ZyXEL Communications VMG1312-BX0D User manual

Quick Start Guide
www.zyxel.com
VMG1312-Bx0D
Wireless N VDSL2 Gateway with USB
Version 5.11
Edition 1, 05/2015
Copyright © 2015 ZyXEL Communications Corporation
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
Login admin, user
Password 1234, user

VMG1312-Bx0D User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the VMG and get up and running right away.

Contents Overview
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Contents Overview
User’s Guide .......................................................................................................................................15
Introducing the VMG ...............................................................................................................................17
The Web Configurator .............................................................................................................................23
Quick Start ...............................................................................................................................................31
Tutorials ..................................................................................................................................................33
Technical Reference ..........................................................................................................................55
Network Map and Status Screens ...........................................................................................................57
Broadband ...............................................................................................................................................61
Wireless ..................................................................................................................................................87
Home Networking .................................................................................................................................. 117
Routing ..................................................................................................................................................133
Quality of Service (QoS) .......................................................................................................................139
Network Address Translation (NAT) ......................................................................................................155
Dynamic DNS Setup .............................................................................................................................171
Vlan Group ............................................................................................................................................175
Interface Group .....................................................................................................................................177
USB Service ..........................................................................................................................................183
Firewall ..................................................................................................................................................189
MAC Filter .............................................................................................................................................197
Parental Control ....................................................................................................................................199
Scheduler Rule ......................................................................................................................................203
Certificates ............................................................................................................................................205
Log ....................................................................................................................................................... 211
Traffic Status ........................................................................................................................................215
ARP Table .............................................................................................................................................219
Routing Table ........................................................................................................................................221
Multicast Status ....................................................................................................................................223
xDSL Statistics ......................................................................................................................................225
3G Statistics .........................................................................................................................................228
System ..................................................................................................................................................231
User Account .........................................................................................................................................232
Remote Management ............................................................................................................................235
TR-069 Client ........................................................................................................................................239
SNMP ....................................................................................................................................................241
Time Settings ........................................................................................................................................243
E-mail Notification .................................................................................................................................245
Log Setting ...........................................................................................................................................247

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Firmware Upgrade ................................................................................................................................251
Backup Restore .....................................................................................................................................255
Diagnostic .............................................................................................................................................258
Troubleshooting ....................................................................................................................................263
Appendices ......................................................................................................................................269

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Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................15
Chapter 1
Introducing the VMG ..........................................................................................................................17
1.1 Overview ...........................................................................................................................................17
1.2 Ways to Manage the VMG ................................................................................................................17
1.3 Good Habits for Managing the VMG .................................................................................................17
1.4 Applications for the VMG .................................................................................................................18
1.4.1 Internet Access ........................................................................................................................18
1.4.2 VMG’s USB Support ................................................................................................................18
1.5 LEDs (Lights) ....................................................................................................................................19
1.6 The RESET Button ............................................................................................................................20
1.7 Wireless Access ................................................................................................................................21
1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................21
Chapter 2
The Web Configurator........................................................................................................................23
2.1 Overview ...........................................................................................................................................23
2.1.1 Accessing the Web Configurator .............................................................................................23
2.2 Web Configurator Layout ..................................................................................................................25
2.2.1 Title Bar ...................................................................................................................................25
2.2.2 Main Window ...........................................................................................................................26
2.2.3 Navigation Panel .....................................................................................................................26
Chapter 3
Quick Start...........................................................................................................................................31
3.1 Overview ...........................................................................................................................................31
3.2 Quick Start Setup ..............................................................................................................................31
Chapter 4
Tutorials...............................................................................................................................................33
4.1 Overview ...........................................................................................................................................33
4.2 Setting Up an ADSL PPPoE Connection ..........................................................................................33
4.3 Setting Up a Secure Wireless Network .............................................................................................36

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4.3.1 Configuring the Wireless Network Settings .............................................................................36
4.3.2 Using WPS ..............................................................................................................................37
4.3.3 Without WPS ...........................................................................................................................41
4.4 Setting Up Multiple Wireless Groups ................................................................................................42
4.5 Configuring Static Route for Routing to Another Network .................................................................45
4.6 Configuring QoS Queue and Class Setup ........................................................................................47
4.7 Access the VMG Using DDNS ..........................................................................................................51
4.7.1 Registering a DDNS Account on www.dyndns.org ..................................................................51
4.7.2 Configuring DDNS on Your VMG .............................................................................................52
4.7.3 Testing the DDNS Setting ........................................................................................................52
4.8 Configuring the MAC Address Filter ..................................................................................................52
4.9 Access Your Shared Files From a Computer ....................................................................................53
Part II: Technical Reference............................................................................55
Chapter 5
Network Map and Status Screens .....................................................................................................57
5.1 Overview ...........................................................................................................................................57
5.2 The Network Map Screen .................................................................................................................57
5.3 The Status Screen .............................................................................................................................58
Chapter 6
Broadband...........................................................................................................................................61
6.1 Overview ...........................................................................................................................................61
6.1.1 What You Can Do in this Chapter ............................................................................................61
6.1.2 What You Need to Know ..........................................................................................................62
6.1.3 Before You Begin .....................................................................................................................64
6.2 The Broadband Screen .....................................................................................................................65
6.2.1 Add/Edit Internet Connection ...................................................................................................66
6.3 The 3G Backup Screen .....................................................................................................................73
6.4 The Advanced Screen .......................................................................................................................77
6.5 The 802.1x Screen ............................................................................................................................79
6.5.1 Modify 802.1X Settings ............................................................................................................80
6.6 Technical Reference ..........................................................................................................................81
Chapter 7
Wireless...............................................................................................................................................87
7.1 Overview ...........................................................................................................................................87
7.1.1 What You Can Do in this Chapter ............................................................................................87
7.1.2 What You Need to Know ..........................................................................................................87
7.2 The General Screen .........................................................................................................................88

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7.2.1 No Security ..............................................................................................................................90
7.2.2 Basic (WEP Encryption) ..........................................................................................................90
7.2.3 More Secure (WPA2-PSK) ......................................................................................................91
7.3 The Guest / More AP Screen ............................................................................................................92
7.3.1 Edit Guest / More AP ..............................................................................................................93
7.4 The WPS Screen ..............................................................................................................................95
7.5 The WMM Screen .............................................................................................................................97
7.6 The WDS Screen ..............................................................................................................................98
7.6.1 WDS Scan ...............................................................................................................................99
7.7 The Others Screen ..........................................................................................................................100
7.8 The Channel Status Screen ............................................................................................................102
7.9 Technical Reference ........................................................................................................................103
7.9.1 Wireless Network Overview ...................................................................................................103
7.9.2 Additional Wireless Terms .....................................................................................................104
7.9.3 Wireless Security Overview ...................................................................................................104
7.9.4 Signal Problems ....................................................................................................................107
7.9.5 BSS .......................................................................................................................................107
7.9.6 MBSSID .................................................................................................................................108
7.9.7 Preamble Type ......................................................................................................................108
7.9.8 Wireless Distribution System (WDS) .....................................................................................109
7.9.9 WiFi Protected Setup (WPS) .................................................................................................109
Chapter 8
Home Networking .............................................................................................................................117
8.1 Overview ......................................................................................................................................... 117
8.1.1 What You Can Do in this Chapter ..........................................................................................117
8.1.2 What You Need To Know ....................................................................................................... 118
8.1.3 Before You Begin ................................................................................................................... 119
8.2 The LAN Setup Screen ................................................................................................................... 119
8.3 The Static DHCP Screen .................................................................................................................123
8.4 The UPnP Screen ...........................................................................................................................124
8.4.1 Turning On UPnP in Windows 7 Example .............................................................................125
8.5 The Additional Subnet Screen ........................................................................................................126
8.6 The STB Vendor ID Screen .............................................................................................................127
8.7 The Wake on LAN Screen ..............................................................................................................128
8.8 The TFTP Server Name Screen .....................................................................................................128
8.9 Technical Reference ........................................................................................................................129
8.9.1 LANs, WANs and the VMG ....................................................................................................129
8.9.2 DHCP Setup ..........................................................................................................................129
8.9.3 DNS Server Addresses .........................................................................................................130
8.9.4 LAN TCP/IP ...........................................................................................................................130
Chapter 9
Routing ..............................................................................................................................................133

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9.1 Overview ........................................................................................................................................133
9.2 The Routing Screen ........................................................................................................................133
9.2.1 Add/Edit Static Route .............................................................................................................134
9.3 The DNS Route Screen ..................................................................................................................135
9.3.1 The DNS Route Add Screen .................................................................................................135
9.4 The Policy Route Screen ................................................................................................................136
9.4.1 Add/Edit Policy Route ............................................................................................................137
9.5 RIP ..............................................................................................................................................138
9.5.1 The RIP Screen .....................................................................................................................138
Chapter 10
Quality of Service (QoS)...................................................................................................................139
10.1 Overview ......................................................................................................................................139
10.1.1 What You Can Do in this Chapter ........................................................................................139
10.2 What You Need to Know ...............................................................................................................140
10.3 The Quality of Service General Screen ........................................................................................141
10.4 The Queue Setup Screen .............................................................................................................142
10.4.1 Adding a QoS Queue .........................................................................................................143
10.5 The Classification Setup Screen ...................................................................................................144
10.5.1 Add/Edit QoS Class ............................................................................................................145
10.6 The QoS Shaper Setup Screen ....................................................................................................149
10.6.1 Add/Edit a QoS Shaper ......................................................................................................150
10.7 Technical Reference ......................................................................................................................150
Chapter 11
Network Address Translation (NAT)................................................................................................155
11.1 Overview .......................................................................................................................................155
11.1.1 What You Can Do in this Chapter ........................................................................................155
11.1.2 What You Need To Know .....................................................................................................155
11.2 The Port Forwarding Screen ........................................................................................................156
11.2.1 Add/Edit Port Forwarding ....................................................................................................158
11.3 The Applications Screen ...............................................................................................................159
11.3.1 Add New Application ............................................................................................................159
11.4 The Port Triggering Screen ...........................................................................................................160
11.4.1 Add/Edit Port Triggering Rule .............................................................................................162
11.5 The DMZ Screen ...........................................................................................................................163
11.6 The ALG Screen ............................................................................................................................163
11.7 The Address Mapping Screen .......................................................................................................164
11.7.1 Add/Edit Address Mapping Rule ..........................................................................................165
11.8 The Sessions Screen ....................................................................................................................166
11.9 Technical Reference ......................................................................................................................166
11.9.1 NAT Definitions ....................................................................................................................167
11.9.2 What NAT Does ...................................................................................................................167

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11.9.3 How NAT Works ...................................................................................................................168
11.9.4 NAT Application ...................................................................................................................168
Chapter 12
Dynamic DNS Setup .........................................................................................................................171
12.1 Overview .......................................................................................................................................171
12.1.1 What You Can Do in this Chapter ........................................................................................171
12.1.2 What You Need To Know .....................................................................................................171
12.2 The DNS Entry Screen ..................................................................................................................172
12.2.1 Add/Edit DNS Entry .............................................................................................................172
12.3 The Dynamic DNS Screen ............................................................................................................173
Chapter 13
Vlan Group ........................................................................................................................................175
13.1 Overview .......................................................................................................................................175
13.1.1 What You Can Do in this Chapter ........................................................................................175
13.2 The Vlan Group Screen ................................................................................................................175
13.2.1 Add/Edit a VLAN Group .......................................................................................................176
Chapter 14
Interface Group.................................................................................................................................177
14.1 Overview .......................................................................................................................................177
14.1.1 What You Can Do in this Chapter ........................................................................................177
14.2 The Interface Group Screen ..........................................................................................................177
14.2.1 Interface Group Configuration .............................................................................................178
14.2.2 Interface Grouping Criteria .................................................................................................180
Chapter 15
USB Service ......................................................................................................................................183
15.1 Overview .......................................................................................................................................183
15.1.1 What You Can Do in this Chapter ........................................................................................183
15.1.2 ().What You Need To Know ................................................................................................183
15.1.3 Before You Begin .................................................................................................................184
15.2 The File Sharing Screen ...............................................................................................................184
15.2.1 The Add New User Screen ..................................................................................................185
15.3 The Media Server Screen .............................................................................................................186
Chapter 16
Firewall ..............................................................................................................................................189
16.1 Overview .......................................................................................................................................189
16.1.1 What You Can Do in this Chapter ........................................................................................189
16.1.2 What You Need to Know ......................................................................................................190
16.2 The Firewall Screen ......................................................................................................................190

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16.3 The Protocol Screen ....................................................................................................................191
16.3.1 Add/Edit a Service ..............................................................................................................192
16.4 The Access Control Screen ..........................................................................................................193
16.4.1 Add/Edit an ACL Rule ........................................................................................................193
16.5 The DoS Screen ............................................................................................................................195
Chapter 17
MAC Filter..........................................................................................................................................197
17.1 Overview ......................................................................................................................................197
17.2 The MAC Filter Screen ..................................................................................................................197
Chapter 18
Parental Control................................................................................................................................199
18.1 Overview .......................................................................................................................................199
18.2 The Parental Control Screen .........................................................................................................199
18.2.1 Add/Edit a Parental Control Profile ......................................................................................200
Chapter 19
Scheduler Rule..................................................................................................................................203
19.1 Overview .......................................................................................................................................203
19.2 The Scheduler Rule Screen ..........................................................................................................203
19.2.1 Add/Edit a Schedule ............................................................................................................203
Chapter 20
Certificates ........................................................................................................................................205
20.1 Overview .......................................................................................................................................205
20.1.1 What You Can Do in this Chapter ........................................................................................205
20.2 What You Need to Know ...............................................................................................................205
20.3 The Local Certificates Screen .......................................................................................................205
20.3.1 Create Certificate Request .................................................................................................206
20.4 The Trusted CA Screen ................................................................................................................208
20.4.1 Import Trusted CA Certificate ..............................................................................................208
Chapter 21
Log ....................................................................................................................................................211
21.1 Overview ....................................................................................................................................... 211
21.1.1 What You Can Do in this Chapter ........................................................................................ 211
21.1.2 What You Need To Know ..................................................................................................... 211
21.2 The System Log Screen ................................................................................................................212
21.3 The Security Log Screen ...............................................................................................................212
Chapter 22
Traffic Status ....................................................................................................................................215

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22.1 Overview .......................................................................................................................................215
22.1.1 What You Can Do in this Chapter ........................................................................................215
22.2 The WAN Status Screen ...............................................................................................................215
22.3 The LAN Status Screen .................................................................................................................216
22.4 The NAT Status Screen .................................................................................................................217
Chapter 23
ARP Table..........................................................................................................................................219
23.1 Overview .......................................................................................................................................219
23.1.1 How ARP Works ..................................................................................................................219
23.2 ARP Table Screen .........................................................................................................................219
Chapter 24
Routing Table....................................................................................................................................221
24.1 Overview .......................................................................................................................................221
24.2 The Routing Table Screen .............................................................................................................221
Chapter 25
Multicast Status ...............................................................................................................................223
25.1 Overview .......................................................................................................................................223
25.2 The IGMP Status Screen ..............................................................................................................223
25.3 The MLD Status Screen ................................................................................................................223
Chapter 26
xDSL Statistics..................................................................................................................................225
26.1 The xDSL Statistics Screen ...........................................................................................................225
Chapter 27
3G Statistics .....................................................................................................................................228
27.1 Overview .......................................................................................................................................228
27.2 The 3G Statistics Screen ...............................................................................................................228
Chapter 28
System...............................................................................................................................................231
28.1 Overview .......................................................................................................................................231
28.2 The System Screen .......................................................................................................................231
Chapter 29
User Account ....................................................................................................................................232
29.1 Overview ......................................................................................................................................232
29.2 The User Account Screen .............................................................................................................232
29.2.1 The User Account Add and Edit Screens ............................................................................232

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Chapter 30
Remote Management........................................................................................................................235
30.1 Overview .......................................................................................................................................235
30.2 The Remote MGMT Screen ..........................................................................................................235
30.3 The Trust Domain Screen .............................................................................................................236
30.4 The Add Trust Domain Screen ......................................................................................................236
Chapter 31
TR-069 Client.....................................................................................................................................239
31.1 Overview .......................................................................................................................................239
31.2 The TR-069 Client Screen ............................................................................................................239
Chapter 32
SNMP .................................................................................................................................................241
32.1 Overview .......................................................................................................................................241
32.2 The SNMP Screen ........................................................................................................................241
Chapter 33
Time Settings ....................................................................................................................................243
33.1 Overview .......................................................................................................................................243
33.2 The Time Screen ..........................................................................................................................243
Chapter 34
E-mail Notification ............................................................................................................................245
34.1 Overview ....................................................................................................................................245
34.2 The Email Notification Screen .......................................................................................................245
34.2.1 Email Notification Edit ........................................................................................................245
Chapter 35
Log Setting .......................................................................................................................................247
35.1 Overview ......................................................................................................................................247
35.2 The Log Settings Screen ...............................................................................................................247
35.2.1 Example E-mail Log ............................................................................................................248
Chapter 36
Firmware Upgrade ............................................................................................................................251
36.1 Overview .......................................................................................................................................251
36.2 The Firmware Screen ....................................................................................................................251
Chapter 37
Backup Restore ................................................................................................................................255
37.1 Overview .......................................................................................................................................255
37.2 The Backup Restore Screen .........................................................................................................255

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37.3 The ROM-D Screen ......................................................................................................................257
37.4 The Reboot Screen .......................................................................................................................257
Chapter 38
Diagnostic .........................................................................................................................................258
38.1 Overview .......................................................................................................................................258
38.1.1 What You Can Do in this Chapter ........................................................................................258
38.2 What You Need to Know ...............................................................................................................258
38.3 Ping & TraceRoute & NsLookup ...................................................................................................259
38.4 802.1ag .........................................................................................................................................259
38.5 OAM Ping ......................................................................................................................................260
Chapter 39
Troubleshooting................................................................................................................................263
39.1 Power, Hardware Connections, and LEDs ....................................................................................263
39.2 VMG Access and Login .................................................................................................................264
39.3 Internet Access .............................................................................................................................266
39.4 Wireless Internet Access ...............................................................................................................267
39.5 USB Device Connection ................................................................................................................268
39.6 UPnP .............................................................................................................................................268
Part III: Appendices.......................................................................................269
Appendix A Customer Support ........................................................................................................271
Appendix B Wireless LANs..............................................................................................................277
Appendix C IPv6 ..............................................................................................................................291
Appendix D Services .......................................................................................................................299
Appendix E Legal Information..........................................................................................................304
Index ..................................................................................................................................................311

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15
PART I
User’s Guide

16

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CHAPTER 1
Introducing the VMG
1.1 Overview
The VMG is a wireless VDSL router. It has a DSL port for Internet access. The VMG supports both
Packet Transfer Mode (PTM) and Asynchronous Transfer Mode (ATM). It is backward compatible with
ADSL, ADSL2 and ADSL2+ in case VDSL is not available.
Only use firmware for your VMG’s specific model. Refer to the label on
the bottom of your VMG.
The VMG works over the analog telephone system, POTS (Plain Old Telephone Service). The VMG
has two USB ports for sharing files via a USB storage device or connecting a 3G dongle for a WAN
backup connection.
1.2 Ways to Manage the VMG
Use any of the following methods to manage the VMG.
• Web Configurator. This is recommended for everyday management of the VMG using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the VMG
Do the following things regularly to make the VMG more secure and to manage the VMG more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the VMG to its factory default settings. If you backed
up an earlier configuration file, you would not have to totally re-configure the VMG. You could
simply restore your last configuration.

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1.4 Applications for the VMG
Here are some example uses for which the VMG is well suited.
1.4.1 Internet Access
Your VMG provides shared Internet access by connecting the DSL port to the DSL or MODEM jack
on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL.
The VMG cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the VMG. Refer to Section 6.2 on page 65 for the Network Setting >
Broadband screen.
Computers can connect to the VMG’s LAN ports (or wirelessly).
Figure 1 VMG’s Internet Access Application
You can also configure IP filtering on the VMG for secure Internet access. When the IP filter is on, all
incoming traffic from the Internet to your network is blocked by default unless it is initiated from
your network. This means that probes from the outside to your network are not allowed, but you
can safely browse the Internet and download files.
1.4.2 VMG’s USB Support
The USB port of the VMG is used for file-sharing and media server.
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
ADSL
IPoA
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging

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File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can
connect one USB hard drive to the VMG at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
Media Server
You can also use the VMG as a media server. This lets anyone on your network play video, music,
and photos from a USB device (B) connected to the VMG’s USB port (without having to copy them
to another computer).
Figure 3 USB Media Server Application
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs.
B
A
B
A

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Figure 4 LEDs on the VMG
None of the LEDs are on if the VMG is not receiving power.
1.6 The RESET Button
If you forget your password or cannot access the Web Configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you
will lose all configurations that you had previously and the password will be reset to “1234”.
1Make sure the PWR/SYS LED is on (not blinking).
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
Power
Green On The VMG is receiving power and ready for use.
Blinking The VMG is self-testing.
Red On The VMG detected an error while self-testing, or there is a device
malfunction.
Off The VMG is not receiving power.
DSL
Green On The DSL line is up.
Blinking The VMG is initializing the DSL line.
Off The DSL line is down.
Internet
Green On The VMG has an IP connection but no traffic.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the
DSL connection is up.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The VMG attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
Ethernet1~
4
Green On The VMG has a successful 1000 Mbps Ethernet connection with a device
on the Local Area Network (LAN).
Blinking The VMG is sending or receiving data to/from the LAN at 1000 Mbps.
Off The VMG does not have an Ethernet connection with the LAN.
WLAN/WPS
Green On The wireless network is activated.
Blinking The VMG is communicating with wireless clients.
Orange Blinking The VMG is setting up a WPS connection with a wireless client.
Off The wireless network is not activated.
USB
Green On The VMG recognizes a USB connection through the USB slot.
Blinking The VMG is sending/receiving data to/from the USB device connected to
it.
Off The VMG does not detect a USB connection through the USB slot.