Problem Cause Solution
Dirty water brown stains
or white flakes come out
of the soleplate
Scale has built up inside the
appliance because it has not been
descaled regularly
Descale the appliance and the
soleplate see chapter Cleaning
and maintenance
You have put chemicals or additives
in the water tank
Never use chemical or additives
with the appliance If you have
already done so follow the
procedure in chapter Cleaning
and maintenance to remove the
chemicals
“here is no or little steam “he appliance has not heated up
sufficiently
Wait until the iron ready light stays
on continuously “his takes
approx minutes
“here is not enough water in the
water tank
5ill the water tank up to the MX
indication
Scale has built up inside the
appliance because it has not been
descaled regularly
Descale the appliance and
soleplate see chapter Cleaning
and maintenance
Water leaks from the
soleplate
Steam condenses into water in the
hose when you use steam for the
first time or have not used it for a
long time
“his is normal Hold the iron away
from the garment and press the
steam triggerWait until steam
instead of water comes out of the
soleplate
“he ironing board cover
becomes wet or there are
water droplets on the
floorgarment
Steam has condensed on the ironing
board cover after a long ironing
session or your board cover is not
designed to cope with the high
steam rate
Replace the ironing board cover if
the foam material has worn out
We also advise you to use a layer
of felt material in the board cover
to prevent water droplets
“he surface under the
base of the appliance
becomes wet or steam
andor water comes out
from under the ESY DE
CLC knob
“he ESY DECLC knob is not
tightened properly
Switch off the appliance and wait
hours for it to cool down
Unscrew and reattach the knob to
make sure it is tightened
“he rubber sealing ring of the ESY
DECLC knob is worn
Contact an authorized Philips
service center for a new ESY DE
CLC knob
“he iron does not heat up
and the amber DECLC
light flashes
“he appliance reminds you to
perform the descaling procedure
“he light flashes after approximately
one month of use
Perform the descaling procedure
following the instructions in
section Descaling the appliance
“he steam generator
produces a loud pumping
sound
“here is not enough water in the
water tank
5ill the water tank up to the MX
indication and press the steam
trigger
10 English