Pet Zone SMART SCOOP Guide
SMART SCOOP®
SMARTSTART GUIDE FOR
A FRESHER LITTER BOX
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TABLE OF CONTENTS
Introduction to Smart Scoop®................................................4
How It Works.........................................................................4
Safety Features and Precautions .........................................5
Unpacking Components .......................................................6
Smart Scoop Parts List .........................................................7
Setting Up Smart Scoop .......................................................7
Indicator Light .....................................................................10
Using No-Touch Waste Bags & Activated Carbon Filters ...10
Using Smart Scoop............................................................. 11
Introducing Your Cat to Smart Scoop ................................. 11
A Word About Litter.............................................................12
Care and Cleaning..............................................................13
Warranty .............................................................................14
FAQ.....................................................................................15
Troubleshooting ..................................................................17
Customer Care ...................................................................18
Other Great Smart Scoop Products ...................................19
SmartScoop is a registered trademark of PetZone®.
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INTRODUCTION TO SMART SCOOP
Thank you for purchasing the Smart Scoop Automatic Lit-
ter Box!
Smart Scoop was created to meet the challenge of litter box odor and
mess. We knew there was a need for a more effective automatic litter
box, so we designed an innovative solution to make your life easier.
Now you can spend more time with your cat and less time with the box!
This guide will help you set up the Smart Scoop Automatic Litter Box,
help your cat adjust to using the box, and provide care and cleaning
tips to keep it working smoothly and efficiently.
If at any time you need detailed information on setup, such as pictures,
instructions and videos, please visit www.petzonebrand.com. You can also
Enjoy your Fresher Litter Box!
Dr. Steve Tsengas
President and CEO
Pet Zone
HOW IT WORKS
The Smart Scoop Automatic Litter Box features a sensor that detects
when your cat is in the box. Once the cat leaves the box, it begins a
15-minute countdown. After the countdown, Smart Scoop begins a
cleaning cycle and scoops the box clean of waste and clumps.
Clumps and waste are deposited in the waste bin and the motor unit
returns to the “ready” position at the back of the box.
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SAFETY FEATURES AND PRECAUTIONS
Do not use Smart Scoop until you have read and understand these
instructions, or damage may result.
NOTE: The safety features listed below are not all-inclusive. They are
meant to inform you of the major safety features and to warn you of
typical safety issues. IT IS NOT AN ABSOLUTE GUARANTEE OF
SAFETY.
• The Smart Scoop Automatic Litter Box features a sensor that detects
when your cat is in the box. Once your cat leaves the box, a 15-minute
countdown begins.
• The motor unit will stop if it encounters excessive resistance.
• Avoid contact with moving parts. Do not insert your hand into the box if
the motor unit is moving.
• For added safety, Smart Scoop comes with a breakaway power cord
that separates if someone trips over the cord. Keep the cord away from
areas where it could become a trip hazard. Do not operate the product
if the cord becomes frayed or damaged.
• Do not let small children play around the litter box. Closely supervise
any child that is assisting you in the care and operation of this product.
• Pregnant women, small children and those with reduced immune
systems should avoid coming into contact with cat waste to reduce the
risk of exposure to potentially dangerous organisms.
•
Always remember to wash your hands after handling used cat litter.
• NEVER clean Smart Scoop with water, or disassemble unit, while it
is plugged in. Always unplug before cleaning. Use care in cleaning
Smart Scoop; some cleaning products may be harmful to your cat.
• This product is meant for indoor use only. Do not use in a wet
environment or harsh environment such as a garage, patio or attic.
• Not intended for kittens under 6 months of age.
• Use of accessories or attachments that are not recommended by the
manufacturer have not been tested for safety and could hinder the
operation of the product.
This product is intended for the safe elimination of cat waste.
DO NOT USE THIS PRODUCT FOR ANY OTHER PURPOSE.
WARNING: The power cord on this product contains lead, a chemical
known to the State of California to cause cancer, and birth defects or
other reproductive harm. Wash hands after handling.
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The Smart Scoop Automatic Litter Box is packaged to provide
protection during shipping. Please remove all components from packing
material very carefully.
Please familiarize yourself with the contents of the package. If any
components are missing or damaged, please contact our customer care
professionals.
Packing bags are not toys! Please dispose of properly and
keep them away from children and pets!
UNPACKING COMPONENTS
(1) Waste Unit
(1) Litter Pan
(1) Motor Unit
(1) Litter Rake
(1) Waste Tray
(1) Power Supply
(1) Litter Rake Comb
(1) Waste Deflector
(1) Activated
Carbon Filter
(4) No-Touch
Waste Bags
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SMART SCOOP PARTS LIST
Detailed instructions, including pictures and videos, are available
online at www.petzonebrand.com.
1 Locate motor unit - turn clutch handle
clockwise to the “unlocked” position.
2 Align motor unit with litter pan edge as shown, slide forward until
leading edge is aligned with line on litter pan (an arrow points to
the line (A)).
Align
Top Rail
POWER MODE
SETTING UP SMART SCOOP
Individual parts are orderable after warranty period expires.
Description Part No.
Motor Unit 11342027
Waste Unit 11342028
Latch Cover 11342029
Waste Unit Lid 11342030
Litter Pan 11342031
Litter Rake 11342032
Waste Tray 11342033
Power Supply 11342034
Litter Rake Comb 11342035
Waste Deflector 11342036
A
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3 Engage clutch by turning the lever
counterclockwise to the “locked” position
4 Lift the plastic latch cover, and align waste unit vertically above
motor unit, push down lightly until waste unit aligns and latches
engage (you will hear a “CLICK”).
!Make sure the waste unit
and motor unit are fully
engaged and there is no
gap between them (A).
!Make sure that latch is
engaged (B).
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Next, place the straight end of the litter rake into the hole in the waste
unit (A). Then insert the curved end into the rake slot with the end point-
ing upward (B). Note: you will need to hold the rake safety door
open to assemble the litter rake properly. When you release the
rake safety door, it will spring closed.
6 Close the latch cover (A). The rake safety door should always be
closed (B).
A
B
AB
POWER MODE
CORRECT
INCORRECT
POWER MODE
A
B
OPEN
CLOSED
RAKE SAFETY DOOR
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7 To install the waste deflector, snap it
into the groove located at the end of
the litter box.
8 Locate AC power supply. Connect
breakaway power supply cord to
cord originating from motor unit.
9 Fix power supply cord collar from
motor unit into the slot located on
the underside of the litter pan.
10 Fill with clumping litter.
Do not exceed the
“Maximum” line
indicated inside
litter pan.
Overfilling will
damage the motor unit.
11 Plug AC power supply into outlet.
12 Press POWER button on motor unit to
power-on Smart Scoop (Clutch lever must be
rotated into “locked” position to turn on power).
When Smart Scoop is on, the MODE light will
be solid green.Your litter box is now ready to
go and will automatically complete a cleaning
cycle 15 minutes after your cat leaves the box.
CLUMPING
LITTER
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MODE INDICATOR LIGHT
The MODE indicator light shows the status of
Smart Scoop Automatic Litter Box:
Green, solid: Unit is powered on and monitoring
for cat activity.
Green, blinking: Unit has detected a cat and is
waiting 15 minutes to begin cleaning cycle.
Red, solid: Unit has encountered excessive resistance. Turn off the
unit, unlock the clutch, remove obstruction, slide waste unit back into
“ready” position, lock clutch and turn it back on.
Red, blinking: Last cleaning cycle failed to complete. Unit has detected
a cat and is waiting 15 minutes to begin cleaning cycle.
USING NO-TOUCH WASTE BAGS
AND ACTIVATED CARBON FILTERS
To install Smart Scoop No-Touch Waste Bags, simply slide bag over
waste tray and push it down so bag hugs walls and creates a place for
waste to accumulate. Tuck bag excess under waste tray handle. Lightly
push tray into waste unit so it fits snugly.
To remove No-Touch Waste Bags when they are full, simply peel back
the bag over the waste tray and tie it closed. Disposing of litter is easy,
clean and you never have to come in contact with clumps and waste.
To install Activated Carbon Filter, simply place filter
in square located on waste tray lid and press filter
onto pin. We recommend replacing the activated
carbon filter every time you replace the waste bag
to keep odors to a minimum.
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Before powering on Smart Scoop, make sure the following are in
order:
• Clutch is in the “locked” position
• Waste unit is securely fastened to the motor unit (you’ll hear a “CLICK”)
• Rake is properly installed and rake safety door is closed
• Power cord is properly fastened to underside of pan and the unit is
plugged in
Do not manually force motor unit while moving or stationary; this may
damage gears or motor.
To begin operation, press the POWER button. SmartScoop is in
automatic mode. The MODE light will be solid green, indicating power is
on. SmartScoop will be at rest until a cat is detected. Upon detecting a
cat leaving, SmartScoop will begin a 15-minute countdown before begin-
ning a cleaning cycle. This countdown will be indicated by the MODE
LED blinking green.
If the MODE LED is red, something may be disturbing the path of
travel. If this is the case, turn off the unit, unlock the clutch, remove
obstruction, slide waste unit back into “ready” position, lock clutch and
turn it back on.
USING SMART SCOOP
INTRODUCING YOUR CAT TO SMART SCOOP
Your cat may need your help and patience to become accustomed to
the Smart Scoop Automatic Litter Box. Here are some tips:
Place Smart Scoop in the same location as your cat’s existing litter box.
Give your cat some time to explore the new box, but keep the old litter
box nearby so there is a familiar back-up. It may help to add a scoop or
two of litter from the old box so there is a familiar scent in Smart Scoop.
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Smart Scoop is relatively quiet when operating, but it will help to leave
the unit unplugged for a few days so your cat begins using it just like an
ordinary litter box.
Once your cat has become comfortable with Smart Scoop, do not clean
the old litter box because cats will choose a clean box over a dirty one.
We know changing litters can be traumatic for your cat, so we made
sure that the Smart Scoop Automatic Litter Box could use any
clumping litter. Using your regular litter will also help your cat quickly
adjust to using a new litter box. Fill the box with clumping litter, and it’s
ready to go!
Only clumping cat litter should be used with Smart Scoop. We DO NOT
recommend using non-clumping clay litter, pine or newspaper based
litter. Smart Scoop relies on a litter’s clumping properties to help pick up
and dispose of waste, and these types of litter do not clump.
If you are currently using a pine or paper litter, you can easily transition
to using a clumping litter. For the first few days, use the old litter in the
Smart Scoop box without plugging in the unit. Next, create a layer in
the bottom of the pan with the old litter and create a layer of clumping
litter on top. Every few days add more clumping litter and remove more
of the old litter until the box is entirely clumping litter. This will make the
litter transition less stressful for your cat.
Caution - DO NOT overfill with litter!
Do not exceed the “Maximum”
line indicated inside litter pan. Overfilling will make it much harder for
the unit to operate and will cause premature failure of the motor unit.
A WORD ABOUT LITTER
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CARE AND CLEANING
We do not recommend turning off the Smart Scoop Automatic
Litter Box at night. In order to operate efficiently, the unit must be
able to clean the box after a cat has used it. If the unit is off all night,
extremely large clumps can develop which could keep the unit from
operating properly. Cats are most active at night so Smart Scoop needs
to remain powered on to take care of their nighttime trips to the litter box.
Let’s be honest. Automatic litter boxes alleviate the daily chore of
scooping the box, but every litter box needs routine maintenance.
Smart Scoop has been designed with ease of cleaning in mind. Its
simple design allows the unit to be disassembled into easily-cleanable
sections. All of the sensitive electronics contained in the motor unit
must never get wet. All other parts of the litter box can be submerged
in warm, soapy water for cleaning.
To disassemble for routine cleaning and maintenance:
• Unplug unit from power source.
• Disconnect power cord.
• To clean metal rake, open plastic latch cover (1), open rake safety door
(2) and pull rake up and away from waste unit (3).
• To remove waste unit, flip up latch cover (1), depress latch (2) and lift
waste unit straight up and away from motor unit (3).
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• Disengage clutch (A) by
turning lever to the right
and slide motor unit (B)
off of litter pan.
•
To remove deflector for cleaning, simply pull
tabs and pull deflector upward, away from
litter box.
• Waste unit, waste tray, litter rake, waste deflector
and litter pan can be washed with mild soap and water.
Rinse and dry components before reassembling unit.
• DO NOT SUBMERGE MOTOR UNIT IN WATER OR GET MOTOR WET.
If motor unit needs to be cleaned, wipe with a damp cloth and dry
immediately. Do not wash any components in a dishwasher.
It is important to keep the sensor lens clean and free of dust. After
adding or changing litter, wipe the sensor cover with a soft, dry cloth
to keep the sensor operating properly.
We have included a Smart Scoop litter rake comb that can be used to
remove any small litter clumps that may adhere to the rake. Simply
scrape the tines of the rake with the comb.
WARRANTY
Important: KEEP YOUR RECEIPT OF PURCHASE! You will need to
provide proof of purchase for any and all warranty claims.
Pet Zone warrants that this Automatic Litter Box is free from defects due
to faulty materials or workmanship. The warranty period is for one (1)
year and commences on the Date of Purchase which is the date on your
sales receipt. If your Smart Scoop Automatic Litter Box does not func-
tion as warranted during the warranty period, OurPet’s Company will, at
its sole option, repair or replace any components which fail in normal
use. Such repairs or replacement will be made at no charge to the
customer for part(s), provided that the customer shall be responsible for
any transportation cost(s). This warranty does not cover failures due to
abuse, misuse, accident or unauthorized alterations or repairs.
BA
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FAQ (FREQUENTLY ASKED QUESTIONS)
?What kind of litter can I use?
Smart Scoop was designed to use clumping litters so you do not have
to switch cat litter (which can be very traumatic to a cat). We DO NOT
recommend using non-clumping clay litter, pine or newspaper based
litter. Using a clumping litter ensures that liquid waste will form solid
clumps that the unit can remove from the box.
?Can my kitten use Smart Scoop?
We do not recommend Smart Scoop for kittens under 6 months old or
when kittens under 6 months old are in the house.
?How much litter do I use?
Fill the Smart Scoop with litter being careful not to exceed the
“Maximum” line on the inside of the litter pan. DO NOT OVERFILL
with litter. Overfilling will cause damage to the motor unit.
?How often do I need to empty and refill my litter?
In a one-cat household, the litter should be emptied and the box cleaned
and re-filled with fresh litter about once a month. If there is more than one
cat in your household, it may need to be changed more frequently.
?Will I ever need to add litter?
Since litter is removed daily, you may need to add a small amount of
litter every few days.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLU-
SIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE
TO STATE.
For instructions regarding repair or replacement, please email
Smart Scoop is committed to your satisfaction, and we want you to be
happy with your purchase. We will do our best to resolve any assembly,
operation or performance issues with Smart Scoop, but we cannot
accept returns or refund purchases made at retail stores. All returns and
refunds must go through the store, website or catalog from which you
purchased Smart Scoop and are subject to their return and refund policy.
Be sure to register your product online at www.petzonebrand.com.
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?
How often do I need to change the No-Touch Waste Bags?
All cats are different, but in a one-cat household, the No-Touch Waste
Bags should be replaced about once a week. If there is more than one
cat in your household, they may need to be changed more frequently.
?
How often do I need to change the Activated Carbon Filters?
We recommend changing the filter every time you replace the waste
bag, or weekly at minimum for maximum odor control.
?I have more than one cat. Can I still use Smart Scoop?
Absolutely! Smart Scoop features more usable litter area than most other
automatic litter boxes which makes it ideal for multiple cat households.
?Are the electronics safe for use around my cat?
Yes. All electronics are safely enclosed in the motor unit where cats
cannot reach them.
?
How often do I need to clean Smart Scoop?
Automatic litter boxes alleviate the daily chore of scooping the box, but
every automatic litter box still needs routine maintenance. That’s some-
thing that other litter box makers don’t want to tell you, but this is where
the Smart Scoop really shines. Its simple design allows the unit to be
disassembled into easily-cleanable sections.
Every few days, you may need to remove small clumps that are too
small for the litter rake to pick up. We recommend a once-a-month
cleaning for the entire litter pan and waste unit, and replacement of
litter, for a one-cat household. If clumps are stuck to the litter pan, re-
move using the provided scraper. For multiple cat homes, maintenance
may need to occur more frequently.
?How do I clean the litter pan and waste unit?
Cleaning Smart Scoop’s components couldn’t be easier! Simply re-
move the waste unit and motor unit from the litter pan and clean pan
with warm, soapy water. The litter rake can be removed from the waste
unit so that it can be cleaned as well. Do not submerge motor unit in
water, as this can damage Smart Scoop.
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TROUBLESHOOTING
Issue Resolution
Mode light is blinking red or
Unit has encountered excessive resistance.
solid red Power off unit. Unlock clutch. Remove
obstruction. Move unit back to ready
position. Lock clutch. Power unit back on.
Unit will not operate Make sure motor unit cord is connected
to power cord, and power cord is
plugged in to a functioning outlet.
Clutch may not be engaged.
Move motor / waste unit to the “ready”
position and engage clutch.
Be sure that the unit is powered on.
The MODE light will be solid green to
indicate it is in automatic mode.
Cleaning cycle doesn’t start Dirty sensor.
Clean sensor lens with a soft, dry cloth.
Waste unit and/or motor unit Make sure the motor unit and waste unit
binds and gets stuck are fully engaged. You should hear a
“CLICK” when assembling if they are
assembled properly
Close the rake safety door.
Unit struggles through a Litter level may be too high.
cleaning cycle
Litter may be built up near the edge of
the pan. Even out litter in the pan.
Waste is stuck behind rake Stop unit, lift rake and clear obstruction.
Waste lid isn’t closing The waste unit may be full.
Remove waste.
I can’t remove waste unit. Litter may have fallen into latch area
It seems to be stuck.
preventing latch from operating properly.
Vacuum litter from latch area.
More help can be found by
visiting www.petzonebrand.com
or by calling
1-800--565-2695.
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CUSTOMER CARE
If you have any questions that cannot be answered by this manual,
please contact our Customer Care Department.
Web: www.petzonebrand.com
Phone: 1-800-565-2695
Please allow at least one business day to receive an answer via email.
Smart Scoop is committed to your satisfaction, and we want you to
be happy with your purchase. We will do our best to resolve any
assembly, operation or performance issues with Smart Scoop, but
we cannot accept returns or refund purchases made at retail stores.
All returns and refunds must go through the store, website or
catalog from which you purchased Smart Scoop and are subject to
their return and refund policy.
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NO-TOUCH WASTE BAGS
• Simply place No-Touch Waste Bags
over the waste tray –
when it’s full, just toss!
• Seal away waste, clumps and odors
ACTIVATED CARBON FILTERS
• Continuously absorbs odors and is easy to
discard along with a filled waste bag
• Safe, natural and non-toxic
• Individually wrapped to maintain
maximum effectiveness
These products may be purchased at your local retailer or they can be
found at www.petzonebrand.com.
OTHER GREAT SMARTSCOOP®PRODUCTS
FOR A FRESHER LITTER BOX
Table of contents
