Philips 4000 series User manual

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Published by Philips Subject to modication EN 4219 400 00027
Service
Coee Machine
Philips 4000 and 3000
2015-August-06
ServiceManual
Rev. 25 JULY 2016
General Information
Description Value
Housing material Thermoplastic material
Size (w x h x d) 215mm x 330mm x 429 mm
Weight 6.7 kg for CMF-AMF 7.5 Kg for OTC (data may vary depending on the model)
Power Cord length 0.8m -1.2m
Control panel Front panel
Cup size Up to 152 mm
Water tank 1.8 litres - Removable type
Coffee bean hopper capacity 250 g
Coffee grounds drawer capacity 15
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices Thermal fuse

PHILIPS 4000 and 3000
Table of contents Page
1. Introduction
1.1. Documentation required 1
1.2. Tools and equipment required 1
1.3. Material 1
1.4. Safety warnings 1
1.5 Service Policy 3
1.6.1. External machine parts Philips 4000 4
1.6.2. External machine parts Philips 3000 5
1.6.3. Internal machine parts 6
2. Technical specications
2.1. Technical specications 1
2.2.1. Specication for the measurement of the coee products
temperature
2
2.2.2. Specication for the measurement of the milk products
temperature
3
2.3. Machine parameters and performance 5
3. Brief instructions
3.1. Customer menu in the Philips 4000 OTC 1
3.2. Customer menu in the Philips 4000 AMF 3
3.3. Customer menu in the Philips 4000 CMF 5
3.4. Customer menu in the Philips 3000 AMF 7
3.5. Customer menu in the Philips 3000 CMF 9
3.6. Operation, cleaning and maintenance 13
4. Operating logic
4.1. Water circuit Philips 4000-3000 1
4.2. Milk carafe 2
4.3. Single microswitch 3
4.4. Coee grinder Philips 4000 4
4.4.1 Autodose system description 4
4.4.2. Coee lack detection an coee grinder blocked 5
4.5. Coee cycle 6
4.5.1. Coee grinder Philips 3000 and 120V 7
4.5.2 Low bean level detection, dose quantity adjustment, coee
grinder blocked
7
4.5.3. Dose self-learning (SAS) 8
4.6. Water level detection (water tank) 9
4.12. Descaling request 9
4.13. Water lter 10
Table of contents Page
5. Service mode
5.1. Test mode Philips 4000 1
5.1.1. SteamOut 8
5.2. Test mode Philips 3000 10
5.2.1. SteamOut 17
5.3. Error Codes 18
5.4. Saeco Service Center - Quick Start Guide 18
6. Service and maintenance
6.1. Repair Flow 1
7. Disassembly
7.1. Outer Shell 1
7.2. Coee grinder 2
7.3. Grinder blades 3
7.4. Coee grinder adjustment 4
7.5. Carafe connection and hot/Steam water dispenser 4
7.6. Central plate 5
7.7. Pin boiler 5
7.8. Gear motor 6
7.9. Pump 7
7.10. Flow-meter 7
7.11. Boiler 7
7.12. CPU board 8
7.13 Programming access for SSC (Saeco Service Center) 8
7.14. KYB interface and display 8
7.15. Fitting and removing Oetiker clamps 9
8. Notes
9. Water circuit diagram
10 Electrical diagram
MODIFICATIONS TO SERVICE MANUAL
From Rev. To Re v. Chapter Inserted Modied
Rev.04 Rev05 04 Par. 4.5.1. Modied headline

PHILIPS 4000 and 3000
CHAPTER 1
INTRODUCTION

PHILIPS 4000 and 3000 01 INTRODUCTION
1/6
1.1 Documentation required
The following documentation is needed for repair procedures:
• Instructionbookletforspecicmodel
• Technicaldocumentationforspecicmodel(diagrams,explodedview,symptoncureand
service manual)
1.2 Tools and equipment required
Aswellasthestandardequipment,thefollowingisrequired:
Qty. Description Notes
1 Screwdriver
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1 SSC (Saeco Service Center) Programmer
(for programming and diagnostics mode)
1.3 Material
Material Code and Description
Thermal paste Heat resistance > 200°C
Descaler 21001901 “ACC SAE DECALCIFIER 5 L 1 UNIT”
Grease solvent 132253695601 “PARALIQ GB 363”
Silicone grease 14-INTGR22004 “ACC TUBE FIN FOOD GREASE 2 400 ML”
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Always disconnect the power plug from the mains before beginning repair work.

PHILIPS 4000 and 3000 01 INTRODUCTION
2/6
Disassemblingthemachine,theoperatormustpayattentiontohotandunder
Pressureparts:boiler,pin-boiler,valves,dispensing,steamtube,brewunit,
connectionsandpipestoavoidburns.Pleaserefertospecichydrauliccircuit
(Image1) to know the parts in detail.
The machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
WhenthemachinearrivesattheServiceCenterindescalingmodeinterrupted,ormakingDescal-
ing,beverycarefulnottocomeintocontactwiththeDescaler.
Aftertheproducthasbeenrepaired,itshouldfunctionproperlyandhastomeetthesafetyre-
quirementsandlegalregulationsasofciallylaiddownatthismoment
Simply turning off the main machine power switch is not an adequate safety
precaution.
This domestic appliance is rated as insulation class I.
Oncompletionoftherepairwork,insulationanddielectricrigiditytestsmustbe
performed.
Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-way solenoid valve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1

PHILIPS 4000 and 3000 01 INTRODUCTION
3/6
1.5 Service POLICY grid as used for coffee machine
Components Assembly use Single components available
COFFEE
GRINDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe machine or of the Coffee Grinder on website
BREWING
UNIT Only for OOW repairs YES,toconsultthespecicexploded-viewofthe machine or of the Brewing unit on website
BOILER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe
machine on website
GEAR
MOTOR Only for OOW repairs YES,toconsultthespecicexploded-viewofthe machine on website
FILTER
HOLDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe machine on website
MILK
CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewofthe machine on website
THERMAL
CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewofthe Thermal Carafe on website
MILK ISLAND Only for OOW repairs YES,toconsultthespecicexploded-viewofthe
Milk Island on website
List of principal assembly present in all our coffee machines
For IN WARRANTY repairs is raccomanded to use when and where possible the single compo-
nents,availableintheexplodedviewsofthecoffeemachinesorofthespeciccomponents.Ifyou
ndtheinformation“SEETHEEXPLODEDVIEWE........”intheassemblydescriptioneld,itmeans
that the single components of the assembly are available in the other pages of the exploded view.
It’spossibletousetheassemblyonlyifthereisaspecicSymptomCurethatincludethispossibility
or when the single components are not available for the order.

PHILIPS 4000 and 3000 01 INTRODUCTION
4/6
1.6.1. External machine parts Philip 4000
Power cable socket
and main switch
(OTC)
Hot water
dispensing spout
Drip tray+grille
Pre-ground coffee
compartment
Water tank
Coffee bean
hopper with lid
Dreg drawer
Brew Unit
Milk carafe
Espresso/Coffee
selection level
Service
door
Coffee
dispenser
Automatic Milk Frother (also
for steam dispensing) (AMF)
Classic Milk Frother (also for wa-
ter/steam dispensing) (CMF)
4000 AMF
Espresso
brew button
Coffee
brew button
Frothed Milk
button
Classic coffee
brew button
MENU button
ON/OFF button “Aroma”
Pre-ground coffee
button
Classic coffee
brew button
MENU
button
Espresso
brew button
Long espresso
brew button
Hot water/steam
button
Aroma”
Pre-ground coffee
button
ON/OFF button
4000 CMF
4000 OTC Classic coffee
brew button
MENU button
Espresso
brew button
Long espresso
brew button
Cappuccino
brew button
ON/OFF button
“Aroma” Pre-ground
coffee button

PHILIPS 4000 and 3000 01 INTRODUCTION
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1.6.2. External machine parts Philip 3000
Drip tray+grille
Pre-ground coffee
compartment
Water tank
Coffee bean
hopper with lid
Dreg drawer
Service
door
Brew Unit
Coffee
dispenser
Power cable socket
and main switch
Automatic Milk Frother (also
for steam dispensing) (AMF)
Classic Milk Frother (also
for water/steam dispensing)
(CMF)
3000 AMF
Cappuccino
button
Espresso
brew button ON/OFF button
Coffee brew button
No water light
Empty coffee grounds
drawer light
No coffee light
General warning light
Descaling button Rinse cycle light
Hot water
button
Descaling cycle light
3000 CMF
Steam button
Espresso
brew button ON/OFF button
Coffee brew button
No water light
Empty coffee grounds
drawer light
No coffee light
General warning light
Descaling button Rinse cycle light
Hot water
button
Descaling cycle light

PHILIPS 4000 and 3000 01 INTRODUCTION
6/6
1.6.3 Internal machine parts
Flow-meter
Power board
BoilerThermostat
Pump
Coffee
dispenser
2-way
solenoid valve
Safety valve
Grinding
adjustment insert
Coffee grinder
Boiler pin

PHILIPS 4000 and 3000
CHAPTER 2
TECHNICAL
SPECIFICATIONS