Panasonic WV-SFV310 User manual

Operating Instructions
Network Camera
Model No. WV-SFV311/WV-SFV310
WV-SFR311/WV-SFR310
WV-SFN311/WV-SFN310
WV-SFV311 WV-SFN311
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Preface
About the user manuals
There are 3 sets of operating instructions as follows.
•Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
•Important Information: Provides information about the cautions required for safely using and installing this
camera.
•Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-SFV311. Depending on the model
used, the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
Notation Available model Notation Available model
SFx311
SFx311
WV-SFV311, WV-SFN311,
WV-SFR311
SFx310
SFx310
WV-SFV310, WV-SFN310,
WV-SFR310
SFV311
SFV311
WV-SFV311
SFV310
SFV310
WV-SFV310
SFN311
SFN311
WV-SFN311
SFN310
SFN310
WV-SFN310
SFR311
SFR311
WV-SFR311
SFR310
SFR310
WV-SFR310
Trademarks and registered trademarks
•Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
•iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
•Android is a trademark of Google Inc.
•Firefox is a registered trademark of the Mozilla Foundation.
•SDXC Logo is a trademark of SD-3C, LLC.
•All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 8.1 is described as Windows 8.1.
Microsoft® Windows® 8 is described as Windows 8.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
2 Operating Instructions
Preface

Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows®
Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™.
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
•The default setting of “Automatic installation” is “On”. Follow the instructions on page 207 when the
message is displayed on the information bar of the browser.
•When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
•When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
•The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 184). Refer to your dealer for the software licensing.
Operating Instructions 3
Preface

Table of Contents
1 Monitor images on a PC ..........................................................................7
1.1 Monitor images from a single camera .............................................................................7
1.2 About the “Live” page ......................................................................................................9
1.3 Monitor cropping images ...............................................................................................13
1.4 Monitor images from multiple cameras ........................................................................16
2 Monitor images on a cellular phone/mobile terminal .........................17
2.1 Monitor images on a cellular phone ..............................................................................17
2.2 Monitor images on a mobile terminal ............................................................................19
3 Record images on the SD memory card manually .............................24
4 Action at an alarm occurrence ..............................................................26
4.1 Alarm type ........................................................................................................................26
4.2 Action at an alarm occurrence .......................................................................................26
5 Transmit images onto an FTP server ...................................................28
5.1 Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................28
5.2 Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................28
5.3 Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................29
6 Display the log list .................................................................................30
7 Playback of images on the SD memory card ......................................34
7.1 Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory
card ...................................................................................................................................34
7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H.264(4)” images saved to the SD
memory card ....................................................................................................................37
8 About the network security ...................................................................39
8.1 Equipped security functions ..........................................................................................39
9 Display the setup menu from a PC .......................................................40
9.1 How to display the setup menu .....................................................................................40
9.2 How to operate the setup menu .....................................................................................42
9.3 About the setup menu window ......................................................................................44
10 Configure the basic settings of the camera [Basic] ...........................46
10.1 Configure the basic settings [Basic] .............................................................................46
10.2 Configure the Internet settings [Internet] .....................................................................50
10.3 Configure the settings relating to the SD memory card [SD memory card] ..............52
10.4 Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................59
10.5 Configure the directory of the PC that images will be downloaded to [Log] ............71
10.5.1 How the logs and images are saved depending on the settings for “Alarm” ..................73
10.5.2 How the logs and images are saved depending on the settings for “Manual/
Schedule” .......................................................................................................................74
10.5.3 How the logs and images are saved depending on the settings for “FTP error” ............75
4 Operating Instructions
Table of Contents

11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................76
11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................76
11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................77
11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................79
11.4 Configure the settings relating to image adjust, focus, extra optical zoom, privacy
zone, VIQS, and lens distortion compensation [Image quality] .................................84
11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ...............85
11.4.2 Set mask areas ..............................................................................................................93
11.5 Configure the focus setting
SFx311
SFx311
..............................................................................97
11.6 Adjust the angular field of view using the extra optical zoom function ....................98
11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) ...............................................................................................................................99
11.8 Configure the VIQS setting ..........................................................................................101
11.9 Configure the VIQS area ...............................................................................................103
11.10 Configure the settings relating to lens distortion compensation ............................105
11.11 Configure the settings relating to audio [Audio]
SFx311
SFx311
SFN310
SFN310
............................106
12 Configure the multi-screen settings [Multi-screen] ..........................109
13 Configure the alarm settings [Alarm] .................................................111
13.1 Configure the settings relating to the alarm action [Alarm] .....................................111
13.2 Configure the settings relating to the alarm output terminal [Alarm] ......................112
13.3 Change the AUX name [Alarm] ....................................................................................113
13.4 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................114
13.4.1 Configure settings relating to image quality on alarm action ........................................115
13.4.2 Configure settings relating to alarm E-mail notifications ..............................................116
13.4.3 Configure settings relating to FTP transmissions of alarm images ..............................117
13.4.4 Configure settings relating to recording to an SD memory card when an alarm
occurs ...........................................................................................................................118
13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm
occurs ...........................................................................................................................119
13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs .............120
13.5 Configure the VMD settings [VMD area] .....................................................................120
13.5.1 Set the VMD areas [VMD area] ....................................................................................122
13.6 Configure the settings relating to the audio detection [Audio detection]
SFx311
SFx311
SFN310
SFN310
...........................................................................................................................124
13.7 Configuration of the settings relating to alarm notification [Notification] ..............126
13.7.1 Configure the settings relating to Panasonic alarm protocol ........................................127
13.7.2 Configure the settings relating to HTTP alarm notification ...........................................129
14 Configure the settings related to advanced view [Advanced
view] ......................................................................................................131
14.1 Configure the settings relating to cropping [Cropping] ............................................131
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................134
15.1 Configure the settings relating to the user authentication [User auth.] ..................134
15.2 Configure the settings relating to the host authentication [Host auth.] ..................135
15.3 Configure the settings relating to the priority stream [System] ...............................136
16 Configuring the network settings [Network] .....................................139
16.1 Configure the network settings [Network] ..................................................................139
Operating Instructions 5
Table of Contents

16.2 Configure advanced network settings [Advanced] ...................................................143
16.2.1 Configure the settings related to sending E-mails ........................................................144
16.2.2 Configure the settings related to FTP transmission .....................................................147
16.2.3 Configure the settings relating to the NTP server ........................................................150
16.2.4 Configure the UPnP settings ........................................................................................151
16.2.5 Configure the HTTPS settings ......................................................................................152
16.2.6 Configure the settings relating to DDNS ......................................................................154
16.2.7 Configure the settings relating to SNMP ......................................................................155
16.2.8 Configure the Diffserv settings .....................................................................................155
16.3 How to configure HTTPS settings ...............................................................................157
16.3.1 Generation of the CRT key (SSL encryption key) ........................................................158
16.3.2 Generation of the self-signed certificate (security certificate) .......................................159
16.3.3 Generation of CSR (Certificate Signing Request) ........................................................161
16.3.4 Installation of the server certificate ...............................................................................162
16.3.5 Configuration of the connection protocol ......................................................................163
16.4 Access the camera using the HTTPS protocol ..........................................................164
16.4.1 Install the security certificate ........................................................................................164
16.5 How to configure the settings relating to DDNS ........................................................171
16.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........172
16.5.2 When using the “Viewnetcam.com” service .................................................................173
16.5.3 Procedure to register information for the “Viewnetcam.com” service ...........................174
16.5.4 Checking the information registered for the “Viewnetcam.com” service ......................175
16.5.5 When using “Dynamic DNS Update” ............................................................................175
16.5.6 When using “Dynamic DNS Update(DHCP)” ...............................................................176
17 Configure the settings relating to the schedules [Schedule] ..........177
17.1 How to set the schedules .............................................................................................180
17.2 How to delete the set schedule ....................................................................................182
18 Maintenance of the camera [Maintenance] ........................................184
18.1 Check the system log [System log] .............................................................................184
18.2 Upgrade the firmware [Upgrade] .................................................................................184
18.3 Check the status [Status] .............................................................................................186
18.4 Reset the settings/Reboot the camera [Default reset] ...............................................187
18.5 Settings data/backing up or restoring logs [Data] .....................................................188
19 Using the CD-ROM ...............................................................................190
19.1 About the CD launcher .................................................................................................190
19.2 Installing Panasonic “IP Setting Software” ................................................................191
19.3 Installing the manuals ..................................................................................................192
19.4 Installing the Viewer software ......................................................................................192
19.5 Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................193
20 About the displayed system log .........................................................195
21 Troubleshooting ...................................................................................199
22 Directory structure of drive E .............................................................209
6 Operating Instructions
Table of Contents

1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
•Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
•Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
•When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
•When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•Refer to page 164 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 139).
Operating Instructions 7
1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.
→The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows.
User name: admin
Password: 12345
IMPORTANT
•To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
•When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
•The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users.
When 14 users are concurrently accessing, the access limit message will be displayed for users who
subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only
the first user who accessed to monitor H.264 images will be included in the maximum number. The
second and subsequent users who are monitoring H.264 images will not be included in the maximum
number.
•When “On” is selected for “H.264 transmission” (®page 79), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
•The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
max. 5fps
When “Off” is selected for “H.264 transmission”
max. 30fps
8 Operating Instructions
1 Monitor images on a PC

1.2 About the “Live” page
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[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the
[Basic] settings. (®page 46)
[Setup] button*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Display the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
•[H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, “H.264(3)”, “H.264(4)”, the
[H.264] button will be displayed. (®page 79)
•[JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
•[1] button: The letter “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. (®page 79)
•[2] button: The letter “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. (®page 79)
•[3] button: The letter “3” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(3)”. (®page 79)
•[4] button: The letter “4” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(4)”. (®page 79)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
Operating Instructions 9
1 Monitor images on a PC

Aspect ratio of
“4:3”
[1280x960] The letters “1280x960” will turn green and images in the
main area will be displayed in 1280 x 960 (pixels).
[800x600] The letters “800x600” will turn green and images in the
main area will be displayed in 800 x 600 (pixels).
[VGA] The letters “VGA” will turn green and images in the main
area will be displayed in VGA size.
[400x300] The letters “400x300” will turn green and images in the
main area will be displayed in 400 x 300 (pixels).
[QVGA] The letters “QVGA” will turn green and images in the main
area will be displayed in QVGA size.
[160x120] The letters “160x120” will turn green and images in the
main area will be displayed in 160 x 120 (pixels).
Aspect ratio of
“16:9”
[1280x720] The letters “1280x720” will turn green and images in the
main area will be displayed in 1280 x 720 (pixels).
[640x360] The letters “640x360” will turn green and images in the
main area will be displayed in 640 x 360 (pixels).
[320x180] The letters “320x180” will turn green and images in the
main area will be displayed in 320 x 180 (pixels).
[160x90] The letters “160x90” will turn green and images in the
main area will be displayed in 160 x 90 (pixels).
Note
•Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of
[JPEG] on the [JPEG/H.264] tab.
•When “1280x960”, or “1280x720” is selected for the image capture size, it may become smaller
than the actual size depending on the window size of the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
•[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 77)
•[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 77)
[Zoom] buttons
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View
4S”.
•[x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.
•[x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.
•[x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.
[Brightness] buttons*2
The brightness is adjustable from 0 to 255.
•(darker) button: Images become darker.
•button: The adjusted brightness will return to the default brightness (64).
•(brighter) button: Images become brighter.
[Cropping] display
Cropping setup display is only displayed when the images set in “Cropping” on the [Cropping] tab of the
“Advanced view” page are displayed in the main area. (®page 131)
10 Operating Instructions
1 Monitor images on a PC

Within the full angle image, the white outlines display what position the image was cropped from. During
sequence operations, the cropping positions used by the sequence function are displayed in multiple white
outlines (the display shown in the cropping display is not updated by changes to the position of the
sequence or images).
[AUX] buttons*2
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 111)
•[Open] button: The letters “Open” on the button will turn green and the status of the AUX connector
will be open.
•[Close] button: The letters “Close” on the button will turn green and the status of the AUX connector
will be closed.
[Rec. on SD] button*2
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu.
(®page 53)
Click this button to manually record images on the SD memory card. Refer to page 24 for descriptions
of how to manually record images on the SD memory card.
[Log] button*1
[List/Play] button will become available only when “Use” is selected for “SD memory card” on the setup
menu. (®page 52)
When this button is clicked, the log list will be displayed and images saved on the SD memory card can
be played.
Refer to page 30 for further information about the log list and for how to play images on the SD memory
card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup
menu. (®page 16)
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 46)
Alarm occurrence indication button*2
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will disappear. (®page 26)
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key.
The aspect ratio of displayed images will be adjusted in accordance with the monitor.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
Note
•For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be
required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted widows. Once the
registration is completed, close the Web browser and access again.
•When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
Operating Instructions 11
1 Monitor images on a PC

Mic input button*3
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/
reception” on the setup menu. (®page 106)
When this button is clicked, the button will turn into the button and audio from the camera will not be
heard.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .
Note
•The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
Audio output button*3
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission/reception” on the setup menu. (®page 106)
The button will blink during the audio transmission.
When this button is clicked, the button will turn into the button and audio from the PC will not be heard.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
Note
•When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
•Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have
passed, the audio transmission will automatically stop. To turn the audio transmission function on,
click the [Audio output] button again.
•When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu.
(®page 106)
•Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 52)
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 47)
In addition, when being adjusted, the status of brightness (®page 48) will be displayed as well as the
characters configured for “Camera title on screen” (®page 48). The number of lines for the display is 2.
A zoom operation can be performed using the mouse wheel.
When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will
move to locate the clicked point at the center of the main area.
Note
•When operated by a lower access level user, images displayed on the screen may be changed
temporarily. This does not affect operation of the camera.
•Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
12 Operating Instructions
1 Monitor images on a PC

*A phenomenon in which portions of the screen are displayed out of alignment.
*1 Only operable by users whose access level is “1. Administrator”.
*2 Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 134)
*3 Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the
“Image/Audio” page. Refer to page 106 for the permission level of audio.
1.3 Monitor cropping images
Full angle images and cropping images can be transmitted at the same time.
The cropping function must be configured in order to transmit cropping images. (®page 131)
Either one of H.264(1), H.264(2), H.264(3), H.264(4), JPEG(1), JPEG(2), or JPEG(3) images or all of H.
264(1), H.264(2), H.264(3), and H.264(4) images can be set as cropping images.
By matching the settings of the [Compression] and [Stream]/[Image capture size] buttons on the “Live” page
to the stream selected in “Cropping” on the [Cropping] tab, cropping images will be displayed on the
[Cropping] display of the “Live” page and the main area.
Cropping
A
You can crop areas that you want to monitor.
By setting multiple cropping areas, up to 4 areas can be displayed in a sequence.
Operating Instructions 13
1 Monitor images on a PC

Sequence display using the cropping function
A
B
C
ABCABC
By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs
can be displayed.
Sequence display using the alarm action cropping function
A
B
14 Operating Instructions
1 Monitor images on a PC

A
BAB
A
AB
A. Alarm occurrence
B. Time while the cropping area is displayed
Note
•Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for
“Cropping”. (®page 131)
Operating Instructions 15
1 Monitor images on a PC

1.4 Monitor images from multiple cameras
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 109)
IMPORTANT
•When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
•When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
•When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website
(http://security.panasonic.com/pss/security/support/info.html) for further information about the
compatible cameras and their versions.
•Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
•When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
•“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
1. Click the desired [Multi-screen] on the “Live” page.
→Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
C
A
B
To show 1 camera screen, click the [Live] button.
You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.
Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
16 Operating Instructions
1 Monitor images on a PC

2 Monitor images on a cellular phone/mobile
terminal
2.1 Monitor images on a cellular phone
It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)
from the camera on the screen of the cellular phone.
IMPORTANT
•When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 134)
•If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
•When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected one time or more for either one of
“JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab, images cannot be viewed from
cellular phones.
Note
•It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 139)
•When “Auto” is selected for “Language”, the screen is displayed in English. If you want the screen to
be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Language”. (®page 46)
Operating Instructions 17
2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a
cellular phone.
→Images from the camera will be displayed.
B
C
D
A
WV-SFV311
Refresh control
Press the dial key “5” or the [Manual Refresh] button to refresh the camera images.
Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera
will return to manual refresh.
IMPORTANT
•Transmission will be periodically performed when “Auto Refresh” is selected for the camera
image. Confirm the contract plan of the cellular phone in use before using this function.
•Depending on the cellular phone in use, “Auto Refresh” may be unavailable.
Resolution control
Changes the image capture size by pressing the dial key “0”.
•Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and
640x480.
•Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)
and 640x360.
Image quality control
It is possible to change the image quality between “Quality1” and “Quality2”. (®page 77)
AUX control*2
Controls the AUX terminal.
These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu.
(®page 111)
18 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal

Note
•Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
•Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”, “Resolution”
may not be able to be used.
•When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.
•When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”
•When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.
•It is impossible to transmit/receive audio using a cellular phone.
•Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 77) may sometimes solve this problem.
•Depending on the cellular phone in use or its contract plan, it may be impossible to access.
*1 IP address is the global WAN IP address of the router that can be accessed via the Internet.
*2 When “User auth.” is set to “On” (®page 134), only users with the access level of “1. Administrator” or “2. Camera control” will be
displayed.
2.2 Monitor images on a mobile terminal
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
only) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the
latest image.
The compatible mobile terminals are shown as follows. (As of October, 2013)
–iPad, iPhone, iPod touch (iOS 4.2.1 or later)
–Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
IMPORTANT
•When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 134)
Note
•It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 139)
Operating Instructions 19
2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam” using a mobile
terminal.
→Images from the camera will be displayed.
C
B
A
Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area C, buttons to operate those functions are
displayed.
Function selection area
When functions that can be operated are selected, operation buttons are displayed in the operation
buttons area B.
20 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal