Philips 3000 V2 User manual

All parts of this document are the property of Philips.
All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips Subject to modication EN 4219 400 00040
Service
Coee Machine
06-DECEMBER-2018
ServiceManual
Rev. 02 - DEC 2018
TYPE 12NC DESCRIPTION
HD8827/01 882882701010 HD8827/01 PHI 3000 V2 CMF BK 230 WE
HD8827/09 882882709300 HD8827/09 PHI 3000 V2 CMF BK 230 CEE
HD8827/09 882882709870 HD8827/09 PHI 3000 V2 CMF BK 230 RU
HD8829/01 882882901010 HD8829/01 PHI 3000 V2 EASYCAP. BK 230 WE
HD8829/09 882882909300 HD8829/09 PHI 3000 V2 EASYCAP. BK 230 CE
HD8829/09 882882909870 HD8829/09 PHI 3000 V2 EASYCAP. BK 230 RU
HD8829/11 882882911010 HD8829/11 PHI 3000 V2 EASYCAP. SIL 230/5
HD8829/11 882882911300 HD8829/11 PHI 3000 V2 EASYCAP. SL 230 EU
HD8829/15 882882915470 HD8829/15 PHI 3000 V2 EASYCAP. SL 220/60
HD8830/10 882883010220 HD8830/10 PHI 3000 V2 EASYCAP. GBK 230/50
HD8830/12 882883012220 HD8830/12 PHI 3000 V2 EASYCAP. GWH 230/50
MODIFICATIONS TO SERVICE MANUAL
From Rev. To Rev. Chapter Inserted Modied
Rev01 Rev02 Updated index of involved models
Rev01 Rev02 1.1 Updated CRP list
Philips 3000 V2

PHILIPS 3000 V2
Technical specication
Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W - 120 V~ 60 Hz 1500 W
Power consumption: During heating phase- approx. 5.6 A
Boiler: Stainless steel (230 V~) 1900 W - (120 V~) 1300 W - (100 V~) 1100 W for coee, hot water and steam dispensing
Safety system: 2 thermostats at 190°C one shot
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card
Automatic dosage: Dose adjustment controlled by the electronic system
Gear motor: 2 rotation directions; power supply 24VC
Coee grinder: Direct current motor with at ceramic grinder blades
Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating piston and thermal switch 100°C 48 W, 230V, 50
Hz, 120V, 60Hz 100V, 50/60 Hz
Overpressure valve: Opening at approx. 16-18 bar
Water circuit lling time: Approx. 15 sec Max. on rst lling cycle
Heating time: Approx. 45 sec.
Grinding time: Approx. 8-10 sec.
Housing material ermoplastic material
Size (w x h x d) 215 x 330 x 429 mm (data may vary depending on the model)
Weight 7 Kg
Power Cord length 0,8 -1,2 m
Cup size Up to 152 mm
Water tank 1800 ml
Water lter In tank
Coee bean hopper capacity 250g
Coee grounds drawer capacity 15 pucks
Energy Eciency Label A
Energy saving mode consumption < 1 Wh
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices ermal fuse
Nominal voltage - Power rating –
Power supply Data stored on the below label placed inside the service door
Serial Number TW901616236813 TW90= product + production location - 1616 = year & production week - 236813 = unique following
number

PHILIPS 3000 V2
Table of contents Page
1. Introduction
1.1. Consumer Replaceable Parts (CRP) List 1
1.2. Material 2
1.3 Specic tools and equipment 2
1.4. Safety warnings 3
1.5. Water circuit diagram 3
1.6. Electrical diagram 4
1.7. Service POLICY grid as used for coee machine 5
1.8. External machine parts Philips 3000 V2 CMF 5
1.9. External machine parts Philips 3000 V2 EASY CAPPUC-
CINO
6
1.10. Internal machine parts 7
1.11. Customer menu in the Philips 3000 V2 CMF 8
1.12. Customer menu in the Philips 3000 V2 EASY CAPPUC-
CINO
9
1.13. Troubleshooting 10
1.14. Brew Unit mainteinance: Where to grease 13
1.15. Position of the Brew Unit 13
2. Technical specications
2.1. Specication for the measurement of the coee products
temperature.
1
2.2. Specication for the measurement of the Milk products
temperature.
2
2.3. Machine parameters and performance 4
3. Operating logic
3.1. Single microswitch 1
3.2. Temperature sensor (adjustment) 1
3.3. Coee cycle 2
3.4. Coee grinder Philips 3000 V2 3
3.5. Low bean level detection, dose quantity adjustment,
coee grinder blocked
3
3.6. Dose self-learning (SAS) 4
3.7. Water level detection (water tank) 5
3.8. Descaling request 5
3.9. Water lter 6
3.10. Milk Solution 6
Table of contents Page
4. Service mode
4.1. Test Mode Philips 3000 V2 1
4.2. SteamOut 8
5. Espresso Philips Service Center
5.1. Espresso Philips Service Center (EPSC) 1
6. Service and maintenance
6.1. Repair Flow 1
7. Disassembly
7.1. Outer Shell 1
7.2. Coee grinder 2
7.3. Grinder blades 2
7.4. Coee grinder adjustment 3
7.5. Carafe connection and hot/steam water dispenser 3
7.6. Central plate 4
7.7. Pin boiler 4
7.8. Gear motor 4
7.9. Pump 5
7.10. Flow-meter 5
7.11. Boiler 5
7.12. CPU board 6
7.13 Programming access for EPSC (Espresso Philips Service
Center)
6
7.14. KYB interface and display 6
7.15. Fitting and removing Oetiker clamps 7

PHILIPS 3000 V2
CHAPTER 1
INTRODUCTION

PHILIPS 3000 V2 01 INTRODUCTION
1/13
Consumer Replaceable Parts are parts which we encourage consumers to replace themselves (as required);
these parts can be removed without help of a screwdriver
1.1. Consumer Replaceable Parts (CRP) List
CRP CTN 12NC Description Compatible for Picture (assembled)
CP0165/01 421941308111 Dip tray
All black
models(exept
glossy black)
CP0507/01 421941310521 Dip tray Silver models
CP0150/01 996530073476 Water container All models
CP0166/01 421941308121 Dump box All models
CP0151/01 421944034471 Drip tray grate All models
CP0739/01 421944092331 Brew group All models
CP0504/01 421944070662
BEAN
COF.CONTAINER
LID (from
S.N:FROM S/N.
TW901645704032)
All models

PHILIPS 3000 V2 01 INTRODUCTION
2/13
1.2. Material
Material Code and Description
Thermal paste Heat resistance > 200°C
Descaler 21001901 “ACC SAE DECALCIFIER 5 L 1 UNIT”
Grease solvent 132253695601 “PARALIQ GB 363”
Silicone grease 14-INTGR22004 “ACC TUBE FIN FOOD GREASE 2 400 ML”
 1.3.Specictoolsandequipment
As well as the standard equipment, the following is required:
12NC Description Notes
-Flathead screwdriver # 0, # 2
-Torx screwdriver (T10-T20)
-Cutter
-Cable tie tightening tool
-Pliers for Oetiker clamps
- Digital ermometer Type K (accuracy for temperature of 0,05 % or ± 0,3°C)
- Temperature probe 80PK-22 (80AK-A ermocouple adapter required)
- Scale KERN EMB 500-1 or comparable device with a base
accuracy of 0,05 % or ± 0,5 g
- Power meter Voltcra EnergyCheck 3000 or comparable device with
a base accuracy of 1 % or ± 5W
-Stopwatch Basic model
996530009845 Serkit Tool needed for programming with our service tool
-EPSC (Espresso Philips Service
Center)
Tool used to ash the SW on the machines (for SW
upgrade and diagnostics mode). Refer to SDA_114585.
CP0159/01 421941306191 Black water
dispenser Easycap only
CP0158/01 996530068626 Black milk intake
tube connector Easycap only
CP0332/01 421944066941 Cappuccinatore Easycap only
CP0377/01 421944068711 Complete milk
carafe Easycap only

PHILIPS 3000 V2 01 INTRODUCTION
3/13
1.4. Safety warnings
Please, read the Service manual of the machine before starting any maintenance.
Operation, maintenance and/or repair of this device has to be carried out only by qualied persons, trained
for work at or with electric devices.
During the machine disassembly the operator has to pay attention to hot and under pressure parts.
All parts involved can be nd in the hydraulic circuit below schema.
e machine hydraulic circuit can reach maximum pressure of 16/18 bar.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descaling , take
EXTREME CARE to avoid any unintentional contacts with the descaler.
Aer the product has been repaired, it should function properly and has to meet the safety requirements and
legal regulations as ocially laid down at this moment.
e technicians to operate under safety conditions, needs to:
1. Use personal safety devices;
2. Disconnect the appliance from the power mains before repairing;
3. Before and aer repair, it is recommended to perform dielectric strength tests (is domestic
appliance is rated as insulation class 1).
Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-way solenoid valve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1
1.5. Water circuit diagram

PHILIPS 3000 V2 01 INTRODUCTION
4/13
1.6. Electrical diagram

PHILIPS 3000 V2 01 INTRODUCTION
5/13
1.7. ServicePOLICYgridasusedforcoeemachines
During the repair is always recommended to use, if possible, single parts rather than the correspondent as-
sembly.
 1.8. ExternalmachinepartsPhilips3000V2CMF
2
1
X
X
Aroma plus
Hot water
Steam
Espresso
Memo Memo Memo
Calc
clean
Espresso lungo Coee
14
15
4
5
6
1 2 3
13
11
12
10
26
24
20
34
33
32
35
28
17
16
27
25
22
7 8 9
2930
31
19 18
23
21
1ESPRESSO button
2 ESPRESSO LUNGO button
3 COFFEE button
4 ON/OFF button
5 AROMA STRENGTH button
6 HOT WATER/ STEAM button
7 Descaling cycle light
8 CALC CLEAN button
9 Rinse cycle light
10 General warning light
11 No coee light
12 Empty coee grounds container light
13 No water light
14 Coee dispensing spout
15 Classic milk frother
16 Lid of the water tank
17 Lid of the bean hopper
18 Main switch
19 Socket for cord
20 Service door
21 Grinder adjustment knob
22 Water tank
23 Brew group
24 Inside of maintenance door with clean-
ing instructions
25 Coee exit duct
26 Coee residues drawer
27 Drip tray full indicator
28 Coee grounds container
29 Drip tray
30 Drip tray cover
31 Cord
32 Cleaning brush
33 Grease
34 Water hardness tester
35 Multifunctional tool (grinder adjust-
ment key and coee duct cleaning
tool)

PHILIPS 3000 V2 01 INTRODUCTION
6/13
 1.9.ExternalmachinepartsPhilips3000V2EASYCAPPUCCINO
2
1
X
X
Aroma plus
Hot water
Espresso
Memo Memo Memo
Calc
clean
Coee
Cappuccino
Milk clean
19
20
4
5
6
1 2 3
13
11
12
10
31
33
18
21
22
23
29
15
14
30
32
7 8 9
2827
17 16
34
37
38
36
35
39
24
25
26
40
1ESPRESSO button
2 CAPPUCCINO button
3 COFFEE button
4 ON/OFF button
5 AROMA STRENGTH button
6 HOT WATER/ MILK CLEAN button
7 Descaling cycle light
8 CALC CLEAN button
9 Rinse cycle light
10 General warning light
11 No coee light
12 Empty coee grounds container light
13 No water light
14 Lid of the water tank
15 Lid of the bean hopper
16 Main switch
17 Socket for cord
18 Service door
19 Coee dispensing spout
20 Hot water dispensing spout
21 Automatic milk frother
22 Suction tube
23 Top of the milk carafe
24 Pin on top of the milk carafe
25 Milk carafe
26 Water tank
27 Drip tray cover
28 Drip tray
29 Coee grounds container
30 Drip tray full indicator
31 Coee residues drawer
32 Coee exit duct
33 Inside of service door with cleaning
instructions
34 Brew group
35 Cleaning brush
36 Grease
37 Water hardness tester
38 Multifunctional tool
39 Cord
40 Grinder adjustment knob

PHILIPS 3000 V2 01 INTRODUCTION
7/13
 1.10. Internalmachineparts
Turbine
Pump
PW/CPU P.C.B.
Valve
Coee grinder motor
Boiler
Coee grinder

PHILIPS 3000 V2 01 INTRODUCTION
8/13
 1.11. CustomermenuinthePhilips3000V2CMF
Meaningoflightsignals
2
1
X
X
Aroma plus
Hot water
Steam
Espresso
Memo Memo Memo
Calc
clean
Espresso lungo Coee
14
15
4
5
6
1 2 3
13
11
12
10
26
24
20
34
33
32
35
28
17
16
27
25
22
7 8 9
2930
31
19 18
23
21
ON/OFF button
Descaling cycle light Rinse cycle light
General warning light
No coee light
Empty coee grounds container light
No water light
CALC CLEAN button
AROMA STRENGTH button
HOT WATER/ STEAM button
COFFEE buttonESPRESSO button
ESPRESSO
LUNGO
button
The ESPRESSO and COFFEE
buttons ash. The machine is
warming up or performing an
automatic rinsing cycle.
The ESPRESSO, ESPRESSO LUNGO,
COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready
to brew a beverage.
The COFFEE button ashes slowly.
The machine is brewing one cup of
coee.
The COFFEE button ashes twice
quickly. The machine is brewing two
cups of coee.
The COFFEE button ashes quickly.
The machine is programming the
amount of coee to brew.
The empty coee grounds container
light lights up continuously. Empty
the coee grounds container.
The empty coee grounds container light ashes. The coee grounds container is not
inserted into the machine. Wait until the empty coee grounds container light goes
out and the general warning light lights up continuously. Insert the coee grounds
container and close the service door.
The ESPRESSO button lights up continuously, the no water and general warning lights
ash. You have to prime the circuit, press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights ash during the
circuit priming, the lights go out when the circuit priming is completed.
The ESPRESSO button ashes
slowly. The machine is brewing
one cup of espresso.
The ESPRESSO button ashes
twice quickly. The machine is
brewing two cups of espresso.
The ESPRESSO button ashes
quickly. The machine is
programming the amount of
espresso to brew.
The HOT WATER/STEAM button
ashes slowly. The machine is
dispensing hot water or steam.
The no water light lights up
continuously. Fill the water tank.
The general warning light
ashes slowly. Insert the brew
group.
The general warning light lights up continuously. Insert the drip tray with the coee
grounds container into the machine and close the service door.
The general warning light lights up continuously. Insert the drip tray with the coee
grounds container into the machine and close the service door.
Meaning of light signals
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO and COFFEE buttons ash. The machine is warming up
or performing an automatic rinsing cycle.
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit, press the ESPRESSO
button and the light of the ESPRESSO button goes out. The no water and
general warning lights ash during the circuit priming, the lights go out
when the circuit priming is completed.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO, ESPRESSO LUNGO, COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready to brew a beverage.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
24 English
Meaning of light signals
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO and COFFEE buttons ash. The machine is warming up
or performing an automatic rinsing cycle.
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit, press the ESPRESSO
button and the light of the ESPRESSO button goes out. The no water and
general warning lights ash during the circuit priming, the lights go out
when the circuit priming is completed.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO, ESPRESSO LUNGO, COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready to brew a beverage.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
24 English
Meaning of light signals
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO and COFFEE buttons ash. The machine is warming up
or performing an automatic rinsing cycle.
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit, press the ESPRESSO
button and the light of the ESPRESSO button goes out. The no water and
general warning lights ash during the circuit priming, the lights go out
when the circuit priming is completed.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO, ESPRESSO LUNGO, COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready to brew a beverage.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
24 English
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The HOT WATER/STEAM button ashes slowly. The machine is
dispensing hot water or steam.
25
English
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The HOT WATER/STEAM button ashes slowly. The machine is
dispensing hot water or steam.
25
English
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The HOT WATER/STEAM button ashes slowly. The machine is
dispensing hot water or steam.
25
English
Espresso
Memo Memo Memo
Calc
clean
-The no water light lights up continuously. Fill the water tank.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
26 English
Espresso
Memo Memo Memo
Calc
clean
-The no water light lights up continuously. Fill the water tank.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
26 English
Espresso
Memo Memo Memo
Calc
clean
-The no water light lights up continuously. Fill the water tank.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
26 English
Espresso
Memo Memo Memo
Calc
clean
-The no water light lights up continuously. Fill the water tank.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
26 English
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo Memo
Calc
clean
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in your country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
27
English
Espresso
Memo Memo Memo
Calc
clean
-The no water light lights up continuously. Fill the water tank.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo Memo
Calc
clean
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
26 English
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The HOT WATER/STEAM button ashes slowly. The machine is
dispensing hot water or steam.
25
English
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The HOT WATER/STEAM button ashes slowly. The machine is
dispensing hot water or steam.
25
English
Meaning of light signals
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO and COFFEE buttons ash. The machine is warming up
or performing an automatic rinsing cycle.
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit, press the ESPRESSO
button and the light of the ESPRESSO button goes out. The no water and
general warning lights ash during the circuit priming, the lights go out
when the circuit priming is completed.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO, ESPRESSO LUNGO, COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready to brew a beverage.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
24 English
Meaning of light signals
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO and COFFEE buttons ash. The machine is warming up
or performing an automatic rinsing cycle.
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit, press the ESPRESSO
button and the light of the ESPRESSO button goes out. The no water and
general warning lights ash during the circuit priming, the lights go out
when the circuit priming is completed.
2
1
X
X
Aromaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO, ESPRESSO LUNGO, COFFEE and HOT WATER/STEAM
buttons ash. The machine is ready to brew a beverage.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
24 English

PHILIPS 3000 V2 01 INTRODUCTION
9/13
The no coee light lights up continuously. Fill the coee bean hopper with coee
beans and restart the brewing cycle. The no coee light goes out when you press the
button of the desired beverage. You can also dispense steam and hot water when the
machine shows this warning signal.
The CALC CLEAN light lights up continuously. You need to descale the machine.
The no water, empty coee grounds container, no coee and general warning lights
ash simultaneously. The machine is out of order. Switch o the machine and switch
it back on after 30 seconds. Repeat this procedure 2 or 3 times. If the machine does
not switch back on, contact the Philips Consumer Care Centre in your country.
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo Memo
Calc
clean
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in your country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
27
English
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo Memo
Calc
clean
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in your country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
27
English
Espresso
Memo Memo Memo
Calc
clean
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo Memo
Calc
clean
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Steam
Espresso
Memo Memo Memo
Calc
clean
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo Memo
Calc
clean
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in your country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
27
English
 1.12. CustomermenuinthePhilips3000V2EASYCAPPUCCINO
2
1
X
X
Aroma plus
Hot water
Espresso
Memo Memo Memo
Calc
clean
Coee
Cappuccino
Milk clean
19
20
4
5
6
1 2 3
13
11
12
10
31
33
18
21
22
23
29
15
14
30
32
7 8 9
2827
17 16
34
37
38
36
35
39
24
25
26
40
ON/OFF button
Descaling cycle light Rinse cycle light
No water light
Empty coee grounds container light
No coee light
General warning light
CALC CLEAN button
AROMA STRENGTH button
HOT WATER/ MILK CLEAN
button
COFFEE buttonESPRESSO button
CAPPUCCINO
button
Meaningoflightsignals The ESPRESSO, CAPPUCCINO,
COFFEE and HOT WATER/MILK
CLEAN buttons lights light up
continuously. The machine is ready
to brew a beverage.
The ESPRESSO and COFFEE
buttons ash. The machine is
warming up or performing an
automatic rinsing cycle.
The COFFEE button ashes slowly.
The machine is brewing one cup of
coee.
The COFFEE button ashes twice
quickly. The machine is brewing two
cups of coee.
The no water light lights up
continuously. Fill the water tank.
The ESPRESSO button lights up continuously, the no water and general warning lights
ash. You have to prime the circuit. Insert the hot water dispensing spout and press
the ESPRESSO button and the light of the ESPRESSO button goes out. The no water
and general warning lights ash during the circuit priming, the lights go out when the
circuit priming is completed.
- The COFFEE button ashes quickly. The machine is programming the amount of
coee to brew.
- The HOT WATER/MILK CLEAN button ashes slowly. The machine is dispensing hot
water or steam.
The ESPRESSO button ashes
slowly. The machine is brewing
one cup of espresso.
The ESPRESSO button ashes
twice quickly. The machine is
brewing two cups of espresso.
The ESPRESSO button ashes
quickly. The machine is
programming the amount of
espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
-
The HOT WATER/MILK CLEAN button ashes slowly. The machine is
dispensing hot water or steam.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water light lights up continuously. Fill the water tank.
28 English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
-The HOT WATER/MILK CLEAN button ashes slowly. The machine is
dispensing hot water or steam.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water light lights up continuously. Fill the water tank.
28 English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
-The HOT WATER/MILK CLEAN button ashes slowly. The machine is
dispensing hot water or steam.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water light lights up continuously. Fill the water tank.
28 English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
-The HOT WATER/MILK CLEAN button ashes slowly. The machine is
dispensing hot water or steam.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water light lights up continuously. Fill the water tank.
28 English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes twice quickly. The machine is brewing two
cups of espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes twice quickly. The machine is brewing two
cups of coee.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes quickly. The machine is programming the
amount of espresso to brew.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes quickly. The machine is programming the
amount of coee to brew.
-The HOT WATER/MILK CLEAN button ashes slowly. The machine is
dispensing hot water or steam.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water light lights up continuously. Fill the water tank.
28 English
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The ESPRESSO button lights up continuously, the no water and general
warning lights ash. You have to prime the circuit. Insert the hot water
dispensing spout and press the ESPRESSO button and the light of the
ESPRESSO button goes out. The no water and general warning lights
ash during the circuit priming, the lights go out when the circuit priming
is completed.
2
1
X
X
Aromaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO, CAPPUCCINO, COFFEE and HOT WATER/MILK CLEAN
buttons lights light up continuously. The machine is ready to brew a
beverage.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The ESPRESSO button ashes slowly. The machine is brewing one cup of
espresso.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The COFFEE button ashes slowly. The machine is brewing one cup of
coee.
27
English

PHILIPS 3000 V2 01 INTRODUCTION
10/13
 1.13. Troubleshooting
The general warning light lights up continuously. Insert the drip tray with the coee
grounds container into the machine and close the service door.
The empty coee grounds container light ashes. The coee grounds container is not
inserted into the machine. Wait until the empty coee grounds container light goes
out and the general warning light lights up continuously. Insert the coee grounds
container and close the service door.
The no coee light lights up continuously. Fill the coee bean hopper with coee
beans and restart the brewing cycle. The no coee light goes out when you press the
button of the desired beverage. You can also dispense steam and hot water when the
machine shows this warning signal.
The CALC CLEAN light lights up continuously. You need to descale the machine.
The no water, empty coee grounds container, no coee and general warning lights
ash simultaneously. The machine is out of order. Switch o the machine and switch
it back on after 30 seconds. Repeat this procedure 2 or 3 times. If the machine does
not switch back on, contact the Philips Consumer Care Centre in country.
The general warning light
ashes slowly. Insert the hot
water dispensing spout.
The general warning light
ashes slowly. Insert the brew
group.
The general warning light ashes
quickly. The brew group is being
reset due to machine reset.
The empty coee grounds container
light lights up continuously. Empty
the coee grounds container.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30 English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30 English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30 English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
omaplus
Hotwater
Espresso
Memo Memo
Calc
clean
Coee
Milkclean
Memo
Cappuccino
-The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30 English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Problem Cause Solution
There is water under the
machine.
The drip tray is too full and
overowed.
Empty the drip tray when the drip tray
full indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
The machine is not placed
on a horizontal surface.
Place the machine on a horizontal sur-
face so that the drip tray full indicator
works properly.
The machine does not
switch on.
The machine is discon-
nected.
Check if the power supply cord is in-
serted correctly.
Check if the power supply
cord is inserted correctly.
This is normal. The ma-
chine uses water to rinse
the internal circuit and
brew group. Some water
ows through the internal
system directly into the
drip tray.
Empty the drip tray when the ‘drip tray
full’ full indicator pops up through the
drip tray cover.
Place a cup under the dispensing spout
to collect rinsing water.

PHILIPS 3000 V2 01 INTRODUCTION
11/13
Problem Cause Solution
The machine does not dis-
pense hot water after press-
ing the HOT WATER button.
(Only Easy Cappuccino)
The hot water dispensing
spout is not inserted.
Insert the hot water dispensing spout
and press the HOT WATER button
again.
The brew group cannot be
removed.
The brew group is not po-
sitioned correctly.
Close the maintenance door. Switch
the machine o and back on again.
Wait for the machine ready screen to
appear and then remove the brew
group.
The coee grounds con-
tainer is not removed.
Remove the coee grounds container
before removing the brew group.
The machine is still in the
descaling process.
You cannot remove the brew group
when the descaling process is active.
First complete the descaling process
and then remove the brew group.
The brew group cannot be
inserted.
The brew group is not in
the correct position.
The brew group was not put in rest
position before it was placed back.
Make sure that the lever is in contact
with the base of the brew group and
that the hook of the brew group is in
the correct position.
Reset the machine by switching it on
and o. Place the drip tray and the
coee grounds container back. Leave
the brew group out. Close the mainte-
nance door and switch the machine on
and o. Then try to reinsert the brew
group.
The coee has too little
crema or is watery.
The grinder is set to a
coarse setting. Adjust the grinder to a ner setting.
The brew group is dirty.
Clean the brew group. For thorough
cleaning, follow the monthly cleaning
procedure with the degreasing tablet.
The coee exit duct is
dirty.
Clean the coee exit duct thoroughly
with the handle of the multifunctional
tool or a spoon handle.
The coee blend is not the
correct one. Try another coee blend.
The machine is performing
its self-adjustment. Brew a few cups of coee.

PHILIPS 3000 V2 01 INTRODUCTION
12/13
Problem Cause Solution
The coee is not hot
enough.
The cups you use are cold. Preheat the cups by rinsing them with
hot water.
You added milk.
Whether the milk you add is warm or
cold, it will always decrease the tem-
perature of the coee to some extent.
The machine grinds the cof-
fee beans, but coee does
not come out.
The grind is set too ne. Adjust the grinder to a coarser setting.
The brew group is dirty. Clean the brew group.
The coee dispensing
spout is dirty.
Clean the coee dispensing spout and
its holes with a pipe cleaner.
The coee exit duct is
blocked.
Clean the coee exit duct with the
handle of the multifunctional tool or a
spoon handle.
The coee comes out slow-
ly.
The grind is ground too
nely.
Change the grinder to a coarser set-
ting.
The brew group is dirty. Clean the brew group.
The coee exit duct is
blocked.
Clean the coee exit duct with the
handle of the multifunctional tool or a
spoon handle.
The machine circuit is
blocked by limescale. Descale the machine.
The milk does not froth.
The automatic milk frother
is dirty or not assembled
or installed correctly.
Clean the automatic milk frother and
make sure it is correctly assembled or
installed.
The type of milk used is
not suitable for frothing.
Dierent types of milk result in dif-
ferent amounts of froth and dierent
froth qualities. Semi-skimmed or full-
fat cow’s milk give good results.
The lter does not t.
You need to remove air
from the lter. Let air bubbles come out of the lter.
There is still water in the
water tank.
Empty the water tank before you in-
stall the lter.
The coee grounds con-
tainer light lights up too
early.
Coee grounds contain-
er as been emptied with
while the machine was
switched o and the coun-
ter did not reset.
Empty the coee grounds container
with the machine switched on.

PHILIPS 3000 V2 01 INTRODUCTION
13/13
Piston slide guides
Piston
Piston spring
Piston bush
Connecting rod
Coee container
1.14.BrewUnitmainteinance:Wheretogrease.
Brew Unit Home Position Work Position
1.15.PositionoftheBrewUnit

PHILIPS 3000 V2
CHAPTER 2
TECHNICAL
SPECIFICATIONS

PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS
1/4
2.1.Specicationforthemeasurementofthecoeeproductstemperature.
e below procedure is also contained in the Symptom Cure 97832.
e temperature is inuenced by the ow from the dispenser and stratication of temperatures in
the glass. In order to consider these phenomena and to introduce measures that allow comparisons
in controlled conditions, below guidelines must be followed:
Conditions:
a) Water temperature in tank: 23°C (+/-2°C).
b) It must be used a plastic cup (see picture N°1).
c) It must be used a thermocouple thermometer (e.g. type K - see picture N°2).
d) e coee machine is tested without any change of parameters or calibrations, which may aect the
temperature of products, so the measurement of temperature must be done with machine in default factory
setting.
Procedure:
1. e temperature must be measured in the cup, immediately aer dispensing. Cup has to be placed on a non-
metal surface using a thermocouple thermometer (Picture 1).
2. e temperature in the cup is measured by immersing the probe of the thermometer up to touch the bot
tom.e probe then must be moved in a circular motion for 5/6 rotations. At the of the rota- tions, stop in the
center of the cup (Picture 2).
3. e highest temperature measured during the rotations is the value we are searching for, and that must be
reported;
4. Test measurement: from end of dispensing to the end of rotations must be completed within 12 seconds.
5. e distance of the probe from the bottom of the glass is a function of the quantity of coee dis- pensed:
10mm for 35gr - 17mm for 60gr - 35mm for 120gr and superior (Picture 3).
Limits of acceptability
e acceptance limits are divided by features and
products and are the following:
Espresso Coee Italy Q.ty 25/40 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
Coee Q.ty 70/120 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
Picture 1 Picture 2
OFF Tare ON
10 mm
for 120gr and
superior
Ø max 2mm
17 mmfor 60gr
35 mm
for 35gr
Picture 3
DISPLAY

PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS
2/4
2.2.SpecicationforthemeasurementoftheMilkproductstemperature.
Milkevaluation
To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8%
at a refrigerator temperature Trefr. (between 4 to 10°C) must be used.
The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter
of 70mm, brewing 100gr of product.
Parameters to be respected:
The parameters to be respected are: milk temperature and height of the cream.
Milktemperatureinthebeaker:
System without Pinless Wonder:
With milk at Trefr. (about 4-10 °C): ≥ 36
Howtomeasurethetemperatureofthemilk.
1. The measurement is carried out in the beaker, immediately after the end of milk brew, positioned
on a non-metallic surface, using a thermocouple thermometer (eg. Type K). Stop the preparation
of mixed product: at the end of milk brewing, where “One Touch product” function is present.
2. The temperature is measured by immersing the probe of the thermometer, positioning the probe
inside the beaker at about 10mm from the bottom of the container, then the probe moves in
a circular motion for 3-5 turns, stopping at the end, at the center of the beaker. It detects the
maximum temperature reached in a time of relief between 3 to 5 seconds. It is important the
mixing of milk before the measurement at 10mm from the bottom of the beaker. If the mixing is
correct, temperature, for a few fractions of a second, during the measurement should not oscil-
late.
Heightofthemilkcreaminthebeaker:
Manual system (pannarello) ≥ 15mm on 100gr. of brewed product
Semi-automatic system (cappuccinatore) ≥ 20mm on 100gr. of brewed product