
5
Smart-DTA Getting Started Guide
Load a new application image (SmartWare) via the serial link .........................................................................34
5Contacting Patton for assistance ................................................................................................................... 35
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Patton support headquarters in the USA .........................................................................................................36
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................37
Returns for credit ......................................................................................................................................37
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37
ACompliance information .............................................................................................................................. 38
Compliance ...........................................................................................................................................................39
EMC Compliance ...........................................................................................................................................39
Safety Compliance ..........................................................................................................................................39
Radio and TV interference ....................................................................................................................................39
ISDN Connection.................................................................................................................................................39
EC Declaration of Conformity ..............................................................................................................................39
EG-Konformitätserklärung....................................................................................................................................40
Authorized European Representative .....................................................................................................................40
BSpecifications ................................................................................................................................................ 41
DSP.......................................................................................................................................................................42
Voice connectivity .................................................................................................................................................42
Data connectivity ..................................................................................................................................................42
Voice processing (signalling dependent).................................................................................................................42
Fax and modem support........................................................................................................................................42
Voice signalling .....................................................................................................................................................43
Voice routing—session router................................................................................................................................43
IP services..............................................................................................................................................................43
Management .........................................................................................................................................................44
Operating environment .........................................................................................................................................44
Operating temperature ....................................................................................................................................44
Operating humidity ........................................................................................................................................44
System...................................................................................................................................................................44
Dimensions ...........................................................................................................................................................44
Weight and power dissipation ...............................................................................................................................44
Identification of the SmartNode devices via SNMP...............................................................................................44
CCabling ......................................................................................................................................................... 46
Introduction..........................................................................................................................................................47
Ethernet ................................................................................................................................................................47