Philips AVENT SCD870 User manual

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SCD870

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SCD860
ENGLISH 4
DEUTSCH 30
ESPAÑOL 57
FRANÇAIS 84
ITALIANO 112
NEDERLANDS 139
PORTUGUÊS 166

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Table of contents
Introduction 4
Product overview 5
First-time setup 5
Mounting the baby monitor on the wall 7
Quick start guide 9
Viewing, hearing and monitoring your baby 12
Viewing your baby 12
Hearing your baby 13
How to get notied that your baby cries 14
Background monitoring 14
Notication options 15
Guest viewers and accounts 16
Inviting guests and a second admin 16
Giving and removing access 17
Account management 18
General app use 19
Video and audio quality optimisation 19
WiFi connection to the Internet 20
Using the baby monitor away from home 20
Using the app on several devices 21
Resetting the baby monitor 21
Firmware upgrades 22
WiFi status light signals 22
Security and privacy 24
Network security 24
Strong passwords 24
Safe use of the baby monitor app 24
Device compatibility 24
Ordering accessories 25
Guarantee and support 25
Frequently asked questions 25
Introduction
Congratulations on your purchase and welcome to Philips Avent! To benet
fully from the support that Philips Avent offers, register your product at
www.philips.com/welcome.
The uGrow Smart Baby Monitor uses new SafeConnectTechnology to
work across networks. It automatically adjusts to the network conditions
to maintain a high-quality constant connection to your baby. It continuously
seeks to reconnect if connection drops. Bandwidth usage has been
optimised so that it does not drain the battery of your mobile device
unnecessarily. It even works when you use your phone for other things.
The uGrow Smart Baby Monitor requires Internet connection and
WiFi.A good Internet connection and WiFi are essential to get the best
performance of your uGrow Smart Baby Monitor. A lower quality Internet
connection and WiFi can reduce the quality of the connection between
the uGrow app and baby monitor. It is compatible with iOS 7 or higher,
or Android 4.1 or higher. It has all the support features you expect of a
baby monitor, including lullabies, multi-colour nightlight, and humidity and
temperature monitoring.
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Product overview (Fig. 1)
1 WiFi status light
2 Infrared lights
3 Baby monitor lens
4 Microphone
5 Viewing indicator
6 Nightlight
7 Foot
8 Nightlight button
9 Lullaby play/pause button
10 Light sensor
11 Temperature and humidity sensor unit
12 Appliance plug socket
13 Reset button
14 On/off button
15 Wall mounting bracket
16 Adapter
17 Appliance plug
First-time setup
Before you start the set-up procedure, make sure:
- You have wireless Internet access (2.4 GHz WiFi).
- You are close enough to the WiFi router to have a good WiFi signal.
- If you use a WiFi repeater, make sure that your router and your WiFi
repeater have the same SSID (the network name) and that you use
the same password for the router and the repeater.
- You have the password of your WiFi network at hand.Always connect the
baby monitor to a secure network (see chapter ‘Security and privacy’).
- Make sure that your smart device runs on iOS 7 or higher, or
Android 4.1 or higher (for device compatibility, see chapter ‘Device
compatibility’).
1 Download the Philips Avent uGrow Smart Baby Monitor app from
the App Store or Google Play. Use keywords ‘uGrow smart monitor’
or ‘Philips smart monitor’ to nd the app.
2 Launch the app.
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3 Follow the on-screen instructions to create a uGrow account.
1 Make sure that you use a working email address on which you can
always be reached.
2 Use a strong password (see ‘Security and privacy’).
3 When you receive the verication email, follow the instructions in this
email to continue setting up your uGrow Smart Baby Monitor.
4 Create your user prole.
A user prole is needed to identify yourself to invited guest users.
5 Create your baby’s prole.
A baby name is needed to identify your baby monitor in the app, especially
when multiple baby monitors are connected to your account.
4 Follow the on-screen instructions to connect the baby monitor to
the mains.
1 Insert the appliance plug into the appliance plug socket in the
temperature and humidity sensor unit and insert the adapter into
a wall socket.
2 The Wi status light starts to ash orange when the baby monitor is
switched on. Wait until the WiFi status stops ashing. When the WiFi
status light is solid orange, the baby monitor is ready to read the WiFi
QR code.
5 Link the baby monitor to your smart device.
1 Select the WiFi network you want to use. Please note that the baby
monitor only works on a 2.4 GHz WiFi network.
2 Enter the WiFi password.
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3 As instructed by the app, hold the WiFi QR code on the screen of
your smartphone or tablet at a distance of around 20 cm in front of
the baby monitor lens. Slowly move the smartphone or tablet closer
or further away from the lens to ensure the WiFi QR is read properly.
When the baby monitor has read the WiFi QR code, it plays a short
tune and the WiFi status light starts to ash green.
4 Follow the on-screen instructions to complete the setup procedure.
5 The WiFi status light turns solid green when the baby monitor is linked
to the WiFi network.
Note: If you are unable to complete the setup procedure and your baby monitor
is not linked to your smart device after you have completed the steps above,
check ‘Frequently asked questions’ in this user manual for a possible solution.
Tip: For more information on theWiFi status light, see chapter ‘WiFi status
light signals’.
6 Next you get an introductory tour through the app.
7 You can then choose between two options:‘Help me mount the baby
monitor’ and ‘Let me see my baby’.
8 If you choose the rst option, you can follow the on-screen
instructions to mount the baby monitor on the wall (see chapter
‘Mounting the baby monitor on the wall’).At the end of the on-screen
instructions you can choose ‘Let me see my baby’.
Mounting the baby monitor on the wall
The baby monitor comes with a wall mounting bracket. Before you mount
the baby monitor on the wall, make sure there is a good WiFi signal at the
point where you want to mount the baby monitor. Follow the instructions
below to fasten the wall mounting bracket to the wall and to attach the
baby monitor onto the wall mounting bracket.
1 Use a pencil to put a cross on the wall at the place where you want to
mount the baby monitor.
2 Hold the wall mounting bracket to the wall. Make sure that one of the
holes is right over the cross that you put on the wall at step 1.
Note: Make sure that the ring of the wall mounting bracket slants downward
when you hold it to the wall. If the ring of the wall mounting bracket slants
upward, turn the wall mounting bracket the other way around so that it is in
the correct position.
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3 Use a pencil to mark the other screw hole on the wall.
4 Drill 2 holes in the wall at the marks.
5 Use 2 screws to fasten the wall mounting bracket to the wall.
Tighten the screws with a screwdriver.
6 Pass the humidity and temperature sensor unit through the hole in
the wall mounting bracket.Then align the slots in the foot of the baby
monitor with the projections on the ring. Fit the groove in the foot of
the baby monitor onto the raised edge on the inside of the ring.
7 Turn the foot of the baby monitor clockwise to position the baby
monitor.
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8 Insert the appliance plug into the appliance plug socket in the
temperature and humidity sensor unit and insert the adapter into
a wall socket. Now your baby monitor is ready for use.
Quick start guide
Main screen features
Top of screen:
1 All notications on/off
2 Sound level indication bar
3 Switch audio on/off
Bottom of screen:
4 Snap shot
5 Talk-back
6 Nightlight
7 Lullabies
Quick action buttons
,Snap shot: tap this button to take a photo of your baby.
- When you take a photo of your baby, the photo will be stored in
the photo album on your smart device.
,Talk-back: tap this button to talk to your baby directly.
Options available:
- Talk back on or off
- Adjust talk-back volume
,Nightlight: tap this button to switch the nightlight on or off.Tap the
settings icon in the bottom right-hand corner to adjust the colour of
the nightlight or to set the nightlight timer. Options available:
- Nightlight on/off
- Set the nightlight timer or switch the nightlight on continuously
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- Set the colour of the nightlight
,Lullabies: tap this button to switch lullaby playing on or off.Tap the
settings icon in the bottom right-hand corner to select the lullabies,
to set a timer and to adjust the volume. Options available:
- Select a lullaby from a list of lullabies
- Program a play list from the lullabies available
- Set the lullaby timer or choose play continuously
- Adjust the playback volume.
Background monitoring icons
- Bell icon: tap to switch notications on or off.
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- Mobile phone icon: tap to switch audio on or off.
Note: For more information about background monitoring, see chapter ‘Viewing,
hearing and monitoring your baby’.
Sound level indication bar
- The lights indicate the sound level in your baby’s room.
Note: For more information, see chapter ‘Viewing, hearing and monitoring
your baby’.
Left tray
- List of baby monitors linked to the app: tap the settings icon to set your
baby monitor preferences and to invite guest users to view your baby
- My account: tap this option to view and adjust your account
information, your prole and your baby’s prole, and to add or remove
a baby monitor
- About: tap this option for more information about the app, versions, etc.
- Support: tap this option to open the support menu
Note: For more information about the left tray, see chapter ‘General app use’.
Right tray
The right tray gives information on the users connected.
Note:The options in the right tray are only available to you if you are an admin
(for more information about the right tray, see chapter ‘General app use’).
- It shows who is currently watching
- It shows who has access or has no access
The privacy mode button prevents all users from being able to watch
your baby
Dashboard
The app’s dashboard is in the bottom tray.
1 Put your nger on the horizontal line on the screen just above the
icons at the bottom of the screen. Pull this line towards the top of
the screen.The icons at the bottom of the screen also move up.
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2 When you have pulled the line up, the dashboard in the bottom tray
is fully visible.
On the dashboard you have a number of notication options:
1 Sound
2 Temperature
3 Humidity
Note: For more information about the notication options on the dashboard,
see section ‘Notication options’ in chapter ‘Viewing, hearing and monitoring
your baby’ in this user manual.
Viewing, hearing and monitoring your baby
You can watch, hear and monitor your baby on your smartphone or tablet.
You can also comfort your child by talking to it.
Viewing your baby
Zooming and panning
Note:This feature is only available in portrait viewing mode.
1 When in full screen mode, double tap or pinch outwards to zoom in.
2 Double tap or pinch inwards to zoom out.
3 Drag to pan through a zoomed-in image.
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Portrait or landscape viewing
- Rotate your smartphone or tablet to view your baby in landscape
mode.
Night vision mode
When the light level in the room is low, the baby monitor switches to night
vision mode.
- In this mode, you see black and white images of your baby on your
smart device.
Hearing your baby
You hear your baby when it starts to cry.
- How loud you hear the baby, depends on the set volume level of your
smart device.
- The level of sound produced by the baby is also visible on the sound
level indication bar.The number of lights that light up indicates the
loudness of the sound in your baby’s room.The indication bar works
from left to right.The further to the right the lights light up, the louder
the sound is.
Note:The audio on/off button must be set to ‘on’ for you to hear your baby at all.
Tip: Connect your smart device to mains power when you want to use it for
overnight monitoring to prevent the battery from running out.
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How to get notied that your baby cries
1 Push notication: you receive a push notication when your baby
starts to cry.
Note: If you want to receive a notication while you are performing other
activities on your smart device (e.g. texting, phoning, browsing the Internet),
make sure that you set the all notications toggle switch to ‘on ‘.
Tip: Switch on vibration in the ‘Settings’ of your smartphone if you want your
smartphone to vibrate to alert you when your baby cries, for instance when you
carry the smartphone in your pocket or because you are in a loud environment.
How to specify when you receive a notication
You can also specify in the dashboard when you want to receive a notication.
1 Receive a notication when the your baby’s sound passes the set level.
2 Receive a notication when the baby has been crying for a preset time.
Note: If you choose ‘no notication’, you don’t receive any notication that your
baby is crying (see section ‘Notication options’ in this chapter.
Switching notications on or off on your smart device
Notications are a setting on your smart device (outside the app). You can
select if and how you want to receive notications from the app.
1 Go to the notication centre on your device.
2 Select notication and click to set it on or off.
Background monitoring
Background monitoring is a feature in the app that ensures that you can
hear your baby and/or receive notications about your baby while you are
doing other things on your smart device. Background monitoring is on by
default, but you can switch it off.
Switching background monitoring off or on
- Tap the bell icon to switch all notications on or off. When the all
notications toggle switch is set to ‘on’, you receive a message on
your screen when the baby starts crying. You can set your notication
preference in the dashboard and/or monitor settings screen.
Note: Set the all notications toggle switch to ‘on’ to receive all notications
about your baby if the app is running in the background, for example when
you do something else on your smart device or the device is on standby with
its screen off. The all notications toggle switch has to be set to ‘on’ if you want
to adjust personalised notications on temperature, sound and humidity in the
dashboard.
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- Tap the mobile phone icon to switch audio on or off.
Note: If you mute the sound, you will not be able to hear your baby when you
switch to another function on your smart device (phoning, texting, etc.).
Note:When you make a mobile call or use a VoIP app (e.g. Skype,Viber or
FaceTime) to call someone, you will not hear your baby.As soon as the baby
starts to cry, however, you will receive a notication.
Switching from background monitoring to app main screen
The app remains active in the background, also when the device is on
standby.While background monitoring is active, there is a red bar at the
top of the screen of your smart device.
1 To switch from background monitoring to the app main screen,
tap the red bar at the top of the screen to bring the app to the
foreground.
Notication options
The app’s notication options are in the dashboard. The dashboard is
located in the tray at the bottom of the screen. Pull up the dashboard to
see the option menu.The menu contains the following options.
Sound
- Set the slider to a sound level above which you wish to be notied
Note: If the slider is set to ‘quiet’, you will hear your baby continuously when
you leave the app.
- Set the duration of the sound after which you wish to be notied
Temperature
- Set the temperature range above or below which you want to receive
a temperature notication
- Switch temperature notication on or off
- Display current temperature or history
Humidity
- Set the humidity range above or below which you want to receive a
humidity notication
- Switch humidity notication on or off
- Display current humidity or history
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Guest viewers and accounts
Inviting guests and a second admin
You can invite up to nine relatives or friends as guests and allow them to
watch your baby on their smartphone or tablet.You can invite one of these
guests to act as second admin.A second admin has the same rights as the
rst admin. Guests only have viewing rights and these rights are controlled
by the admin(s). Just like a guest, an admin has viewing rights.
On top of that, the admin has the right to invite guests, to give them
access, to remove their access and to disconnect them.The admin can also
deactivate his or her account and thereby disassociate the guests from the
baby monitor.
1 In the left tray, tap on the settings icon next to the baby monitor.
2 Scroll down and tap ‘Add new user’.
3 Add a guest’s email address and his or her role (admin or guest).
4 The app sends an email to the person invited and you see a
notication pop up that an email has been sent.
5 The guest receives an email with an invitation code that is only valid
for a limited period.The email also contains a link to the App Store.
The guest can click this link to install the app.
6 After installing the app, the guest creates an account by following the
instructions in the app.
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7 The guest selects the ‘Connect to a shared baby monitor’ option
during the setup process.This opens the page on which the invitation
is validated.
8 The guest enters the invitation code, his email address and conrms.
The code and the email address are checked.
9 The admin receives an email that conrms that the guest has been
connected to the baby monitor and that the admin can now grant
the guest access.
10 When the admin has granted the guest access, the guest can view
the baby.
- When one or more people watch the baby, the red viewing indicator
lights up red.
Note:Although up to ten people (eight or nine guests and one or two admins)
have viewing rights to the same baby monitor, only three people can watch
the baby at the same time. If guests try to access the baby monitor while
three viewers are already watching, they will receive the message ‘Too many
connections’.Admins can always override the access of the guests if they want
to watch the baby.
Giving and removing access
Users with admin rights can determine who can watch the baby.
1 To remove access for a guest viewer, go to the right tray, tap the
guest whose access you want to remove and tap the eye icon next
to the guest’s name.
Tip: If there are already three people watching your baby and you want to give
someone, e.g. the babysitter, access to the baby monitor, you can remove access
for one of the current viewers and give someone else access instead.
2 To give a guest viewer access, go to the right tray, tap the guest you
want to give access and tap the eye icon next to the guest’s icon.
3 If you want to remove access for all viewers simultaneously, tap the
privacy mode button.This will deny everyone except yourself access
to the baby monitor until you tap the privacy mode button again.
Tip:You can use the privacy mode button to have a moment of privacy with
your baby, e.g. to breastfeed or bathe the baby or to change its nappy.
The guests who try to access the baby monitor receive an on-screen notication.
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Account management
Disconnecting a guest
To disconnect guest users from the app permanently, you have to
remove them from the list of guests.A guest may also disconnect himself
permanently from the app.
Deactivating your user account
If there is only one admin and this admin deactivates his or her account,
all the accounts of guest users are disassociated from the baby monitor,
although the accounts continue to exist. If there are two admins, both
admins have to deactivate their accounts to disassociate all accounts. If only
one of the two admins deactivates his or her account, the guests remain
connected to the baby monitor.
If you want to transfer the baby monitor to someone else, if you lose the
baby monitor or if the baby monitor is stolen, we advise you to deactivate
the admin account or accounts.This is essential to protect you and your
baby’s privacy.
1 To deactivate your account, go to the left tray and tap on
‘My account’.
2 Tap on ‘Deactivate account’.
3 A pop-up window appears that asks you to conrm that you wish to
deactivate your account.
4 When you tap on ‘Deactivate’, a pop-up window conrms that your
account has been deactivated.
Adding or removing baby monitors
You can add up to ten baby monitors in the app.This allows you to
monitor more children or the same child in more rooms.You may, for
instance, want to install a monitor over the baby’s cot in the baby room
and over its playpen in the living room.You have to connect the baby
monitors to the app one by one.
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1 Go to ‘My account’ in the left tray.
2 You will see the list of baby monitors connected.Tap on ‘Add baby
monitor’.
3 Follow the instructions in chapter ‘First-time setup’ in this user
manual to connect the baby monitor to the app.
General app use
Video and audio quality optimisation
The quality of the video and audio on your smart device may change
over time, depending on the available bandwidth of your connection to
Internet. Using a WiFi connection typically gives the best results, while 4G
and 3G may offer less bandwidth and deliver reduced quality.The app will
automatically offer you the best possible experience, by matching the video
and audio quality to the bandwidth available.
Matching takes place in steps:
1 Large bandwidth: good video and audio quality, with text notications.
2 Reduced bandwidth (such as when using 3G): reduced video quality;
good audio quality, with text notications.
3 Small bandwidth (such as when using 2G): only an audio link will be
available, with text notications
4 Very small bandwidth: only text notications are available
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WiFi connection to the Internet
You get the best results if you connect your smart device to the Internet
via WiFi. It will then automatically use the WiFi network to link to your baby
monitor.When there is no WiFi connection to the Internet, your smart
device switches to its 3G or 4G mobile data connection. Use of this data
connection may involve extra charges from your provider, depending on
your subscription. A video connection typically requires 0.1 to 0.25 MB of
data per second.An audio connection requires 0.01 MB of data per second.
If you want to prevent your smart device from connecting to the 3G or 4G
network, you have to switch off the mobile data connection of your device.
This will affect all other apps that may use the 3G or 4G mobile data
connection. Please note that, if you switch off the mobile data connection,
you will not be alerted that your baby is crying when you lose the WiFi
connection to the Internet.
Using the baby monitor away from home
You can use the monitor at any place where a 2.4 GHz WiFi network is
available, whether it as a friend’s or relative’s home or at a hotel or holiday
residence. If you have the WiFi network name and the WiFi password, you
can set up and use your baby monitor away from home. Follow the setup
instructions below to do so. Once you have set up connection with a WiFi
network, the settings are stored in the memory of your device and you
need not repeat the setup procedure as long as you use your app and
baby monitor at the same place.
Note: If the WiFi network connection requires an extra conrmation, e.g. to
agree to the terms of use, the baby monitor will not be able to connect to the
WiFi network.This may happen on hotelWiFi networks and other public WiFi
networks.
1 There are two options to connect the baby monitor to the WiFi
network.
- The rst option: When you switch on the baby monitor, you get the
message ‘Baby monitor not found’.Wait until the app offers the option
‘Reconnect the baby monitor’.
- The second option: Switch on the baby monitor. Open the left tray,
select the baby monitor and choose ‘Reconnect the baby monitor’.
2 When the app has generated a WiFi QR code, hold the screen of
your smartphone or tablet at a distance of around 20 cm in front
of the baby monitor lens. Slowly move the smartphone or tablet
closer or further away from the lens to ensure the WiFi QR is read
properly.
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