Phihong Midspan User manual

Phihong Midspan
User Manual
Rev. 3.2
PES11996

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
Disclaimer
Phihong accepts no accountability or liability arising from the use of the Midspans, as described
in this document. The handling of equipment will be users’ responsibility. Applications
described in this document are for descriptive purposes only. Phihong does not provide warranty
for modified products.
Notice
This document contains informative information about the software and hardware used on the
Midspan. The information is held to be accurate and reliable from time of print. Please be
advised that product development and revisions are still in course of action. Phihong cannot be
held responsible for involuntary error, exclusions, inaccuracies, or following changes of printed
material.
Phihong reserves the right to make changes to products and to their specifications as described in
this document, at any time, without prior notice. The contents of this document may not be
photocopied or reproduced in any form without written permission of Phihong.
NOTE: Midspans are for indoor use only!
© June 2008 Phihong USA Corp.
All Rights Reserved.
This document is subject to change without notice.
PES11996
or www.Midspans.com
1

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
Contents
1. Safety Procedures
1.1 General Precautions ……………………………………………………. 4-6
2. Midspan Hardware Setup
2.1. Physical Hardware Appearance ….…………………………………….. 7
2.2. Power Cord Requirements ……………………………………………… 8
2.3. Connecting Ethernet Cables …………………………………………….. 9
2.4. Connecting USB and Power Cables …………………………………….. 9
2.5. Powering Up …………………………………………………………….. 10
2.6. LED Indicators ……….…………………………………………………. 10-11
2.7. Rack-Mounting Installation ……………………………………………... 11
2.8. Technical Specifications ………………………………………………… 12-13
3. Phihong GUI and USB Driver Installation
3.1 PC-to-Midspan Connection via USB/RS232………………………….... 14
3.2 Device Manager: To View Port Properties ………………………………15-16
3.3 USB block diagram ……………………………………………………... 17
4. Midspan GUI
4.1 GUI Main Window …………………….………………………………. 18-19
4.2 GUI System Control ……………………………………………….…... 20
4.3 GUI System Information ………………………………………………. 21-22
4.4 GUI Port Description ……………………………………………….……23-24
4.5 GUI Parametric Information ……………………………………………. 25
5. Troubleshooting ………………………………………………………………...…. 26
6. Appendix
A. Optional RPS – option R ...……………………………………………… 27
B. Optional NIC Interface - option N ……………………………………... 28-54
C. Frequent Questions ……………………………………………………… 55
or www.Midspans.com
2

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
List of Figures:
Figure 1 - Midspan is not connected ………………….…………………...……..…….. 7
Figure 2 - Data & Power (top row), Data (bottom row) ………………………………… 7
Figure 3 - Connectors and Indicator …………………………………………………….. 7
Figure 4 - Rear Side of Midspan……….…………………..……………………...…… 7
Figure 5 - DC Power Connector ………………………………………………………… 7
Figure 6 - AC Power connector …………………………………………………………. 7
Figure 7 - Midspan connected through ‘Data & Power’ line ………………….……….. 9
Figure 8 - NIC Cable …………………………………………………………………….. 9
Figure 9 - USB Cable ……………………………………………………………………. 9
Figure 10 - USB Cable Connected ………………………………………………………. 9
Figure 11 - AC Power Cord ……………………………………………………………… 9
Figure 12 – Rack-Mounted Midspan …………………………………………………….. 11
Figure 13 – Rack mounting bracket and screws …………………………………………. 11
Figure 14 - GUI Main Window ……..…………………………………………………… 17
Figure 15 - System Setup & Control …………………………………………………….. 18
Figure 16 - System Information and Port Commands …….………………………………19
Figure 17 - Port Description ……………………………………………………………… 20
Figure 18 - LED Key (Port Status)………………………………………………………... 21
Figure 19 – Port Specific Control .………………………………………………………... 22
Figure 20 Parametric Information ……………………………..…………………………. 24
List of Tables:
Table 1: LED Indicator ………………………………………………………………….. 11
Table 2: Electrical Specifications ……………………………………………………….. 13
Table 3: Troubleshooting ………………………………………………………………... 35
or www.Midspans.com
3

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
1.1 Safety Procedures – General Precautions
General - Please read the following precautions carefully before installing and connecting the
system to a power source.
Note – Only qualified and trained service personnel (in accordance with IEC 60950 and AS/NZS
3260) should install, replace, or service the equipment. Install the system in accordance with
Country, National or to the U.S. National Electric Code if you are in the United States.
Precautions:
1. The building facilities in which the product will be used requires a fuse or circuit breaker
no larger than 15 A for 120 Vac (U.S.A.) or 10 A, 230 Vac (international). The building
facilities must protect the Midspan from over current or short-circuits.
2. Before connecting the Midspan to a power source (including power cord requirements),
read the Midspan Hardware Setup procedure in Section 2. This procedure as with all
procedures and instruction s can be found in the Midspan User Manual. To download a
copy of the Manual, visit “www. Phihong.com”.
3. To prevent the Midspan from overheating, do not operate the product in an area that
exceeds the maximum recommended ambient temperature of 40 ºC. Allow at least 3 to 4
inches of clearance around all ventilation openings.
4. In order to support the Midspan weight, do not stack the chassis on any other equipment.
Shelf mounted equipment requires a stable and durable surface. When installed, do not
push or pull on the Midspan when the equipment is installed.
5. The Midspan consists of two rows of “Data and “Data & Power” ports. The ports use
RJ-45 data sockets. Do not connect telephone cables into these ports. Only RJ-45 data
cables may be connected to these sockets.
6. Do not work on the Midspan system or connect or disconnect cables, during periods of
lightning activity.
7. The AC or DC plug/socket combination must be accessible at all times, as it serves as the
main disconnect device to the product.
8. Before servicing the product, always disconnect the product from its AC and DC source.
9. Disposal of this product should abide by all appropriate National laws and regulations.
or www.Midspans.com
4

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
1.1 Sicherheitsmaßnahmen – Allgemeine Vorsichtsmaßnahmen
Allgemein – Lesen Sie die folgenden Vorsichtsmaßnahmen sorgfältig durch, bevor Sie das
System installieren und an eine Energiequelle anschließen.
Hinweis – Das Gerät darf nur durch qualifiziertes und geschultes technisches Personal (gemäß
IEC 60950 [Vorschrift 60950 der Internationalen Elektrischen Kommission] und AS/NZS 3260
[Vorschrift für Australien und Neuseeland]) installiert, ersetzt oder repariert werden. Installieren
Sie das System auch in Übereinstimmung mit den geltenden nationalen oder europäischen
Vorschriften bzw. der NEC-Vorschrift, falls Sie sich in den Vereinigten Staaten befinden.
Vorsichtsmaßnahmen:
1. Die Gebäudeinstallationen, in denen das Produkt benutzt wird, müssen über eine
Sicherung oder einen Schutzschalter mit maximal 15 A für 120 VAC (USA) oder 10 A
für 230 VAC (international) verfügen. Die Gebäudeinstallationen müssen das Midspan-
Device vor zu starkem Strom oder Kurzschlüssen schützen.
2. Lesen Sie vor dem Anschließen des Midspan-Device an eine Energiequelle
(einschließlich der erforderlichen Anschlussleitungen) die Setup-Anleitung für Ihre
Midspan-Hardware in Kapitel 2 genau durch. Dieses Verfahren wird zusammen mit allen
weiteren Vorgängen und Anweisungen im Benutzerhandbuch für das Midspan-Device
beschrieben. Sie können das Benutzerhandbuch unter "www. Phihong.com"
herunterladen.
3. Um das Midspan-Device vor Überhitzung zu schützen, benutzen Sie das Produkt nicht in
Räumen, die die maximale empfohlene Umgebungstemperatur von 40oC überschreiten.
Lassen Sie um alle Lüftungsöffnungen herum mindestens 7,5 bis 10 cm (3-4 inches) frei.
4. Stützen Sie das Gewicht des PoE Midspan-Device nicht ab, indem Sie das Gehäuse auf
ein anderes Gerät stellen. Falls Sie das Gerät auf ein Gestell montieren, muss dieses eine
stabile und haltbare Oberfläche haben. Nach der Installation des Systems bewegen Sie
das Midspan-Device nicht mehr.
5. Das Midspan-Device enthält zwei Reihen mit "Datenports" und "Daten- und Stromports".
Die Ports verwenden RJ45-Datenanschlüsse. Schließen Sie keine Telefonkabel an diese
Ports an. Es dürfen nur RJ45-Datenkabel an diese Eingänge angeschlossen werden.
6. Führen Sie an dem Midspan-System keine Arbeiten durch, schließen Sie keine Kabel an
und trennen Sie keine Kabelverbindungen während Gewittern mit Blitzen.
7. Der Steckanschluss für Gleich- oder Wechselstrom muss jederzeit zugänglich sein, da er
als Haupttrenngerät für das Produkt dient.
or www.Midspans.com
5

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
8. Trennen Sie das Produkt immer erst von der Stromquelle, bevor Sie Wartungs- oder
Reparaturarbeiten daran durchführen.
9. Entsorgen Sie dieses Produkt gemäß aller geltenden Gesetze und Vorschriften Ihres
Landes und der EU (falls Sie sich in einem Land der EU befinden).
or www.Midspans.com
6

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
2. Midspan Hardware Setup
2.1 Physical Hardware Appearance:
Front Side of Midspan:
Fig. 1Midspan is not connected
or www.Midspans.com
7
Rear Side of Midspan:
*Optional Components – please see Appendix A and Appendix B.
Fig. 6 AC Power Connector
AC in – IEC320 inlet 3 pin
Fig. 4 Rear Side of Midspan
Fig. 5 DC Power connector*
DC in – Molex, 6 pin p/n 39-30-0060 or equivalent
DC in mate
–
Molex, 39-01-2065,
p
in
p
/n 39-00-0077
NIC Connector*
AC LED
USB Connector RPS LED*
Fig. 3 Connectors and Indicator
Fig. 2 Data & Power (top row), Data (bottom row)

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
2.2 Power Cord Requirements:
Power cords must meet the requirements for the country it is intended to be used.
U.S.A. and
Canada
•The cord must have a minimum of 10A rated current
competence.
•The cord must be CSA or UL approved.
•The minimum requirement for the flexible cord is:
o18 AWG (10A)
oThree-conductor (Line, Neutral, Ground)
oType SV (Stranded Vacuum Rubber Jacketed) or
SJ (Stranded Junior Rubber Jacketed) or SVT
(Stranded Vacuum Rubber Jacketed Themoplastic) or
SJT (Stranded Junior Themoplastic)
•The plug must be earth-grounded with a NEMA 5-15P (15A,
125 V) or NEMA 6-15P (15A, 250 V) configuration.
Europe
Switzerland
•The supply plug must comply with SEV/ASE 1011.
Denmark
•The supply plug must comply with section 107-2-D1, standard
DK2-1a or DK2-5a.
United Kingdom
•The Midspan is covered by General Approval (section 16.16.060),
NS/G/12345/J100003, for indirect connection to a public
telecommunication system.
France and Peru
•IT equipments cannot power this device. In the case of an IT
powered device, the unit needs to be powered by 230 V through
an isolation transformer with a ratio of 1:1 and the secondary
connection (Neutral) is properly grounded.
The Midspan must have access to a nearby power outlet. By disconnecting the power
cord from the outlet, you will eliminate power from the device.
The flexible cord that connects to the Midspan must have a configuration to connect with
an EN60320/IEC320 inlet connector.
According to the EN60950/IEC 950 specifications, this device functions under SELV
(Safety Extra Low Voltage) conditions. The conditions are true if the equipment and the
connected device functions under SELV conditions.
or www.Midspans.com
8

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
2.3 Connecting Ethernet Cables*
or www.Midspans.com
9
2.4 Connecting USB and Power Cables
USB cable:
The USB cable is connected to the USB connector located in the front side of the
Midspan and a USB port on your PC/labtop.
Fig. 9 USB Cable* Fig. 10 USB Cable Connected
AC power cord:
The AC power cable is connected to the AC power connector located in the rear side of
the Midspan and the power outlet.
Fig. 11 AC Power Cord**
*Ethernet and USB cables are not included
** AC Power Cord may be order separately
Fig. 8 NIC Cable* Connected
Fig. 7 POE370U connected through ‘Data & Power’ line

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
2.5 Powering Up
Midspan is powered by the power cord. In order to apply or remove power to/from the Midspan,
connect or disconnect the AC power cable to/from the AC power connector on the rear side of
the unit.
With AC power applied, the unit starts-up and the internal fans are active. The device runs
through a quick power-on test, which takes less than 10 seconds. During this period, all ports are
initially disabled and the port indicators light up. The sequence of the port LEDs are shown in
section 2.6 LED Indicator – Cold Start. Ports are now operating under normal conditions.
2.6 LED Indicator:
Cold Start:
a. AC – LED turns ‘green’ Æremains on
b. NIC – LED turns ‘green’ Æred Ægreen Æturns off Æred Æturns off (unless connected)
c. 24-Ports (with ports connected) – LED turns ‘orange’ Ægreen Æorange Æ
green Æturns off – LED turns ‘green’ individually Æports 1,9,17 Æports 2,10,18 Æ
ports 3,11,19 Æports 4,12,20 Æports 5,13,21 Æports 6,14,22 Æports 7,15,23 Æports
8,16,24 ÆAll 24-Ports are connected – LED remains ‘green’
d. 24-Ports (without ports connected) – LED turns ‘orange’ Ægreen Æorange Æ
green Æturns off – LED blinks ‘orange’ individually Æports 1,9,17 Æports 2,10,18 Æ
ports 3,11,19 Æports 4,12,20 Ægroup 5,13,21 Æports 6,14,22 Æports 7,15,23 Æports
8,16,24 ÆBlinks ‘orange’ across all 24-Ports
When ‘System Reset’ is clicked on the GUI (application file):
a. AC – LED remains ‘green’
b. NIC – LED remains off unit connected
c. 24-Ports (with ports connected) – same sequence as Cold Start
d. 24-Ports (without ports connected) – same sequence as Cold Start
or www.Midspans.com
10

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
Table 1: LED Indicator
Conditions
Indicator LED Off Green Orange Blinking Orange
Port
LED Indicates port is
disabled
Indicates port is
connected
Indicates port has
an error
Indicates port is
disconnected but
enabled
NIC
LED Indicates NIC is
disconnected
from Network
N/A
Indicates NIC is
connected to
Network
N/A
AC LED
Indicates
Midspan is not
powered
Indicates
Midspan is
powered
N/A N/A
2.7 Rack-Mounting Installation
Fig. 12 Rack-Mounted Midspan (front)
Fig. 13 Rack mounting bracket and screws (side/rear)
Position the Midspan on the rack. Arrange the mounting bracket to the corresponding screw
holes on the Midspan. Keep the screw area visible to insert screws, and then tighten the screws.
Screws and brackets will be included in the package.
or www.Midspans.com
11

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
2.8 Technical Specifications
Mechanical Specifications:
Dimensions – 17.25 inch (438 mm) length
8.98 inch (228 mm) width
1.75 inch (44.5 mm) height
Environmental Specifications:
Temperature Relative Humidity
- Operating: 0°C to +40°C - Operating: 5% to 90%
- Non-Operating: -25°C to +65°C - Non-Operating: 5% to 90%
*Please contact sales for more info.
or www.Midspans.com
12

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
Electrical Specifications:
Table 2: Electrical Specifications
Parameters Specifications
AC Input voltage rating 100VAC to 240VAC
AC Input voltage range 90VAC to 264VAC
AC Input current 5.5A (rms) at Max. load
AC Input frequency: 47Hz to 63Hz
Max. In-rush current 30A for 115VAC at Max. load
60A for 230VAC at Max. load
DC Input voltage range
(-R option)
47VDC to 57VDC
DC Input current 8.7A max
POE370U POE576U
-480 -560 -560
AC Output voltage
50VDC 56VDC 56VDC
Max. load current 0.32A 0.275A 0.65A
Output Power, per port
POE370U 15.4W (not to exceed total output power)
POE576U 36W (not to exceed total output power)
No. of ports
Total Output Power -8 -16 -24
POE370U 125W max 250W max 370W max
POE576U 288W max 576W max N/A
Nominal Output Voltage 44VDC to 57VDC
or www.Midspans.com
13

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
3. Phihong GUI and USB Driver Installation:
Please locate and download the file Phihong GUI Installation from the Phihong website
(www.midspans.com).
Please follow the Installation Wizard to install the Phihong GUI for your model. and the
USB-to-Serial Comm Port driver. The USB-to-Serial Comm Port driver is necessary for
communicating between the Midspan via a Communication Port on the PC.
Note: Please refer to the Phihong website to insure you are installing the latest version of the
Phihong GUI. Example shown is using the POE370U GUI.
3.1 PC-to-Midspan Connection via USB/RS232
or www.Midspans.com
14

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
3.2 Device Manager: To view Port Properties
When you are ready to begin, please connect the proper end of the USB-to-Serial cable to
your Midspan and the other to an available USB port on your PC. If you installed the USB driver
described above, your PC will locate the new hardware.
To view which Serial COM Port your Midspan is installed, please follow the instructions:
ÆÆÆ
Please click , the following window will open:
Locate and expand ‘Ports (COM & LPT)’
or www.Midspans.com
15

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com or www.Midspans.com
16
Double click . In this example, the USB-to-Serial Comm Port
is installed on COM1. The COM Port will vary upon user.
Click . Assure Port Settings is as shown. Click . Click the pull down
menu to select the COM Port Number or stay with default.
Æ
Click to save all changes.
Note: The Midspan GUI only supports COM1 to COM16.

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
3.3 USB block diagram
or www.Midspans.com
17
Note: Assume USB-to-Serial-Comm Port driver is installed. Users’ PC will
automatically detect the newly installed/connected hardware.
USB port (PC)
USB Device (Midspan)
Internal function
Connects USB Port (PC) to
device (Midspan) via USB cable.
The PC automatically detects the
newly installed hardware. This
function is called Plug&Play,
available with a USB connection.
Internal USB device (Midspan)
sends a signal to your PC, creating a
“Virtual COM Port.” A Virtual
COM Port corresponds to a serial
communication port.
The PC quickly identifies the
connection as Serial Com. Windows
will automatically install your device
on an available serial COM port.
Changes may be made via Device
Manager. Section 3.2 discusses
Device Manager.
Wait for PC to respond.

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
4. Midspan GUI
The firmware is supplied with a Graphical User Interface (GUI), which is used to
configure and manage the PoE midspan system. If you have successfully installed the Phihong
GUI and USB driver – Please locate the Phihong POE GUI x.x.exe (x.x is revision no.) on your
desktop or from your Start menu. (Examples shown below are using the POE370U Midspan)
OR
Step 1: Choose Connection Type:
Step 2: Select Auto Scan: If the Phihong Midspan Device is found, click Linking.
or www.Midspans.com
18

Phihong USA Corporation •East Coast Engineering Center •630 Johnson Ave. Suite 102, Bohemia, NY 11716 •Tel: [phone]
www.Phihong.com
4.1 GUI Main Window:
Figure 14: GUI Main Window
Note: All features except for the Download and Comm Port commands are supported for the
Optional NIC Interface – option N found in Appendix B.
or www.Midspans.com
19