PhDsolutions ECO Series User manual

EXC-4KP70-HDTL-RX & TX
HDMI 18Gbps HDBaseT™ Extender Over Cat Cable
User Manual
VER 1.0_27052019 EXC-4KP70-HDTL-TX-RX User Manual
Series

EXC-4KP70-HDTL-RX-TX USER MANUAL
Thank you for purchasing this
incredible product.
For best performance and safety, please
read these instructions carefully before
connecting and operating this product.
Surge protection device recomm-
ended
This product contains sensitive electrical
components that may be damaged by
electrical spikes, power surges, electro
static discharge (ESD), lightning strikes or
transients. The use of surge protection
systems is highly recommended in order to
protect and extend the life of your equipment
Safety and Performance Notice
The transmission distances of HDMI over
UTP Cat cables are measured using TE-B
CONNECTIVITY 1427071-6 EIA TIA-568
termination (T568B) of cables is essential
for optimal performance.
Do not run the HDBaseT™ / Cat5e/6/6a
cabling in close parallel proximity or close
to mains power cables. This will minimise
interference of the unshielded twisted pairs
in the CAT5e/6 cable, which can cause
problems with the signal transmission.
Only use the power supply supplied with
the unit, or a PhD Solutions supplied repla-
cement.
Do not disassemble any of the equipment.
This will void the manufacturer’s warranty.
Table of contents
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Introduction......................................................
Features...........................................................
Package Contents............................................
Optional Accessories.......................................
Specifications...................................................
Colour Space Conversion (CSC).....................
IR Pin outs........................................................
Operations Controls & Functions.....................
Example Diagrams..........................................
Cable Termination & Best Practices.................
Application Diagram.........................................
Troubleshooting...............................................
Product Warrantee...........................................
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1.Introduction
The ECO HDMI extender transmitters and display receivers are built with the latest
features, at economic price points and are tailored for the custom installer. They support
HDMI2.0 4K60Hz 4:4:4 HDCP2.2 HDR-18Gbps over HDBaseT™ up to 40m and 1080P
up to 70m.Embedded with CSC visually lossless compression technology they deliver
HDMI, Bi-directional IR, RS232 and PoC power over a single CAT5E/6/6A cable. The
24V-1 Amp power supply supplied with the transmitter can be plugged into either the
transmitter or display receiver end for PoC power over a single CAT cable. These are
typically used to extend a source to a remote display with Infrared and/or RS232 control.
2.Features
• HDBaseT™ distribution of video and audio over a single CAT cable
• Colour Space Conversion (CSC) visually lossless compression technology supports:
HDMI2.0b 4K50/60 4:4:4 HDR 8bit/10bit 18Gbps
• Extends Resolutions of 4K2K@50/60Hz 4:4:4, 4K2K@50/60Hz 4:2:0, 4K2K@30Hz
@24bit, 3D1080P@60Hz@36bit 1080P@120Hz@24bit, 1080P @60Hz@48bit video
up to 40m
• Extends Resolutions of HDMI 1080P@60Hz36bit; 3D1080P@30Hz36bit video up to 70m
• HDR (High Dynamic Range) 10 Bit Pass Through
• Supports HDMI High Bit rate (HBR) audio pass through for most digital HDMI audio
formats including Dolby TrueHD, Dolby Atmos; DTS-HD Master Audio and DTS:X
transmissions
• Supports CEC passthrough
• Supports bi-directional IR and RS-232
• Supports PoC (Power over HDBaseT™) to power the display receiver or the transmitter
end, Power consumption is less than 10W
• DVI,HDCP2.2 and HDCP 1.4 compliant
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3.Package Contents *Transmitter & receiver sold separately
EXC-4KP70-HDTL-RX Display Receiver
• 1 x EXC-4KP70-HDTL-RX HDBaseT™ Display Receiver
• 2 x Surface mounting brackets
• 1 x Phoenix terminals (male)
• 1 x ECO-IR-RX 5V IR (RX) receiver cable
• 1 x ECO-IR-TX 5V IR (TX) emitter/blaster cable
• 1 x User manual
EXC-4KP70-HDTL-TX Transmitter
• 1 x EXC-4KP70-HDTL-TX Transmitter
• 2 x Surface mounting brackets
• 1 x Phoenix terminals (male)
• 1 x ECO-IR-RX 5V IR (RX) receiver cable
• 1 x ECO-IR-TX 5V IR (TX) emitter/blaster cable
• 1 x PHD-ADP0047 24V/1A power supply
• 1 x User manual
4.Optional accessories
These optional accessories are not included with this Matrix KIT and can be purchased
separately
PHD-OPTOCABLE-E: Optically isolated IR control cable, 3.5mm Mono to 3.5mm Stereo
jack, for IR passthrough from third party control solutions to PhD Solutions ECO extenders.
Compatible with 12v IR third party products. Note: Cable is directional -Mono end plugs
into IR output of the control system -stereo end plugs into the IR input of the extender.
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5.Specifications
Technical
HDMI Compliance HDMI 2.0b
HDCP Compliance HDCP 2.2 and HDCP 1.4
Video Bandwidth 600 MHz [18 Gbps]
HDBaseT Class B
Technology Colour Space Compression (CSC)
Video Resolutions up to 4K2K@50/60Hz(YUV4:4:4),4K2K@30Hz,1080P
@120Hz, and 1080P 3D@60Hz
Color Space RGB, YCbCr 4:4:4, YCbCr 4:2:2
Color Depth 10-bit, 12-bit
HDMI Audio Formats
(Pass-through)
LPCM 2/5.1/7.1CH, Dolby Digital, DTS 5.1, Dolby Digital+,
Dolby TrueHD, DTS-HD Master Audio, Dolby Atmos,
DTS:X
ESD Protection Human body model —
±8kV (air-gap discharge) & ±4kV (contact discharge)
Connections
Inputs
Transmitter :1x HDMI Type A [19-pin female]
1x IR INPUT [3.5mm Stereo Mini-jack]
1x RS-232 [Phoenix jack]
Receiver: 1x HDBaseT In [RJ45]
1x IR INPUT [3.5mm Stereo Mini-jack]
1x RS-232 [Phoenix jack]
Outputs
Transmitter : 1x HDBaseT Out [RJ45]
1x IR OUTPUT [3.5mm Stereo Mini-jack]
Receiver: 1x HDMI Type A [19-pin female]
1x IR INPUT [3.5mm Stereo Mini-jack]
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Mechanical
Housing Metal Enclosure
Color Black
Dimensions Tx & RX 115mm [W] x65mm [D] x 17mm [H]
Weight 405g
Power Supply Input: AC100 - 240V 50/60Hz, Output: DC 24V/1A
(US/EU standards, CE/FCC/UL certified)
Power Consumption 24W (Max)
Operation Temperature 32 - 104°F / 0 - 40°CV
Storage temperature -4 - 140°F / -20 - 60°C
Relative Humidity 20 - 90% RH (no condensation)
NOTE: Specifications are subject to change without notice.
6.Colour Space Conversion (CSC) Technology over HDBaseT™
HDBaseT™ technology is limited to the maximum bandwidth of CAT cable at 10.2 Gbps,
it does not have enough bandwidth to support the 18Gbps required for 4K UHD resol-
utions of 4K 60Hz 4:4:4 or 4K60Hz 4:2:2 with HDR 8/10bit colour space. With new
sources and displays supporting these high bandwidth resolutions there is now a
requirement to integrate video resolutions with data speeds up to 18 Gbps over distance
to multiple locations. We have implemented CSC (Colour Space Conversion) technology
into our latest products to ensure 4K HDR signals can now be supported over the 10.2
Gbps infrastructure of HDBaseT™.
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Colour Space Conversion reduces the data rate of the HDMI signal by converting the
colour space (or Wide Colour Gamut) from 4:4:4 or 4:2:2 to a lower format. Within
Colour Space Conversion technology, the native resolution and frame rate remain
constant from end to end. The only part of the signal that is converted during transm-
ission is the colour gamut variations.
* CSC products do not support HDR10+ or Dolby Vision due to the way these specific
creations of HDR are encoded. These codecs transmit repeated metadata packets
throughout the transmission of any media making it impossible at this stage to convert
in the same way using CSC technology.
7.IR Pin Outs
IR (RX) Receiver and IR (TX) Emitter/Blaster
IR RECEIVER IR BLASTER
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8.Operations Controls and Functions
8.1. HDBaseT™ Transmitter
EXC-4KP70-HDTL-TX
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No. Name Function description
1 POWER This LED illuminates when the device is connected with
the power supply.
2 DC 24V
Plug the supplied PHD_ADP0047 24V DC power supply
into the unit and connect the adapter to the AC wall
outlet. (Only plug into either the Transmitter or the
Display receiver )
3 HDBaseT™ OUT
Standard HDBaseT™ signal output port. Connect to the
Display Receiver HDBaseT™ input with a terminated
UTP CAT cable.
4HDMI2.0 INPUT HDMI input port. Connect to an HDMI Source with an
HDMI cable.
5 IR IN IR Receiver input. Connect the 5V IR Rx cable here.
6 IR OUT IR transmitter output. Connect the 5V IR TX emitter/
blaster cable here.
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7 RS-232 The Phoenix Jack sends RS232 control Signals
between the Transmitter & Display Receiver
8Connection Signal
Indicator Lamp
※Illuminate: The Transmitter and Receiver connection
status is GOOD
※Flashing: The Transmitter and Receiver connection
status is POOR
※Dark: The Transmitter and Receiver are not
connected.
9Data Signal
Indicator Lamp
※Illuminate: HDMI signal with HDCP.
※Flashing: HDMI signal without HDCP.
※Dark: No HDMI signal.
8.2 HDBaseT™ Display Receiver
EXC-4KP70-HDTL-RX
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No. Name Function description
1 POWER This LED illuminates when the device is connected
with the power supply.
2 DC 24V
No connection is required if powered by the transmitter
(The Transmitter will power the display receiver from
the HDbaseT IN port over PoC from the transmitter.)
You can power the transmitter from the display receiver
by connecting the 24VDC 1Amp power supply here.
3 HDBaseT™ IN
Standard HDBaseT™ signal input port. Connect to the
Transmitter HDBaseT™ input with a terminated UTP
CAT cable.
4 HDMI 2.0 OUT HDMI output port. Connect to the display with an HDMI
cable.
5 IR IN IR Receiver input. Connect the 5V IR Rx cable here.
6 IR OUT IR transmitter output. Connect the 5V IR TX emitter/
blaster cable here.
7 RS-232 The Phoenix Jack sends RS232 control Signals between
the Transmitter & Display Receiver.
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Connection
Signal Indicator
Lamp
※Illuminate: The Transmitter and Receiver connection
status is GOOD
※Flashing: The Transmitter and Receiver connection
status is POOR
※Dark: The Transmitter and Receiver are not connected.
9Data Signal
Indicator Lamp
※Illuminate: HDMI signal with HDCP.
※Flashing: HDMI signal without HDCP.
※Dark: HDMI signal.
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9. Example Diagrams
※Example 1
POC (Power Over Cable) Application Example:
The system can be powered from either the Transmitter or Display Receiver side.
Only plug the supplied PHD_ADP0047 24V DC into one end: either the Transmitter or
the Display receiver
※Example 2
Bi-directional Infra red control Application Example:
Infrared signals can be sent or received from both the transmitter and display receiver
ends
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※Example 3
Bi-directional RS232 control Application Example:
RS232 signals can be sent or received from both the transmitter and display receiver ends.
RS-232 Cable RS-232 Cable
RS-232 Cable RS-232 Cable
10.Cable Termination and best practices
Sending High Bandwidth HDMI signals over Cat cable successfully is determined by the
bandwidth capability of the cable network. Most problems with HDMI distribution can be
avoided by following a few basic principles. For 4K signal distribution or long distance
runs over HDBaseT™. we recommend CAT6 UTP solid 23 AWG 550mhz Cable.
1. Use decent quality SOLID UTP CAT cable: a min CAT5E or above.
2. Avoid using CCA (copper clad aluminium) this is cheap cable as its made up of mostly
aluminium and does not carry the bandwidth required for long distance HDMI distribution
or CSC 18Gb compression technology.
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3. The CAT cable should be terminated properly with the correct RG45 connectors
according toTIA568B termination standard as this is less prone to electromagnetic
interference.
4. Avoid running the Cat cable close to or parallel with electric cables, near machinery
or HVAC compressors
5. Handle the Cat cable with care, avoid stretching kinking, denting, twisting ,folding
or joining it as this will limit the bandwidth of the cable.
6. Avoid punch down block or wall plates, these may work but are not recommended as
they add potential resistance to the network and reduce transmission distance and
bandwidth.
7. Avoid tight bends and tying cable ties tightly around the CAT cables.
8. If the HDMI signal does not have the correct amount of bandwidth (up to 8gbps for
CSC 18gbps compression) you will not get a picture. If there is any EMI
(electromagnetic interference) this will disrupt the signal. If there is unstable voltage
the signal will be disrupted
9. If shielded FTP CAT cables are used, they should be terminated correctly with the
correct shielded connectors, if this is not done properly, more EMI interference will be
introduced into the cable and performance will be inhibited.
RJ45 Pin-Out T568B
1.White Orange 5.White Blue
2.Orange 6.Green
3.White Green 7.White Brown
4.Blue 8.Brown
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11. Application Diagram
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12. Troubleshooting
Should you encounter installation difficulties or issues with device communication, the
following checklist of common issues and causes should help resolve your issues. If you
still continue to experience issues, please contact your place of purchase.
NO OR POOR PICTURE QUALITY:
• Connected and powered? Double check all HDMI, Ethernet and power cables are firmly
connected into the correct ports and all devices are correctly powered.
• Cable length? Are you approaching the maximum distance of the cable (70m for 1080p,
40m for 4K) if so, adjust the picture quality or try using an additional extender kit to go
further distance. Cables bundled together may cause cross talk and further degrade
signal quality.
• Signal strength? The use of cable joins, stranded patch panels, wall outlets and stranded
patch leads as interconnects between them, can significantly reduce signal strength.
Use solid core straight through connections wherever possible.
• If you reduce the resolution of the source do you get a picture? If so, this suggests a
conflicting resolution between source and display or a bandwidth capacity issue with
your cable. Check all inputs and outputs share the same resolution capabilities.
• Picture ‘snow’ / HD ‘noise’ signifies a failure to fully establish a signal and can often
be caused by poorly terminated RJ45 connectors or excess cable lengths. Ensure your
cable is correctly wired to 568B standards.
• Pink or off-colour picture? This could be caused by an invalid EDID or the source device
failing to read the EDID from the matrix. Try re-booting matrix and all source devices to
force the re-reading of the EDID.
• Cable quality and condition - HDMI cable/connectors can easily be damaged, and the
quality of material can vary, Always use good quality leads and cables and try swapping
cables that are known to be working to see if this improves your image.
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IR Control:
• Are the IR (TX) emitter/blasters and IR (TX) receivers correctly positioned to allow
infrared signals to be transmitted and received? Emitters should be fixed firmly over
infrared sensors of sources. Receivers should be attached to displays ensuring a clear
line of sight to the remote control used to operate.
• Is your remote control powered and sending a signal? As IR is invisible to the naked eye,
check your remote is transmitting a signal by viewing the remote handset sensor through
a digital camera/camera phone. The sensor should flash when a button on the handset
is held down.
• IR signal dropout can be experienced due to exterior emissions of infrared radiation.
Ensure emitters and receivers are away from direct sunlight. Halogen lighting and plasma
screens may also interfere with IR signals.
13. PhD Solutions Product Warranty
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL
AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. YOUR RIGHTS AND
THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also have other legal rights
that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of
liability under this Limited Warranty will not apply to the extent prohibited by applicable law.
For a full description of your legal rights you should refer to the laws applicable in your
jurisdiction and you may wish to contact a relevant consumer advisory service. Should
you feel your product does not function adequately due to defects in materials or work-
manship, PhD Solutions (hereby referred to as “the warrantor”) will, for the length of
the period indicated below: Repair the product with new or refurbished parts,or replace
it with a new or refurbished product.
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1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE PHD Solutions
(“PHD Solutions”), 5th Floor, Barkly Wharf, Le Caudan Waterfront, Port Louis, Mauritius,
warrants to the owner of the enclosed product that the product contained in this box
(“Product”) will be free from defects in materials and workmanship for a period of two
years from the date of delivery following the original purchase (the “Warranty Period”), or
if this product has been professionally installed, the warranty start date is from the date
your installer purchased the item, not your system commissioning date. Please check
with your installer for their purchase date. If the Product fails to conform to this Limited
Warranty during the Warranty Period, PHD Solutions will, at its sole discretion, either
(a) repair or replace any defective Product or component; or (b) accept the return of the
Product and refund the money actually paid by the original purchaser for the Product.
Repair or replacement may be made with a new or refurbished product or components,
at PHD Solutions’ sole discretion.
If the Product or a component incorporated within it is no longer available, PHD Solutions
may replace the Product with a similar product of similar function, at PHD Solutions’ sole
discretion. This is your sole and exclusive remedy for breach of this Limited Warranty.
Any Product that has either been repaired or replaced under this Limited Warranty will
be covered by the terms of this Limited Warranty for the longer of ninety (90) days from
the date of delivery or the remaining Warranty Period. This Limited Warranty is transferable
from the original purchaser to subsequent owners, but the Warranty Period will not be
extended in duration or expanded in coverage for any such transfer.
2.WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM
UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the Product must
(a) notify PHD Solutions of the intention to claim during the Warranty Period and prov-
iding a description of the alleged failure, and (b) comply with PHD Solutions’ return
shipping instructions, and (c) ship the Product at owner’s cost (except where prohibited
by applicable law) to PHD Solutions for repair or replacement. PHD Solutions will have
no warranty obligations with respect to a returned Product if it determines, in its reaso-
nable discretion after examination of the returned Product that the Product is an Ineligible
Product (defined below). PHD Solutions will bear all costs of return shipping to owner,
except with respect to any Ineligible Product, for which owner will bear all shipping costs.
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3. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively “Ineligible Products”): Products
marked as “sample” or sold “AS IS”; or Products that have been subject to: (a) modifi-
cations, alterations, tampering, or improper maintenance or repairs; (b) handling, storage,
installation, testing, or use not in accordance with the Installation Guide or other instru-
ctions provided by PHD Solutions; (c) abuse or misuse of the Product; (d) breakdowns,
fluctuations, or interruptions in electric power or the telecommunications network;
Electro Static Discharge (ESD) or (e) Acts of God, including lightning, fire, flood,
tornado, earthquake, or hurricane. This warranty does not cover consumable parts,
including batteries, unless damage is due to defects in materials or workmanship of the
Product, or software (even if packaged or sold with the product). PHD Solutions
recommends that you use only authorized service providers for maintenance or repair.
Unauthorized use of the Product or software can impair the Product’s performance and
may invalidate this Limited Warranty. PHD Solutions does not warrant that operation of
the Product will be error-free or uninterrupted or that the Product will in every case
process all data correctly.
4. DISCLAIMER OF WARRANTIES
Except as stated above in this limited warranty, and to the maximum extent permitted by
applicable law, PHD Solutions disclaims all express, implied, and statutory warranties
and conditions with respect to the product, including the implied warranties of mercha-
ntability, fitness for a particular purpose. To the maximum extent permitted by applicable
law, also limits the duration of any implied warranties or conditions to the duration of this
limited warranty.
5. LIMITATION OF DAMAGES
In addition to the above warranty disclaimers, in no event will PHD Solutions be liable
for any consequential, incidental, exemplary, or special damages, including any damages
for lost data or lost profits, arising from or relating to this limited warranty or the product,
and PHD Solutions’ total cumulative liability arising from or related to this limited warranty
or the product will not exceed the amount actually paid for the product by the original
purchaser.
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6.LIMITATION OF LIABILITY
PHD Solutions disclaims all liability of any kind of PHD Solutions’ suppliers. The PHD
Solutions online services (“services”) may provide you information (“product information”)
regarding your products performance and/or peripherals connected to your product
(“product peripherals”). The type of product peripherals that may be connected to your
product may change from time to time. Without limiting the generality of the disclaimers
above, all product information is provided for your convenience, “as is”, and “as available”.
PHD Solutions does not represent, warrant, or guarantee that product information will
be available, accurate, or reliable. You use all product information, the services, and the
product at your own discretion and risk. You will be solely responsible for (and PHD
Solutions disclaims) any and all loss, liability, or damages, including to your hvac system,
plumbing, home, product, product peripherals, computer, mobile device, and all other
items and pets in your home, resulting from your use of the product information, services,
or product. Product information provided by the services is not intended as a substitute
for direct means of obtaining the information.
7.VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an implied warranty lasts or
exclusions/limitations on incidental or consequential damages, so some of the limitations
set out above may not apply to you.
8.COPYRIGHT NOTICE
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval
system, or any of its part translated into any language or computer file, in any form or
by any means (electronic, mechanical, magnetic, optical, chemical, manual, or otherwise)
without express written permission and consent from PHD Solutions.
© Copyright 2019 PHD Solutions. All Rights Reserved.
VER 1.0_ 28052019 MXC-4K431-HDTL-KIT User Manual – May 2019
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Series
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