Philips HearLink BTE PP Series User manual

User Guide
BTE PP
HearLink
Behind-the-Ear
Hearing Aids
BTE PP
HearLink
Behind-the-Ear
Hearing Aids

Model overview
This booklet is valid for the following power
hearing aid families and models:
To be lled out by your hearing care
professional.
FW 1.x:
HearLink 9010 BTE PP – HL 9010 BTE PP
(HEB9010)
GTIN: 05714464002818
HearLink 7010 BTE PP – HL 7010 BTE PP
(HEB7010)
GTIN: 05714464002801
HearLink 5010 BTE PP – HL 5010 BTE PP
(HEB5010)
GTIN: 05714464002795
HearLink 3010 BTE PP – HL 3010 BTE PP
(HEB3010)
GTIN: 05714464003631
HearLink 2010 BTE PP – HL 2010 BTE PP
(HEB2010)
GTIN: 05714464003648
HearLink 3000 BTE PP – HL 3000 BTE PP
(HEB3000)
GTIN: 05714464002757
HearLink 2000 BTE PP – HL 2000 BTE PP
(HEB2000)
GTIN: 05714464002740
with NFMI and 2.4 GHz radio functionality.

Your individual hearing aid
settings
Settings overview for your hearing aid
Left Right
Yes No Volume Control Yes No
Yes No Program Button Yes No
Yes No Mute Yes No
Volume Control indicators
On O Beeps at min/max
volume On O
On O Clicks when changing
volume On O
On O Beeps at preferred
volume On O
Battery indicators
On O Low battery warning On O

Warranty certicate
Name of owner:
Hearing care professional:
Hearing care professional address:
Hearing care professional phone:
Purchase date:
Warranty period: Month:
Model right: Serial no.:
Model left: Serial no.:

International warranty
Your hearing aid is covered by an international
limited warranty issued by the manufacturer for
a period of 24 months from the date of delivery.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but
not in accessories such as batteries, tubing,
speakers, earpieces and lters, etc. Problems
arising from improper/incorrect handling
or care, excessive use, accidents, repairs
made by an unauthorized party, exposure to
corrosive conditions, physical changes in your
ear, damage due to foreign objects entering
the device or incorrect adjustments are NOT
covered by the limited warranty and may void
it. The above warranty does not aect any legal
rights that you might have under applicable
national legislation governing sale of consumer
goods. Your hearing care professional may have
issued a warranty that goes beyond the clauses
of this limited warranty. Please consult him/her
for further information.
If you need service
Take your hearing aid to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.

Introduction to this booklet
This booklet shows you how to use and
maintain your new hearing aid. Please read
the booklet carefully including the warning
sections. This will help you to get the most out
of your new hearing aid.
Your hearing care professional has adjusted
the hearing aid to meet your needs. If you
have further questions, please contact your
hearing care professional.
More information is available on
www.hearingsolutions.philips.com.

Important notice
The hearing aid amplication is uniquely
adjusted and optimized to your hearing
capabilities during the hearing aid tting
performed by your hearing care professional.
Intended use
Intended use
The hearing aid is intended to amplify and
transmit sound to the ear
Indications for use
Impaired hearing within mild to severe-to-
profound hearing loss
Intended user
Adults and children older than 36 months
Use environment
Indoor and outdoor
Contraindications
Users of active implants must pay special
attention when using the hearing aid. For more
information read the Warnings section.
Clinical benets
The hearing aid is designed to provide better
speech understanding to help ease communication
with the aim of improving quality of life

Table of contents
Identify your hearing aid and earpiece 12
Your hearing aid with earhook and mold –
What it is 14
What it does 15
Your hearing aid with miniFit thin tube –
What it is 16
What it does 17
Identify left and right hearing aid 18
Battery (size 13) 19
MultiTool for handling batteries
and cleaning 20
Turn the hearing aid ON and OFF 21
When to replace a battery 22
Replace the battery 23
Put on the hearing aid
with earhook and mold 25
Caring for your hearing aid 26
miniFit thin tube 30
Standard earpieces for thin tube 33

Replace dome or Grip Tip 34
Customized earpieces for thin tube 35
Clean Micro Mold 36
Replace ProWax lter 37
Flight mode 38
Optional features and accessories 39
Change volume (optional) 40
Change program (optional) 41
Mute the hearing aid (optional) 43
Quick reset 44
Using hearing aid with iPhone, iPad,
and iPod touch 45
Pairing hearing aid with iPhone 46
Re-connect your hearing aids to
your iPhone, iPad, or iPod touch 49
Philips HearLink app 50
Wireless accessories (optional) 52
Other options (optional) 53
Tamper-resistant battery drawer (optional) 54

General warnings 56
Troubleshooting guide 64
Water & dust resistance 66
Conditions of use 67
Technical information 68

12
Identify your hearing aid and
earpiece
Philips is oering two dierent attachments
and several dierent earpieces which classify
your hearing aid. Please identify your
attachment and earpiece. This will make
it easier for you to navigate through this
booklet.
Earhook with mold
Earhook
Mold
Tube

13
Earpieces
The thin tube uses one of the following
earpieces:
Dome (Bass Dome shown)*
Grip Tip*
VarioTherm®Micro Mold
Micro Mold
miniFit thin tube
Thin tube
Ear grip
(optional)
* Please see details for replacing the dome or Grip Tip
in section: “Replace dome or Grip Tip”.
Var ioTherm®is a registered trademark of Dreve.

14
Your hearing aid with earhook
and mold – What it is
Program
Button
Microphone
openings
Earhook
Tube
Mold
Nail grip
Battery drawer
Direct Audio
Input
(with an optional
DAI/FM adapter)

15
What it does
Mute,
change
volume
and
programs
Sound in
Sound out
Open the
battery drawer
Contains the
battery and
functions
as an on/o
switch

16
Your hearing aid with miniFit
thin tube – What it is
Push
button
Microphone
openings
Nail grip
Battery drawer
Direct Audio Input
(with an optional
DAI/FM adapter)
Thin
tube

17
What it does
Mute,
change
volume
and
programs
Sound in
Open the
battery
drawer
Contains the
battery and
functions
as an on/o
switch
Sound out

18
Identify left and right
hearing aid
It is important to distinguish between the
left and the right hearing aid as they might
be programmed dierently. You can nd left/
right color indicators in the battery drawer.
Indicators can also be found on the molds.
A RED indicator marks the
RIGHT hearing aid
A BLUE indicator marks the
LEFT hearing aid

19
Battery (size 13)
Your hearing aid is a miniature electronic
device that runs on special batteries. To
activate the hearing aid, you must insert a
new battery in the battery drawer. See how in
the “Replace the battery” section.
Battery
drawer
Pull out to open
Make sure the plus
is visible

20
Important notice
The MultiTool has a built-in magnet.
Keep the MultiTool at least 30 cm away
from credit cards and other magnetically
sensitive devices.
Brush
Wire loop
Magnet
MultiTool for handling
batteries and cleaning
The MultiTool contains a magnet which makes
it easier to replace the battery in the hearing
aid. It also contains a brush and a wire loop
for cleaning and removing ear wax from your
earpiece. If you need a new MultiTool, please
contact your hearing care professional.