Phonak TV Connector Safety guide

How to Connect with
Phonak’s TV Connector
General Operation
Device Description
1. Connect button
2. Indicator light (LED)
3. microUSB power socket
4. Audio socket for optical (Toslink) or analog (3.5 mm jack) cable
5. Power button
6. Volume up and down buttons
The TV connector allows you to connect your Phonak Marvel hearing aids to your TV or other entertainment/
communication devices. It uses Phonak’s AirStream™ technology to transmit sound from your audio device
into your hearing aids, which will result in less battery consumption than traditional Bluetooth solutions.
• To switch on, ensure your TV Connector is plugged into a power supply (outlet or USB cable plugged into
your computer). Press the power button until you see the indictor light turn on: you will see a solid white
light it the device is on but no audio is being transmitted and you will see a solid green light when the TV
connector is transmitting audio.
Your hearing aids may be set to “Manual” for you to access the audio via the TV
connector. If this is the case you will need to press a button on your hearing aids or
app; otherwise, your hearing aids should automatically receive the signal.
• To switch off, press the power button until you see the indicator light fade out
and disappear or simply unplug the TV connector from its power supply.
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Connecting to Computers/Tablets
Connecting to Your Hearing Aids
1. Ensure your TV connector is plugged into a
power supply and is powered on.
2. Insert one end of the 3.5 mm audio cable into your TV
connector and the other end into the headphone socket of
your audio device (Computer/Tablet/Phone). Figure 2
3. Start the audio on your computer/tablet/phone and
the audio streaming will automatically start.
Pair your TV Connector to your hearing aids. This process only
needs to be completed once.
• The connection to your hearing aids will be initiated
automatically as soon as your devices are turned on and you
plug in your TV connector to a power supple for the first time.
• If that connection was not established, press the
Connect button on the back of your TV connector
and the light will start blinking blue. Figure 1
• Turn on the hearing aids and ensure they are
within 1 meter of the TV connector.
• You will hear a confirmation beep in your hearing
aids when the connection was successful.
Figure 1
Figure 2

TV Connector Compatibility with...
CELL PHONE LAPTOP
FACEBOOK MESSENGER
GOOGLE DUO
FACETIME
MICROSOFT TEAMS
SAMSUNG TABLET
SKYPE
WHATSAPP
YOUTUBE
ZOOM
• With the video conferencing applications above, audio is heard in the hearing
aids but speech is taken from your device (cell/laptop) microphone.
• If no audio is detected for 30 seconds, the audio from your device will stop
streaming until audio is resumed.
Tip 1 If your Marvel hearing aids are paired to any devices such as a cell phone or tablet, ensure the
Bluetooth is turned off in those devices when using the TV Connector to stream. Bluetooth
notifications or audio will kick you out of your TV Connector streaming signal.
Tip 2 When you are finished streaming from your TV connector, press your hearing
aid program button to get back to regular hearing aid use.
More Use Cases
There are many situations
where your TV connector
will allow you to stream
audio wirelessly from
the TV connector to
your hearing aids.
Here is a break down
based on cell phone and
laptop compatibility.