Pegasus BP420 User manual

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Pegasus BP420 BarcodePrinter
User’s Manuel

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Contents
1. Introduction
.................................................
1
1.1
Product Introduction .........................................................................................
1
1.2 Product Features...............................................................................................
2
1.2.1
Printer Standard Features
......................................................................
2
1.2.2
Printer Optional Features
.......................................................................
3
1.3
General Specifications......................................................................................
4
1.4
Print Specifications
..........................................
4
1.5
Ribbon Specifications
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4
1.6
Media Specifications
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5
2. Operations Overview
..........................................
6
2.1 Unpacking and Inspection ................................................................................
6
2.2
Printer Overview................................................................................................
7
2.2.1
Front View
...............................................................................................
7
2.2.2
Interior View
............................................................................................
8
2.2.3
Rear View
................................................................................................
9
3. Setup
.....................................................
10
3.1
Setting up the Printer ......................................................................................
10
3.2 Loading the Ribbon.........................................................................................
11
3.3 Loading the Media...........................................................................................
15
3.3.1
Loading the Roll Labels .......................................................................
15
3.3.2
Loading the Media in Peel-off mode (Option)
.....................................
18
3.3.3
Loading the Media in Cutter Mode (Option)
........................................
20
3.3.4
External Label Roll Mount Installation (Option)
..................................
21
4. LED and Button Functions
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23
4.1
LED Indicator...................................................................................................
23
4.2 Regular Button Functions ..............................................................................
23
4.3
Power-on Utilities ............................................................................................
24
4.3.1
Ribbon and Gap/Black Mark Sensor Calibration
................................
24
4.3.2
Gap/Black Mark Calibration, Self-test and Dump Mode
.....................
25
4.3.3
Printer Initialization ..............................................................................
28
4.3.4
Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark
Sensor ............................................................................................................
29
4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor......
29
4.3.6 Skip AUTO.BAS ....................................................................................
30
5. Diagnostic Tool
.............................................
31

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5.1
Start the Diagnostic Tool ................................................................................
31
5.2
Printer Function ..............................................................................................
32
5.3
Calibrating Media Sensor by Diagnostic Tool......................
33
5.3.1
Auto Calibration....................................................................................
33
5.4
Setting Ethernet by Diagnostic Utility (Option).....................
34
5.4.1
Using USB interface to setup Ethernet interface
................................
34
5.4.2
Using RS-232 interface to setup Ethernet interface
...........................
35
5.4.3
Using Ethernet interface to setup Ethernet interface
.........................
36
6.
Troubleshooting
.............................................
38
6.1 Common Problems .........................................................................................
38
7.
Maintenance
................................................
41
Revise History
................................................
42

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing barcode printer.
The BP420 series printer features two durable gear-driven motors that are capable of
handling
large capacity 300 meter ribbons and large rolls of media inside its sleek design. If the 5” interior
label capacity is not enough, simply add an external media roll mount and the BP420 can easily
handle 8.4” OD rolls of labels designed for expensive industrial label printers.
The moveable sensor design can accept wide range of label media. All of the most frequently
used barcode formats are included. Fonts and barcodes can be printed in any one of the four
directions.
The simulation models are built in font of high quality and efficient (True Type font) and font
engine.With flexible firmware design, user can also download the True Type Font from PC into
printer memory for printing labels. Besides the scalable font, it also provides a choice of five
different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich
features, it is the most cost-effective and high performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software; if
you need to write the custom programs, please refer to the XPL programming manual that
can be found on the accessories CD-ROM.
Applications
o
Manufacturing & Warehousing
o
Parcel Post
Work in Progress
Shipping/ Receiving
Item Labels
Labels
Instruction labels
o Small Office/ Home Office
Agency labels
o
Retail Marking
o
Healthcare
Price tags
Patient Identification
Shelf labels
Pharmacy
Jewelry tags
Specimen Identification

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Thermal transfer printing
Direct thermal printing
ABS plastic enclosure
Position adjustable gap sensor
Position adjustable black mark sensor
Ribbon sensor
Head open sensor
USB 2.0 (full speed) interface
8 MB SDRAM memory
4 MB FLASH memory
microSD memory card reader for memory expansion up to 4
GB
Real time clock
One power switch, one feed button and LED
Standard industry emulations right out of the box
including Eltron®and Zebra®language support
Internal 8 alpha-numeric bitmap fonts
Fonts and barcodes can be printed in any one of the
four directions (0, 90,180, 270 degree)
Embedded font
Downloadable fonts from PC to printer
memory Downloadable firmware upgrades
Text, barcode, graphics/image printing (Please refer to
the XPL programming manual for supporting code
page)
Supported bar code
Supported image
1D bar code
2D bar code
BITMAP,
Code 39,
PDF-417,
Code 93,
Maxicode,
BMP,
Code128UCC,
DataMatrix,
PCX
Code128 subsets
QR code,
(Max. 256 colors
A,B,C, Codabar,
Aztec,
graphics)
Interleaved 2 of 5,
GS1 DataBar
EAN-8, EAN-13,
Composite code
EAN-128,
UPC-A, UPC-E,
EAN and UPC 2(5)
digits add-on, MSI,
PLESSEY,
POSTNET,
China POST,
GS1 DataBar,
Code 11
203 dpi
300 dpi
models
models
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1.2.2 Printer Optional Features
The printer offers the following optional features.
User
Dealer
Factory
Product option feature
options
options
options
Internal Ethernet print server (10/100 Mbps) interface
Serial RS-232C (2400-115200 bps) interface
Centronics interface
Peel-off module
Guillotine cutter module (Full cut and partial
cut) Paper thickness: 0.06~ 0.19mm, 500,000 cuts
0.20~ 0.25mm, 200,000 cuts
Note:
Except for the linerless cutter, all regular/heavy duty/care
label cutters DO NOT cut on media with glue. External roll
mount with 3” core (8.4 OD) label spindle
Extended plate for external roll mount
Bluetooth module (RS-232C interface)
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1.3 General Specifications
General Specifications
Physical dimensions
300 mm (D) x 230 mm (W) x 194 mm (H)
Weight
2.47 kg
Electrical
External universal switching power supply
Input: AC 100-240V
Output: DC 24V 2.5A, 60W
Environmental condition
Operation: 5
~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40
~ 60 ˚C (-40 ~ 140˚ F), 10~90% non-condensing
1.4 Print Specifications
Print Specifications
Print head resolution
Printing method
Dot size
(width x length)
Print speed
(inches per second)
Print speed for peel
mode & cutter mode
Max. print width
Max. print length
203 dpi models
300 dpi models
203 dots/inch (8 dots/mm)
300 dots/inch (12 dots/mm)
Thermal transfer and direct thermal
0.125 x 0.125 mm
0.084 x 0.084 mm
(1 mm = 8 dots)
(1 mm = 11.8 dots)
BP420: 2, 3, 4, 5 ips
BP420: 1.5, 2, 3, 4 ips
2, 3 ips
108 mm (4.25”)
104 mm (4.09”)
2,794 mm (110”)
1,016 mm (40”)
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
Max. 67 mm
Ribbon length
300 meter
Ribbon core inside diameter
1 inch (25.4 mm)
Ribbon width
Max. 110 mm
Min. 40 mm
Ribbon wound type
Outside wound

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1.6 Media Specifications
Media Specifications
203 dpi models
300 dpi models
Label roll capacity
127 mm (5”) OD
Media type
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Printing face outside wound & Printing face inside wound
Media width (label +
Max. 118 mm (4.6”)
liner)
Min. 25.4 mm (1.0”)
Media thickness (label
Max. 0.254 mm (10 mil)
+ liner)
Min. 0.06 mm (2.36 mil)
Media core diameter
25.4 mm~38 mm (1”~1.5”)
Label length
10~2,794 mm (0.39”~110”)
10~1,016 mm (0.39”~40”)
Note:
If your label length is less than 25.4mm (1”), we
recommend you to use the perforation at the gap for
easier tear away.
Label length (peeler
Max. 152.4 mm (6”)
mode)
Min. 25.4 mm (1”)
Label length (cutter
Max. 2,794 mm (110”)
Max. 1,016 mm (40”)
mode)
Min. 25.4 mm (1”)
Min. 25.4 mm (1”)
Gap height
Min. 2 mm (0.09”)
Black mark height
Min. 2 mm (0.09”)
Black mark width
Min. 8 mm (0.31”)

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully
inspect the packaging and printer upon receiving the barcode printer. Please retain the
packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One auto switching power supply
One USB interface cable
Two ribbon spindle
One ribbon paper core
One label spindle
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
1. LED indicator
2. Feed key
3. Paper exit chute
4. Power switch
5. Top cover open tab

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2.2.2 Interior View
1
2
3
14
7
13
4
6
12
11
5
10
8
9
1. Printer top cover
2. Media supply spindle
3. Ribbon rewind hub
4. Print head release button
5. Ribbon rewind spindle
6. Fixing tab
7. Ribbon supply hub
8. Platen roller
9. Black mark sensor
10. Gap sensor
11. Media guide
12. Media bar
13. Ribbon supply spindle
14. Print head

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2.2.3 Rear View
7
1. Power jack socket
2. *microSD card slot
3. Internal Ethernet interface (Option)
4. RS-232C interface (Option)
5. USB interface (USB 2.0/ Full speed mode)
6. Centronics interface (Option)
7. Rear external label entrance chute
Note:
The interface picture here is for reference only. Please refer to the product specification
for the interfaces availability.

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3. Setup
3.1 Setting up the Printer
1. Place the printer on a flat, secure
surface.
2. Make sure the power switch is off.
3. Connect the printer to the
computer with the provided USB
cable.
4. Plug the power cord into the AC
power cord socket at the rear of
the printer, and then plug the
power cord into a properly
grounded power outlet.
Note:
* Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
* The interface picture here is for reference only. Please refer to the product specification for the
interfaces availability.

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3.2 Loading the Ribbon
1. Open the printer top cover by
pressing the top cover open tabs
located on each side of the printer.
2. Insert the paper core to the ribbon
rewind spindle.
3. Insert the left side of ribbon rewind
spindle to the ribbon rewind hub first
then insert the right side of ribbon
rewind spindle to the hole at the right
side of ribbon mechanism.

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4. Push the print head release button
to open the print head mechanism.
5. Insert the ribbon to the ribbon
spindle.
6. Insert the left side of ribbon supply
spindle to the ribbon supply hub first
then insert the right side of ribbon
supply spindle to the hole at the
right side of ribbon mechanism.

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7. Pull the leader of the ribbon through
the print head and stick the leader of
the ribbon onto the ribbon rewind
paper core.
8. Turn the ribbon rewind hub until the
ribbon plastic leader is thoroughly
wound and the black section of the
ribbon covers the print head.
9. Close the print head mechanism by
both hands and make sure the
latches are engaged securely.

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Ribbon loading path
Print head
Carbon recovery volume
Ribbon
Empty roll

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3.3 Loading the Media
3.3.1 Loading the Roll Labels
1. Open the printer top cover by
pressing the top cover open tabs
located on each side of the printer.
2. Insert the paper roll into the media
supply spindle and use two fixing
tabs to fix the paper roll onto the
center of the spindle. (If your paper
width is 4 inch, you can remove the
fixing tabs from the supply spindle.)
3. Place the paper roll onto the paper
roll mount.

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4. Pushthe print head release button to
open the print head mechanism.
5. Feed the paper, printing side face
up, through the media bar, media
sensor and place the label leading
edge onto the platen roller. Move
the media guides to fit the label
width.
Gap sensor
Black mark
sensor
Media guide
Platen roller
Note: The media sensor position is moveable. Please make sure the gap or black
mark is at the location where media gap/black mark will pass through
forsensing.
Gap sensor
Black mark sensor

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2
6. Close the print head mechanism by
both hands and make sure the
latches are engaged securely.
7. Use “Diagnostic Tool” to set the
media sensor type and calibrate
the selected sensor. (Start the
1“Diagnostic tool” Select the
“Printer Configuration” tab
Click the “Calibrate Sensor” button )
Please refer to section 5.3.
Media loading path
Media
Gap sensor
Media bar
Platen roller
Path for outside
wound
Black mark sensor
Path for inside wound
Media guide
Table of contents
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