Pepperl+Fuchs BTC14N-GP-TS20-DP-N0 User manual

Box Thin Client for
Industrial Applications
BTC14N-GP-TS20-DP-N0
Manual

With regard to the supply of products, the current issue of the following document is applicable: The
General Terms of Delivery for Products and Services of the Electrical Industry, published by the Central
Association of the Electrical Industry (Zentralverband Elektrotechnik und Elektroindustrie (ZVEI) e.V.)
in its most recent version as well as the supplementary clause: "Expanded reservation of proprietor-
ship"
Worldwide
Pepperl+Fuchs Group
Lilienthalstr. 200
68307 Mannheim
Germany
Phone: [phone] - 0
E-mail: inf[email protected].com
North American Headquarters
Pepperl+Fuchs Inc.
1600 Enterprise Parkway
Twinsburg, Ohio 44087
USA
Phone: [phone]
E-mail: [e-mail]
Asia Headquarters
Pepperl+Fuchs Pte. Ltd.
P+F Building
18 Ayer Rajah Crescent
Singapore 139942
Phone: [phone]
E-mail: [email protected]rl-fuchs.com
https://www.pepperl-fuchs.com

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Box Thin Client for Industrial Applications
Contents
2019-12
1 Safety .......................................................................................................................... 4
1.1 Introduction.................................................................................................... 4
1.1.1 Content of this Document .................................................................. 4
1.1.2 Manufacturer...................................................................................... 4
1.1.3 Target Group, Personnel .................................................................... 4
1.1.4 Symbols Used ................................................................................... 5
2 Product Description .................................................................................................. 6
2.1 Application ..................................................................................................... 6
2.2 RM Shell 5....................................................................................................... 8
2.3 Technical Data................................................................................................ 8
2.4 Dimensions and Nameplates......................................................................10
3 Installation................................................................................................................11
3.1 Mounting....................................................................................................... 11
3.2 Electrical Connection .................................................................................. 19
3.3 I/O Connection ............................................................................................. 20
4 BIOS Settings........................................................................................................... 26
4.1 Creating a New BIOS Password .................................................................28
4.2 Changing Serial Interface Mode (RS-232, RS-485) .................................. 29
4.3 USB Configuration....................................................................................... 31
4.4 Boot Configuration ...................................................................................... 32
4.5 Resetting the BIOS to Factory Settings..................................................... 37
5 Service and Support ............................................................................................... 38
6 Accessories.............................................................................................................. 39

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Box Thin Client for Industrial Applications
Safety
1 Safety
1.1 Introduction
1.1.1 Content of this Document
This document contains information required to use the product in the relevant phases of the
product life cycle. This may include information on the following:
•Product identification
•Delivery, transport, and storage
•Mounting and installation
•Commissioning and operation
•Maintenance and repair
•Troubleshooting
•Dismounting
•Disposal
The documentation comprises the following parts:
•This document
•Datasheet
In addition, the documentation may comprise the following parts, if applicable:
•EU-type examination certificate
•EU declaration of conformity
•Attestation of conformity
•Certificates
•Control drawings
•Instruction manual
•Other documents
1.1.2 Manufacturer
1.1.3 Target Group, Personnel
Responsibility for planning, assembly, commissioning, operation, maintenance, and dismount-
ing lies with the plant operator.
Only appropriately trained and qualified personnel may carry out mounting, installation, com-
missioning, operation, maintenance, and dismounting of the product. The personnel must have
read and understood the instruction manual and the further documentation.
Prior to using the product make yourself familiar with it. Read the document carefully.
Note
For full information on the product, refer to the further documentation on the Internet at
www.pepperl-fuchs.com.
Pepperl+Fuchs Group
Lilienthalstraße 200, 68307 Mannheim, Germany
Internet: www.pepperl-fuchs.com

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Safety
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1.1.4 Symbols Used
This document contains symbols for the identification of warning messages and of informative
messages.
Warning Messages
You will find warning messages, whenever dangers may arise from your actions. It is mandatory
that you observe these warning messages for your personal safety and in order to avoid prop-
erty damage.
Depending on the risk level, the warning messages are displayed in descending order as fol-
lows:
Informative Symbols
Action
This symbol indicates a paragraph with instructions. You are prompted to perform an action or
a sequence of actions.
Danger!
This symbol indicates an imminent danger.
Non-observance will result in personal injury or death.
Warning!
This symbol indicates a possible fault or danger.
Non-observance may cause personal injury or serious property damage.
Caution!
This symbol indicates a possible fault.
Non-observance could interrupt the device and any connected systems and plants, or result in
their complete failure.
Note
This symbol brings important information to your attention.

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Box Thin Client for Industrial Applications
Product Description
2 Product Description
2.1 Application
The BTC14 is a rugged, industrial-strength box thin client optimized for 24/7 operation. The
BTC14 has been specially designed for immunity to shock, vibration, and temperatures within
an extended range of -20 °C to +60 °C and is characterized by a fanless construction and
industrial-strength components. This compact, stand-alone computer features an AMD Ryzen
Embedded V1202B processor and a modern integrated graphics card. Four DisplayPort™
interfaces support up to four monitors at Ultra HD resolution (4K at 60 Hz), making the BTC14
ideal for monitoring and control applications in factory and process automation.
Figure 2.1 Four monitors with Full HD resolution at 60 Hz GB RAM
The standard version of the BTC14 is BTC14N-GP-TS20-DP-N0 which is equipped with 4-GB
RAM. Up to four Full HD capable monitors can be connected to the native Display Ports TM.
Warning!
User access
Do not open the device. The BTC14 is a closed unit with no user-accessible parts.
Note
Radio interference
This device has been tested and found to comply with the limits for a Class A digital device
pursuant to part 15 of the FCC regulations. These limits are designed to provide reasonable
protection against harmful interference when the device is used in a commercial environment.
This device generates, uses, and can radiate radio frequency energy. If not installed and used
in accordance with the instruction manual, it may cause interference with wireless connections.
Operation of this device in a residential area is likely to result in interference that the operator
will have to correct at the operator's own expense.
Quad Monitor Setup with Full HD
Full HD @ 60 Hz Full HD @ 60 Hz
Full HD @ 60 Hz Full HD @ 60 Hz

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Product Description
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Figure 2.2 Four monitors with Ultra HD resolution (4k at 60 Hz) at 8 GB RAM
The BTC14 can optionally be equipped with 8 GB RAM. This optional version is designed for
the usage of up to four 4 K monitors at 60Hz.
Figure 2.3 Example of a scenario with different Monitors 4 K (Ultra HD at 60 Hz) and Full HD monitors
(8 GB RAM)
If a 4 K monitor needs to be connected to the BTC14, the 8 GB RAM option needs to be cho-
sen. Full DH and 4 K monitors can than be combined as necessary.
Quad Monitor Setup with 4K
Quad Monitor Setup with Full HD, 4K
4K @ 60 Hz 4K @ 60 Hz
4K @ 60 Hz 4K @ 60 Hz
4K @ 60 Hz
Full HD @ 60 Hz
Full HD @ 60 Hz Full HD @ 60 Hz
4
K
@
6
0
H
z
Mainscreen

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Box Thin Client for Industrial Applications
Product Description
2.2 RM Shell 5
The VisuNet RM Shell 5 firmware allows the user to easily access applications running on a
host system via Ethernet (e.g., workplace PC or server). RM Shell 5 is based on Windows® 10
IoT Enterprise LTSB, an embedded version of Windows® with long-term support that is com-
patible with the latest versions of popular remote protocols such as RDP 10, Citrix Receiver,
and VNC. Using these protocols, the BTC12 and other VisuNet remote monitors can be easily
integrated into all major process control systems, whether they are virtual or they depend on
conventional, workstation-based setups.
For more information about using RM Shell 5, see the VisuNet RM Shell manual.
2.3 Technical Data
Hardware
Supply
Interface
Directive conformity
Software
Ambient conditions
Note
Please visit www.pepperl-fuchs.com regularly to check for the latest version of RM Shell.
Processor AMD Ryzen Embedded V1202B
RAM 4 GB DDR4
Mass storage 32 GB M.2 MSATA MLC
Power supply Input voltage: 12 ... 28 V DC
Input current: max. 4.46 A ... 1.48 A
Input via 2.5 mm power socket (with double insulation
from the power supply)
Interface type front: 2 x USB 2.0, power button, audio line out, 2
antenna connections (no preinstalled wireless inter-
faces)
Back side: 2 x 1000Base-T Ethernet, 4 x DisplayPort™
1.2 (supports Ultra HD with 4K at 60 Hz), 1 x DC (DC
jack 5.5 x 2.5 mm with lock mechanism), 2 x USB 3.0
(Super Speed) , 1 x RS-232/RS-485 with DB-9 connec-
tor
Electromagnetic compatibility
Directive 2014/30/EU EN 61326-1:2013
EN 55032:2015, AC:2016
EN 55035:2017
RoHS
Directive 2011/65/EU (RoHS) EN 50581:2012-09
Operating system RM Shell 5 , based on Microsoft Windows 10 IoT Enter-
prise LTSB
Operating temperature -20 ... 60 °C (-4 ... 140 °F)
Storage temperature -20 ... 60 °C (-4 ... 140 °F)

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Product Description
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Mechanical specifications
International approvals
Relative humidity  90 % at 40 °C (non-condensing acc. to EN 60068-2-
78)
Shock resistance 40 g (11 ms) when operating
Vibration resistance 3 grms
5 ... 500 Hz
Housing material aluminum body and sheet metal , painted/powder-
coated
Degree of protection IP4x
Mass 1.6 kg
Dimensions 260 mm x 200 mm x 56 mm
Mounting Desktop or wall mounting , VESA mount and DIN-rail
mounting via optional adapter
Note passive cooling , no moving parts
Power supply not included.
UL approval UL Listed for Canada and USA, E223772 (NRAQ,
NRAQ7) in preparation
Approved for CE, 2014/30/EU (EMC), 2011/65/EU (RoHS)

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Product Description
2.4 Dimensions and Nameplates
Dimensions
Figure 2.4
Labels
The following labels are attached to the BCT12.
The data can be found on the product marking and on the COA label. The product marking is
located on the side of the device. The COA label is only available with pre-installed Windows
operating systems and is affixed to the back of the device.
Nameplate
Hot surface
Certificate of
Authenticity
(COA)
150
200
246
259
232
56
BTC14N-GP-TS20-DP-N0
Part No.: 70110484-100001
Manuf.:Serial No.:
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Device complies with CAN ICES-3(A)/NMB-3(A)
12-28V DC (4,8A)
Rev.: 1.0Made in Taiwan

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Installation
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3 Installation
3.1 Mounting
Preparation for Installation
Check the package contents and all accessories ordered for completeness and signs of dam-
age. If the contents are incomplete, damaged, or do not match your order, contact your delivery
service immediately.
Mounting
The device is intended for indoor use. If placed in a suitable housing, the device can also be
used outdoors.
The device is cooled passively. Natural airflow is required to ensure proper cooling. If the
device is installed in a housing, power dissipation from the device must be taken into account
(see chapter 3.2).
Vertical installation provides optimal cooling since air passes through the cooling fins.
Observe the following recommended distances to other electrical components or to a housing
wall:
•Below the device (if mounted vertically): ± 100 mm
•All other sides: ± 50 mm
Figure 3.1 Horizontal mounting/desktop mounting
Warning!
Installation
The device must be installed by competent personnel in accordance with the instructions. All
applicable laws and regulations must be carefully observed.
Note
If the device is used in a manner not prescribed by the manufacturer, the built-in protective
function of the device may be impaired.
≥ 50 mm
≥ 50 mm
≥ 50 mm

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Box Thin Client for Industrial Applications
Installation
Figure 3.2 Vertical mounting
≥ 50 mm ≥ 50 mm
≥ 50 mm
≥ 100 mm
≥ 50 mm
Caution!
Ambient conditions
Do not operate the device outside the specified ambient temperature.
Warning!
Hot surface
The surface of the device may become hot during operation.

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Installation
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DIN Rail Mounting
Tools and installation materials required:
Screwdriver
4 anchors, 4 screws (included in scope of delivery)
1. Attach the DIN rail adapter to the back of the BTC14. Use the thread on the bottom of the
BTC14 to secure the adapter. Tighten the supplied screws to a tightening torque of 0.4 Nm.
Figure 3.3
2. There is a movable clamp on the top of the DIN rail adapter. Install the BTC14 at a slight angle
with the movable clamp over the DIN mounting rail. Apply light pressure to pull the BTC14
downward and clamp the adapter into the rail.

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Installation
Figure 3.4
1.
2.

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Installation
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Figure 3.5
Wall Mounting
Use suitable mounting screws with a diameter of 4 mm (not included in the scope of delivery)
and the following installation diagram to secure the device to the wall. Use wall anchors if nec-
essary.
Caution!
Insufficient load capacity
If the mounting surface for wall and vertical mounting does not have sufficient
load capacity, the device may fall and be damaged.
It is the responsibility of the installer to select a suitable location with sufficient
strength for the equipment.

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Box Thin Client for Industrial Applications
Installation
Figure 3.6
Figure 3.7 Installation diagram
VESA Mounting
1. Attach the VESA fixture to the VESA arm or the back panel of the monitor (using the screws
provided by the monitor manufacturer).
1. 2.
4.5
Ø 8
12
24.9 150
99.9
199.8
6.65 245.8
Note
The VESA fixture is not included on BTC14 delivery. You can order a VESA
fixture as accessories (see chapter 6)

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Figure 3.8
Figure 3.9
2. Secure the BTC14 to the VESA fixture using the supplied screws.
3. Screw M4, tightening torque: 0.7 ± 0.1 Nm

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Installation
Figure 3.10
Figure 3.11

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3.2 Electrical Connection
Power consumption at 28 V supply voltage:
•Maximum load: 54.3 W (CPU full load, 14 W total output power to USB ports)
•Normal operation: 34.7 W (CPU full load, "no additional electrical consumers")
•Standby: 1.7 W
Power dissipation:
•Maximum heat dissipation: 40.3 W (CPU full load, 14 W total output power to USB ports)
•Normal operation: power dissipation = power consumption
Figure 3.12
Commissioning
1. Remove the dummy plugs from the ports where connections are to be made. To prevent dust
ingress, leave the dummy plugs in ports that are not in use.
2. Connect the BTC14 to the network via the Ethernet port.
3. Connect the BTC14 to the mouse and keyboard via the USB 2.0 port.
4. Connect the BTC14 via one or serveral DisplayPorts™ to the corresponding display. The
DisplayPort™ interface provides mechanical strain relief to protect against vibration. Locking
mechanisms are available as accessories for additional strain relief.
5. Optional strain-relief locking mechanisms can also be attached to the USB ports.
6. Connect the BTC14 to the AC/DC power supply (e.g., FSP065-RBBN3).
Note
Strain-relief locking mechanisms are available as accessories. The screws required to secure
the locking mechanisms are supplied in the scope of delivery for the BTC14.

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Installation
3.3 I/O Connection
Figure 3.13 BTC14 ports, front
Figure 3.14 BTC14 ports, back
Port Overview
No. Interface type Description
Front
Antenna opening x 2
(dummy plug)
Dummy plug antenna connections, one on the left and
one on the right
USB1USB 2.0 x 2
Audio Line output x 1
Symbol On/off switch
Back
Ground connection Not required for standard installations
23 4
1
POWER INPUT
DC 12-28V
21
1234
5 7 9 116 8 10 12 13 14
1
2
3
4
5