Panoramic Power Energy Insight Operator's manual

Revision 1.2 July 9, 2018 1
Version 1 January 2018
Advanced 4th Generation Bridge
Installation and Configuration Guide
For Firmware Version 409
Panoramic Power Energy Insight
Installation and configuration guide
Advanced 4th generation Bridge for firmware v259

Revision 1.2 July 9, 2018 2
Copyright Notice
Copyright © 2018 Panoramic Power Ltd. All rights reserved.
PANORAMIC POWER® is a registered trademark of Panoramic Power Ltd. All other trademarks are the
property of their respective owners.
http://www.panpwr.com
Regulatory Compliance
Conforms to UL Std 61010-1, certified to CAN/CSA Std C22.2 No. 61010-1
The bridge complies with the following certification requirements:
Power supply
Certified AC/DC adapter marked Limited Power
Source (LPS), or NEC Class 2, suitably rated for
voltage, current and ambient temperature
Electrical rating
5VDC, maximum 1A
Environmental rating
Maximum ambient temperature 60°C
Pollution degree 2
Indoor use
Relative humidity up to 80%
Product end of use handling (WEEE) - Waste of Electrical and Electronic Equipment:
Panoramic Power is committed to protecting the global environment
and helping our customers with recycling responsibilities. Disposal of
electrical and electronic products must be done according with the
local and national regulations. You can return your product to a local
collection point. For information about your disposal or collection
points, call your distributer or vendor, or contact
[e-mail]. For more information, visit us at:
http://www.panpwr.com.

Revision 1.2 July 9, 2018 3
Contents
Contents.................................................................................................................................... 3
About Panoramic Power® and the Bridge.................................................................................. 4
Unpacking the Hardware .......................................................................................................... 6
Attaching the Antennas............................................................................................................. 6
Mounting the Bridge................................................................................................................. 7
Connecting the Bridge............................................................................................................... 7
Connecting Pulse Inputs............................................................................................................ 8
Configuring the Bridge .............................................................................................................. 9
1.1.1 Accessing the Bridge Web Interface ..................................................................... 9
2.1.1 Entering Credentials............................................................................................ 10
3.1.1 Configuring the Bridge for Wi-Fi Connection...................................................... 10
4.1.1 Configuring the Bridge for Cellular Connection .................................................. 13
5.1.1 Configuring the Bridge for Wired LAN................................................................. 14
6.1.1 Configuring the Pulse Inputs ............................................................................... 15
Loading the Bridge Configuration from a Configuration File .................................................. 16
Modifying the Bridge Administration Settings........................................................................ 16
7.1.1 Modifying the Default URL and/or Port of the Panoramic Power Server........... 16
8.1.1 Modifying the Default Credentials for the Bridge Web Interface....................... 17
9.1.1 Resetting the Bridge Configuration to Factory Defaults ..................................... 17
Viewing the Configuration Status ........................................................................................... 17
Understanding the Bridge LEDs............................................................................................... 19
Verifying the Wi-Fi or Cellular Connectivity............................................................................ 21
Upgrading the Firmware Version............................................................................................ 21
Troubleshooting...................................................................................................................... 22

Strictly confidential
About Panoramic Power® and the Bridge
The Panoramic Power System monitors electrical energy consumption at the site level as well as at the
individual circuit level. It detects excess usage, allowing organizations to identify and reduce energy,
maintenance expenses and monitor site level consumption.
The system consists of wireless, self-powered sensors engineered to allow for rapid, non-invasive
installation, with almost no disturbance to operations. Sensors are easily attached to circuit breakers by
snapping them on to the outgoing electrical wire. They monitor the flow of electricity through the magnetic
field it creates and also use it as a power source. The sensors do not require any maintenance.
Sensors report the power consumption to the bridge. The bridge in turn transfers the circuit level
information, along with readings originated by the utility meter and read through a pulse input on the
bridge, to PowerRadar, the solution's cloud–based analytics platform. A single bridge can collect data from
up to 250 sensors and two utility meters, and multiple bridges can be used in a single site to increase
coverage.
Key Features
Basic Entry
Level Bridge
Advanced Cellular
Bridge
Advanced 3rd Gen
Bridge
Advanced 4th Gen
Bridge
Plug and Play
Installation
✓
✓
✓
✓
Flexible Mounting
Options
✓
✓
✓
✓
Wi-Fi / Ethernet
connectivity
✓
✓
✓
✓
Cellular (3G GSM)
connectivity
Via external
USB dongle
Via SIM card slot or
external USB
dongle
Via SIM card slot
Via SIM card slot
Store and forward
capability in case of
network loss
X
✓
✓
✓
Modbus interface
X
X
✓*
✓*
Two KY pulse inputs
X
X
X
✓
Field-upgradeable
firmware
X
✓
✓
✓
Initial configuration
Via the bridge
Configuration
Tool (Windows
application)
Via built-in web
interface
Via built-in web
interface
Via built-in web
interface

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Four generations of bridges were developed, with the fourth generation now available:
•Basic Entry Level Bridge (PAN-2-E-EWC-US/EU)
•Advanced Cellular Bridge (PAN-2-H-3G-US/EU), featuring a SIM card slot.
•Advanced 3rd Generation Bridge (PAN-2H-3G-US/EU V3), featuring a SIM card slot and
Modbus interface*.
•Advanced 4th Generation Bridge (PAN-2H-3G-US/EU V4), featuring a SIM card slot, Modbus
interface* and two KY pulse inputs.
The table below lists the key features of each bridge.
* The Modbus interface is reserved for future use.
The Advanced 3rd and 4th Gen Bridge provide store-and-forward capability. In case of a network loss that
impacts connectivity with PowerRadar, the bridge stores measurements until communication is restored.
The bridge storage capacity is shown in the table below:
# Connected Sensors
# Days Stored
10
10
20
5
Pulse input data is stored for up to 30 days.
This guide explains how to install and configure the Advanced 4th Gen Bridge. For information on previous
generations of bridges, see the corresponding installation and configuration guides.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Unpacking the Hardware
We recommend that you follow these unpacking instructions before installing the hardware.
How to Proceed
1. Check the box. If any damage occurred during shipment, contact your sales representative.
2. Open the box. It should include the following items:
•Bridge
•Cellular antenna
•RF antenna, labeled Rx-1 (Europe) or Rx-2 (USA)
•Pluggable adapters for the pulse inputs
•Pluggable adapter for the Modbus input
•DIN rail adapter with mounting screws
•5V DC wall adapter
•4-piece reclose able fastener with adhesive
3. Keep the box in case you need to repack the bridge later.
Attaching the Antennas
Before performing any connections, mount the antennas onto the bridge as follows:
1. (European model) Screw the RF antenna labeled Rx-1 into the connector marked Rx-1, as shown below.
(US model) Screw the RF antenna labeled Rx-2 into the connector marked Rx-2.
2. Screw the cellular antenna into its connector.
3. Position the antennas as shown below.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Mounting the Bridge
You can install the bridge on a flat horizontal surface, mount it on a wall using screws or the re-closeable fastener, or
mount it on a DIN rail.
How to Proceed
1. Configure the bridge as explained in this guide.
2. Position the bridge at a distance as follows:
•Up to 2 meters from the electrical panel, if the panel is covered with a metallic cover.
•Up to 5 meters, if the panel is not covered.
3. Choose a clean and even surface, located near a power source.
4. Make sure the bridge side vents are not blocked.
5. Attaching with screws: Use the template on the back of the bridge to measure the distance between the
two screws.
6. Adhering to the wall: Peel the adhesive backing off two pieces of the re-closeable fastener and attach
them to the back of the bridge.
In the same way, attach the two remaining pieces of the re-closeable fastener to the wall, making sure
they are aligned with the pieces on the bridge.
7. Attaching to a DIN rail: Attach the included DIN rail adapter to the bridge using the two screws
provided. The adapter clips on to a standard DIN rail.
Connecting the Bridge
Depending on the required network configuration, you can connect the bridge to the Internet using Wi-Fi, a cellular
network, or wired LAN.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Prerequisites
•An Ethernet cable for configuring the bridge.
•An Ethernet cable if you connect to the Internet via wired LAN.
•A SIM card if you connect to the Internet via a standard GSM network.
Connecting Pulse Inputs
You can connect the bridge to a KY or KYZ pulse output of a meter.
How to Proceed
1. Screw the pulse wires into the adapter connected to the pulse input. Make sure to screw the K wire into
the K input, and either the Y or Z wire into the Y input.
2. Plug the adapter into one of the pulse inputs on the side of the bridge.
DC specification
•Maximum current (at K-Y short): 0.9 mA
•Internal pullup voltage: 5 VDC
•Absolute maximum K-Y voltage input range: 0-26 VDC

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Pulse specification
•Minimum pulse width: 5 mS
•Maximum pulse rate: 100 Hz
•Maximum LOW state voltage: 1.2 V
•Minimum LOW state current: 0.6 mA
•Minimum HIGH state voltage: 2 V
•Maximum HIGH state current (leakage): 0.4 mA
Configuring the Bridge
This section assumes you are familiar with networking procedures.
1.1.1 Accessing the Bridge Web Interface
This section describes how to access the bridge web interface for configuring the relevant data communication
mode.
Prerequisite: Use Internet Explorer 9.0 (and up), Google Chrome, or Firefox to access the bridge web interface.
How to Proceed
1. On your PC, disable your Wi-Fi and disconnect the LAN cable.
2. Connect the bridge to the power source.
3. Once the bridge powers up, it performs a self-test after which all LEDs light up in sequence. For more
information on LED status, see Understanding the Bridge LEDs.
4. Make sure no USB device is connected to the USB port of the bridge.
5. Press the Configuration button for approximately 5 seconds, until the LED lights solid red.
6. Connect the bridge to the PC using the LAN cable, only after the LED lights solid red (indicating that
the bridge is in configuration mode).
7. Activate your web browser. In the address bar, enter IP address 10.0.0.10.
The Status page appears and displays the current configuration.
Note: It may take a few minutes for the computer to connect to the bridge’s DHCP server; you can
release and renew your IP address on your computer to speed up the process.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Note
In some cases, first-time loading can take several minutes. If the Status page does not appear, wait a few
more seconds and refresh the page in the browser.
If the page does not load, use Ctrl+F5 to refresh the page and force clearing the browser’s cache.
2.1.1 Entering Credentials
You need to enter your credentials only once for accessing any of the pages (except Status).
How to Proceed
1. Select the required page in the side menu.
2. Enter the Username and Password in the Authentication Required screen.
By default, both are panpwr. We recommend changing them once you access the tool. See Modifying
the Default Credentials for the Bridge Web Interface.
3. Select Login.
3.1.1 Configuring the Bridge for Wi-Fi Connection
If the bridge communicates with the server over Wi-Fi, you will need to configure which wi-fi network and settings to
use.
Prerequisites
Ask your network administrator for the following information:
•SSID and password to access the network.
•Username, certificate text, and RSA private key for networks requiring certificates.

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Bridge installation and configuration guide
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© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
•For wi-fi and ethernet connections, verify that the system administrator has opened port
8051 for inbound/outbound TCP/IP traffic. In addition, verify that DHCP & DNS ports are
open (67/68, 53).
How to Proceed
1. In Connection Type select Connect via Wi-Fi.
2. To let the system find the SSID (network name) and Security (encryption method used), click Find
networks.
Otherwise, enter these values manually.
The display shows a list of networks in your vicinity.
Note
If the expected wi-fi network was not found, or if no network was found at all, you can click the Find
Networks button again to reattempt to search for networks.
3. Select the network you want to use and click Apply. If the network supports a mixed encryption mode,
the WPA available notice appears on the screen.
4. For Open, WEP, and WPA security, enter the password in the field highlighted in the screen above.
5. For enterprise WPA and enterprise WPA2 security, enter your password in the field shown below (this is
for use with RADIUS server authentication).

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Bridge installation and configuration guide
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© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
6. For a network using certificates, select Use SSL3/TLS1 Certificate, and enter the Username, Certificate,
and RSA Private Key.
7. In IP Settings, select whether you want the bridge to get an IP address automatically (DHCP), or to
assign an IP address yourself.
If you select to enter the IP address manually, a number of fields become active (IP Address, Subnet
Mask, etc.). Fill them in according to your required network settings.
8. There is also an option to use only a static DNS + automatic IP configuration, meaning that only the DNS
address will be static and configured by the local IP DNS server.
9. To save the configuration to the bridge, click Save Settings.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
IMPORTANT
If you leave this page before saving your settings, they will not be saved.
10. To discard changes made to an unsaved configuration and return to the saved settings, select Load
Configuration from Bridge.
11. To use the settings displayed on the screen to configure another bridge, select Save Configuration to
File.
This allows you to create different settings and save them to a file, without updating the bridge
configuration.
For more information, see Loading the Bridge Configuration from a Configuration File.
12. To exit configuration mode, disconnect the bridge from the power source.
13. Install the bridge as explained in Mounting the Bridge.
14. Reconnect the bridge to the power source.
4.1.1 Configuring the Bridge for Cellular Connection
Use a SIM card if you connect to the Internet via a standard GSM network.
Prerequisites
For some SIM cards, the system fills in details automatically in the Connection Setup page. For others, you need to
get the information from the SIM card supplier or the service provider.
How to Proceed
1. In Connection Type, select Connect via Cellular.
2. You should always select the Internal GSM Modem. The External GSM Modem configuration is
deprecated as of this version of the hardware.
3. Use the View cellular networks button to verify reception of the relevant cellular network (this can take
up to 30 seconds). Then enter the APN you received from the cellular network operator. If required,
enter PPP details.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
4. To save the configuration to the bridge, click Save Settings.
IMPORTANT
If you leave this page before saving your settings, they will not be saved.
5. To discard changes made to an unsaved configuration and return to the saved settings, select Load
Configuration from Bridge.
6. To use the settings displayed on the screen to configure another bridge, select Save Configuration to
File.
This allows you to create different settings and save them to a file, without updating the bridge
configuration.
For more information, see Loading the Bridge Configuration from a Configuration File.
7. To exit configuration mode, disconnect the bridge from the power source.
8. Install the bridge as explained in Mounting the Bridge.
9. When using the Internal GSM Modem, insert the SIM card into the slot with the truncated end, as
shown below.
10. Reconnect the bridge to the power source.
*Note: This functionality does not exist in all versions.
5.1.1 Configuring the Bridge for Wired LAN
If you use a wired connection to access the Internet, there are two methods to allocate an IP address: automatically
(DHCP) or manually (Static IP).
Prerequisites
•If you need a static IP address for the bridge, make sure to have the network setting
information ready before starting the procedure.

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Bridge installation and configuration guide
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© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
•For wi-fi and ethernet connections, verify that the system administrator has opened port
8051 or 443 (if using a SSL version or inbound/outbound TCP/IP traffic). In addition, verify
that the DHCP & DNS ports are open (67/68, 53). Please review Modifying the Bridge
Administration Settings for URL modifications.
How to Proceed
1. In Connection Type, select Connect via LAN.
2. In IP Settings, select whether you want the bridge to get an IP address automatically (DHCP), or to
assign an IP address manually (Static IP).
3. If you select to enter the IP address manually, a number of fields become active (IP Address, Subnet
Mask, etc.). Fill them in according to your required network settings.
4. To save the configuration to the bridge, click Save Settings.
IMPORTANT
If you leave this page before saving your settings, they will not be saved.
5. To discard changes made to an unsaved configuration and return to the saved settings, select Load
Configuration from Bridge.
6. To use the settings displayed on the screen to configure another bridge, select Save Configuration to
File.
This allows you to create different settings and save them to a file, without updating the bridge
configuration.
For more information, see Loading the Bridge Configuration from a Configuration File.
7. To exit configuration mode, disconnect the bridge from the power source.
8. Install the bridge as explained in Mounting the Bridge.
9. Reconnect the bridge to the power source.
6.1.1 Configuring the Pulse Inputs
If you connect the bridge to a meter’s pulse output, you will need to enable the pulse inputs in the bridge
configuration.
Prerequisites
Have the pulse outputs connected to the pulse input connectors on the side of the bridge.
How to Proceed
1. In the Pulse Input tab, select the checkbox next to the pulse input you wish to enable
2. Make sure the measurement frequency in the Send Interval field is set to 1 or 5 minutes –this interval is
the sending time to the server based on the time the meter sent its data.
3. You can use the pulse counters to verify that pulses are counted. The counters update every 10 seconds.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Loading the Bridge Configuration from a Configuration File
You can use the configuration file for configuring other bridges that have similar configuration requirements. For
example, if bridges in a chain of stores share the same Internet connection type and access points, you can prepare
one configuration file and use it for configuring other bridges in these locations.
You can also load the configuration file onto the same bridge if its configuration gets corrupted.
How to Proceed
1. Access the bridge web interface.
2. Access the Connection Setup page.
3. Select Load Configuration from File.
4. Select the relevant file and click Apply.
5. If necessary, enter the password manually (for example, Wi-Fi password, SSL Password, RSA Private
Key).
Modifying the Bridge Administration Settings
You can modify the bridge’s default settings or reset all settings, including connections, to factory defaults.
7.1.1 Modifying the Default URL and/or Port of the Panoramic Power Server
IMPORTANT
Do not change the pre-configured address of the Panoramic Power server (col.panpwrws.com) and/or port number
(8051) without explicit instructions from Panoramic Power customer support. The bridge uses these settings to
transmit sensor data to the Panoramic Power cloud.
For SSL Bridge versions the address will be: (bridges.powerradar.energy). and the port number is 443 (standard
secure port). The bridge will not connect with different parameters.
To access these fields, select Administration in the bridge web interface.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
8.1.1 Modifying the Default Credentials for the Bridge Web Interface
You can change the default username and password required to access the bridge configuration and Diagnostics
pages.
How to Proceed
1. Access the bridge web interface.
2. Select Administration.
3. Enter the new Username and Password (up to 15 characters for each).
4. In the Verify Password field, enter the new password again.
5. Select Save settings.
9.1.1 Resetting the Bridge Configuration to Factory Defaults
IMPORTANT
Restoring to factory defaults will erase all of your connection settings!
How to Proceed
1. Access the bridge web interface.
2. Select Administration.
3. Click Reset to factory default at the bottom of the page.
4. At the prompt, click OK.
Viewing the Configuration Status
Access the Status page to view information such as:
•Bridge versions (if asked by the support team)
•Configured interface

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
•Connection details (allocated IP, etc.)
•Connection status (for example, if the bridge managed to connect to the local network)
•Quality of connections.
How to Proceed
1. Disconnect the bridge from the power source and reconnect it. Note that this is only if you just saved
configuration settings.
2. Press the Configuration button for approximately 5 seconds, until the LED light is solid red.
3. Access the bridge web interface by entering 10.0.0.10 in the browser.
4. Check the status of the configuration.
Green indicators appear in the Status page if the bridge connects with the local network and the cloud-
based Panoramic Power server.
If the system does not reestablish connection with the Panoramic Power server, access the Diagnostics
page for further testing.

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Understanding the Bridge LEDs
Use the following information to familiarize yourself with the bridge status during normal operation in wi-fi, cellular,
or ethernet.
Power LED
Bridge Status
Solid green
Connected to the power source
Blinking Orange
Firmware upgrade in progress (Gen2
and Gen 3)
Solid red
Firmware upgrade has failed
LED
Bridge Status
Blinking green /
orange
Receiving sensor or meter data
Solid red
Configuration mode
Receive data
from Sensors
or pulsev
Link to WiFi/Cellular/Ethernet
Link to PowerRader server
Power

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Bridge installation and configuration guide
January 2018
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD.
Registered in England & Wales No 3033654
Link LED
Physical Link
(Ethernet/
Wi-Fi/Cellular
Panoramic Power Server
Connected
Off
X
X
Blinking orange -
slow
While
connecting to L2
layer
X
Blinking orange -
fast
While acquiring
IP address
X
Blinking green -
fast
Resolving server
URL
X
Blinking green -
slow
Connecting to
server
X
Solid orange
Authentication
error
✓(Connection was
established but the
data was rejected by
the cloud)
Solid green
✓
✓
Note: In some cases, it may take up to several minutes for the bridge to obtain an IP address, and at that
stage the Link LED may be off.
It is recommended to wait a few minutes before troubleshooting.