted
Important:
•Do not connect 2 wires or more directly
to a terminal. When it is necessary to
connect 2 wires or more, use a splitter.
<Ratings>
•ALARM IN
OFF: Open
ON: Make contact with GND (0.5 mA or
more)
•ALARM OUT
OPEN: Open Collector or DC 4 V –
DC 5 V
Maximum applied voltage: 20 V
CLOSE: Make contact with GND
(100 mA or less)
•AUX OUT
OPEN: Open Collector or DC 4 V –
DC 5 V
Maximum applied voltage: 20 V
CLOSE: Make contact with GND
(100 mA or less)
Important:
Connect an external device with verifying
that the ratings are within the specifica-
tions above.
INITIAL SET
GND
POWER
10BASE-T/
100BASE-TX
SD
CARD
MONITOR OUT
EXT I/O
1 2 3 4
LINK ACT
AC 24V IN : 1L – 2N
DC 12V IN : !– @
LAN cable
Cut
Approx.
9 mm - 10 mm
AUX OUT
(AUX out terminal)
ALARM IN
(Alarm in terminal)
GND
ALARM OUT
(Alarm out terminal)

16
[Connection example]
When connecting with a PC directly
<Required cable>
LAN cable (category 5, cross)
When connecting to a network using a PoE device (hub)
<Required hardware>
Switching hub or router, PoE device (hub)
<Required cable>
LAN cable (category 5, straight)
AC adapter (DC 12 V) or AC 24 V power supply
To an outlet
(AC 120 V)
LAN cable (category 5, cross)
PC
LOCK
Switching hub or router,
PoE device (hub)
PC
LAN cable
(category 5, straight)
Video monitor
(for adjustment use only)
LAN cable
(category 5, straight)
LAN cable
(category 5, straight)
Video monitor
(for adjustment use only)
LOCK
LOCK
Important:
•The monitor out connector is provided only
for checking the adjustment the angular field
of view on the video monitor when installing
the camera or when servicing. It is not provid-
ed for recording/monitoring use.
•Use a switching hub or a router which is com-
pliant with 10BASE-T/100BASE-TX.
•Power supply is required for each network
camera. When using a PoE device (hub), AC
24 V/DC 12 V power supply is unnecessary.

How to insert an SD memory card
Important:
•Before inserting an SD memory card, make sure that the power of the camera is turned off.
•Insert an SD memory card backside up.
rClose the SD memory card slot cover and fasten the screw.
tSelect "Use" for "About SD memory card" on the [SD memory card] tab of "Basic Setup" on
the setup menu. (☞Operating Instructions (PDF))
How to remove the SD memory card
Important:
Before removing the SD memory card, select "Not use" for "About SD memory card" on the
[SD memory card] tab of "Basic Setup" on the setup menu first. (☞Operating Instructions
(PDF))
rClose the SD memory card slot cover and fasten the screw.
17
Insert/Remove an SD Memory Card
LOCK
LOCK
SD memory card slot
qLoosen the screw of the
SD memory card slot
cover.
wOpen the SD memory
card slot cover.
eRemove the SD
memory card after
releasing the lock by
pushing the SD
memory card once.
LOCK
LOCK
SD memory card slot
qLoosen the screw of the
SD memory card slot
cover.
wOpen the SD memory
card slot cover.
eInsert an SD memory
card into the SD
memory card slot.

18
Performing the Network Settings
Install the software
Before installing the software, read the readme file on the provided CD-ROM first.
Software included on the provided CD-ROM
•Panasonic IP Setting software
Configure the network settings of the camera using this software. Refer to the following for
further information.
•Viewer Software "Network Camera View2"
It is necessary to install the viewer software "Network Camera Viewer2" to display images
on a PC. Install the viewer software by double-clicking the "Setup.exe" icon on the provided
CD-ROM.
Configure the network settings of the camera using the
Panasonic IP Setting software
It is possible to perform the network settings of the camera using the IP Setting software on the
provided CD-ROM.
When the Panasonic IP Setting software does not work to perform the network settings of the
camera, perform the network settings of the camera and the PC individually on the "Network
setup" page of the setup menu. Refer to the operating instructions (PDF) for further information.
Important:
•When using Windows XP SP2, the "Windows Security Alert" window may be displayed when
start the IP Setting software.
In this case, click the "Unblock" button on the displayed "Windows Security Alert" window.
•For the security enhancement, the Panasonic IP Setting software will become inoperable
when around 20 minutes have passed after turning on the power of the camera.

19
Step 3
Complete each network setup item and click
the [Apply] button.
Important:
•It may take for around 30 seconds to
complete to upload the settings to the
camera after clicking the [Apply] button.
The settings may be invalidated when
the AC adapter or the LAN cable is dis-
connected before completing the
upload. In this case, perform the settings
again.
•When using a firewall (including soft-
ware), allow access to all UDP ports.
Step 1
Start the Panasonic IP Setting software.
Step 2
Click the [IP Setting] button after selecting
the MAC address/IP address of the camera
to be configured.
Note:
•When using a DHCP server, the IP
address assigned to the camera can be
displayed by clicking the [Refresh] but-
ton of the IP Setting software.

20
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution
or if the problem is not described below.
When using AC/DC power supply
•Is AC 24 V or DC 12 V power sup-
ply connect to the power supply
terminal?
→Confirm the cable is firmly con-
nected.
When using a PoE device for power
supply
•Are the PoE device and the net-
work connector on the rear of the
camera connected using a LAN
cable (4-pair)?
→Confirm the cable is firmly con-
nected.
•Depending on the PoE device, the
power supply will stop when the
demanded power exceeds its total
power limit for all PoE ports.
Refer to the operating instructions
of the PoE device in use.
The power cannot be
turned on.
Cause/solution Reference
pages
Symptom
14