Pet Resolve PTS1200 User manual

Pet Resolve PTS1200
Dog Training Collar Manual
Pet Resolve
Set Up Videos and FAQ at
http://www.petresolve.com
Copyright 2020 Pet Resolve. All Rights Reserved.

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Dog Training Collar Operation Guide
Thank you for choosing Pet Resolve, one of the best dog training
systems on the market. Our mission is to offer the best electronic
pet training solutions available. We want to ensure your dog’s
safety by providing you with the tools and techniques to
successfully train your pet. Please feel free to contact us on (503)
487-5277 if you have any problems and we will resolve them
immediately.
Customer service is our number 1 priority so please give us the
chance to resolve any issues you experience before you write a
review and we will make sure you’re more than happy with the
result. If you have any questions, you can also contact us by email
[e-mail] or visit our website www.petresolve.com. We
also have a video and FAQ section on the site that resolve 99% of
issues.
Please read carefully through the complete operation guide as
well as our FAQ before starting to train your dog.
This instruction manual is suitable for Remote Dog Training Collar
PTS1200.

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IMPORTANT SAFETY INFORMATION
Not for Aggressive Dogs. Do not use this product on dogs that
show aggressive behavior. Aggressive dogs may react adversely
and cause injury to people or other dogs. If you are unsure if this
product is appropriate for your dog, please consult your veterinarian
or certified trainer.
CAUTION Please read and follow the instructions carefully in this
manual. Proper fit of the collar under the dog’s neck is important as
this may affect the products performance. A collar worn for too long
or made too tight on your dog’s neck may cause skin damage or
irritation, ranging from redness to pressure ulcers (commonly known
as bed sores). Training collars can cause pressure necrosis if used
incorrectly and is often misidentified as burns.
1. Avoid leaving the collar on the dog for more than 8 hours.
Try to reposition the collar on your pet’s neck every 1 to 2
hours if possible.
2. Check the fit of the collar to prevent excessive pressure;
follow the instructions in the manual.

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3. Never connect a lead to the electronic collar; it could
cause excessive pressure on the contacts.
4. When using a separate collar for a lead, make sure that
there is no pressure on the electronic collar.
5. Wash the dog’s neck area and the contacts of the collar
weekly with a washcloth and mild soap, then rinse
thoroughly.
6. Examine the contact area daily for signs of a rash or a
sore. Brushing the coat daily may help.
7. If a rash or sore is found, discontinue use of the collar
until the skin has healed.
8. If the condition persists beyond 48 hours, see your
veterinarian.
These steps will help keep your pet safe and comfortable. Millions of
pets are comfortable while they wear stainless steel contacts. Some
pets are sensitive to contact pressure and it is important to continue
daily checks of the contact area. If redness or sores are found,
discontinue use until the skin has fully healed.

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Training sessions which are shorter and more positive (10-15 minutes)
are often the most effective.
Do not use the collar on a dog that is under 15lbs or 6 months old.
Improper or inappropriate use of a training collar system can be
harmful. Please use this product correctly and pay attention when
training your dog. Pet Resolve, a trading name of Pet Resolve
Limited in the UK, takes no responsibility for how you choose to use
this product.

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Table of Contents
Components……………………………….…………………...7
How the system works………………………………….............7
Main Features……………………………………………….….8
Transmitter…………………………………………………….10
Receiver Collar………………………………….…………….13
Setting Up Multi-Dog System………………………………...18
Charging ……………………………………………………....22
Anti-Bark Operation…………………………………………...25
Highlight Flashing LED Night Mode…………….…….….…..27
Training Guide……………………..…………………………..29

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Battery Replacement…………………………….…………….34
General Training Tips.……………………….…………...…....37
Intensity Selection Tips …………………………….…..……..39
Test Light Instructions…………………………….…..………40
How Dogs Learn………………………………….….…….….41
Frequently Asked Questions……………………….……..…...44
Troubleshooting Guide……………………………….….……51

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Components
How the System Works
The PTS1200 dog trainer has been proven safe, comfortable, and
effective for all pets over 15 pounds and 6 months old. This system
assists you in controlling your pet without a leash in a long-distance
range. At the push of a button, the remote transmitter sends a signal,
activating the receiver collar. Using the remote trainer consistently

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and correctly, many misbehaviors that your pet exhibits can be
corrected, or any basic obedience commands can be taught.
Also, the PTS1200 dog trainer has an anti-bark function. To turn
this function on, please visit www.petresolve.com and go to the
video and FAQ section to see how this is done. Alternatively,
follow the instructions later in this manual.
Important: The transmitter to receiver distance may depend on
the way you hold the remote transmitter; the range may vary.
Hold the remote transmitter in a horizontal position away from
your body and above your head to achieve optimum range.
Terrain, weather, vegetation, vehicles, buildings, transmission
from other radio devices, and other factors will affect the range
of your remote trainer.
Main Features
- Range in open field up to 1200 meters with no interference.
- Anti-bark function
- Use plastic prongs if you want to remove the shock mode.
- Train up to 3 dogs from the same transmitter

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- Highlight LED function allows you to find your pet from 200-300
meters away at night
- 10 Intensity levels of static shock
- 10 Intensity levels of vibration
- “Beep” sound activated with a separate button.
- Two buttons (“+” and “-”) allow you to set your intensity
- LCD digital display for shock levels, vibration levels, and Dog ID
- Saves shock level settings in transmitter for different dogs
- Easy to operate with rubber buttons
- Waterproof transmitter and receiver. Dogs can swim freely.
- Rechargeable 3.7V Li-ion battery for transmitter and receiver.
- Strong TPU Collar Strap.
- LED low power indication, red light will flash when battery
level is low.
- Full functional multi-dog training system.
- Around 8 seconds safe static shock protection
- Comes with warranty

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Transmitter
Antenna
Stimulation
Level
Button
On/Off
Button
Dog
Selection
Button
LED Light
LCD display
Bell Button
Vibration
Button
Static
Shock
Button
DC Jack Cover

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“ ” and “ “buttons: Press these buttons to adjust the shock
intensity and vibration intensity from levels 1 to level 10.
“ ”button: This is the power switch. Hold this button for 2 seconds
to switch on power, then LCD will display the default “A01”. You may
change the Dog ID by pressing the appropriate number at the bottom. If
you want to switch off the power, hold this button down for 2 seconds.
“ ”button: No-stimulation warning beep
“ ”button: Vibration stimulation. Press once to emit a single
vibration pulse. Press and hold to give off continuous vibration, for up
to 8 seconds. If the button is not released after 8 seconds, the
stimulation will automatically turn off as a safety feature.
“ ”button: Shock stimulation. Press once to emit a single shock
pulse. Press and hold to give off continuous shock stimulation, for up to
8 seconds. If the button is not released after 8 seconds, the stimulation

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will automatically turn off as a safety feature.
“1, 2, 3”buttons: Dog selection button, default is “1”. Your transmitter
is capable of training up to three dogs with optional extra receiver collars.
Press 1 and the LCD displays Dog ID “A XX”. If you want to train dog
number 2, press the “2” button and the LCD will display “BXX”. If you
want to train dog number 3, press the “3” button and the LCD will display
“C XX”.
“XX” is for showing the shock and vibration level in which you have set
for a particular dog.
The transmitter has a memory function to save the selected shock and
vibration level set for each dog. There are 10 levels of shock
stimulation, 10 levels of vibration stimulation, and one tone level.
NOTE: The red LED light will flash when the battery is low. Please
recharge the battery at once.

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Receiver Collar
NOTE: CHARGE RECEIVER BEFORE FIRST USE. IF IT
DOESN’T CHARGE, CONTACT US IMMEDIATELY.
On/Off Button
Press and hold for 4 seconds to turn the collar ON. Two confirming tones will sound,
and the collar’s green LED light will flash once every 5 seconds if connected. The
LED will flash rapidly if disconnected. Press and hold for 4 seconds to turn the collar
OFF. One long tone will sound, and the green LED light will stop flashing and turn
off. Turn the collar off when not in use to conserve battery on both the remote and
receiver.
Turn on the anti-bark function.
Press and hold for 2 seconds when the receiver collar is on, once the LED light turns
red, release the button. The green LED will flash twice every 5 seconds to indicate it’s
on anti-bark mode. When the anti-bark function is on, the remote function will
automatically turn off (you still need to switch off the remote as normal it just
disconnects from the collar whilst in anti-bark mode). Press and hold the same button
until the LED light turns red again to turn off anti-bark function and switch back to the
remote function. You should hear no beeps when just switching in and out of anti- bark
mode. If it beeps it means it has been switched on or off.
Contact Prong
Choose short or long prong to match
the dog’s coat type or plastic for no
shock.
LED Light
Indicate the working
status, low battery,
charging status.
DC Jack Cover
Open the Rubber Cover
and insert the adaptor
plug into DC Jack to
charge.
Microphone
Dog bark sensor, picks up
the dog’s bark
Highlight LED
For the 1st dog, the
highlight LED is
White; For the 2nd
dog, the highlight
LED is Red; For the
3rd dog, the highlight
LED is Green.

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You can expand your one-dog trainer to a multi-dog remote trainer
by yourself. Simply purchase extra receiver collars and add them to
your system by following instructions in the manual or following
the videos on the video and FAQ section of www.petresolve.com.
NOTE: IF THE COLLAR DOESN’T TURN ON
PLEASE CONTACT US FOR A NEW BATTERY OR
CHARGER. TO TEST IF IT NEEDS A NEW
BATTERY PLUG THE CHARGER IN AND TRY TO
TURN ON AS NORMAL WITH THE CHARGER
ATTACHED. IF IT COMES ON THEN THE
BATTERY IS DEAD.
Spanner
Change the contact prong depending on the
pet’s coat type.
Note: Turn the spanner in a clockwise
motion to attach the contact prong. Never
turn the contact prong too tightly for it will
break. Turn counterclockwise to loosen or
remove.

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KEY POINTS TO NOTE:
1.Always charge before use. For better battery life, the
ideal charging time for the collar receiver is 2-3 hours.
2.The On/Off button needs to be held down for several
seconds to turn the units on and off. Always do this when
not in use to preserve battery.
3.When the green LED light flashes once every 5 seconds,
the remote function is on, and the anti-bark function is
off.
When the green LED light flashes twice every 5 seconds,
the remote function is off, and the anti-bark function is
on.
4. Avoid leaving the collar on the dog for more than 8
hours. Adjust every 1-2 hours if possible, this is to ensure
that it is correctly placed and not causing irritation.
5. If the receiver will not connect to a specific number on

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the remote, try a different number as this may happen
sometimes.
6. Rapid flickering of the green LED means the receiver
is disconnected.
7.The receiver is still waterproof even without the rubber
stopper in place. This does not affect performance. If the
receiver has been submerged in water for more than 2
hours, clean the water off the microphone hole.
8.You may use any collar with the receiver as long as it
fits correctly.
9.The video and FAQ section on the website makes things
easy 😊

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For those that prefer watching videos open your phone
camera and hold the camera over the QR code below and
this will take you to the videos on the site:

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Setting Up Multi-Dog System
1. Match a Receiver Collar To add a receiver collar to your remote
dog training system, follow these steps and make sure to charge
both the remote and receiver before use (2-3 hours) and note that
they both turn on and off independently so remember to turn both
on and off when using. The receiver in the box will already be
matched on channel 1.
Only turn on 1 collar at a time to connect or you will connect 2
to 1 channel.
Step 1: Take an unmatched receiver collar (the one it arrives with
will be matched to channel 1) then press and hold the
“ON/OFF” button until you hear two “beep” sounds then
release. The green LED light should be flashing frequently.
(Note: Never open 2 or more unmatched receivers at the
same time.)
Step 2: Take out the transmitter that you want to match the receiver
to. Press and hold the “ ” button until LCD display turns
on, then release. The transmitter is now on.

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Step 3: Press and hold the Dog selection number button you want
to match to (“1/2/3”) and “ ” button at the same time.
Do not release. The numbers on the LCD display will start
counting on the screen. The numbers will show as “08, 09,
10, 11……99”, increasing automatically. Stop holding both
buttons down once you hear 5 beeps as it has matched to
that channel. You will need to hold them close together to
match.
Examples:
If you want to match the 1st dog, press and hold “1”
button and “ ” button at same time until the numbers on
the LCD display starts counting up on the screen.
If you want to match the 2nd dog, press and hold “2” button
and “ ” button at same time until the numbers on the
LCD display starts counting up on the screen.
If you want to match the 3rd dog, press and hold “3”