Paxton Switch2 Troubleshooting guide

How to program a Switch2 with TOUCHLOCK
When the system is powered up for the rst time the keypad will beep 3 times a second. This indicates
that the keypad is waiting to be initialised. The red LED will be steady, the amber LED will ash slowly and
the green LED will ash quickly.
Initialising the keypad
Press the bell button. The unit will stop beeping and the green LED will ash
Enter your chosen 6 digit programming code and press the bell button (The green LED will ash faster still)
Conrm your programming code by entering the same 6 digit code and pressing the bell button
(The green LED goes out and the unit will acknowledge that the programming code has been
accepted by beeping twice after a short pause. All the LED's are now on)
NOTE: The programming code should NOT contain the sequence of numbers 1234, as this is the default user code for
unlocking the door.
The keypad has a default user code of 1234. The programming code you just entered will now let you into the menu
where additional alterations can be made.
TOUCHLOCK keypads connected to Switch2
controllers are programmed by the system
administrator using a menu. This is accessed by a
programming code dened when the keypad is
initialised.
Programming Switch2 with TOUCHLOCK
Programming the keypad
How do I enter the programming mode? - To change any of the settings on the keypad you must use the
programming menu. To do this, enter the 6 digit programming code. The keypad will beep twice and the
green LED will ash.
How can I change a user code? - If the keypad is in 'single user mode' a new code will replace the old one.
In 'multi user mode', codes must be added and deleted individually.
First enter programming mode and then hold down '8' for 3 seconds. Enter the new user code followed by
the bell button. Enter the new code again followed by the bell. A nal key press denes the action type This
will be a '4' to enter the code as a normal code; '6' for a toggle code and '8' for a duress code.
A 'normal code' will release the lock for the set 'door open time'. A 'toggle code' will hold the lock open until
the code is entered for a second time. A 'duress code' will release the lock as in normal mode but will also
energise the bell terminal so that that a remote alarm can be used to call for assistance.
AN1004-US
Switch2
1

2
AN1004-US
Switch2
How can I change the door open time? - Enter programming mode and hold down "5" for 3
seconds. Enter the time required door open time, in seconds between 1 and 60. (e.g. for 5 seconds
type in "0" then "5".) The default value is 7 seconds
Reconnect the power (the unit will beep 4 times)
Insert a wire link between the Green and Mauve terminals
Disconnect the power and remove the link wire, reconnect the Green and Mauve wires
Reconnect the power (the unit will beep 3 times per second). The unit is ready to be enrolled
Turn o the power and disconnect the Green and Mauve keypad wires from the terminals on the Switch2
How can I change the programming code? - Enter programming mode and hold down "6" for 3
seconds. Enter the new programming code followed by the bell button. Re-enter the new code
to conrm the change followed by the bell button. The new code is now programmed; the old
programming code will no longer work.
How can I stop the keypad from beeping? - The keypad can be made to work in silence if, for
example, it is located near to where someone is working. Enter the programming code and hold
down "3" for 3 seconds. Press the "6" button and the keypad will no longer beep when keys are
pressed.
How can I use the exit button wires? - The exit button wires can be used as either a standard exit
button, where the door opens for the door open time following a button press, or as a toggle
device where the button will toggle the door open until it is pressed again or a toggle code is
entered on the keypad. Enter the programming code and hold down "7" for 3 seconds. Press the "4"
button to set the button to toggle the lock.
How can I stop people trying to guess the entry code? - Lockout is a function where the keypad
will lock to prevent someone from continually trying to guess the entry code. After 20 incorrect
keys have been pressed the keypad will lock out for a period of 1 minute. To activate lockout, enter
programming mode and hold down "4" for 3 seconds then press "6".
How can I enable more than one user code? - You need to set the keypad into 'multi user mode'.
First enter the programming mode, hold down '2' for 3 seconds then press '6'. You can now use
option 8 to add and delete individual user codes.
What can I do if it all goes wrong? - The keypad can be reset back to factory defaults with the
exception of the programming code. Enter programming mode and hold down "9" for 3 seconds.
Re-enter the programming code and hold down "9" for a further 3 seconds. The keypad will now be
reset. If the master code becomes lost the Switch2 must be reset to the factory settings.
To set the Switch2 control unit back to its factory setting:

3
AN1004-US
Switch2
Single or multiple codes
Silent operation
20 wrong keystrokes
= 60 second lockout
Door open time
(seconds)
Change Programming
Code
Exit Button
Set a user
code
Data Reset (except
Programming code)
OR
OR
OR
OR
OR
OR
OR
One code only Multiple codes allowed
Silent
Beep on
ONOFF
Enter time in seconds (default =
07, max = 60)
Open door for time
in option 5
Toggle door open until
pressed again or toggle
code entered
Enter user code
4-8 digits
Re-enter user
code
Enter 6 digit
Programming
Code
= Delete
= Normal
= Toggle
= Duress
Enter 6 digit
Programming Code
Re-enter 6 digit
Programming Code
Combined Card and
Keypad modes OR
Card plus
PIN
Card plus
Code
Card or
Code
OR
X
6
X
2
4
6
8
2
2
2
2
2
3
4
7
5
6
9
8
6
6
9
START - Enter the 6 digit Programming Code and hold down a function key for 3
seconds. - The unit beeps and the LED ashes faster.
Continue the key sequence to set the option - The keypad returns to operating mode.
= Hold down for 3 secs
Function keys
4
1 2 3
1
Combined Token and Keypad modes
By tting a KP (keypad and proximity) reader additional security can be added to the system by requiring a
proximity card to be presented before the keypad will accept data.
Card plus PIN, Card plus Code and Card or Code modes are available.
See also: AN1069-US - How to program a Switch2 with a Proximity KP keypad < http://paxton.info/3417 >
Programming chart