PAX ERA PRO User manual
PAX® ERA PROTM USER GUIDE
CONTENTS
1. Battery Level
2. Charging
3. Vaping
4. Pods
5. ExpertTemp™ Technology
6. Changing Temperature
7. App Connectivity*
8. Dose Control
9. Device Settings
10. Alerts and Troubleshooting
11. Maintenance
12. Safety and Regulation
*Please note, as of November 15, 2019, the PAX Mobile App for iOS is no longer available
from the App Store. You can still download the PAX Mobile App from Google Play.
BATTERY LEVEL
Gently shake your Era Pro to check the battery level. The petals will light up white to indicate
the current battery level, or red to indicate low battery.
The petals will light up white or red to indicate the battery level
Battery life is impacted by a variety of factors including temperature and the length of
individual sessions. We estimate the battery life from a full charge to last up to 245 puffs.
CHARGING
Charge your Era Pro by connecting it to a power source using the USB-C cable provided.
While charging, the petals will pulse white to indicate the current level of charge.
When the device is fully charged, the petals will pulse light blue every 10 seconds. Era Pro
should reach full charge in around 45 minutes.
The petals will pulse white or light blue to indicate the level of charge while charging
You can charge your Era Pro with or without pods inserted. Never charge your device below
32°F (0°C) or above 95°F (35°C), and never charge or leave your device in a vehicle.
VAPING
There are no ON / OFF buttons for Era Pro. Instead, it heats up on demand for each draw.
Just insert any PAX Era-compatible pod obtained at a licensed dispensary into your device,
and you are ready to begin vaping. While drawing, Era Pro will twinkle pink and blue.
The petals will twinkle pink and blue while you’re taking a draw
If you encounter an issue related to vapor production, please visit pax.com/support
PODS
To ensure that you are consuming laboratory tested material, only use official PAX pods from
licensed and authorized dispensaries. Era Pro is compatible with both PAXSmart™ enabled
pods and previous generation Era pods. PAXSmart pods can be identified by a red band.
PAXSmart™ pod Previous Era™ pod
PAXSmart pods include additional features:
●They have ExpertTemp™ technology, which means the pod comes preset to its
optimal temperature as chosen by the extractor for that particular pod. When you
first insert a PAXSmart pod into your Era Pro, it will automatically set your device
to its ExpertTemp setting, though you can still change the temperature if you wish.
●When paired with an Era Pro device, PAXSmart pods remember and save the last
temperature setting you used with that particular pod, so that there’s no effort in
getting back to your favorite setting the next time you insert your pod.
●PAXSmart pods are automatically identified by the mobile app*, letting you easily
explore brand, strain, and testing information, and additional flavor and vapor
temperature recommendations for your pod.
Pods can be inserted into your device with the brand information facing either direction.
Insert your pod into the top of the device until you feel a “click.” It’s fine to leave pods
inserted in between sessions.
When you insert a pod, the petals will blink white and then fade to yellow to indicate the
current temperature setting, and the device will vibrate once.
For PAXSmart pods that are currently set to their ExpertTemp setting, the petals will blink
white, and then fade to light blue and yellow, and the device will vibrate three times.
The petals will blink white when a pod is inserted, then fade to yellow to indicate temperature
The petals will blink white, then light blue and yellow to indicate a PAXSmart pod’s ExpertTemp setting
The petals will also blink white when you remove a pod.
If you encounter any pod-related issues, or would like to read additional FAQs, please visit
pax.com/support
For questions about the contents of your pods which are not PAX products, please contact
the licensed dispensary and extractor of the pod.
ExpertTemp™ TECHNOLOGY
PAXSmart™ enabled pods have ExpertTemp technology, which means the pod comes preset
to its optimal temperature as chosen by the extractor for that particular pod. Your pod’s
ExpertTemp setting may be in the low, medium-low, medium-high, or high range.
When you first insert a PAXSmart pod into your Era Pro, the petals will glow light blue and
yellow and the device will vibrate three times to indicate that the device is set to the pod’s
ExpertTemp setting.
If you change the temperature on your Era Pro device, PAXSmart pods will remember and set
your device to your last used temperature setting the next time you insert the pod.
The petals will glow light blue and yellow to indicate a PAXSmart pod’s ExpertTemp setting
CHANGING TEMPERATURE
Era Pro features precision heating technology that ensures the quality of your session isn’t
affected by environmental variables like temperature and altitude.
Generally, a lower vaping temperature means more flavor and a higher temperature means
more vapor.
While previous generation Era pods have four temperature settings available through the
device, PAXSmart pods include a 5th setting (their ExpertTemp setting), which is indicated by
a light blue and yellow glow.
If you’d like to customize your experience by changing the temperature, you can use the Pop
& Click gesture on your Era Pro device by following these steps:
1. Pop your pod up — no need to take it out all the way.
2. Quickly drop your pod back down to advance to the next
temperature (no need to push it in completely).
3. The device will vibrate and the petals will glow yellow (or light blue
and yellow) to indicate the temperature that the device is set to.
4. Do steps 1 and 2 repeatedly to continue cycling through the
temperature settings. When you see your desired setting, click the
pod back into place.
The petals will glow yellow (or light blue and yellow) to indicate the temperature during “Pop & Click”
You may also adjust the temperature to a single degree using the temperature controls within
the PAX Mobile App.*
APP CONNECTIVITY
The PAX Mobile App* lets you further customize and control your experience with features
including PodID™, Dose Control, PodExplore, Device Lock Out, and additional temperature
controls and recommendations.
Download the PAX Mobile App on your mobile device from the Google Play Store and follow
the on-screen instructions to pair your Era Pro with your mobile device.
To put your Era Pro in pairing mode, shake the device for about 5 seconds until you see a
blue criss-cross pattern. Make sure your phone’s bluetooth is turned on, and follow the app’s
on-screen pairing instructions.
The petals will criss-cross blue when the device is in pairing mode
Keep shaking until the petals swirl blue and the device vibrates to indicate that the device has
successfully connected to the app.
The petals will swirl blue once the device has successfully connected to the app
Connect your Era Pro to the PAX Mobile App* to access additional features:
●PodID™ - Know what’s in your cannabis. View brand, strain, and oil information for
your specific pod, including state-regulated test results. PAXSmart pods are
automatically identified by the app,* but you can manually identify and view
information for any Era-compatible pod.
●Dose Control - Own your journey. Control how much you want to inhale, then let
Era Pro track your progress.
●PodExplore - Explore every pod on the PAX platform, and find the ones that work
for you.
●Device Lock Out - Lock your device to prevent it from producing vapor. This can
be used to prevent children from using the device.
●Temp recommendations - Although only PAXSmart pods automatically adjust to
their ExpertTemp setting, you can still manually identify and access any pod’s
ExpertTemp setting through the app.* You can also find additional flavor and
vapor temperature recommendations from the extractor for certain pods.
●Temp customization - You can customize the temperature down to a single
degree from within the app.* PAXSmart pods will also remember and set your
device to the exact temperature setting you last used with that pod.
DOSE CONTROL
Dose Control is an app-enabled* feature available for Android users that helps make your
experience with cannabis predictable and repeatable.
Control how much you want to inhale from within the app,* then let Era Pro track your
progress. The device will stop producing vapor as soon as you complete your selected dose
size, no matter how many puffs it takes to complete.
ACTIVATING & DEACTIVATING
Activate Dose Control from within the app* by tapping “Dose Control” and then selecting 1, 2,
3, or 4 doses. The petals will blink light blue and the device will vibrate when you activate
Dose Control, and the petals will blink white when you deactivate Dose Control.
The petals will blink light blue when Dose Control has been activated, or white once deactivated
When you activate Dose Control on a PAXSmart pod, it will remain active on that pod until
you deactivate Dose Control for that pod from within the app.* Your dose progress will be
saved for 60 minutes after your most recent draw. After 60 minutes, your selected dose size
will reset back to 0%.
For a previous generation Era pod (ones that do not have a red band), removing the pod
deactivates Dose Control and you must re-enable Dose Control from within the app.
DRAWING WITH DOSE CONTROL
Drawing from the device while Dose Control is active will cause the petals to fade out
according to how much of your dose you have consumed. When you stop drawing, Era Pro
will save your progress and allow you to pick up where you left off.
The petals will fade out from light blue to off while your dose is in progress
Example:
4 petals light blue means that your full dose remains
3 petals light blue means that you’ve consumed ¼ of your dose, and ¾ remains
2 petals light blue means that you’ve consumed ½ of your dose, and ½ remains
1 petal light blue means that you’ve consumed ¾ of your dose, and ¼ remains
When you complete your selected dose size, the device will swirl light blue, and will pause
(not allow any vapor to be produced) for 2 seconds. At the end of 2 seconds, the device will
blink light blue and vibrate to signal the start of a new dose.
The petals will swirl light blue when you’ve completed your selected dose
The petals will blink light blue to signal the start of a new dose
Disclaimer: Dose Control limits ingestion, allowing users to better understand their tolerances and
manage consumption. It does not recommend or ensure ingestion of specific quantities.
DEVICE SETTINGS
DEVICE LOCK OUT
Era Pro can be locked from the app* to prevent it from producing vapor. This can be used to
prevent children from using the device.
The device will remain locked and will not allow any vapor to be drawn until it is unlocked
from within the app. Era Pro will still show non-vapor related animations while locked.
The petals will blink red when locked, or white when unlocked
BRIGHTNESS & VIBRATION
You can also change the LED petal brightness and adjust the haptic vibration setting of your
Era Pro from the app.* The device will respond with a white blink to confirm the new
brightness setting or by vibrating to confirm the new vibration setting.
ALERTS AND TROUBLESHOOTING
If you encounter one of the following alerts, there’s generally an easy fix that lets you get
back to using your device. For issues related to vapor production, pods, battery or charging,
and to read additional FAQs, visit pax.com/support
You can also contact our Support Team by filing at ticket at pax.com/pages/support-form
LOW BATTERY ALERTS
1 petal
blinking
red after drawing indicates
that Era Pro has
less than 15%
battery. Try
charging your device.
1 petal
glowing
red after drawing indicates
that Era Pro has
less than 5%
battery. Try
charging your device.
ALERTS WHILE VAPING
4 petals that blink orange once indicates
that Era Pro and the pod needed an extra
moment to talk. Try drawing again.
4 petals that blink red once indicates that
Era Pro is locked from vaping. You can
unlock it from the mobile app.*
ERROR ALERTS
2 petals blinking red indicates that Era Pro
got confused when talking to the pod. Try
reinserting the pod.
3 petals blinking red indicates that Era Pro is
stressed out and probably needs a hug. Contact
our Support Team at
pax.com/support
MAINTENANCE
Your Era Pro requires minimal to no maintenance, though you may keep your device in a
protective case to ensure it stays clean and safe.
If you plan to store your Era Pro for a while, we recommend removing the pod and ensuring
your device is significantly charged. Storing your device for an extended amount of time (a
month or longer) with a low battery may make it difficult to regain battery functionality when
you're ready to use it again.
SAFETY AND REGULATION
NOT FOR SALE TO MINORS
© 2019 PAX Labs, Inc. All rights reserved. PAX, X, ERA, and ERA PRO are all trademarks of PAX Labs,
Inc. US and International Patents Pending. Complete list of Patents and Trademarks:
pax.com/intellectual-property-list.
LEARN MORE AT PAX.COM Designed in San Francisco, CA. Assembled in China.
MODEL: K400
RATED: 5Vdc (USB Type C), 0.55A, 280mAh Class Ill Device
OPERATING TEMPERATURE: 32°F - 113°F (0°C - 45°C)
MANUFACTURER: PAX Labs, Inc.
PAX® ERA PRO™ SAFETY GUIDELINES & LIMITED WARRANTY
IMPORTER OF RECORD
PAX Labs, Inc.
660 Alabama St., Second Floor
San Francisco, CA 94110
PHONE NUMBER
US/CA: +1 (844) 334-4729
PAX® ERA PRO™ QUICK START GUIDE & WARRANTY INFORMATION
www.pax.com/pages/warranty
Manufactured by PAX Labs, Inc.
PRODUCT LIABILITY STATEMENT
⚠ WARNINGS
To avoid injury or damage to personnel or items, observe the following:
●The device is not to be used by children.
●Keep your PAX device and its components out of the reach of children and pets.
●The device is not to be used by persons with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision or instruction.
●Do not use or leave your device in hot places such as where the device is exposed to direct
sunlight, in a closed vehicle on a hot day, or near a heater. If this is not observed, leakages,
overheating or bursting may cause fire, burns or other injuries.
●Do not disassemble or tamper with your PAX device. Any inappropriate, incorrect, or irresponsible
use will void any warranty and can result in serious injury. Battery is not intended to be replaced.
●Do not use your PAX device if it is unusually hot to the touch.
●Do not use your PAX device if it becomes immersed in any liquid.
●Stop using your PAX device if the enclosure has cracks, dents, openings, is swollen or shows any
other signs of misuse. Discontinue use immediately and promptly and properly dispose of the unit.
●Do not place your PAX device in a dishwasher, washing machine or dryer.
●Do not consume cannabis when pregnant, planning to become pregnant, or breastfeeding.
●Consult your physician before consuming cannabis if you are being treated for a medical condition
or you develop a medical condition after initiating consumption of cannabis.
●Charge your PAX device using a computer, power hub or power supply (marked "LPS" or "Class
2”), with a rated output of 5Vdc, 0.55A min (2.5A max) that is certified by a recognized testing
laboratory.
●The charging cable should only be used with a computer or power hub or power supply as stated
above.
●Your PAX device should only be charged indoors. Do not charge the product outside or in the rain.
●Carrying and handling the appliance: This appliance contains sensitive components. Do not drop,
throw, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or
insert foreign objects into this unit.
●Portable electronics containing Lithium-ion batteries present rare, but potentially serious safety
hazards, especially under hot or cold conditions.
●Charging of the PAX device should only be performed at temperatures between 32°F and 113°F
(0°C and 45°C). To assure personal and property safety, never charge your PAX device below 32°F
(0°C) or above 113°F (45°C).
●Your PAX device contains a Lithium-ion battery and should be recycled or disposed of in
accordance with local requirements to avoid potential injury and/or environmental harm. Do not
dispose of the battery or any component of your PAX device in a fire as it could cause an
explosion or other serious injury.
FCC STATEMENT: FCC ID: 2AJWD-ERA2
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
Note: Modification to this product will void the users' authority to operate this equipment.
FCC IMPORTANT NOTES:
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
The devices must be installed and used in strict accordance with the manufacturer's instructions as
described in this document.
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