Patton electronics SMARTNODE 4900 User manual

SmartNode 4900
IpChannel Bank
Getting Started Guide
Sales Office: [phone]
Technical Support: [phone]
E-mail: [email protected]
WWW: www.patton.com
Document Number: 13217U1-001 Rev. D
Part Number: 07MSN4900-GS
Revised: January 5, 2007
Start Installation
For Quick
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Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartNode , SmartWare , and SmartView are trademarks of Patton
Electronics Company. All other trademarks presented in this document are the prop-
erty of their respective owners.
Copyright © 2007, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4900, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact [email protected] or
[phone] for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix E, "End user license agreement" on page 69 or go to
www.patton.com .
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
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Summary Table of Contents
1General information...................................................................................................................................... 15
2Applications overview.................................................................................................................................... 21
3Hardware installation.................................................................................................................................... 24
4Getting started with the SmartNode 4900 Series........................................................................................... 36
5LEDs status and monitoring ......................................................................................................................... 46
6Contacting Patton for assistance ................................................................................................................... 48
ACompliance information .............................................................................................................................. 51
BSpecifications ................................................................................................................................................ 54
CPort pin-outs ................................................................................................................................................ 60
DFactory Configuration .................................................................................................................................. 67
EEnd user license agreement ........................................................................................................................... 69
FInstallation checklist .................................................................................................................................... 72
GAccessories .................................................................................................................................................... 74
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Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 8
List of Tables .................................................................................................................................................. 9
About this guide ........................................................................................................................................... 10
Audience............................................................................................................................................................... 10
Structure............................................................................................................................................................... 10
Precautions ........................................................................................................................................................... 11
Safety when working with electricity
.......................................................................................................................................................................12
Preventing Electrostatic Discharge Damage ....................................................................................................13
General observations .......................................................................................................................................13
Typographical conventions used in this document................................................................................................ 14
General conventions .......................................................................................................................................14
1General information...................................................................................................................................... 15
SmartNode 4900 Series overview...........................................................................................................................16
SmartNode 4900 Series detailed description..........................................................................................................17
SmartNode 4900 Series front panel ................................................................................................................18
SmartNode 4900 Series rear panels .................................................................................................................19
Reset button behavior ...............................................................................................................................20
2Applications overview.................................................................................................................................... 21
Introduction..........................................................................................................................................................22
SmartNode 4900 Series applications......................................................................................................................22
Multiservice carrier access over leased lines ......................................................................................................22
Enterprise FXS concentration and extension over IP and T1/E1 .....................................................................23
Bulk analog line extensions .............................................................................................................................23
3Hardware installation.................................................................................................................................... 24
Introduction..........................................................................................................................................................25
Planning the installation........................................................................................................................................25
Installation checklist ........................................................................................................................................26
Site log ............................................................................................................................................................26
Network information ......................................................................................................................................27
Network diagram ......................................................................................................................................27
IP related information ...............................................................................................................................27
Configuration tools .........................................................................................................................................27
Power source ...................................................................................................................................................27
Location and mounting requirements .............................................................................................................28
Installing the IpChannel Bank...............................................................................................................................28
Unpacking the Model SN4900 series IpChannel Bank ...................................................................................28
IpChannel Bank chassis installation ................................................................................................................28
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SmartNode 4900 Getting Started Guide Table of Contents
Connecting cables ...........................................................................................................................................29
Connecting the FXS ports .........................................................................................................................29
Connecting the FXO ports ........................................................................................................................29
Connecting the Ethernet ports ..................................................................................................................30
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub .......................................30
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation ..................................31
Connecting the EIA-561 RS-232 configuration port (DCE configured) ...................................................31
Connecting the serial port .........................................................................................................................31
Connecting to an external power source ..........................................................................................................32
Grounding the Model SN4900—AC and DC units .................................................................................32
Installing the power cables—AC units .......................................................................................................33
Installing the power cables—DC units ......................................................................................................34
4Getting started with the SmartNode 4900 Series........................................................................................... 36
Introduction..........................................................................................................................................................37
1. Configure IP address .........................................................................................................................................38
Factory-default IP settings ...............................................................................................................................38
Connect to the RS-232 console port ...............................................................................................................39
Login ..............................................................................................................................................................40
Changing the WAN IP address .......................................................................................................................40
2. Connecting the SmartNode to the network.......................................................................................................41
3. Loading the configuration (optional).................................................................................................................41
Bootloader.............................................................................................................................................................42
Start Bootloader ..............................................................................................................................................42
Start-up with factory configuration .................................................................................................................43
Load a new application image (SmartWare) via TFTP ....................................................................................43
Load a new application image (SmartWare) via the serial link .........................................................................45
Additional information..........................................................................................................................................45
5LEDs status and monitoring ......................................................................................................................... 46
Status LEDs...........................................................................................................................................................47
6Contacting Patton for assistance ................................................................................................................... 48
Introduction..........................................................................................................................................................49
Contact information..............................................................................................................................................49
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................49
Warranty coverage ..........................................................................................................................................49
Out-of-warranty service .............................................................................................................................50
Returns for credit ......................................................................................................................................50
Return for credit policy .............................................................................................................................50
RMA numbers ................................................................................................................................................50
Shipping instructions ................................................................................................................................50
ACompliance information .............................................................................................................................. 51
Compliance ...........................................................................................................................................................52
EMC compliance: ...........................................................................................................................................52
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SmartNode 4900 Getting Started Guide Table of Contents
Safety compliance: ..........................................................................................................................................52
PSTN Regulatory Compliance: .......................................................................................................................52
Radio and TV interference (FCC Part 15).............................................................................................................52
CE Declaration of Conformity ..............................................................................................................................52
FCC Part 68 (ACTA) Statement (FXO ports).......................................................................................................53
Industry Canada Notice (FXO Ports)....................................................................................................................53
BSpecifications ................................................................................................................................................ 54
Voice connectivity - FXS .......................................................................................................................................55
Voice connectivity - FXO......................................................................................................................................55
Ethernet interface ..................................................................................................................................................55
Console port..........................................................................................................................................................55
Serial ports.............................................................................................................................................................55
FXS ports ..............................................................................................................................................................56
FXO ports .............................................................................................................................................................56
PPP and Frame-Relay support...............................................................................................................................56
Voice processing (signaling dependent)..................................................................................................................56
Fax and modem support........................................................................................................................................56
Voice signaling ......................................................................................................................................................57
Voice routing-session router ..................................................................................................................................57
IP services..............................................................................................................................................................57
Management .........................................................................................................................................................58
Operating environment .........................................................................................................................................58
Temperature ...................................................................................................................................................58
Humidity ........................................................................................................................................................58
Altitude ...........................................................................................................................................................58
System...................................................................................................................................................................58
Dimensions ...........................................................................................................................................................58
Weight and power dissipation ...............................................................................................................................58
Power supply .........................................................................................................................................................59
Universal AC version ......................................................................................................................................59
DC version .....................................................................................................................................................59
Identification of the SmartNode devices via SNMP...............................................................................................59
CPort pin-outs ................................................................................................................................................ 60
Introduction..........................................................................................................................................................61
Console port..........................................................................................................................................................61
Ethernet 10Base-T and 100Base-T port.................................................................................................................61
Sync Serial port .....................................................................................................................................................62
FXS and FXO ports...............................................................................................................................................63
DFactory Configuration .................................................................................................................................. 67
Introduction..........................................................................................................................................................68
EEnd user license agreement ........................................................................................................................... 69
End User License Agreement.................................................................................................................................70
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SmartNode 4900 Getting Started Guide Table of Contents
1. Definitions ..................................................................................................................................................70
2. Title ............................................................................................................................................................70
3. Term ...........................................................................................................................................................70
4. Grant of License ..........................................................................................................................................70
5. Warranty ....................................................................................................................................................70
6. Termination ................................................................................................................................................71
7. Other licenses .............................................................................................................................................71
FInstallation checklist .................................................................................................................................... 72
Introduction..........................................................................................................................................................73
GAccessories .................................................................................................................................................... 74
Introduction..........................................................................................................................................................75
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List of Figures
1 Model SN4932 IpChannel Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Model SN4932 IpChannel Bank front panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 SmartNode 4900 rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Multiservice carrier access over leased lines application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 Enterprise FXS concentration and extension over IP and T1/E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6 Bulk analog line extensions application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7 Model SN4900 Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
8 Straight-through RJ-45-to-RJ-45 Ethernet cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
9 Cross-over RJ-45-to-RJ-45 Ethernet cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
10 DB-9-to-RJ-45 cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
11 IEC-320 connector and grounding stud locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12 Grounding stud and power cable retainer clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13 DC connector, -DC and +DC input view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
15 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
16 Loading the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
17 Connecting to the RS-232 Console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
18 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
19 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
20 Model SN4900 Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
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List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Port descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 Rear panel expansion port LED descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7 IP addresses/subnets for SN4900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8 Serial port pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10 SmartNode LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
11 Rear panel expansion port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
12 SmartNode weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
13 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
14 V.35 serial port signals (DB-25 connector) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
15 X.21 serial port signals (DB-15 connector) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
16 Band marked color-codes for the 64-pin RJ-21X connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
17 Band marked color-codes for the 50-pin RJ-21X connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
18 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
19 Accessory cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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About this guide
This guide describes the SmartNode 4900 Series IpChannel Bank hardware, installation and basic configura-
tion. For detailed software configuration information refer to the SmartWare Software Configuration Guide and
the available Configuration Notes.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1, “General information” on page 15 provides information about router features and capabilities
•Chapter 2, “Applications overview” on page 21 contains an overview describing router operation
and applications
•Chapter 3, “Hardware installation” on page 24 provides quick start hardware installation procedures
•Chapter 4, “Getting started with the SmartNode 4900 Series” on page 36 describes getting started with the
SmartNode IpChannel Bank
•Chapter 5, “LEDs status and monitoring” on page 46 contains definitions for the LED status indicators
•Chapter 6, “Contacting Patton for assistance” on page 48 contains information on contacting Patton tech-
nical support for assistance
•Appendix A, “Compliance information” on page 51 contains compliance information for the SmartNode
•Appendix B, “Specifications” on page 54 contains for the specifications for the IpChannel Bank
•Appendix C, “Port pin-outs” on page 60 provides cable pinouts for the various interface ports
•Appendix D, “Factory Configuration” on page 67 lists the factory configuration settings for the SmartNode
4900 Series devices
•Appendix E, “End user license agreement” on page 69 provides detailed information on the EULA
•Appendix F, “Installation checklist” on page 72 lists the tasks for installing the SmartNode 4900 IP
Channel Bank
For best results, read the contents of this guide before you install the IpChannel Bank.
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