Philips 4000 series User manual

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All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips Subject to modication EN 421940000041
Service
Coee Machine
OTCCMF AMF
PHILIPS 4000
2017-JANUARY-XX
ServiceManual
Rev. 00 May 2017
TYPE 12NC DESCRIPTION
HD8841/01 882884101010 PHI 4000 CMF BK 230 WE
HD8841/09 882884109300 PHI 4000 CMF BK 230 CEE
HD8841/11 882884111010 PHI 4000 CMF AN 230 WE
HD8842/09 882884209870 PHI 4000 CMF BK 230 RU
HD8844/01 882884401010 PHI 4000 AMF BK 230 WE
HD8844/09 882884409300 PHI 4000 AMF BK 230 CEE
HD8847/01 882884701010 PHI 4000 OTC BK 230 WE
HD8847/06 882884706660 PHI 4000 OTC BK 120 TW
HD8847/09 882884709300 PHI 4000 OTC BK 230 CEE
HD8847/11 882884711010 PHI 4000 OTC AN 230 WE
HD8847/15 882884715470 PHI 4000 OTC AN 220 KR
HD8847/17 882884717710 PHI 4000 OTC AN 220 CN
HD8847/19 882884719300 PHI 4000 OTC AN 230 CEE
HD8848/09 882884809870 PHI 4000 OTC BK 230 RU
TYPE 12NC DESCRIPTION
EP4010/00 882860700010 PHI 4000 CMF BK 230 WE
EP4010/00 882860700220 PHI 4000 CMF BK 230 DE
EP4010/00 882860700300 PHI 4000 CMF BK 230 CEE
EP4010/10 882860710010 PHI 4000 CMF SL 230 WE
EP4050/10 882860910010 PHI 4000 OTC SL 230 WE
EP4050/10 882860910220 PHI 4000 OTC SL 230 DE
EP4050/10 882860910300 PHI 4000 OTC SL 230 CEE
EP4051/10 882861410010 PHI 4000 OTC SL 230 WE
EP4051/10 882861410220 PHI 4000 OTC SL 230 DE
HISTORY OF CHANGES TO THE SERVICE MANUAL
From Rev. To Rev. Chapter Inserted Modied
Rev.05 Rev00 - Service Manual relative only for Philips 4000;
- New layout.

PHILIPS 4000
Table of contents Page
1. Introduction
1.1. General Information 1
1.2. Tecnical specication 1
1.3. Consumer Replaceable Parts (CRP) List 2
1.4 Specic tools and equipment 4
1.5. Material 4
1.6. Safety warnings 4
1.7. Water circuit diagram 5
1.8. Electrical diagram 6
1.9. Service POLICY grid as used for coee machine 7
1.10. Error codes 8
1.11. Internal machine parts 9
2. Technical specications
2.1. Specication for the measurement of the coee products
temperature.
1
2.2. Specication for the measurement of the Milk products
temperature.
2
2.3. Machine parameters and performance 4
3. Operating logic
3.1. Single microswitch gear motor 1
3.2. Temperature sensor (adjustment) 1
3.3. Coee grinder 230V 2
3.4.1. Autodose system description 230V 2
3.4.2. Coee lack detection and coee grinder blocked 3
3.5. Coee grinder 120V 3
3.6.1. Low bean level detection, dose quantity adjustment, cof-
fee grinder blocked
3
3.6.2. Dose self-learning (SAS) 4
3.7. Coee cycle 5
3.8. Milk Carafe (OTC version) 6
3.9. Water level detection (water tank) 6
3.10. Water lter HD models 7
3.11. Descaling request HD models 7
3.12. AquaClean water lter EP models 8
3.13. Descaling request EP models 8
Table of contents Page
4. Diagnostic mode
4.1. Test Mode. 1
4.2. SteamOut 7
5. Saeco Service Center
5.1. Saeco Service Center - Quick Start Guide 1
6. Machine Repair Flow
6.1. Repair Flow 1
7. Disassembly
7.1. Outer Shell 1
7.2. Coee grinder 2
7.3. Grinder blades 2
7.4. Coee grinder adjustment 3
7.5. Carafe connection and hot/Steam water dispenser
(Philips 4000 OTC)
4
7.6. Hot water dispenser (Philips 4000 AMF-CMF) 4
7.7. Central plate 4
7.8. Pin boiler 4
7.9. Gear motor 5
7.10. Pump 5
7.11. Flow-meter 6
7.12. Boiler 6
7.13 CPU board 6
7.14. Programming access for SSC (Saeco Service Center) 6
7.15. KYB interface and display 6
7.16. Fitting and removing Oetiker clamps 7

PHILIPS 4000
CHAPTER 1
INTRODUCTION

PHILIPS 4000 01 INTRODUCTION
1/9
General Information
Description Value
Housing material ermoplastic material
Size (w x h x d) 215mm x 330mm x 429 mm
Weight 6.7 kg for CMF-AMF 7.5 Kg for OTC (data may vary depending on the model)
Power Cord length 120 cm
Cup size Up to 152 mm
Water tank 1.8 litres - Removable type
Water leter EP models: Acquaclean lter 12NC-421944050461 (CA6902/00); HD models: Brita lter 12NC-
996530071872 (CA6702/00)
Coee bean hopper capacity 250 g
Coee grounds drawer capacity 15
Milk carafe capacity 0,5 l (OTC Version)
Energy Eciency Label B
Energy saving mode consumption < 1 Wh
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices ermal fuse
Nominal voltage - Power rating –
Power supply Data stored on the below label placed inside the service door
Serial Number TW90xxyy768226 TW90= product + production location - xxyy = year & Production week - 768226 = unique following
number
Technical specication
Description Value
Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W
120 V~ 60 Hz 1500 W
Power consumption: During heating phase- approx. 5.6 A
Coee heat exchanger output: Stainless steel (230 V~) 1900 W - (120 V~) 1300 W - (100 V~) 1100 W
for coee, hot water and steam dispensing
Safety system: 2 thermostats at 190°C one shot
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card
Automatic dosage: Dose adjustment controlled by the electronic system
Gear motor: 2 rotation directions; power supply 24VC
Coee grinder: Direct current motor with at ceramic grinder blades
Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating piston and thermal switch 100°C 48 W, 230V,
50 Hz, 120V, 60Hz 100V, 50/60 Hz
Overpressure valve: Opening at approx. 16-18 bar
1.1. General Information
1.2. Tecnical specication

PHILIPS 4000 01 INTRODUCTION
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Water circuit lling time: Approx. 15 sec Max. on rst lling cycle
Heating time: Approx. 45 sec.
Grinding time: Approx. 8-10 sec.
CRP CTN 12NC Description Compatible for (models): Picture (assembled)
CP0165/01 421941308111 Dip tray HD8841-HD8842-HD8844-
EP4010
CP0167/01 421941308131 Dip tray HD8847-HD8848
CP0507/01 421941310521 Dip tray EP4050-EP4051
CP0150/01 996530073476 Water tank HD8841-HD8842-HD8844-
HD8847-HD8848
CP0228/01 421944052271 Water tank EP4010- EP4050-EP4051
CP0166/01 421941308121 Coffee grounds
container ALL MODELS
CP0151/01 421944034471 Drip tray cover ALL MODELS
CP0329/01 996530000926 Classic milk
frother HD8841-HD8842-EP4010
CP0152/01 421944031491 Automatic milk
frother HD8844
CP0153/01 421944029451 Complete milk
carafe
HD8847-HD8848 - EP4050 -
EP4051
CP0154/01 421944032881 Transparent
caraffe
HD8847-HD8848 - EP4050 -
EP4051
CP0155/01 421941307041 Top cover carafe HD8847-HD8848 - EP4050 -
EP4051
Consumer Replaceable Parts are parts which we encourage consumers to replace themselves (as required);
these parts can be removed without help of a screwdriver
1.3. Consumer Replaceable Parts (CRP) List

PHILIPS 4000 01 INTRODUCTION
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CRP CTN 12NC Description Compatible for (models): Picture (assembled)
CP0165/01 421941308111 Dip tray HD8841-HD8842-HD8844-
EP4010
CP0167/01 421941308131 Dip tray HD8847-HD8848
CP0507/01 421941310521 Dip tray EP4050-EP4051
CP0150/01 996530073476 Water tank HD8841-HD8842-HD8844-
HD8847-HD8848
CP0228/01 421944052271 Water tank EP4010- EP4050-EP4051
CP0166/01 421941308121 Coffee grounds
container ALL MODELS
CP0151/01 421944034471 Drip tray cover ALL MODELS
CP0329/01 996530000926 Classic milk
frother HD8841-HD8842-EP4010
CP0152/01 421944031491 Automatic milk
frother HD8844
CP0153/01 421944029451 Complete milk
carafe
HD8847-HD8848 - EP4050 -
EP4051
CP0154/01 421944032881 Transparent
caraffe
HD8847-HD8848 - EP4050 -
EP4051
CP0155/01 421941307041 Top cover carafe HD8847-HD8848 - EP4050 -
EP4051
CP0156/01 421944007561 Lid of milk carafe HD8847-HD8848 - EP4050 -
EP4051
CP0157/01 996530067584 Milk tube HD8847-HD8848 - EP4050 -
EP4051
CP0158/01 996530068626 Milk tube
connector
HD8847-HD8848 - EP4050 -
EP4051
CP0159/01 421941306191 Water spout HD8847-HD8848 - EP4050 -
EP4051
CP0160/01 421944052451 Brew group ALL MODELS
CP0164/01 421944033301 Coffee
measuring scoop ALL MODELS
CP0504/01 421944070662 Lid of coffee
bean container
EP4010- EP4050 - EP4051
(HD8841 - HD8842 -HD8847-
HD8848 FROM S/N.
TW901645704032)

PHILIPS 4000 01 INTRODUCTION
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1.4. Specic tools and equipment
As well as the standard equipment, the following is required:
12NC Description Notes
-Screwdriver
-Pliers for Oetiker clamps
-CC -A - Vdc tester
-Digital thermometer Scale limit > 150°C
996530009845 Serkit Tool needed for programming with SSC
- SSC (Saeco Service Center) Tool used to ash the SW on the machines (for SW
upgrade and diagnostics mode). Refer to SDA_111359.
1.5. Material
12NC Material Code and Description
-ermal paste Heat resistance > 200°C
996530067222 Descaler “ACC SAE DECALCIFIER 5 L 1 UNIT”
132253695601 Grease solvent “PARALIQ GB 363”
996530045784 Silicone grease “ACC TUBE FIN FOOD GREASE 2 400 ML”
1.6. Safety warnings
Please, read the Service manual of the machine before starting any maintenance.
Operation, maintenance and/or repair of this device may be carried out only by qualied persons, trained for
work at or with electric devices.
During the machine disassembly the operator has to pay attention to hot and under pressure parts.
All parts involved can be nd in the hydraulic circuit below schema (Image 1-par.1.7.).
e machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate under safety condition is recommended to perform the Steam Out procedure in order
to remove the pressure and hot water inside the hydraulic circuit.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descaling , take
EXTREME CARE to avoid any unintentional contacts with the descaler.
Aer the product has been repaired, it should function properly and has to meet the safety requirements and
legal regulations as ocially laid down at this moment.
e technicians to operate under safety conditions, must:
1. Use personal safety devices;
2. Turn o the machine by the power switch is not an adequate safety precaution;
3. Disconnect the appliance from the power mains before repairing;
4. Before and aer repair, it is recommended to perform dielectric strength tests (is domestic
appliance is rated as insulation class 1).

PHILIPS 4000 01 INTRODUCTION
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Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-way solenoid valve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1
1.7. Water circuit diagram

PHILIPS 4000 01 INTRODUCTION
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1.8. Electrical diagram

PHILIPS 4000 01 INTRODUCTION
7/9
1.10. External machine parts
1.9. Service POLICY grid as used for coee machine
For IN WARRANTY repairs is raccomanded to use when and where possible the single components, available
in the exploded views of the coee machines or of the specic components. If you nd the information “SEE
THE EXPLODED VIEW E........” in the assembly description eld, it means that the single components of the
assembly are available in the other pages of the exploded view. It’s possible to use the assembly only if there is
a specic Symptom Cure that include this possibility or when the single components are not available for the
order.
43 5 6
7
2
89
1
1 Power cord socket
2Power button
3 Grinder adjustment knob (HD models)
4 Coee bean hopper
5 Pre-ground coee compartment
6 Bean hopper (EP models)
7 Grind setting knob (EP models)
8 Classic Milk Frother (CMF)
9 Automatic Milk Frother (AMF )
10 Suction tube for Automatic Milk Frother
(AMF)
11 Milk carafe (OTC)
12 Water tank
13 Coee bean hopper lid
14 Service door
15 Brew group
16 Coee grounds drawer
17 Full drip tray indicator
18 Drip tray
19 Cup holder grill
20 Coee dispensing spout
21 Water dispensing spout (OTC)
22 Espresso/Coe selection level
11
1222 13
14
15
1617
19
20
21
18
10