Petnet SmartFeeder User manual

SmartFeeder
User’s Guide

TABLE OF CONTENTS
Meet your SmartFeeder ............................................................................................ 4
Setup and Installation ................................................................................................ 5
Quick Overview ........................................................................................................... 9
Recommended Placement ....................................................................................... 10
Cleaning your SmartFeeder ..................................................................................... 11
Support and Service .................................................................................................. 12
Limited Warranty ......................................................................................................... 14
SAFETY AND RECYCLING
Intended Usage
The SmartFeeder was designed to be used by persons 8 years of age or older, assuming
they have read and properly understood the instructions contained in this User’s Guide.
SmartFeeder is suitable for cats and dogs weighing less than 50 lbs.
Cleaning and Maintenance
The SmartFeeder is not a toy and must be treated as an appliance at all times, especially
when cleaning or conducting maintenance. Ensure that SmartFeeder is unplugged from
any A/C power source and that the bowl is powered o prior to performing maintenance
or cleaning the unit.
Disposal and Recycling
For instructions to properly dispose, scrap or recycle your SmartFeeder, please visit
www.petnet.io/recycle. The battery must be removed prior to disposal. To remove or
replace the battery, unplug SmartFeeder from the A/C power source, remove the bowl
backplate using a Phillips screwdriver and disconnect the battery connector.

54
Inside the box you’ll find:
Feeder Base
Bowl
Food Hopper
Stainless Steel
Bowl Insert
Hopper Lid
USB Cable &
A/C Adapter
SETUP AND INSTALLATION
The setup and installation of SmartFeeder takes just a few minutes.
To get started, you’ll need the following four items:
SmartFeeder setup takes 5 -7 minutes.
Download the Petnet App
Create your user profile
Connect SmartFeeder to Wi-Fi
NOTE: SmartFeeder works with Wi-Fi 802.11 b/g/n (2.4GHz).
Visit www.petnet.io/support for more guides and videos.
1
2
3
MEET YOUR SMARTFEEDER
The Petnet SmartFeeder is more than an automated pet food dispenser - it’s your
guide to optimal pet health.
Since every pet is dierent, the SmartFeeder creates customized feedings tailored
to your pet’s age, weight and activity level. In addition to recommending ideal food
recipes and portion sizes, the SmartFeeder also monitors daily calorie intake and
prevents overfeeding. With zero guesswork and individually personalized feedings,
the SmartFeeder means peace of mind, happy owners and healthy pets.
Bowl Smartphone Food Wi-Fi

76
3. Power on the bowl
The power switch is located on the rear
right side of the bowl. Once powered on,
the red LED on the front left of the bowl
will blink on and o.
2. Create your Petnet account,
register your pet and food
Follow the directions on the Petnet App to
create your user account, add your pet’s
profile and register your food.
4. Connect bowl with your phone
The Petnet App will guide you through
each step using a proprietary blinking
process to connect with your bowl
(see step 5).
Email address
Password
Log In
5. Connect SmartFeeder to Wi-Fi
Ensure the front right LED is blinking. If it is not, repeat step 3. Use the app to choose your
Wi-Fi network and enter your Wi-Fi password. Remove the connect sticker from the bowl then
press the connect button on the app. Once the countdown begins, place your phone face
down on top of the connect sensor that is located on the left edge of the bowl. 
6. Set up your SmartFeeder
Place the stainless steel bowl insert on top of the bowl.
Slide the bowl into SmartFeeder housing as shown below.
Connect A/C adapter to wall outlet.
Choose your Wi-Fi network
and enter your password
Stainless Steel
Bowl Insert
Remove connect sticker
Insert bowl into
feeder base
Press connect and place phone
face down over sensor
Plug-in using
A/C adapter
Network
Password
Remember Password
Blue House
••••••••
Connect
1. Download Petnet App
To configure your SmartFeeder, you’ll need
to download the Petnet App. Available on
the Apple App Store and Google Play.

98
7. Add food to hopper
Pour food into the hopper and fill it,
leaving a 1 inch clearance at the top.
8. Congratulations! You’re all set up.
Use the Petnet App to set up feeding times
and portions sizes.
1”
Top
KEY FEATURES:
FRONT VIEW BOTTOM VIEW
Manual Feed Button
Food Hopper
Bowl Latch
Release Button
Bowl Notification LEDs Micro-USB port
for charging
QUICK OVERVIEW
REQUIREMENTS
A smartphone, Wi-Fi (2.4GHz) and a Petnet account are required
for setup, wireless mobile notifications and software updates.

1110
RECOMMENDED PLACEMENT
Place your SmartFeeder on a flat surface anywhere in your home. If you have multiple
pets, we recommend you place each SmartFeeder in a separate room to avoid conflict
during feedings. We do not recommend using SmartFeeder outdoors.
NOTE: For ideal performance, place your SmartFeeder away
from direct sunlight and areas of high moisture.
CLEANING YOUR SMARTFEEDER
It is important to note that the only two parts that are dishwasher safe are the stainless steel
bowl insert and food hopper. All other parts can be cleaned with a warm damp towel.
Only the Stainless Steel Bowl
Insert and Food Hopper are
dishwasher safe.
You can use a moist towel
or sponge to wipe food oil
and residue from the feeder
portion wheel and housing.
DISHWASHER SAFE
HAND WASH FEEDER BASE

1312
SUPPORT AND SERVICE
Step 1:
Before sending SmartFeeder in for service, visit petnet.io/support.
Step 2:
If your SmartFeeder needs servicing, email our support team at [email protected]
or call 855.738.4650 to get a return number before sending.
Step 3:
Send it to:
Petnet
1035 S. Grand Ave.
2nd Floor
Los Angeles, CA 90015 Welcome to the Petnet Family
Happy Feeding!

1514
PETNET ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS
LIMITED WARRANTY.
7. LIMITATION OF DAMAGES. IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL PETNET BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR
LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT. PETNET’S
TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT
EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
8. LIMITATION OF LIABILITY. THE PETNET WEBSITE AND ASSOCIATED ONLINE SERVICES (“SERVICES”) PROVIDE YOU
INFORMATION REGARDING THE PRODUCT OR OTHER MATERIALS CONNECTED TO THE PRODUCT (“PRODUCT
INFORMATION”). WITHOUT LIMITING THE GENERALITY OF THE WARRANTY DISCLAIMERS ABOVE, ALL SERVICES AND
PRODUCT INFORMATION ARE PROVIDED FOR YOUR CONVENIENCE “AS IS” AND “AS AVAILABLE”. PETNET DOES NOT
REPRESENT, WARRANT, OR GUARANTEE THAT SERVICES OR PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE,
OR RELIABLE, OR THAT PRODUCT INFORMATION OR USE OF SERVICES OR THE PRODUCT WILL PROVIDE HEALTH
OR SAFETY FOR YOUR PET. YOU USE ALL PRODUCT INFORMATION, SERVICES, AND THE PRODUCT AT YOUR OWN
DISCRETION AND RISK, AND AT THE RISK OF YOUR PET. YOU WILL BE SOLELY RESPONSIBLE FOR (AND PETNET
DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOU, YOUR PET, OTHER PERSONS, YOUR
HOME, AND ALL ITEMS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES,
OR THE PRODUCT (INCLUDING ANY AND ALL LOSS, LIABILITY, OR DAMAGES, BASED UPON NEGLIGENCE, BREACH OF
EXPRESS OR IMPLIED WARRANTIES, MISREPRESENTATIONS, STRICT LIABILITY, UNFAIR OR DECEPTIVE PRACTICES, OR
ANY OTHER LEGAL OR EQUITABLE THEORY).
9. Variations. Some jurisdictions do not allow limitations on liability, on how long an implied warranty lasts or exclusions
or limitations on incidental or consequential damages, so some of the limitations set out above may not apply to you.
WARNING: CHANGES OR MODIFICATIONS TO THIS UNIT NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
LIMITED WARRANTY
1. Introduction. This limited warranty (“Limited Warranty”) gives you specific legal rights. You may also have other legal rights
that vary by state, province, or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty
will not apply to the extent prohibited by applicable law. For a full description of your legal rights you should refer to the laws
applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
2. Warranty; Period of Coverage. Petnet, Inc. (“Petnet”), a Delaware corporation with its principal place of business located at
1035 S. Grand Ave, 2nd Floor, Los Angeles, CA 90015 warrants to the owner of the SmartFeeder product contained in this
box (“Product”) that the Product will be free from defects in materials and workmanship for a period of one (1) year from the
date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited
Warranty during the Warranty Period, Petnet will, at its sole discretion, either (i) repair or replace any defective Product
or component, or (ii) accept the return of the Product and refund the money actually paid by the original retail purchaser
for the Product. Repair or replacement may be made with a new or refurbished product or components, at Petnet’s sole
discretion. If the Product or a component incorporated within it is no longer available, Petnet may replace the Product with
a similar product of similar function, at Petnet’s sole discretion. This is your sole and exclusive remedy for breach of this
Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the
terms of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining Warranty Period.
This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be
extended in duration, or expanded in coverage, for any such transfer.
3. Return Policy. If you are the original purchaser of the Product, and you are not satisfied with this Product for any reason, you
may return it in its original condition within thirty (30) days of the original purchase and receive a full refund.
4. Warranty Conditions. Before being able to claim under this Limited Warranty, the owner of the Product must (i) notify Petnet
of the intention to claim by visiting www.petnet.io/support during the Warranty Period and providing a description of the
alleged failure, and (ii) comply with Petnet’s return shipping instructions. Petnet will have no warranty obligations with respect
to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product
is an Ineligible Product (as defined below). Petnet will bear all costs of return shipping to owner and will reimburse any
shipping costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all costs.
5. Ineligible Products. This warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as
“sample” or sold “as is”; and (ii) Products that have been subject to (a) modifications, alterations, tampering, or improper
maintenance or repairs, (b) handling, storage, installation, testing, or use not in accordance with the instructions provided by
Petnet, (c) abuse or misuse of the Product, (d) breakdowns, fluctuations, or interruptions in electric power, telecommunications
networks, or the internet; or (e) acts of God, including lightning, flood, tornado, earthquake, or hurricane; (iii) consumable
parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or (iv) software (even
if packaged or sold with the product). Petnet recommends that you use only authorized service providers for maintenance
or repair. Unauthorized use of the Product or software can impair the Product‘s performance and may invalidate this Limited
Warranty.
6. DISCLAIMER OF WARRANTIES. EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, PETNET DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

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