Perenio PEACG01 User manual

Installation and Operation Manual
for Perenio® PEACG01
Control Gateway
June, 2019


Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
Page 3of 32
Introduction
The Control Gateway is specially designed to monitor and manage the operation of all
connected sensors and other ZigBee devices without passing commands to third party
servers. It is used as part of the Perenio Smart Building Management System and
acts as a ZigBee Coordinator and ensures a reliable wireless data transmission.
The present Manual contains a detailed description of the device, as well as instructions
for its installation and operation.
Copyrights
Copyright of ©Perenio IoT spol s r.o. All rights reserved.
The Perenio® trademark is owned by Perenio IoT spol s r.o. (hereinafter referred to
as the Perenio IoT). All other similar trademarks and names, as well as logos and other
symbols are the property of their respective owners*.
All materials under Perenio® tradename contained therein are protected in
accordance with international and local laws including Acts on copyrights and related
rights.
Any reproduction, copying, publication, as well as further distribution or public display
of materials contained in the present document (whether in full or in part) shall not be
allowed until an appropriate permission of the copyright owner is obtained. Any
unauthorized usage of materials contained therein may lead to civil liability and
criminal prosecution in accordance with applicable laws.
Any eventual mentioning of other company names and equipment in the present
document is made solely for the purpose of clarifying and describing the device
operation and shall not infringe on the third party’s intellectual property rights.
*ZIGBEE is the registered trademark of ZigBee Alliance; iOS is the registered trademark of CISCO TECHNOLOGY, INC.;
Android is the registered trademark of Google Inc.; Google Play is the trademark of Google Inc.; App Store is the
registered trademark of Apple Inc.; Linux is the registered trademark of Linus Torvalds.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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Responsibility and Technical Support
The present document is prepared in accordance with all necessary requirements and
contains detailed information on the device installation, configuration and control valid
as of the date of its issue.
Perenio IoT reserves the right to modify the device and make corrections or changes
to this document without prior notice of the User, and shall not be responsible for any
potential negative consequences which may arise from the use of an outdated version
of the document, as well as for any possible technical and/or typographical errors,
either omitted or accidental, or any related damage that may result from the document
transfer or the use of devices.
Perenio IoT shall make no guarantee with respect to any data contained herein
including but not limited to the device merchantability and fitness for a particular
purpose.
For any technical issues, please contact your local Perenio IoT representative or the
Tech Support Department at perenio.com.
The most common problems may be found in Section 7 of the present document and
at perenio.com where you can also download the latest version of this Installation
and Operation Manual.
Manufacturer:
Perenio IoT spol s r.o.
Na Dlouhem 79, Ricany –Jazlovice 251 01, Czech Republic
perenio.com

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
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Conformance to Standards
The device is CE certified and complies with requirements of the
following Directives of the European Union:
The Radio Equipment Directive 2014/53/EU (RED);
The Low Voltage Directive 2014/35/EU;
The Electromagnetic Compatibility Directive 2004/30/EC.
The device has passed all procedures of assessments established
in Technical Regulations of the Customs Union and conforms with
standards of the Customs Union
The device complies with the requirements of Restriction of the Use
of Certain Hazardous Substances in Electronic and Electrical
Equipment (2011/65/EU Directive)
The device complies with the requirements to the level of
electromagnetic interference by the Federal Communications
Commission
The national conformity mark of the Ukraine indicating that the
device meets requirements of all applicable technical regulations
The device and supplied batteries must not be disposed of as a
household waste in accordance with the Waste Electrical and
Electronic Equipment Directive (2002/96/EC)
For the purpose of protection of the environment and human
health, both the device and batteries must be disposed of in
accordance with approved instructions on safe disposal. For more
information on proper disposal, please contact your device supplier
or local authorities responsible for waste management
Details on available Certificates are specified in Section 6 of the present document.
For copies of Certificates and Reports, please visit a corresponding Section at
perenio.com.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
Doc Version: 2.0.0 ©Perenio IoT spol s r.o. All Rights Reserved
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Table of Contents
Introduction .................................................................................................. 3
Copyrights..................................................................................................... 3
Responsibility and Technical Support.................................................................4
Conformance to Standards...............................................................................5
Table of Contents ........................................................................................... 6
1 General Description and Specifications............................................................8
1.1 Device Purpose ...................................................................................... 8
1.2 Technical Specification .......................................................................... 10
1.3 Scope of Delivery ................................................................................. 11
1.4 Packaging and Labelling ........................................................................ 12
1.5 Safe Operation Rules ............................................................................ 12
1.6 Why ZigBee......................................................................................... 13
2 Installation and Setup ................................................................................ 14
2.1 Initial Installation and Configuration........................................................ 15
2.2 Reset to Factory Settings....................................................................... 21
2.3 Ethernet Connection ............................................................................. 21
2.4 Wi-Fi Router Frequency Settings............................................................. 22
2.5 Changing the Room or Location for the Control Gateway............................ 22
2.6 History and Push-Notifications................................................................ 23
3 Maintenance and Repair.............................................................................. 24
4 Warranty Obligations.................................................................................. 25
5 Storage, Transportation and Disposal of Devices ............................................ 28
6 Other Information...................................................................................... 29
7 Troubleshooting......................................................................................... 31
8 Glossary................................................................................................... 32

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
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Figures and Tables
Figure 1 - The Control Gateway Exterior............................................................ 8
Figure 2 - Buttons, Ports and Indicators ............................................................ 8
Figure 3 - Scope of Supply .............................................................................12
Figure 4 –Self-Recovery of the ZigBee Network ................................................13
Figure 5 - Example of the PEACG01 Control Gateway Installation.........................14
Figure 6 –Add new device procedure (The CG activation process) .......................20
Table 1 –Control Gateway LED Indicator Statuses.............................................. 9
Table 2 –Basic Technical Specifications of the Control Gateway...........................10
Table 3 –Typical Errors and Troubleshooting Methods........................................31
Connection to the Perenio Smart Mobile App
A. INSTALLATION OF THE PERENIO SMART MOBILE APP.....................................15
B. DEVICE ACTIVATION BY QR CODE SCANNING...............................................17
C. SENDING WI-FI NETWORK DATA TO THE DEVICE ..........................................18
D. LOCATION AND ROOM SETTING..................................................................19

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
Doc Version: 2.0.0 ©Perenio IoT spol s r.o. All Rights Reserved
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1 General Description and Specifications
1.1 Device Purpose
The Perenio® PEACG01 Control Gateway (hereinafter referred to as the CG) is
designed to join operation of ZigBee devices within the Perenio Smart Building
Management System, as well as to collect data and alert Users in the event of alarm.
The Control Gateway searches for and manages devices via the Mobile App.
Key features of the PEACG01 Control Gateway are as follows:
Support for Wi-Fi, Ethernet and ZigBee;
iOS (10.1 and higher) and Android (4.4 and higher) smartphone compatibility;
Possibility to connect up to 100 devices located within the radius of 40 m;
Support for cloud services, collection and analysis of data;
Remote control via a free Mobile App.
Figure 1 - The Control Gateway Exterior
2-a –Top View 2-b –Right/Left Side View
Figure 2 - Buttons, Ports and Indicators
WPS
Button
Reset
Button
LAN
Indicator
WAN
Indicator
Power
Port
Power
Button
Power
Indicator
RJ-45
Port

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
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Buttons, Ports and Indicators
WAN Indicator
It lights up in the case of connection to the Remote Server
LAN Indicator
It lights up in the case of connection via the Ethernet Cable
Power Indicator
It lights up in the case of connection to the mains
Power Button
The button used to power on/off the Control Gateway
WPS Button
The button used for quick wireless network setup
Reset Button
The button used to reset the device to factory settings.
After resetting, the User shall connect the Control Gateway
to the router and then start the sensor search process
Power Port
The port for connecting the Control Gateway to the mains
RJ-45 Port
The cable port used for connection of the Control Gateway
to the Ethernet-router
Table 1 –Control Gateway LED Indicator Statuses
Indicator
Status
Description
WAN Indicator
Light is on
The CG is connected to the Remote Server
Light is off
The CG is disconnected from the Remote Server
LAN Indicator
Light is on
The CG is Ethernet-connected to the network
Light is off
The CG is not Ethernet-connected to the network
Power
Indicator
Light is on
The power is on
Light is off
The power is off
ATTENTION! All Products and the Mobile Application of the Company (including
any future software and hardware whether in-house or third-party developed) are
not intended for emergency responses and cannot be used as fire-extinguishing
equipment and/or for emergency intervention, including but not limited to fires,
flooding, gas leaks or explosions, burglary and theft, as well as natural disasters
and other force majeure circumstances leading to damage and/or losses incurred
by the Client or caused to their estates, personal property and/or other products,
devices, personal data and privacy.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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1.2 Technical Specification
Table 2 –Basic Technical Specifications of the Control Gateway
Parameter
Value
Item Number
PEACG01
Operating System
Linux
Communication
Technology
Wi-Fi (IEEE 802.11b/g/n), ZigBee 3.0 (IEEE 802.15.4),
Ethernet (10/100Mbps RJ-45)
Bit Rate
802.11b (11 Mbps max), 802.11g (54 Mbps max),
802.11n (300 Mbps max), 802.15.4 (250 Kbps)
WEP/WPA2 Encryption
Support of 128-bit encryption
Supported Protocol
TCP/IP
IoT Protocols
MQTT and CoAP
Compatibility
iOS (10.1 and higher) and Android (4.4 and higher)
SoC
QCA4531 (Wi-Fi), EFR32/Cortex-M4 (ZigBee)
Flash Memory
NAND Flash: 128MB
NOR Flash: 512KB
ZigBee Coverage
up to 40 m (open area)
ZigBee Antenna
Type: Built-in
Max RF Output Power: 10dBm
Receiver Sensitivity: -93dBm
Antenna Gain: 1dBi
Wi-Fi Antenna
Type: Built-in
Max RF Output Power: 16dBm
Receiver Sensitivity: -83dBm
Antenna Gain: 2.5dBi
Operating Frequency Band
2400MHz –2483.5MHz
Server
Remote Server
Power
Output: DC 5V/0.7A
Power Consumption: 5W (max)
Operating Temperature
0°C to +40°C

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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Parameter
Value
Operating Humidity
5% to 85% RH
Storage Temperature
-20°C to +70°C
Storage Humidity
5% to 85% RH
Casing Protection Class
IP21
Connected Devices
up to 100 devices
RTC Module
Built-in
Installation
On a horizontal surface (For indoor installation only)
Casing Material
PC (Polycarbonate)
Color
White
Dimensions (L x W x H)
110 x 110 x 31 mm
Weight
123.7 g (259 g with accessories)
Warranty Period
24 months
Service Life
24 months
Certification
CE, EAC, RoHS, UA.TR
Data Protection
GDPR Compliance
1.3 Scope of Delivery
The following items and accessories are supplied within the Perenio® PEACG01
Control Gateway package:
1. PEACG01 Control Gateway (1 pc.)
2. Ethernet Cable (Length: 1.0 m) (1 pc.)
3. Power Adapter (Output: 5V) (1 pc.)
4. Quick Start Guide (1 pc.)
5. Warranty Card (1 pc.)
6. Stickers (2 pcs.)

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
Doc Version: 2.0.0 ©Perenio IoT spol s r.o. All Rights Reserved
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1
2
3
Figure 3 - Scope of Supply*
* Images of accessories are provided for informational purposes only
1.4 Packaging and Labelling
The Perenio® PEACG01 Control Gateway is supplied in an individual carton
package of 159x159x72 mm (LxWxH) containing the full name and marking of the
device, the list of accessories provided and basic technical specifications thereof, as
well as the date of manufacture and information about the Manufacturer of devices.
Weights of the package are as follows:
Net weight: 259 g;
Gross weight: 454 g.
1.5 Safe Operation Rules
For the proper and safe operation of Perenio® Control Gateway, follow the
instructions and safety procedures described in the present Manual. The Manufacturer
shall not be liable for any damage caused as a result of improper operation of devices.
Safe Operation Conditions
1. The device shall be installed indoors only.
2. Users shall observe storage/transportation conditions, as well as the operating
temperature mode of the device as declared by the Manufacturer.
3. Users must not disassemble or attempt to repair the device on their own.
4. Users must not drop, throw or bend the device.
5. In order to avoid personal injury, it shall not be allowed to use the cracked or in
any other way damaged device.
6. Use dry cloth or cloth soaked in a small amount of water for cleaning (don’t use
harsh chemicals/cleaning agents). The device must be powered off before cleaning.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
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7. Children shall not be allowed to use the device unsupervised and/or play with it.
1.6 Why ZigBee
The use of ZigBee 3.0 allows Users to organize a convenient, safe and energy-efficient
environment. The key feature of the ZigBee Protocol is that devices (those which are
signal repeaters) do not need to directly contact the Control Gateway in order to
transmit a signal, since they can transmit it to another device within the network (See
Figure 4). So, in the case of failure of any node, the network will automatically be
restored by establishing new routes for data transfer. This increases the reliability and
flexibility of the system making it possible to install sensors at larger distance from
the Control Gateway even in the presence of obstacles (for example, reinforced
concrete walls).
It should also be noted that the ZigBee Protocol has several levels of security and uses
the AES-128 encryption algorithm (used by banking and government agencies), which
indicates a high degree of protection of the transmitted signal.
4-a –Original Mesh Topology
4-b –Making New Routes
Figure 4 –Self-Recovery of the ZigBee Network
Thus, the advantages of using ZigBee 3.0 include the following:
Data transmission over long distances and protection of transmitted data;
Ultra-low power consumption and self-recovery of the network;
Possibility of expanding the network to 65,000 devices and data exchange rate
of up to 250 kbps.
NOTE. Sensors and other battery-powered Perenio® devices do not have a
signal repeating function.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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2 Installation and Setup
Before installation, the User shall select one of possible CG locations on a horizontal
surface (floor, table, stand, etc.) and make sure that the selected location meets the
following requirements:
Availability of a mains socket near the installation site of the Control Gateway;
Flat and stable surface in the installation site of the Control Gateway.
NOTE. It is not recommended to install the device in areas with a high level of
noise and a high-frequency interference. Reinforced concrete floors may reduce
the distance of wireless signal transmission.
It is recommended to install the Control Gateway so that it is at the minimum
possible distance from sensors.
Below see possible locations for the Control Gateway.
Figure 5 - Example of the PEACG01 Control Gateway Installation*
* Images of accessories are provided for informational purposes only
The entire setting-up process can be divided into several key steps as follows:
Installation of the Control Gateway in the selected location;
Logging in the Perenio Smart User Account;
Activation of the Control Gateway via the Mobile App.
NOTE. The Perenio Smart: Building Management System Mobile App Manual
document is available for downloading at the web-site.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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2.1 Initial Installation and Configuration
To ensure proper installation and operation of the Control Gateway, the User shall
perform the following steps:
1. Unpack the Control Gateway, install it on a stable flat surface and connect to the
mains (220V) using the power adapter supplied.
2. Install the Perenio Smart Building Management System mobile application
on your smartphone and login in the User Account (See par. Abelow).
3. Scan the QR Code, or enter CG data manually (See par. Bbelow).
4. Enter your Wi-Fi Network data (See par. C, as well as par. 2.4 for the suitable
Network frequency selection).
5. Enter the desired Control Gateway name, Location and Room (See par. Dbelow).
ATTENTION! The Device must not be switched off or disconnected from the
mains for at least 5 MINUTES after the RESET Button is pressed, as well as for
at least 10 MINUTES after the firmware update process is started.
A. INSTALLATION OF THE PERENIO SMART MOBILE APP
The Control Gateway shall be managed through a free
mobile application available for downloading in Google Play
or Apple Store.
In order to login to the User Account, follow the steps
below:
a. Connect your smartphone to the Wi-Fi Network and
download the Perenio Smart Building
Management System app from the Google Play or
the Apple Store;
b. Register a new User Account (See par. A.1. below) or
sign in to an existing User Account (See par. A.2.
below).

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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А.1. NEW USER ACCOUNT REGISTRATION
a. Fill in your e-mail address, user name and password
(8 or more symbols including at least one capital letter
and one number), then select the country of residence;
b. Agree to General Terms and Conditions, Privacy Policy
and provisions for personal data protection (accessible
by the link);
c. Click on the SIGN UP button.
The User will receive an email to verify the User
Account (follow the link);
d. Login to the User Account.
A.2. LOGIN TO THE EXISTING USER ACCOUNT
a. Enter your e-mail address and password in the login
screen.
b. Click on the LOG IN button.
NOTE. If the password was lost, the User can restore it by
clicking on a corresponding link on the screen.
To restore a forgotten password, use the e-mail address
linked to your User Account, to which instructions on
changing the password will be sent.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 2.0.0
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B. DEVICE ACTIVATION BY QR CODE SCANNING
a. Switch to the QR Scan screen as follows:
For new Users: The QR Scan screen will be
displayed immediately after the first login to the
Perenio Smart App User Account;
For existing Users: After login to the Perenio
Smart App User Account, click on the “+” icon in the
upper right corner of the Devices tab and select “Wi-
Fi Devices” from the list (See Figure 6).
b. Click on the SCAN QR CODE button;
c. Confirm the permission to access your Control Gateway
in the pop-up window (It may not be available for certain
smartphone models);
d. Find the QR Code sticker on the back of the Quick
Start Guide supplied with the CG or on the bottom of
the CG and place the smartphone 15-20 cm away
from it, so that the QR Code is completely visible on
the smartphone screen (See the picture on the left).
NOTE. In the event that the QR Code can’t be scanned,
you may activate the device manually (see par. B.1.
below).

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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B.1. MANUAL ACTIVATION OF THE DEVICE
If the QR Code was damaged or lost, you can enter the
device data manually as follows:
a. Click on the ENTER MANUALLY button at the bottom of
the QR Code scan screen (See the figure in par. B);
b. Enter the Device ID and the Password specified in the
Quick Start Guide or on the bottom of the device
(ID and Password lines next to the QR Code);
c. Click on the CONNECT button.
C. SENDING WI-FI NETWORK DATA TO THE DEVICE
Do as follows after the screen to connect the device to the
Wi-Fi Network will be displayed:
a. Enter the password from the Wi-Fi Network or select
another Network;
NOTE. The device may be connected to Wi-Fi Network of
2.4 GHz only.
b. Click on the CONNECT button.
NOTE. Before connecting, make sure that the CG is
powered on and that the smartphone is located at a
distance of not more than 2 meters from it.
If the Wi-Fi Network password is incorrectly entered more
than twice in a row, the Control Gateway may not return
to the Access Point mode, which means that the reset to
factory settings will be required (See par. 2.2 below).

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
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С.1. CONNECTION ERRORS
The connection failure of the device may occur due to one
of the following reasons:
a. The device is switched off or at a too long distance from
the smartphone;
b. The device was already activated in the current or some
other User Account;
c. The device ID and/or password or Wi-Wo Network data
was entered incorrectly;
d. Internet Provider failures.
NOTE. To eliminate connection failures, follow instructions
specified on corresponding screens of the smartphone.
D. LOCATION AND ROOM SETTING
After successful connection of the device, the User may
specify the following:
a. Device name;
b. Device Location;
c. Room.
You can also select an image for the device by clicking on
the “Tap to change image” link.
After completion, click on the DONE button.
The Control Gateway will be displayed in the “Devices”tab.
The entire process of the Control Gateway activation in the Mobile App is shown below.

Installation and Operation Manual for the Perenio®
PEACG01 Control Gateway
Doc Version: 2.0.0 ©Perenio IoT spol s r.o. All Rights Reserved
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2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Figure 6 –Add new device procedure (The CG activation process)
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