Permaconn PM45-3G User manual

PERMACONN
PM45-3G v1
Installation Manual
Australia
RDCCO Pty Ltd
Unit 3/9 –11 South Street
Rydalmere NSW 2116
Telephone: [phone]
Web: www.permaconn.com

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Table of Contents
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Page
Introduction / Features of the PM45 3G v1..............................................................3
Atlas Web Platform / Poll Plans ...............................................................................4
PM45-3G - LED Status Indicators / Resetting the PM45-3G v1..............................5
Outputs / Inputs........................................................................................................6
Antenna Installation GPRS / Activating the PM45-3G v1.........................................7
Installation Procedure PM45-3G v1......................................................................8-9
Using Alarm panel Dialler / Testing.............................................................10
IP Setup............................................................................................................11-12
Transmission Delay Times.....................................................................................12
Permaconn Contact ID Event Template.................................................................13
PM45-3G v1 Specifications....................................................................................14
Warning / Liability...................................................................................................14

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Introduction
The Permaconn system provides two-way communication between supervised premises
and the Monitoring Centre. The Permaconn PM45-3G v2 is a versatile state of the art mi-
croprocessor based 3G and IP security communicator. This unit can interface with a range
of alarm panels using RS232, Contact ID.
The Permaconn PM45-3G v2: reports Contact ID events on the 3G and IP networks.
The Permaconn PM45-3G v2: polls according to the registered fault recognition time.
Features of the Permaconn PM45-3G v1
 Interfaces with any Contact ID alarm panel.
 Configure IP settings using cellular 3G remote connection.
 Remote alarm panel Upload/Download available using 3G / IP.
 Dual SIM + IP alarm communicates on 3G Optus and Telstra networks.
 One (1) Inputs / One (1) Outputs function control using Atlas and/or Pocket Secure.
 Contact ID interface.
 Upload / download to selected alarm panels.
 3G Reporting.
 Monitors and reports status of alarm panel dialler interface lead.
 Non volatile memory stores all setup information in the event of a power failure.
 No onsite programming required.
 RF signal strength indicator.
 LED status indicators for easy onsite diagnostics
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Atlas Web Platform
Atlas is a secure web portal that enables users to activate and interrogate their
Permaconn 3G/IP communicators remotely for diagnostic and control purposes.
This portal can be accessed via the web using any Smartphone, Tablet or PC.
We strongly recommend using the portal primary and backup connection to
verify your install.
Apply online: www.permaconn.com
Poll Plans
Supervisory
Period
Single
SIM
Single SIM
+ IP
Dual
SIM
Dual SIM
+ IP
Class 2
12 Hour P2
Class 2+
1 Hour P8 P9
Class 3
120 Seconds P13 P14 P15
Class 4
60 Seconds P19 P20
Class 5
20 Seconds P25
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Offline events are sent when NO polling has been received over the given supervisory period.
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PM45-3G v1 - LED Status Indicators
Resetting the PM45-3G v1
1. With DC power applied use the small green screwdriver supplied in the box with the
PM45-3G v1 insert screwdriver into reset slot shown and depress reset button for:
 Five (5) seconds to reset.
LEDS will all flash together for four (4) seconds to confirm successful default.
2. Re-powering the PM45-3G v1 will cause:
 The GPRS to reconnect to the mobile network.
 IP to reconnect.
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PM45 - LED Status Indicators
LED Activity Indication
CID
Off Dialler is in idle
Orange On * Alarm panel has sent a valid CID event
but R1 & T1 has not restored
Red On Alarm panel dialler lead faulty
Green Flashing Securitel Interface
IP
Green On* Unit is connected on IP network
Green Flashing Permaconn to router is OK
Permaconn has no internet
Mobile
Flash Red Data traffic on 3G
Green Flashing Only 1 sim working
Applies only to Dual sim plans
Green On* Unit is Online
HB
Green Flashing
*Signal strength OK / Processor OK
Red Flashing Signal strength low or trying to reconnect
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Reset

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Outputs
There is One (1) outputs available.
 Outputs are ‘Open Collector’ @50mA switching 12vDC negative—for heavier loads a re-
lay must be used.
 Ensure there is a common negative between the PM45-3G v1 and the device being
switch.
 The outputs can be opened, closed or pulsed using the Atlas web portal
 The output can only be pulsed when using the Pocket Secure App.
 Refer to the technical addendums for detail keyswitch information.
www.permaconn.com / Installer Zone / Technical Addendums
Outputs
Compatible with ‘Pocket Secure’ remote control App. Available on the Apple ,
Google Play and Windows store
Inputs
 There is One (1) inputs on the PM45-3G v1
 Inputs are programmed as 24hour Instant Zone types.
 Inputs are sealed with a 3k3resistor if used.
NB: Do not seal inputs if not in use.
Input CID Part Zone
AUX 1 140 0 981
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EOL resistor colour code for Inputs on the PM45
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Activating the PM45-3G v1
Antenna Installation
 Antennas can have their performance maximised using a ‘Ground Plane’, any metal mounting
surface will suffice. Please use the supplied ‘Ground Plane’ plate if you are not mounting this an-
tenna on a metal surface. A significant reduction in performance occurs if an antenna does not
have an adequate ground plane.
 If signal strength is low, a high gain aerial may be required. The Permaconn Part N# is ‘ANTH3G’
 Extension cables for the high gain aerial are available
Length in Meters Part N#
3 EXT3
5 EXT5
10 EXT10
NB: Do not exceed 10 meters.
Before powering up the PM45-3G v1 the device MUST be Activated.
The unit can be activated by: Control Room Administrators and Bureau Administrators with
activation rights.
NB: Control Rooms can restrict Bureaus from activating their own devices.
By doing so the Bureau may perform the activation procedure but must be approved
by the Control Room.
Activating the PM45-3G v1
1. Login to Atlas.
2. Select the ‘Fleet’ tab.
3. Click the ‘Activate’ button.
4. Input Permaconn serial number.
5. Fill in and follow the prompts.
NB: If the unit is powered up before activation, simply follow the Reset procedure set
out on page 5 of this manual.
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Current draw has been determined.
PM45-3G v1 has been activated.
Power up the PM45-3G v1.
The PM45-3G v1 can take up to three (3) minutes to come ‘online’. Times can vary.
Connection to the cellular network is indicated by the
‘MOBILE’ LED = [Green – Steady On]
The ‘HB’ LED indicates signal strength and if the microprocessor is operating.
Operational + Good Signal = [Green –Blinking]
Operational + Low Signal = [Red - Blinking]
If the signal strength is low you need to reposition the unit or make use of a high gain
antenna. The communicator needs to be power cycled to refresh the signal strength indica-
tors whenever repositioned.
Alternatively ‘Ping’ the communicator using your Atlas ‘App’. Signal strength must be better
than -94dBm for reliable communications.
Connection to the Internet
If you are using the Ethernet port, connect a CAT5 cable between the customers internet
router or switch to the PM45-3G v1 LAN port. Re-power the device after connecting the
cable.
The PM45-3G v1 will automatically obtain an IP address if it is set to DHCP (default).
Installation Procedure PM45-3G v1
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 Power is normally obtained from the Alarm Panel. In case of AC loss the PM45-3G v1 will
continue to work using the alarm panels battery backup.
PM45
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Using the alarm panels dialler. (Must be connected if using Panel Client).
Using the alarm panels dialler.
A four wire connection is required between the Alarm Panel dialler and the PM45.
Option 1: Plug the original alarm panel dialler lead into the 611 socket on the
PM45 to connect the alarm panel.
Option 2: Use a 4 core cable between PM45 and alarm panel dialler terminals.
(Refer to our Technical Addendums on our web site www.permaconn.com/Install Zone)
Installation Procedure PM45-3G v2 continued.....
‘R’ & ‘T’ : when an event occurs the panel seizes the line, Contact ID data is sent from the
alarm panel to R & T of the PM45-3G v1
‘R1’ & ‘T1’ are return lines back from the alarm panel. If the return line is not connected the
‘CID’ LED will be [Red - On] indicating a fault. This lead is also used to monitor the intercon-
nectivity between the Alarm Panel dialler and the PM45-3G v1. If the dialler lead is removed
a ‘Dialler Lead Interface Fail’ event will be sent to the Monitoring Centre. This will indicate
that the panel has lost connectivity with the PM45-3G v1.
NB: This method is used for remote upload / download with Panel Client and Alarm
Panel software
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PM45-3G v1

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Connection using the internet is indicated by the
‘IP’ LED = [Green –Steady On]
Using the Alarm Panels dialler
The alarm panel must be programmed with:
Contact ID (format)
Tone / DTMF dialling
Four digit Panel ID number
8 digit telephone number (e.g. 12345678)
Arm & Disarm reporting must be enabled. (This is required for the Pocket Secure App)
Force the alarm panel to send a Contact ID event to the monitoring station
The PM45-3G v1 obtains the Panel ID directly from the Alarm Panel after the first valid
contact ID event is sent.
If a fixed Account ID is required - Contact the Monitoring Centre before and have them fix it
in the PM45-3G v1.
Testing
Ping the PM45-3G v1 using Atlas
Initially the CID Led will be off
Force the alarm panel to send a Contact ID event to the monitoring station
The panel dialler will seize the dialler line and send data on pins 2 & 3.
The ‘CID’ LED = [Green - Blinking].
NB: When the panel seizes the dialler line the voltage between on pins 1 & 4
The voltage on pins 2 & 3 should drops from 48vDC to 6-12vDC
Atlas will display Dialler Interface FAIL (normal)
When a valid Contact ID event is sent from the alarm panel and the panel releases the line.
The ‘CID’ LED = [Green - Steady On].
NB: When the panel releases the dialler line it restores the 48vDC on pins 1 & 4 Atlas
will display Dialler Interface OK (normal)
Installation Procedure continued.....
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IP Setup
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To view or change the IP settings,
Before you start you need the following:
 Access to Atlas portal.
 Connect the PM45-3G v1 to the same LAN with standard Ethernet cable).
 The PM45-3G v1 must be online and can be pinged with Atlas.
Important –If the PM45-3G v1 is an online existing unit a power cycle may be required to
enable the IP.
To change values, simply modify the fields and select [Update]. When the PM45 is switched on it
initialises with the default settings, so a large percentage of installations should work right away.
You only need to modify the setup for Static IP networks, if this is required un-tick the DHCP box
and enter the settings the select [Update].
All settings below are also available using the Atlas web portal, if the PM PM45 has a cellular net-
work connection.
If using the customers router ensure:
Port 55300
Port 59680
Port 59682
Port 55540
These ports are not blocked, are open in UDP.
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IP Setup continued.....
MAC Address
This is set by default and is unique for each unit. It should only be changed if the instructed by the IT
department
responsible for that network.
Primary and Secondary Server Connection
This is also set by default and is correct for your location. This is also a vital setting and must be cor-
rect; otherwise the unit will not be able to connect.
This field can be either an IP address or a domain name.
Obtain IP address automatically DHCP
If ticked, DHCP is enabled and the unit will obtain the IP Address, IP Mask and the Gate Way auto-
matically. Otherwise you must enter these values yourself. Please note that these values must be
specific for the clients LAN the PM45 is communicating on.
Fixed IP address Static
Un-tick the DHCP box and modify the IP, Subnet mask, and Gateway setting then select update.
Use DNS below
If ticked, you must enter valid IP addresses that point to the available domain name servers. If not
ticked, it is filled in by the DHCP service of the LAN. Note that a DNS is only required if you are us-
ing a domain name for the primary and/or secondary server addresses.
Local Port [55300] UDP
You can use any port above 10000, not critical.
Remote Port [55300] UDP
This must match the ‘listen’ port of the Permaconn server, the default should be correct for your
country. This port is vital - if incorrect the unit will not be able to connect.
Download Port [59680] UDP
Transmission Delay Times
 Messages originating from the Alarm Panel are forwarded immediately.
 Alarm Panel ‘Dialler Interface Lead Fail’ is sent if not restored within 90 seconds.
 Arm / Disarm reporting may occur at the end of exit delay (Pocket Secure).
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Event
ID
Part Point
ID
Description
313 0 954 Engineering Reset—No Action Required
350 0 953 Fail to Communicate—Communicator experienced trouble sending
signals, Do not expect restore.
352 0 956 Dialler Interface Lead Fail—Issue with dialler lead between
Permaconn communicator and Alarm Panel.
356 0 968 Permaconn Communicator—IP path poll fail.
356 0 969 Permaconn Communicator—Cellular network path poll fail.
356 0 970 Permaconn Communicator—Communicator is offline.
140 0 981 Auxiliary 1—Auxilliary input alarm on communicator.
300 0 984 Panel ID Clash—When two (2) Permaconn devices are reporting to
the same Control Room on the same line number using the same
account number.
Check in Atlas for duplicate account number.
Permaconn Contact ID Event Template.
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PM45-3G v2 Specifications
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Housing Material ABS plastic –White
Dimensions 110mm (h) x 25mm (d) x 80mm (w)
Weight 120g
Operating Environment 0° - 50° @ 15% to 85% humidity (non condensing)
Antenna Quad band 2G & 3G
Modem Siemans
Power 10 –15V DC. Terminal or plug pack socket available
Plug pack must have approval
Power Consumption PM45: Standby: 0.05A @13.8V DC
Transmitting: 0.260A @ 13.8V DC
Communication Protocol Ethernet (10/100BASE-T)
Network Protocol DHCP or Static IP
Auxiliary Input 1 x 24hr inputs –state change detected every second
EOL 3.3K
Auxiliary Output 1 x Open Collector outputs @ 50mA (max)
Function control using Atlas web portal and/or
‘Pocket Secure’
PM45-3G v1 March 2019 v1.4
Warning
INSTALLATION MUST BE CARRIED OUT BY SERVICE PERSONNEL ONLY
The socket-outlet must be installed near the equipment and easily accessible.
The unit must only be operated with the supplied antennas. Install the PM45-3G v1 in a
location that no person [s] is closer than 200 mm to the antennas at all times.
Telephone plugs and connectors must be installed inside the metal enclosure of the unit. In-
terconnecting cables must be placed in conduit.
The unit must be installed in accordance with this manual for proper operation.
Standards require regular service by qualified and licensed technicians and regular testing.
Liability
ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DIS-
CLAIMED. RDCCO Pty Ltd AND PERMACONN LIABILITY IN ALL EVENTS IS LIMITED TO, AND
SHALL NOT EXCEED, THE PURCHASE PRICE PAID.