Philips HearLink CROS MNR T R User manual

Instructions for Use
HearLink
Receiver-in-the-Ear
CROS Transmitter
CROS MNR T R

Model overview
This booklet is valid for Philips HearLink CROS MNR T R
(HEC6032) and covers both CROS and BiCROS.
CROS
BiCROS
Philips HearLink CROS MNR T R is to be used with compatible
Philips hearing aids.
For an overview of which hearing aids Philips HearLink CROS
MNR T R is compatible with, visit: hearingsolutions.philips.com/
cros

Introduction to this booklet
This booklet guides you on how to use and maintain your new
transmitter. Ensure you read the booklet carefully, including the
Warnings section. This will help you get the most benet from
your transmitter.
Your hearing care professional has adjusted the sound sent
from the transmitter to meet your needs. If you have additional
questions, contact your hearing care professional.
A hearing care professional* (hearing aid professional,
audiologist, ENT (ear, nose and throat) doctor, and hearing aid
dispenser) is a person who is appropriately educated and has
proven competency in professionally assessing hearing, selecting,
tting, and delivering hearing instruments and rehabilitation care
to persons with hearing loss.
The education of the hearing care professional is in accordance
with national or regional regulations.
*The job title may vary from country to country.

IMPORTANT NOTICE
For details on the functionality of your specic hearing aid solution,
refer to your hearing aid’s instructions for use.
For your convenience, this booklet contains a navigation bar to
help you navigate through the dierent sections.
More information is available on
www.hearingsolutions.philips.com
About Getting started Daily use Warnings More info

Intended use
Intended use The transmitter is intended to transmit sound from the
poorer ear to a hearing aid placed on the better ear.
Indications for
use
Unaidable hearing loss on one ear (e.g. single-sided
deafness (SSD), or very poor unilateral word recognition
score).
Intended user Person with hearing loss using a hearing aid and their
caregivers. Hearing care professional responsible for
adjusting the hearing aid.
Intended user
group
Adults and children older than 5 years.
Use environment Indoor and outdoor.
Contraindica-
tions
Not suitable for infants and children below 5 years of
age. For children from 5 to 8 years of age, caution is
advised. Users of active implants must pay special
attention when using the device. For more information,
read the Warnings section.
Clinical benets See clinical benets of the hearing aid.

Table of contents
About
CROS solution 8
Your transmitter 10
Identify left and right device 12
Getting started
Turn transmitter ON / OFF using the charger 14
Turn transmitter ON / OFF using the push button 15
Charging time 16
Low battery indication 18
Battery performance 19
Cleaning 20
Daily use
Put on the transmitter 22
Change volume on the transmitter 23
Hearing aid sound 24
Change volume on the hearing aid 25

Replace standard earpieces 26
ProWax miniFit lter 28
Replace ProWax miniFit lter 29
Transmitter storage 30
Warnings
General warnings 32
More info
Troubleshooting 36
Water & dust resistant (IP68) 40
Conditions of use 41
Warranty 42
Technical information 44
Sound and LED light indicators 48

8About Getting started Daily use Warnings More info
CROS solution
A CROS or BiCROS solution consists of a transmitter and a
hearing aid. The transmitter is placed on the poorer ear. It
wirelessly sends sound from the poorer ear’s surroundings to the
hearing aid placed on the better ear.
CROS (Contralateral Routing of Signals) is a solution for people
with limited or no hearing in one ear combined with normal
hearing in the opposite ear.
BiCROS (Bilateral Contralateral Routing of Signals) is a solution
for people with limited or no hearing in one ear and hearing loss
in the opposite ear.
About

9
Hearing aidTransmitter
Sound transmission

10 About Getting started Daily use Warnings More info
Your transmitter
What it is and does
Rechargeable battery
Can only be replaced
by the hearing care
professional
Wax lter
Wax
protection
Dummy speaker
No sound
Ear grip
Holds the dummy
speaker in place
(optional)
Push button
Upper part:
Volume up
Lower part:
ON, OFF,
volume down
Microphones
Sound in
LED light
Charging, ON, OFF

11
60 85
Note
See details for replacing the dome in the section:
Replace standard earpieces.
* Standard speaker, with no acoustic
purpose, used to keep your transmitter in
place.
** Only for dummy speaker 60.
6 mm5 mm** 8 mm 10 mm
Dummy speakers*
The choice of size depends on
what ts best in your ear.
Earpieces
The dummy speaker uses one
of the following earpieces. This
helps the transmitter stay in
your ear.
Grip Tip, LiteTip, or Micro
mould can also be used.
Dome sizes
OpenBass dome
12 mm
Open dome
Bass dome, single vent
Power dome
Bass dome, double vent

12 About Getting started Daily use Warnings More info
Identify left and right device
It is important to distinguish between the transmitter and the
hearing aid. The left/right colour indicator helps you distinguish
between left and right.
You can nd left/right colour indicators on the transmitter itself.
On the dummy speaker it is located as shown.
A RED indicator marks the
RIGHT transmitter.
A BLUE indicator marks
the LEFT transmitter.

14 About Getting started Daily use Warnings More info
Turn transmitter ON / OFF using the charger
Your transmitter automatically turns ON when removed from the
charger.
The transmitter LED light turns GREEN after approximately two
seconds. Wait until the transmitter LED light blinks GREEN twice,
conrming it is ready for use.
Your transmitter automatically turns OFF when placed in the
charger and starts charging. The transmitter LED light turns
ORANGE.
IMPORTANT NOTICE
If applicable, ensure that your charger is powered or that the
charger’s built-in battery is charged when the transmitter is seated
in the charging port. For more information, see your charger’s
instructions for use.
Getting started

15
Turn transmitter ON / OFF using the push button
The transmitter can be turned ON / OFF using the push button.
To turn ON
Press and hold the lower part of the push
button for approximately two seconds until the
transmitter LED light turns GREEN. Release the
push button and wait until the transmitter LED
light blinks GREEN twice. The transmitter is now
turned ON.
To turn OFF
Press and hold the lower part of the push
button for approximately three seconds until
the transmitter LED light turns ORANGE. The
transmitter plays four descending tones. Release
the push button. The transmitter is now turned
OFF.
For information regarding tones, see the Sound and LED light
indicators section.

16 About Getting started Daily use Warnings More info
Charging time
Ensure you fully charge your transmitter before rst time use.
Charge your transmitter every night. This ensures that you start
your day with a fully charged transmitter. If your transmitter’s
battery is completely drained, the normal charging time is:
3 hours 1 hour 0.5 hour
Fully charged 50% charged 25% charged
When the battery is fully charged, the LED light on the
transmitter turns GREEN and the charging process stops
automatically. Leave your transmitter in the charger when you
are not using it. Ensure that the charger is powered or that the
charger’s built-in battery is charged when the transmitter is
seated in the charging port.

17
Charging time may vary depending on the remaining capacity of
the battery and between the transmitter and the hearing aid.
For instructions on how to use your charger, see the charger’s
instructions for use.

18 About Getting started Daily use Warnings More info
Low battery indication
When the battery is running low, you hear three alternate beeps.
This gives you approximately two hours before the transmitter
runs out of battery.
The beeps are repeated every 30 minutes. Just before the battery
runs out, you hear four descending tones.
Three alternate beeps
= The battery is running
low.
Four descending tones
= The battery has run out.

19
Battery performance
The daily battery performance varies depending on your
individual use.
If your transmitter runs out of battery, ensure you recharge it by
placing it in the charger. Be aware that restarting the transmitter
does not give you more usage time.
For the best charging conditions, ensure the room temperature is
in the range of +10°C and +35°C (50°F and 95°F).
If your transmitter does not perform for a full day, you may
need to replace the battery. If so, contact your hearing care
professional.

20 About Getting started Daily use Warnings More info
Cleaning
The MultiTool contains a brush and wire loop for cleaning and
removing earwax. If you need a new MultiTool, contact your
hearing care professional.
Brush
Wire loopMagnet
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least
30 centimetres (1 foot) away from credit cards and other
magnetically-sensitive devices.