Patton electronics SL4020 User manual

SL4020
SmartLink Analog VoIP
SoHo Router
Getting Started Guide
Sales Office: [phone]
Technical Support: [phone]
E-mail: [email protected]
åWWW: www.patton.com
Document Number: 09402U1-001 Rev. A
Part Number: 07MSL4020-GS
Revised: June 24, 2005

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartLink, SmartLink, SmartWare, and SmartView are trademarks of Patton
Electronics Company. All other trademarks presented in this document are the prop-
erty of their respective owners.
Copyright © 2005, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
Patton Electronics warrants all SmartLink router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

3
Summary Table of Contents
1General information...................................................................................................................................... 20
2SmartLink installation................................................................................................................................... 22
3Home............................................................................................................................................................. 26
4Network—WAN............................................................................................................................................ 29
5Network—LAN ............................................................................................................................................. 41
6Telephony ..................................................................................................................................................... 48
7System ........................................................................................................................................................... 64
8Documentation ............................................................................................................................................. 79
9Logout........................................................................................................................................................... 81
10 Contacting Patton for assistance ................................................................................................................... 83
ACompliance information .............................................................................................................................. 86
BSpecifications ................................................................................................................................................ 88
CDial plans ..................................................................................................................................................... 91
DCalling Features ............................................................................................................................................ 94
ERing Cadence Configuration ........................................................................................................................ 96

4
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ............................................................................................................................................... 13
List of Tables ................................................................................................................................................ 15
About this guide ........................................................................................................................................... 16
Audience............................................................................................................................................................... 16
Structure............................................................................................................................................................... 16
Precautions ........................................................................................................................................................... 17
Safety when working with electricity ...............................................................................................................17
General observations .......................................................................................................................................18
Typographical conventions used in this document................................................................................................ 18
General conventions .......................................................................................................................................18
1General information...................................................................................................................................... 20
SmartLink 4020 overview......................................................................................................................................21
2SmartLink installation................................................................................................................................... 22
Installing the router ...............................................................................................................................................23
Connecting the SmartLink to the network ............................................................................................................25
3Home............................................................................................................................................................. 26
System information ...............................................................................................................................................27
System Uptime ...............................................................................................................................................27
LAN IP Address ..............................................................................................................................................27
MAC address ..................................................................................................................................................27
Application Version ........................................................................................................................................27
Config Date ....................................................................................................................................................27
Security ...........................................................................................................................................................27
Application Code Version ...............................................................................................................................27
Download Code Version .................................................................................................................................27
System Status.........................................................................................................................................................28
SIP Messages Sent ...........................................................................................................................................28
SIP Messages Received ....................................................................................................................................28
SIP Bytes Sent .................................................................................................................................................28
SIP Bytes Received ..........................................................................................................................................28
RTP Packets Sent ............................................................................................................................................28
RTP Packets Received .....................................................................................................................................28
RTP Bytes Sent ...............................................................................................................................................28
RTP Bytes Received ........................................................................................................................................28
4Network—WAN............................................................................................................................................ 29
Status.....................................................................................................................................................................31
Interface Status ...............................................................................................................................................31

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SmartLink 4020 Getting Started Guide Table of Contents
Enabled .....................................................................................................................................................31
Service .......................................................................................................................................................31
Protocol ....................................................................................................................................................31
Interface Status ..........................................................................................................................................31
Network Settings ............................................................................................................................................31
Dynamic IP Assignment ............................................................................................................................31
IP address ..................................................................................................................................................31
MAC address ............................................................................................................................................31
Subnet Mask .............................................................................................................................................32
Default Gateway .......................................................................................................................................32
Domain name ...........................................................................................................................................32
DNS address .............................................................................................................................................32
VLAN .......................................................................................................................................................32
Priority Tag ...............................................................................................................................................32
Settings..................................................................................................................................................................32
Internet Configuration ....................................................................................................................................33
Device Operating Mode ............................................................................................................................33
Obtain WAN configuration dynamically ..................................................................................................33
Specify fixed WAN configuration ..............................................................................................................33
WAN PPPoE Configuration ...........................................................................................................................34
Enable PPPoE ...........................................................................................................................................34
Authentication ..........................................................................................................................................34
Settings .....................................................................................................................................................34
Idle Timeout .......................................................................................................................................34
Echo Timeout .....................................................................................................................................34
Echo Count ........................................................................................................................................34
Service Name ......................................................................................................................................34
AC Name ...........................................................................................................................................34
MAC Spoofing Configuration ........................................................................................................................35
WAN MAC Address (Spoofed) .................................................................................................................35
MTU Size .......................................................................................................................................................35
MTU (Maximum Transfer Unit) Size .......................................................................................................35
Internet VLAN Configuration ........................................................................................................................35
Internet VLAN Tag ..................................................................................................................................35
Internet Priority Tag .................................................................................................................................35
Saving your work ............................................................................................................................................36
QoS (Quality of Service)........................................................................................................................................36
Enable Voice QoS ...........................................................................................................................................36
Assured Bandwidth for Voice ..........................................................................................................................36
Maximum Uplink Bandwidth Allowed ...........................................................................................................36
Saving your work ............................................................................................................................................36
ToS/DiffServ.........................................................................................................................................................37
Saving your work ............................................................................................................................................37
IPSec Configuration ..............................................................................................................................................38

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SmartLink 4020 Getting Started Guide Table of Contents
Select Tunnel to view/modify .........................................................................................................................38
Enable tunnel 1 ...............................................................................................................................................38
Remote IP Address range ................................................................................................................................38
Remote security gateway .................................................................................................................................38
Security Mode .................................................................................................................................................38
Outbound AH SPI (DEC) ..............................................................................................................................38
Outbound AH Authentication Algorithm .......................................................................................................39
Outbound AH Authentication Key (HEX) .....................................................................................................39
Outbound ESP SPI (DEC) .............................................................................................................................39
Outbound ESP Encryption Algorithm ............................................................................................................39
Outbound ESP Authentication Algorithm ......................................................................................................39
Outbound ESP Encryption Key (HEX) ..........................................................................................................39
Outbound ESP Authentication Key (HEX) ....................................................................................................39
Inbound AH SPI (DEC) .................................................................................................................................39
Inbound AH Authentication Algorithm ..........................................................................................................39
Inbound AH Authentication Key (HEX) ........................................................................................................39
Inbound ESP SPI (DEC) ................................................................................................................................39
Inbound ESP Encryption Algorithm ...............................................................................................................39
Inbound ESP Authentication Algorithm .........................................................................................................39
Inbound ESP Encryption Key (HEX) .............................................................................................................39
Inbound ESP Authentication Key (HEX) .......................................................................................................40
Saving your work ............................................................................................................................................40
5Network—LAN ............................................................................................................................................. 41
Settings..................................................................................................................................................................42
Network Settings ............................................................................................................................................42
Saving your work ............................................................................................................................................42
DHCP...................................................................................................................................................................42
Server Settings .................................................................................................................................................43
Client IP Address Range ............................................................................................................................43
Client Network Information ...........................................................................................................................43
Domain Name ..........................................................................................................................................43
DNS Server ...............................................................................................................................................43
Static Address Assignment ...............................................................................................................................43
Viewing the DCHP Client Table ....................................................................................................................43
Saving your work ............................................................................................................................................43
Routing .................................................................................................................................................................44
Dynamic Routing ...........................................................................................................................................44
Static Routing .................................................................................................................................................44
Viewing the Routing Table .............................................................................................................................44
Saving your work ............................................................................................................................................44
Port Forwarding ....................................................................................................................................................45
Reserved Ports .................................................................................................................................................45
Port Forwarding to LAN .................................................................................................................................45

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SmartLink 4020 Getting Started Guide Table of Contents
De-Militarized Zone .......................................................................................................................................45
Saving your work ............................................................................................................................................45
IP Filtering ............................................................................................................................................................46
Filter IP Range ................................................................................................................................................46
Saving your work ............................................................................................................................................46
Service Access ........................................................................................................................................................46
HTTP .............................................................................................................................................................46
Ping Reply ......................................................................................................................................................47
Saving your work ............................................................................................................................................47
6Telephony ..................................................................................................................................................... 48
VoIP Status ...........................................................................................................................................................51
VoIP Server Registration Status .......................................................................................................................51
Current Server ...........................................................................................................................................51
Domain .....................................................................................................................................................51
Base RTP Port ...........................................................................................................................................51
Phone Line Status ...........................................................................................................................................51
SIP ........................................................................................................................................................................51
SIP Configuration ...........................................................................................................................................52
SIP Server Settings ....................................................................................................................................52
Gateway Settings .......................................................................................................................................52
Dial Plan ............................................................................................................................................52
SIP Extensions ................................................................................................................................................53
Support PRACK method ..........................................................................................................................53
Encode SIP URI with user parameter ........................................................................................................53
Send INVITE with Timer header .............................................................................................................53
Call Hold using C=0.0.0.0 ........................................................................................................................53
Send NOTIFY ..........................................................................................................................................53
RTP Telephone Event Configuration .............................................................................................................53
VoIP VLAN Configuration ............................................................................................................................54
SIP Parameters ................................................................................................................................................54
Hook Flash MIME Type ..........................................................................................................................54
SIP Timer Values (sec) ..............................................................................................................................54
SIP T1 ................................................................................................................................................54
SIP T2 ................................................................................................................................................54
SIP T4 ................................................................................................................................................54
RTP Parameters ........................................................................................................................................54
NAT Traversal ................................................................................................................................................55
Outbound Proxy IP ..................................................................................................................................55
Outbound Proxy Port ...............................................................................................................................55
Stun Server IP ...........................................................................................................................................55
Stun Server Port ........................................................................................................................................55
UPnP ........................................................................................................................................................55
NONE ......................................................................................................................................................55

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SmartLink 4020 Getting Started Guide Table of Contents
Saving your work ............................................................................................................................................55
Audio/CODEC Configuration..............................................................................................................................56
CODECS .......................................................................................................................................................56
Packetization ...................................................................................................................................................56
Jitter Buffer .....................................................................................................................................................56
Saving your work ............................................................................................................................................56
Phone 1 & Phone 2...............................................................................................................................................57
User Information ............................................................................................................................................57
Phone Number .........................................................................................................................................57
User Name ................................................................................................................................................57
Port ...........................................................................................................................................................58
CallerID Name .........................................................................................................................................58
Password ...................................................................................................................................................58
Supplementary Service Settings .......................................................................................................................58
Cfwd All Serv ............................................................................................................................................58
Cfwd No Ans Serv ....................................................................................................................................58
Three Way Conf Serv ................................................................................................................................58
Incoming Call Block Serv ..........................................................................................................................58
Dist Ring Serv ...........................................................................................................................................58
Call Transfer Serv ......................................................................................................................................59
IP Dialing Serv ..........................................................................................................................................59
MWI Serv .................................................................................................................................................59
Speed Dial Serv .........................................................................................................................................59
Cfwd Busy Serv .........................................................................................................................................59
Cfwd Sel Serv ............................................................................................................................................59
Call Waiting Serv ......................................................................................................................................59
Block ANC Serv ........................................................................................................................................59
CID Serv ...................................................................................................................................................59
Call Return Serv ........................................................................................................................................59
DND Serv .................................................................................................................................................59
Self CID Block Serv ..................................................................................................................................59
Dial Out Type ................................................................................................................................................60
Dial Out Type ..........................................................................................................................................60
Hot Line Number .....................................................................................................................................60
Warm Line Number .................................................................................................................................60
Call Forward Settings ......................................................................................................................................60
Cfwd All Dest ...........................................................................................................................................60
Cfwd Busy Dest ........................................................................................................................................60
Selective Call Forward Settings .......................................................................................................................61
Incoming caller #1–8 ................................................................................................................................61
Forward destination #1–8 .........................................................................................................................61
Incoming Call Block .......................................................................................................................................61
Block Caller ID .........................................................................................................................................61
Distinctive Ring Settings .................................................................................................................................61

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SmartLink 4020 Getting Started Guide Table of Contents
Ring #1–8 Caller .......................................................................................................................................61
HTTP Digest Setting ......................................................................................................................................61
Saving your work ............................................................................................................................................62
Speed Dial.............................................................................................................................................................62
Line 1 Speed Dial Settings ..............................................................................................................................62
Speed Dial Serv .........................................................................................................................................62
Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................62
Line 2 Speed Dial Settings ..............................................................................................................................63
Speed Dial Serv .........................................................................................................................................63
Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................63
Saving your work ............................................................................................................................................63
7System ........................................................................................................................................................... 64
Set Security Password ............................................................................................................................................67
Web Page Protect ............................................................................................................................................67
New Root Password ........................................................................................................................................67
New User Password ........................................................................................................................................67
Confirm new password ...................................................................................................................................67
Saving your work ............................................................................................................................................67
Configuration........................................................................................................................................................68
Logging ...........................................................................................................................................................68
Enable Syslog ............................................................................................................................................68
Syslog Server .............................................................................................................................................68
Enable Debug ...........................................................................................................................................68
Debug Server .............................................................................................................................................68
Debug Connect Port .................................................................................................................................68
Saving your work ......................................................................................................................................68
Manual Upgrade....................................................................................................................................................69
Auto Upgrade........................................................................................................................................................69
Enable Auto Upgrade ......................................................................................................................................69
Auto Upgrade Protocol ...................................................................................................................................70
Upgrade Server ...............................................................................................................................................70
Auto Upgrade URL ........................................................................................................................................70
Localization ...........................................................................................................................................................70
Call Progress Tones .........................................................................................................................................70
Dial Tone ..................................................................................................................................................71
Prompt Tone ............................................................................................................................................71
Confirm Tone ...........................................................................................................................................71
Holding Tone ...........................................................................................................................................71
Busy Tone .................................................................................................................................................71
Ring Back Tone ........................................................................................................................................71
Off Hook Warning ...................................................................................................................................71
Distinctive Ring Setting 1–8 ...........................................................................................................................71
Supplementary Service Keys ............................................................................................................................72

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SmartLink 4020 Getting Started Guide Table of Contents
Cfwd All Serv Act Keys .............................................................................................................................72
Cfwd Busy Act Keys ..................................................................................................................................72
Cfwd Sel Act Keys .....................................................................................................................................72
Call Waiting Act Keys ...............................................................................................................................72
Incoming Call Block Act Keys ...................................................................................................................72
Block ANC Act Keys .................................................................................................................................72
Dist Ring Act Keys ....................................................................................................................................73
Warm Line Act Keys .................................................................................................................................73
DND Act Keys ..........................................................................................................................................73
IP Dialing Act Keys ...................................................................................................................................73
Speed Dialing Act Keys .............................................................................................................................73
Income CID Act Keys ...............................................................................................................................73
Self CID Block Keys .................................................................................................................................73
Deact Keys ................................................................................................................................................73
Call Return Keys .......................................................................................................................................73
W–L Num Keys ........................................................................................................................................73
SP–D Num Keys .......................................................................................................................................73
IP–D Num Keys .......................................................................................................................................73
CFWALL Num Keys ................................................................................................................................73
Call Hold Keys ..........................................................................................................................................73
Call Alternative Keys .................................................................................................................................73
Conference Keys .......................................................................................................................................74
Conference Drop Keys ..............................................................................................................................74
Transfer Keys ............................................................................................................................................74
Control Timer Values .....................................................................................................................................74
Hook Flash Timer .....................................................................................................................................74
SIP Session Timer value ............................................................................................................................74
Conditional Call Forwarding Timer ..........................................................................................................74
Warm Line Delay ......................................................................................................................................74
Interdigit Timer ........................................................................................................................................74
Offhook Idle Time ....................................................................................................................................74
Offhook Warning tone time ......................................................................................................................74
Ring Setting ....................................................................................................................................................75
Ring Waveform .........................................................................................................................................75
Ring Frequency .........................................................................................................................................75
Ring Voltage .............................................................................................................................................75
Miscellaneous ..................................................................................................................................................75
Time Zone ................................................................................................................................................75
NTP Server ...............................................................................................................................................75
FXS port Input Gain .................................................................................................................................75
FXS port Output Gain ..............................................................................................................................75
Caller ID Method .....................................................................................................................................75
FXS Port Polarity Configuration .....................................................................................................................76
Idle Polarity ...............................................................................................................................................76