Phoenix Fold Power User manual

Phoenix Power Wheelchair
Operating Manual

Contents
Introduction .............................................................................................................................................. 1
Specifications .......................................................................................................................................... 2
Specification Diagram .............................................................................................................................. 3
Safe Operation ........................................................................................................................................ 4
Precautions .............................................................................................................................................. 5
Electromagnetic Interference ................................................................................................................... 7
Install Setup ............................................................................................................................................. 7
Installing and removing the battery ........................................................................................................ 18
Controller ............................................................................................................................................... 13
Basic operation ...................................................................................................................................... 14
Charging Batteries ................................................................................................................................. 14
Free Wheel Mode .................................................................................................................................. 17
Transporting Your Fold Power Wheelchair PHOENIX .......................................................................... 18
Trouble shootings .................................................................................................................................. 19
Diagnostics ............................................................................................................................................ 21
Warranty ................................................................................................................................................ 19

1
Introduction
Dear User,
Thank you for choosing Fold Power Wheelchair PHOENIX for your portable wheelchairtransportation
needs. The electric wheelchair will bring you freedom, it will to be your trusting and reliable friend.
It is important to read through this manual before operating your Fold Power Wheelchair PHOENIX to
become familiar with its features as well as its limitations and safety information. You will find the
operation and care of your Fold Power Wheelchair PHOENIX very simple and easy.
Disclaimer: its affiliates and partners can not be held responsible for personal injury or property
damage resulting from the unsafe or improper operation or maintenance of PHOENIX portable
electric wheelchair.
As part of our ongoing product improvement initiative, We reserve the right to change specifications
and design without notice. As a result, there may be minor differences between your Fold Power
Wheelchair PHOENIX and accessories and the photos, illustration and instruction in this manual.
Get to know Your Fold Power Wheelchair PHOENIX:
P.1

2
Specifications
Size and Weight
Unfold size （L*W*H）
940*630*950mm
Fold size （L*W*H）
640*320*750mm
loading capacity
120kgs
N.W.
21kgs without battery
Motor
Type
DC brushless motor
Rated power
180W
Input voltage
24V
Quantity
2 units
Brake system
Intelligent electromagnetic brake
Battery
Type
lithium polymer battery
Nominal capacity
6AH
Output voltage
24V
Quantity
2 units
Controller
Input power
DC 29V
Output voltage
24V
Charger
AC:100~240V,50HZ
Front wheels
7”*1.75” PU solid wheels
Rear wheels
8”*1.95” PU solid wheels
Performance
Max speed
≤6.0km/h
climbing slope
max 8°
charging time
6-8 hours
Obstacle height
25mm
Max Range
20km
Horizontal road braking
performance
≤1.0m
Maximum safe slope braking
performance
≤1.6m(3°)
Use environment
Temperature:
5±2℃～40±2℃
Atmospheric pressure:
860±2%hPa～1060±2%hPa；
Humidity:
10±3%～80±3%；

3
Specification Diagram
P.2

4
Safe Operation
We think this is the most important section of manual; how to safely operate the Fold Power
Wheelchair PHOENIX. Please review this section thoroughly and contact us if you have any
questions.
◎ General safety:
a. Adjustable PHOENIX Portable Electric Wheelchair to your personal comfort level as much as
possible.
b. Take your time to learn how PHOENIX Portable Electric Wheelchair works in a private space
before you begin operating around others.
c. Practice bending, reaching and transferring in and out of Fold Power Wheelchair PHOENIX.
d. Always be aware of your surroundings.
e. If you are not sure the Fold Power Wheelchair PHOENIX can surpass an obstacle, try to find
another way around.
f. The Fold Power Wheelchair PHOENIX is designed for a single user only; more than one user
may result in personal injury to you and others.
g. Make sure that electronic components such as the control panel, battery charge, and other
electronically controlled components avoid moisture. If these components come into contact with
moisture, dry before use.
h. The Fold Power Wheelchair PHOENIX seat is designed for comfort, not specifically for pressure
relief; if you suffer from pressure sores, or if you are at risk that they will occur, please consult
your doctor.
◎ Before using your PHOENIX Portable Electric Wheelchair
(1) Make sure the Fold Power Wheelchair PHOENIX is operating smoothly.
(2) Check for any unusual noises, vibration, or a change in the ease of use; if you detect a problem,
use the tool kit to perform maintenance or get in touch with your service professional.
(3) Failing to maintain your Fold Power Wheelchair PHOENIX could increase the risk for injury; get in
touch with us or your Sales so that we can help you find and correct the problem.
◎ Getting into the Fold Power Wheelchair PHOENIX
(1) Before sitting, make sure the PHOENIX is OFF, this will ensure the PHOENIX will not move upon
touching the joystick.
(2) Make sure the footrest is down.
(3) Once on board, make sure your feet are safely on the footrest.
◎ Driving the Fold Power Wheelchair PHOENIX
(1) Be alert to the danger of motor vehicles on roads or in parking lots.
(2) At night or when it is hard to see, use reflective tape on your PHOENIX.
(3) The PHOENIX is designed for use on firm, even surface such as concrete, asphalt or indoor
floor.
(4) Do not operate the PHOENIX in sand, loose soil or over rough terrain, which could damage
wheels, bearings, axles or motors, or loose fasteners.

5
◎ Getting out of the Fold Power Wheelchair PHOENIX
(1) Make sure to bring the Fold Power Wheelchair PHOENIX to a complete stop.
(2) Turn off the Fold Power Wheelchair PHOENIX to avoid accidentally opening the joystick and
moving the wheelchair.
(3) Raise the armrest so that you can conveniently exit the wheelchair.
(4) Carefully and safely get out of the seat.
◎ Weight limited-Do not exceed or the warranty will be void
(1) Never exceed a total weight of 120kgs,total for the rider plus items carried.
(2) Exceeding the weight limited is likely to damage the seat, frame or fasteners and may cause
severe injury to you or others.
◎ When transporting the Fold Power Wheelchair PHOENIX
(3) Never sit in the Fold Power Wheelchair PHOENIX while i a moving vehicle; an accident or
sudden stop may cause you to be thrown from the electric wheelchair.
(4) Never transport the Fold Power Wheelchair PHOENIX in the front of seat of a vehicle where it
may shift ans interfere with the driver.
(5) Always secure the Fold Power Wheelchair PHOENIX so that it cannot roll or shift when being
transported in a vehicle.
(6) The Fold Power Wheelchair PHOENIX is NOT approved to be used with any tie down system,
which is generally used to transport a seated user in a powered wheelchair in a motor vehicle.
Precautions
CAUTION: OPERATE SAFELY
Do not operate the Fold Power Wheelchair PHOENIX in water of any kind.
Do not operate the Fold Power Wheelchair PHOENIX up or down staircase or escalators.
Do not operate the Fold Power Wheelchair PHOENIX while on a moving vehicle
such as abus.
Do not lean your body to reach out of the PHOENIX, causing a balance issue.
Do not exceed the weight limited total of 120kgs for rider plus any items.
Do turn off the Fold Power Wheelchair PHOENIX when exiting the chair for safety.
Do practice driving the PHOENIX Portable Electric Wheelchair in a private,enclosed area.
Please do not drive the wheelchair on public road and make sure have safety belt.
buckled before operation.

6
Precautions
It is important to perform regular maintenance of your Fold Power Wheelchair PHOENIX for
longevity and warranty eligibility. Even a little cleaning now and again will go a long way to keep
your device looking and functioning like new.
Certified repair shops with trained professionals who specialize in electric wheelchairs and scooters
will be qualified to perform the service and maintenance on your Fold Power Wheelchair PHOENIX
should it be technician may require parts, which manufacturer has available.
We recommend you inspect your Fold Power Wheelchair PHOENIX two or three times per year for
in the following areas:
(1) Frame: Tighten loose screws as necessary using the tool kit included with your Fold Power
Wheelchair PHOENIX.
(2) Wheels: Make sure they rotate easily. Significant resistance may require new bearings.
(3) Armrest: Look for excessive wear or if they are loose.
Replacement parts and more major maintenance issues should be done by a professional.
◎ Batteries
(1) Use batteries that have been supplied by manufacturer only; our batteries are special lithium
batteries designed specifically for use in the Fold Power Wheelchair PHOENIX.
(2) Read all battery instructions before attempting to change or charge batteries.
(3) When you don’t drive the PHOENIXPortable Electric wheelchair for long time, please charge the
battery every month to avoid the battery “hungry die”, then broken.
◎ Fasteners
Many of the screws, bolts and nuts on the PHOENIX are special high-strength fasteners.
Replacing these fasteners with non-approved parts may cause your Fold Power Wheelchair
PHOENIX to result in faulty operation and may cause harm to you or other people, therefore:
A. Use fasteners that have been supplied by manufacturer.
B. Using the tools included with your Fold Power Wheelchair PHOENIX, tighten any fasteners that
become loose as soon as possible.
◎ Change and Adjustments
Never use non-Fold Power Wheelchair PHOENIX parts or make changes to your Fold Power
Wheelchair PHOENIX unless authorized in writing by representative from our company. Doing so
will void the warranty and may create a safety hazard.

7
Electromagnetic Interference
Powered vehicles such as the Fold Power Wheelchair PHOENIX may be susceptible
toelectromagnetic interference, which is interfering electromagnetic energy emitted from sources
such as radio station, TV station, amateur radio transmitters, two-way radios, and cellular phones.
The interference (from radio wave sources) can cause the Fold Power Wheelchair PHOENIX to
release its brakes, move by itself, or move in unintended directions.
Install Setup
Your Fold Power Wheelchair PHOENIX will arrive carefully packaged in a cardboard box.
1. Open the top of the box then turn the box on the side for easier pulling out the chair and contents.
2. Total components as bellow:

8

9
3.
Unfold wheelchair PHOENIX
GraspPushbar
Hold down seat
to expand

10
* Grasp the push bar and pull up while holding down on the seat to expand the chair, as P.4
* When the wheelchair is fully deployed, and the yellow stick at the back of the cushion frame is in
the horizontal state, You will hear "click" at the same time ，that is mean "unfolding "is finished,
as P.5
* Put the cushion on the wheelchair,asP.6
* Remove seat cushion
* Lift up the yellow stick , At the same time Bend the handrail until it close to the seat frame. P.7
* Lift up the wheelchairP.8
5. Install the controller into the open slot on the arm of the chair, on the right side (if user needed,
can change to left side). Tighten knob located under the armrest to secure the controller in place.
P.8

11
P.9Slide joystick controller into armrestP.10 Secure joystick controller knob
6. Connect the controller wire harness to the CPU wire harness. Take care the line up the pins
properly as arrow tip indicate, so that they do not get bent, broken or damaged.
P.11
Installing and removing the battery
Installing the battery
Just put the battery to battery shell on both side of wheelchair , No need to distinguish left and right ,
both are the same.
Note
Make sure connector
pins“white arrow”
to “white arrow”

12
Removing the battery
Press the soft plastic button on the battery shell ,at the same time pull out the battery .
P.13

13
Controller
The Fold Power Wheelchair PHOENIX is equipped with a joystick style controller. Detail functions
as shown:
P.14 Controller and Driving Tips
1. Take some time in a safe, controlled environment to learn the operation of controller, the speed
and the maneuverability of wheelchair.
2. When turning, reduce your speed, which will help you avoid any potential tilting or tipping of
wheelchair.
3. Be sure to adjust the speed depending on your environment.
4. To slow down, slowly bring the joystick back toward the initial position.
5. To stop, just bring the joystick back to the initial position.
6. Use extra care when you drive the Fold Power Wheelchair PHOENIX in reverse. You may lose
control or fall if one of rear wheels hits an object. When operating in reverse
A. Operate the wheelchair slowly and at an even speed.
B. Stop often and check to make sure your path is clear of obstacles.

14
Basic operation
Before operating your Fold Power Wheelchair PHOENIX, be sure to read all safety information and
precautions included in this manual. Operate only in the appropriate environment after you have
practiced operation the wheelchair and know how to work the controller.
GET IN
Be certain that the power is OFF before sitting in the seat of Fold Power
Wheelchair PHOENIX, with no light on the controller, make sure the
footrest is down before getting into the wheelchair.
POWER ON
Press the Power button, you will ear a beep and a light will indicate that
power is on.
TURING
&STEERING
Use the joystick style control to steer and turn left, right or go forward and
backward.
STOPPING
Simply remove your hand from the joystick to stop.
POWER OFF
When stopping, it is advised that you power OFF the wheelchair to prevent
accidents. Press the power button to turn off the wheelchair.
GET OUT
Make sure there is no light on the controller before getting off the
wheelchair.
Charging Batteries
Your Fold Power Wheelchair will arrive with a fully charged battery, which should last about 18km
under normal operation conditions. We recommend that you run the Fold Power Wheelchair
PHOENIX until the battery is completely dead in order to get the most out of the battery life.
◎ First charging method
Charge the battery via controller charge port.
1. Turn the power off.
2. Plug in the charger to the controller port (see below), please notice connect the charger cable
first, then turn the power on.
Caution
Do not charge
continuously over 6
hours through charging
port of controller to
prevent over charging
while two batteries are
inserted into both sides
of frame. Never charge
over 3 hours when it is
only one battery
ineither side of frame.

15
3. Allow your wheelchair to charge for 6-8 hours or when the light on the charger turns green, which
means your batteries are full charged.
4. Should you require them, the lights and what they, mean are located on the back of the charger.
◎ secondary charging method:
You have the option of charging the battery individually.
1. Turn off the main power.
2. Connect a conversion line on the power line, then you can put the cable to the charger hole on
the battery directly, No matter the battery is on the wheelchair or is been pull off, both can charge
the battery.
3. You can clearly know the power volume through the indicator.
Back
Front
Definition of what the
light colour mean
Charger light
Light should come on after plugging in the charger.
GREENcolour indicatesfull drained.
RED--battery is charging.
Controller Charge port

16
◎ More information on the Fold Power Wheelchair PHOENIX batteries...
The Fold Power Wheelchair comes with two charged 24V 6AH lithium batteries.
1. Charged the batteries for 3-4 hours for each battery.
2. Turn the main unit’s power off while charging.
3. Do not leave children unsupervised near the power wheelchair while it is charging.
4. Do not attempt to open the battery housing.
5. Red means the power is on and the unit is charging; green means the unit is fully charged. Note:
this information is also located on the back of the charger.
6. when the battery is full charged, remove cable, then take out the DC charging connector and AC
input power socket.
7. The average time taken to re-charge workable batteries will vary from 2 to 8 hours depending on
the level of usage.
8. Do not charge more than 8 hours.
9. If you do not operate the Fold Power Wheelchair PHOENIX for two months, we recommend that
you charge the battery for 6-8 hours before use.
10. Over current protection: this system is included on the wheelchair and will shut off the current
from the batteries if triggered, thus shutting the motor down, which will ensure that the motor and
battery do not experience and damage.
11. The life cycle of a lithium battery is measured in charging cycles with an average of 500 charge
cycles.
12. Check the battery indicator light daily if you use the Fold Power Wheelchair frequently.
13. Do not use any battery chargers that have not been certified by TREK Mobility.
14. If damaged, do not handle the battery without protective gloves and eyewear.
15. If the battery needs to be disposed of, locate the nearest hazardous materials disposal facility,
and call them for instructions.
16. Before storing your Fold Power Wheelchair PHOENIX for long periods of time, take these steps
to maintain the battery:
Caution
Keep charging time of
single battery in 3 hours
when it comes to off
board charging to avoid
over charging.

17
a. Fully charge the battery before storing.
b. Remove the battery from the wheelchair.
c. Store the battery in a room temperature environment that is kept dry.
d. Avoid temperature extremes and do not allow the battery to freeze.
17. Do not attempt to charge your battery if it is frozen from extreme weather conditions, instead first
allow it to thaw for several hours.
Free Wheel Mode
In order to have a care giver push the power wheelchair, it must be put in Free Wheel Mode. This
mode disengages the drive mechanism to the wheels, making them free to push manually. We
recommend that you turn off the power of wheelchair when in this mode, both for safety and to save
battery power.
1. To put the Fold Power Wheelchair PHOENIX in Free Wheel Mode, come to a full stop and turn
OFF the power on the controller.
2. Push the two red levers located on each rear wheel according to the arrow direction as shown:
Push both sides according
to the arrow direction, the
chair will be in freewheel
mode.
Reverse direction electric
mode.

18
Transporting Your Fold Power Wheelchair PHOENIX
To transport your Fold Power Wheelchair, it is advised that you fold it up following the procedures
below.
Note: Never transport the power wheelchair in a tie up system (electric mode), as the Fold Power
Wheelchair PHOENIX is not compatible with them. Never sit in the wheelchair and be transported in
moving vehicle. Do not place the folded power wheelchair in the front seat with driver where it could
move and slide.
1. Turn OFF the power from the controller.
2. Remove seat cushion.
3. Press down the backrest and flip the back safety latch down to unlock the frame.
P. 19
4. Fold the wheelchair.
5. When folded, the Pedal bar can be used to move the wheelchair easily.
Press down the backrest
Lift up yellow stick