Philips 2000 PURO/VAPORE User manual

Coffee Machine
Service
ServiceManual
Rev. 01 August. 2015
All parts of this document are the property of Saeco International Group.
All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group Subject to modication
Philips 2000 PURO/VAPORE
28/05/2015
EN 4219 400 00030
General Information
Description Value
Housing material Plastic
Size (w x h x d) 295mm x 325mm x 420mm
Weight 6.9 kg (data may vary depending on the model)
Power Cord length 0.8m -1.2m
Control panel Front type
Cup size Up to 95mm
Water tank 1000ml
Coffee bean hopper capacity 200g (Puro) 170g (Vapore)
Coffee grounds drawer capacity 8
Pump pressure 15 bar
Boiler Stainless steel
Safety devices Thermal fuse
Power rating Inside of maintenance door
Nominal voltage Inside of maintenance door

4. Operating logic
4.1. Water circuit 1
4.2. Control ringnut and valve 3
4.3. Coee cycle operating diagram 4
4.4. Single microswitch 5
4.5. Temperature sensor 5
4.6. Coee grinder function 6
4.7. Low bean level detection, dose quantity adjustment,
coee grinder blocked
6
4.8. Dose self-learning (SAS) 7
4.9. Water lter 7
5. Troubleshooting
5.1. Test Mode PHI 2000 Puro 1
5.2. Test Mode PHI 2000 Vapore 7
5.3. Steam out PHI 2000 Puro 13
5.4. Steam out PHI 2000 Vapore 14
6. Service and maintenance
6.1. Repair Flow 1
Table of contents Page
History (Modications to service manual)
1. Introduction
1.1. Documentation required 1
1.2. Tools and resources 1
1.3. Material 1
1.4. Safety warnings 1
1.5. Service Policy 3
1.6.1. External machine parts (Puro) 4
1.6.2. External machine parts (Vapore) 5
1.6.3. Internal machine parts 6
2. Technical specications
2.1. Technical specications 1
2.2. Machine parameters and performance 1
2.3. Specication for the measurement of the coee products
temperature
2
2.3.1. Specication for the measurement of the Milk products
temperature.
3
2.4. Machine parameters and performance 5
3. User instructions
3.1. Customer menu PHI 2000 Puro 1
3.2. Customer menu PHI 2000 Vapore 5
3.3. Operation, cleaning and maintenance 9
Table of contents Page
History (Modications to service manual)
7. Disassembly
7.1. Outer Shell 1
7.2. KYB interface 2
7.3. e control knob and coee keys 2
7.4. e boiler pin 3
7.5. Gearmotor 4
7.6. e boiler 5
7.7. e ow selector fauced 5
7.8. e pump and turbine 6
7.9 e coee grinder 6
7.10. Grinder adjustment/assembly and disassembly 7
7.11. OETIKER clamps assembly and disassembly 8
8. Notes
9. Water circuit diagram
9.1. Water circuit diagram Puro 1
9.2. Water circuit diagram Vapore 2
10. Electrical diagram
10.1. Electrical diagram PHI 2000 Puro/Vapore 1
MODIFICATIONS TO SERVICE MANUAL
From Rev. To R e v. Chapter Inserted Modied
Rev.00 Rev01
01 Par. 1.4. Safety warnings
02 Par. 2.4 Descaling cycle frequency Par. 2.2.2 Specication for the measure-
ment of the Milk products temperature.
04 Par. 4.9. Water lter
06 Par. 6.1 Repair Flow

CHAPTER 1
INTRODUCTION

PHI 2000 PURO/VAPORE 01 INTRODUCTION
1/6
1.1 Documentation required
The following documentation is needed for repair procedures:
• Instruction booklet for specic model
• Technical documentation for specic model (diagrams, exploded view, sympton cure and service
manual)
1.2 Tools and resources
As well as the standard equipment, the following is required:
Qty. Description Notes
1 Screwdriver Torx T 10
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1 SSC (Saeco Service Center) Programmer
1.3 Material
Description Notes
Thermal paste Heating element > 200°C
Descaler Saeco Entkalker
Grease solvent Personal preference
Silicone grease Safe to use with food
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Always disconnect the power plug from the mains before beginning repair work.

PHI 2000 PURO/VAPORE 01 INTRODUCTION
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Disassembling the machine, the operator must pay attention to hot and under
Pressure parts: boiler, pin-boiler, valves, dispensing, steam tube, brew unit,
connections and pipes to avoid burns. Please refer to specic hydraulic circuit
(Image1) to know the parts in detail.
The machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descal-
ing , be very careful not to come into contact with the Descaler.
After the product has been repaired, it should function properly and has to meet the safety re-
quirements and legal regulations as ofcially laid down at this moment
Simply turning off the main machine power switch is not an adequate safety precaution.
This domestic appliance is rated as insulation class I.
On completion of the repair work, insulation and dielectric rigidity tests must be
performed.
Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-way solenoid valve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1

PHI 2000 PURO/VAPORE 01 INTRODUCTION
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Components Assembly use Single components available
COFFEE
GRINDER Only for OOW repairs YES, to consult the specic exploded-view of the
machine or of the Coffee Grinder on website
BREWING
UNIT Only for OOW repairs YES, to consult the specic exploded-view of the
machine or of the Brewing unit on website
BOILER Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
GEAR
MOTOR Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
FILTER
HOLDER Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
MILK
CARAFE Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
THERMAL
CARAFE Only for OOW repairs YES, to consult the specic exploded-view of the Thermal Carafe on website
MILK ISLAND Only for OOW repairs YES, to consult the specic exploded-view of the
Milk Island on website
List of principal assembly present in all our coffee machines
1.5 Service POLICY grid as used for coffee machines
For IN WARRANTY repairs is mandatory to use the single components (not the assembly) avail-
able in the exploded views of the coffee machines or of the specic components. If you nd the
information “SEE THE EXPLODED VIEW E........” in the assembly description eld, it means that
the single components of the assembly are available in the other pages of the exploded view. It’s
possible to use the assembly only if there is a specic Symptom Cure that include this possibility
or when the single components are not available for the order.

PHI 2000 PURO/VAPORE 01 INTRODUCTION
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1.6.1 External machine parts (Puro)
1 Control panel
2 Espresso button
3 Descaling light
4 Warning light
5 2-cup light
6 ’Water tank empty’ light
7 On/off button with light
8 Water tank
9 Coffee spout
10 Drip tray cover
11 ’Drip tray full’ indicator
12 Drip tray
13 Coffee grounds container
14 Brewing unit
15 Maintenance door
16 Grinding degree adjustment
knob
17 Ceramic coffee grinder
18 Coffee bean container
19 Grinding degree adjustment
tool
20 Lid of coffee bean container
21 Mains cord
4
3
5
6
7
8
9
10
12 13 14
15
16
17
18
11
21 20
19
21

PHI 2000 PURO/VAPORE 01 INTRODUCTION
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1.6.2 External machine parts (Vapore)
1 Control panel
2 Steam icon
3 Control dial
4 Coffee bean icon
5 Espresso button
6 Regular coffee button
7 Hot water icon
8 Descaling light
9 Warning light
10 2-cup light
11 ’Water tank empty’ light
12 On/off button with light
13 Hot water/steam wand
14 Protective handle
15 classic milk frother (specic
types only)
16 Water tank
17 Coffee spout
18 Drip tray cover
19 ’Drip tray full’ indicator
20 Drip tray
21 Coffee grounds container
22 Brewing unit
23 Maintenance door
24 Grinding degree adjustment
knob
25 Ceramic coffee grinder
26 Coffee bean container
27 Grinding degree adjustment
tool
28 Lid of coffee bean container
1
2
3
4
5
6
7
8
9
10
11
12
13
16
17
18
19
20 21 22
23
24
25
2628
27
14
15

PHI 2000 PURO/VAPORE 01 INTRODUCTION
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1.6.3 Internal machine parts
Turbine
Pump
PW/CPU P.C.B.
Power cable connector
Valve
Coffee grinder motor
Boiler
Coffee grinder

CHAPTER 2
TECHNICAL
SPECIFICATIONS