Panasonic KX-TDA30 User manual

Model No. KX-TDA30
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA30: PSMPR Software File Version 4.0000 or later
Hybrid IP-PBX
Installation Manual
SD Logo is
a trademark.

2 Installation Manual
System Components
System Components Table
Category Model No. Description
Main Unit KX-TDA30 Main Unit
Trunk Cards KX-TDA3180 4-Port Analogue Trunk Card (LCOT4)
KX-TDA3182 3-Port DID Card (DID3)
KX-TDA3183 2-Port Analogue Trunk Card (LCOT2)
KX-TDA3188 E-1 Trunk Card (E1)
KX-TDA3193 4-Port Caller ID Card (CID4)
KX-TDA3280 2-Port BRI Card (BRI2)
KX-TDA3283 1-Port BRI Card (BRI1)
KX-TDA3450 4-Channel SIP Trunk Card (SIP-GW4)
KX-TDA3451 4-Channel VoIP DSP Card (SIP-DSP4)
KX-TDA3480 4-Channel VoIP Gateway Card (IP-GW4)
Extension Cards KX-TDA3171 4-Port Digital Extension Card (DLC4)
KX-TDA3172 8-Port Digital Extension Card (DLC8)
KX-TDA3173 4-Port Single Line Telephone Extension Card (SLC4)
KX-TDA3174 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA3470 4-Channel VoIP Extension Card (IP-EXT4)
Other Cards KX-TDA3105 Memory Expansion Card (MEC)
KX-TDA3161 4-Port Doorphone Card (DPH4)
KX-TDA3162 2-Port Doorphone Card (German Type) (DPH2)
KX-TDA3166 8-Channel Echo Canceller Card (ECHO8)
KX-TDA3168 Extension Caller ID Card (EXT-CID)
KX-TDA3191 2-Channel Message Card (MSG2)
KX-TDA3192 2-Channel Simplified Voice Message Card (SVM2)
KX-TDA3196 Remote Card (RMT)
Optional SD Memory
Cards
KX-TDA3820 SD Memory Card for Software Upgrade
KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version
Cell Stations (CSs) KX-TDA0141CE 2-Channel Cell Station Unit Using a Super Hybrid Port or a DLC
Card for DECT Portable Station
KX-TDA0141 2-Channel Cell Station Unit Using a Super Hybrid Port or a DLC
Card for 2.4 GHz Portable Station

Installation Manual 3
Compatible Panasonic Proprietary Telephones
The Hybrid IP-PBX supports the following telephones:
• Digital proprietary telephones (e.g., KX-T7600 series)
• Analogue proprietary telephones (e.g., KX-T7700 series)
• IP proprietary telephones (e.g., KX-NT136)
• Portable stations (e.g., KX-TCA155, KX-TCA255, KX-TD7690)
• DSS consoles (e.g., KX-T7640)
• Single line telephones (e.g., KX-T7710)
Incompatible Panasonic Proprietary Telephones
The Hybrid IP-PBX does not support the following telephones:
• KX-T30800 series proprietary telephones and DSS consoles
• KX-T61600 series proprietary telephones and DSS consoles
• KX-T123200 series proprietary telephones and DSS consoles
• KX-TD7500 DECT portable station
Notes
• For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a
particular telephone, refer to the telephone's manual.
• For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System
Connection Diagram".
List of Abbreviations
•APT→Analogue proprietary telephone
•DPT→Digital proprietary telephone
•IP-PT→IP proprietary telephone
•PS→Portable station
•PT→Proprietary telephone
•SLT→Single line telephone
Notice
• Some optional service cards and features are not available for certain countries/areas. Consult
your certified Panasonic dealer for detailed instructions.
• In this manual, the suffix of each model number (e.g., KX-TDA30NE) is omitted unless necessary.
Proprietary Equipment KX-A236 Additional AC Adaptor
KX-A228 S/M-type Back-up Battery Cable
KX-T30865 Doorphone
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for KX-T7560/KX-
T7565) series telephones.
System Components Table
Category Model No. Description

4 Installation Manual
Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies over
connected networks

Installation Manual 5
Important Safety Instructions
SAFETY REQUIREMENTS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Clean with a damp cloth.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool.
5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord may
be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should
service this product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.

6 Installation Manual
SAVE THESE INSTRUCTIONS

Installation Manual 7
Precaution
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the Hybrid IP-PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ) and vibration, and
should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the trunks:
1. Disconnect the Hybrid IP-PBX from all trunks.
2. Connect known working SLTs to those trunks.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your Hybrid IP-PBX. Do not reconnect the
Hybrid IP-PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service
Centre.
• Wipe the unit with a soft cloth. Do not clean with abrasive powders or with chemical agents such as
benzene or thinner.
For users in the European Union only
•Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
•For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
•Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.
˚
C

8 Installation Manual
For users in Germany only
• Machine Noise Information Ordinance, 3rd GPSGV:
The highest sound pressure level is 70 dB (A) or less according to EN ISO 7779.
For users in New Zealand only
• This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
• This equipment is not capable, under all operating conditions, of correct operation at the higher speeds
for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.
• Some parameters required for compliance with Telecom's Telepermit requirements are dependent on
the equipment (PBX) associated with this modem. In order to operate within the limits for compliance
with Telecom's Specifications, the associated PBX equipment shall be set to ensure that modem calls
are answered between 3 and 30 seconds of receipt of ringing.
• Using the toll services of a company other than Telecom:
If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers
dialled from the Caller Display listings within the PBX will be directed through the toll services of the
other company because the telephone numbers include the toll access digit and area code digit. A toll
charge may be incurred. Please check with the toll carrier concerned.
• IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
• APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero
+ area code should either be removed when calling back local numbers, or check with your toll carrier
that a charge will not be levied.
• All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the
nature of the personal information collected, the purpose for its collection, how it is used, and what is
disclosed to any other party.
For users in Australia only
• No External TRC Terminal is provided due to an Internal Link between PE and TRC.

Installation Manual 9
For users in Taiwan only
• Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.
Notes
• When disposing of any of the above products, all batteries must be removed. Follow the applicable
laws, regulations, and guidelines in your country/area regarding disposal of batteries.
• When replacing a battery, use only the same battery type, or an equivalent recommended by the
battery manufacturer.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.
• THE SD MEMORY CARD POSES A CHOKING HAZARD. KEEP THE SD MEMORY
CARD OUT OF REACH OF CHILDREN.

10 Installation Manual
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
The KX-TDA30E, KX-TDA30NE, KX-TDA30GR, and KX-TDA30CE are designed to
interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

Installation Manual 11
Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IP-
PBX, KX-TDA30. It provides instructions for installing the hardware, and programming the Hybrid IP-PBX
using the KX-TDA30 Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the Hybrid IP-PBX, including the system capacity and specifications.
Section 2 Installation
Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning the installation
site, installing the optional service cards, and cabling of peripheral equipment are provided. Further
information on system expansion and peripheral equipment installation is included.
Section 3 Guide for the KX-TDA30 Maintenance Console
Explains the installation procedure, structure, and basic information of the KX-TDA30 Maintenance
Console.
Section 4 Troubleshooting
Provides information on the Hybrid IP-PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the Hybrid IP-PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your Hybrid IP-PBX
The contents of this manual apply to Hybrid IP-PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your Hybrid IP-PBX, see "How do I confirm the
software version of the PBX or installed cards?" in the FAQ of the PC Programming Manual, or "[190] Main
Processing (MPR) Software Version Reference" in the PT Programming Manual.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
• Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
• Screen shots reprinted with permission from Microsoft Corporation.

12 Installation Manual
Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp
fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has
a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If
you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement
fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN
THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS
A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult
a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is
marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or
coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or
coloured RED.

Installation Manual 13
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse
cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected as
an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making
outgoing calls to the BT emergency services.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault
and we advise you not to call the Fault Repair Service.

14 Installation Manual
Table of Contents
1 System Outline ..................................................................................... 17
1.1 System Highlights...........................................................................................................18
1.1.1 System Highlights .............................................................................................................18
1.2 Basic System Construction ...........................................................................................20
1.2.1 Main Unit ...........................................................................................................................20
1.2.2 System Connection Diagram ............................................................................................21
1.3 Optional Equipment........................................................................................................23
1.3.1 Optional Equipment ..........................................................................................................23
1.4 Specifications..................................................................................................................25
1.4.1 General Description ..........................................................................................................25
1.4.2 Characteristics ..................................................................................................................27
1.4.3 System Capacity ...............................................................................................................28
2 Installation............................................................................................. 33
2.1 Before Installation...........................................................................................................34
2.1.1 Before Installation .............................................................................................................34
2.2 Installation of the Hybrid IP-PBX ...................................................................................36
2.2.1 Unpacking .........................................................................................................................36
2.2.2 Names and Locations ....................................................................................................... 37
2.2.3 Opening/Closing the Covers .............................................................................................38
2.2.4 Installation of the SD Memory Card .................................................................................. 41
2.2.5 Frame Earth Connection ...................................................................................................42
2.2.6 Backup Battery Connection...............................................................................................43
2.2.7 Installing/Removing the Optional Service Cards...............................................................45
2.2.8 Types of Connectors .........................................................................................................55
2.2.9 Attaching a Ferrite Core ....................................................................................................57
2.2.10 Wall Mounting (KX-TDA30) ............................................................................................... 58
2.2.11 Wall Mounting (AC Adaptor)..............................................................................................61
2.2.12 Surge Protector Installation...............................................................................................64
2.3 Information about the Trunk Cards ...............................................................................67
2.3.1 LCOT4 Card (KX-TDA3180) .............................................................................................67
2.3.2 LCOT2 Card (KX-TDA3183) .............................................................................................69
2.3.3 CID4 Card (KX-TDA3193).................................................................................................70
2.3.4 DID3 Card (KX-TDA3182).................................................................................................71
2.3.5 E1 Card (KX-TDA3188) ....................................................................................................72
2.3.6 BRI2 Card (KX-TDA3280).................................................................................................76
2.3.7 BRI1 Card (KX-TDA3283).................................................................................................79
2.3.8 IP-GW4 Card (KX-TDA3480) ............................................................................................82
2.3.9 SIP-GW4 Card (KX-TDA3450)..........................................................................................84
2.3.10 SIP-DSP4 Card (KX-TDA3451) ........................................................................................86
2.4 Information about the Extension Cards........................................................................87
2.4.1 DLC4 Card (KX-TDA3171)................................................................................................87
2.4.2 SLC4 Card (KX-TDA3173)................................................................................................89
2.4.3 DLC8 Card (KX-TDA3172)................................................................................................90
2.4.4 SLC8 Card (KX-TDA3174)................................................................................................91
2.4.5 IP-EXT4 Card (KX-TDA3470) ...........................................................................................92
2.5 Information about the Other Cards ...............................................................................94

Installation Manual 15
2.5.1 DPH4 Card (KX-TDA3161)............................................................................................... 94
2.5.2 DPH2 Card (KX-TDA3162)............................................................................................... 97
2.5.3 ECHO8 Card (KX-TDA3166).......................................................................................... 100
2.5.4 MSG2 Card (KX-TDA3191) ............................................................................................ 101
2.5.5 SVM2 Card (KX-TDA3192) ............................................................................................ 102
2.5.6 EXT-CID Card (KX-TDA3168) ........................................................................................ 103
2.5.7 MEC Card (KX-TDA3105) .............................................................................................. 104
2.5.8 RMT Card (KX-TDA3196) .............................................................................................. 106
2.6 Connection of Extensions ........................................................................................... 108
2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) .......................... 108
2.6.2 Parallel Connection of the Extensions............................................................................ 109
2.6.3 Digital EXtra Device Port (Digital XDP) Connection ....................................................... 111
2.6.4 First Party Call Control CTI Connection ......................................................................... 116
2.7 Connection of DECT Portable Stations ...................................................................... 117
2.7.1 Overview......................................................................................................................... 117
2.7.2 Procedure Overview ....................................................................................................... 119
2.7.3 Site Planning .................................................................................................................. 121
2.7.4 Before Site Survey.......................................................................................................... 125
2.7.5 Site Survey Using the KX-TCA255/KX-TD7590............................................................. 129
2.7.6 After Site Survey............................................................................................................. 133
2.7.7 Connecting a Cell Station to the Hybrid IP-PBX............................................................. 134
2.7.8 Wall Mounting................................................................................................................. 141
2.8 Connection of 2.4 GHz Portable Stations................................................................... 143
2.8.1 Overview......................................................................................................................... 143
2.8.2 Procedure Overview ....................................................................................................... 144
2.8.3 Site Planning .................................................................................................................. 146
2.8.4 Before Site Survey.......................................................................................................... 150
2.8.5 Site Survey ..................................................................................................................... 152
2.8.6 After Site Survey............................................................................................................. 156
2.8.7 Connecting a Cell Station to the Hybrid IP-PBX............................................................. 157
2.8.8 Wall Mounting................................................................................................................. 164
2.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays ............ 166
2.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays ............ 166
2.10 Connection of Peripherals........................................................................................... 177
2.10.1 Connection of Peripherals .............................................................................................. 177
2.11 Power Failure Connections ......................................................................................... 181
2.11.1 Power Failure Connections............................................................................................. 181
2.12 Starting the Hybrid IP-PBX .......................................................................................... 183
2.12.1 Starting the Hybrid IP-PBX............................................................................................. 183
3 Guide for the KX-TDA30 Maintenance Console ...............................187
3.1 Overview ....................................................................................................................... 188
3.1.1 Overview......................................................................................................................... 188
3.2 Connection.................................................................................................................... 189
3.2.1 Connection ..................................................................................................................... 189
3.3 Installation of the KX-TDA30 Maintenance Console ................................................. 191
3.3.1 Installing and Starting the KX-TDA30 Maintenance Console......................................... 191
4 Troubleshooting ..................................................................................195
4.1 Troubleshooting ........................................................................................................... 196
4.1.1 Installation ...................................................................................................................... 196

16 Installation Manual
4.1.2 Connection ......................................................................................................................198
4.1.3 Operation ........................................................................................................................200
4.1.4 Using the Reset Button ...................................................................................................201
4.1.5 Troubleshooting by Error Log ..........................................................................................202
5 Appendix ............................................................................................. 205
5.1 Revision History............................................................................................................206
5.1.1 PSMPR Software File Version 1.1xxx .............................................................................206
5.1.2 PSMPR Software File Version 2.0xxx .............................................................................207
5.1.3 PSMPR Software File Version 2.2xxx .............................................................................208
5.1.4 PSMPR Software File Version 3.0xxx .............................................................................209
5.1.5 PSMPR Software File Version 4.0xxx .............................................................................210
Index .......................................................................................................... 211

Installation Manual 17
Section 1
System Outline
This section provides general information on the Hybrid IP-
PBX, including the system capacity and specifications.

1.1 System Highlights
18 Installation Manual
1.1 System Highlights
1.1.1 System Highlights
Networking Features
This Hybrid IP-PBX supports the following networking features:
TIE Line Service
A TIE line is a privately leased communication line between two or more PBXs, which provides cost
effective communications between company members at different locations.
Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing line as if it were a private line.
QSIG Network
QSIG is a protocol based on ISDN (Q.931) and offers enhanced PBX features in a private network of
two or more connected PBXs.
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted
into IP packets and sent through this network. Automatic Rerouting of Calls via a Private IP Network to
Public Trunks is also available, in case of network difficulties.
Built-in Small Call Centre Features
An incoming call distribution group can be used as a small call centre with the following features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are busy,
additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled
by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night).
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually.
While logged-in, a member extension can have a preprogrammed time period automatically for refusing
calls after completing the last call (Wrap-up).
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple
groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension
in priority order.
Computer Telephony Integration (CTI) Features
Connecting a PC to a DPT, or connecting a CTI server to this Hybrid IP-PBX allows function of the PC, PBX
and extension to be integrated so that, for example, detailed caller information can be taken from a database
and displayed on the PC as a call arrives, or the PC can dial numbers for the extension automatically.
Voice Mail Features
This Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT
(Digital) Integration.

1.1 System Highlights
Installation Manual 19
Parallelled Telephone Features
By connecting telephones in parallel, you can increase the number of telephones connected to the PBX
without adding additional extension cards.
Parallel Mode
An SLT can be connected to an APT or DPT which is connected to a Super Hybrid Port of the PBX. The
SLT shares the same extension number with the APT or DPT.
EXtra Device Port (XDP) Mode
An SLT can be connected to a DPT which is connected to a Super Hybrid Port of the PBX. Unlike
parallel mode, XDP mode allows each telephone to act as an independent extension with its own
extension number.
Digital XDP
A DPT can be connected to another DPT which is connected to a DPT port or a Super Hybrid Port of
the PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension
number.
Portable Station (PS) Features
PSs can be connected to this Hybrid IP-PBX. It is possible to use the Hybrid IP-PBX features using the PS
like a PT. A PS can also be used in parallel with a wired telephone (Wireless XDP Parallel Mode). In this
case, the wired telephone is the main telephone and the PS is the sub telephone.
PC Phone/PC Console Features
This Hybrid IP-PBX supports PC Phone and PC Console. These Panasonic CTI applications provide
advanced features combining telephone and PC, such as the ability to display detailed caller information,
including a photograph, on the screen of the PC when a call is received, or to dial a telephone number
automatically just by selecting a name.
Hospitality Features
This Hybrid IP-PBX has several features that support its use in a hotel-type environment. Extensions
corresponding to guest rooms can be "checked in" or "checked out" by a designated hotel operator, who can
also check or set wake-up calls, and print out records of guest charges.
Built-in Simplified Voice Message (SVM) Features
By just installing an optional voice message card in the Hybrid IP-PBX, simple answering machine services
can be provided.
Cellular Phone Features (KX-TDA3920 required)
This Hybrid IP-PBX supports the use of cellular phones and other outside destinations with the Hybrid IP-
PBX. Cellular phones can be treated as extensions within the Hybrid IP-PBX, and paired with wired
telephones in Cellular Phone XDP Parallel Mode.

1.2 Basic System Construction
20 Installation Manual
1.2 Basic System Construction
1.2.1 Main Unit
The main unit is equipped with 4 Super Hybrid Ports. For system expansion, optional service cards can be
installed, and an additional AC adaptor can also be connected.
Construction of Main Unit
Main BoardFront Cover Cable Cover