PhoneMate PMP-3860 User manual

MODEL: PMP-3860
2.4GHZ CORDLESS TELEPHONE
WITH CALL WAITING CALLER ID
AND SPEAKERPHONE
IMPORTANT: To receive Caller ID information on incoming telephone calls, you must
subscribe to the Caller ID service provided by your local telephone company; there is a
fee for this service and it may not be available in all areas.
600-0921201-B
INSTALLATION AND OPERATING GUIDE

This symbol is to alert you to important operating or servicing instructions that may appear in
the user's manual. Always follow basic safety precautions when using this product to reduce the
risk of injury, fire, or electrical shock.
When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Use only with class 2 power source DC 9V 300mA.
4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
5. Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement
or near a swimming pool.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
7. Slots and openings in the cabinet back or bottom are provided for ventilation. To protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other
similar surface.This product should never be placed near or over a radiator or heat register.This product should not be placed
in an enclosed environment unless proper ventilation is provided.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or
persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in risk of fire or electrical shock.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short
out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electrical shock, do not disassemble this product. Instead take it to a qualified service person when
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect
re-assembly can cause electrical shock when the appliance is subsequently used.
12. Unplug all cords and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls covered in
the operating instructions. Improper adjustment of other controls may result in damage and require work by a qualified
technician to restore the product to normal operation.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock
from lightning.
14. Do not use a telephone to report a gas leak in the vicinity of the leak.
IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED:
1. There is danger of the battery exploding if it is incorrectly installed. When inserting the batteries into this product, the proper
polarity or direction must be observed. Reverse battery insertion can cause charging that may result in leakage or explosion.
2. Use only the type and size of batteries specified in the users manual.
3. Do not dispose of batteries in a fire. The cells may explode. Check with local codes for possible special disposal instructions.
4. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
5. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets and
keys. The battery or conductor may overheat and cause burns.
6. Do not attempt to recharge the batteries with or identified for use with this product. The batteries may leak corrosive
electrolyte or explode.
7. Do not attempt to rejuvenate the batteries provided with or identified for use with this product by heating them. Sudden
release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
8. When replacing batteries, all batteries should be replaced at the same time. Mixing fresh and discharged batteries could
increase internal cell pressure and rupture the discharged batteries.
9. Remove the batteries from this product if the product will not be used for a long period of time (several months or more) since
during this time the batteries could leak, damaging the product.
10. Discard "dead" batteries as soon as possible since they are more likely to leak in a product.
11. Do not store this product, or the batteries provided with or for identified use with this product, in high temperature areas.
12. If your product uses a rechargeable battery, charge the battery(ies) only in accordance with the instructions and limitation
specified in the User Manual.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
2
Important Safety Instructions ...................2
FCC Regulations ....................................3-4
Battery Cautionary Instructions ...............5
PMP-3860 Parts Checklist .........................6
Location of Controls and Features......7-12
Handset .................................................7-8
Base ...................................................9-11
LCD Display ...........................................12
Choosing a Location ...............................13
Telephone Setup .................................14-16
Connecting the Base ..............................14
Wall Mounting .........................................15
Tone/Pulse Switch .................................16
Handset Ringer Volume ..........................16
Base Ringer Volume ...............................16
Battery Installation ..................................17
Battery Duration .....................................17
When the Battery Needs Charging .........17
When to Purchase a New Battery Pack ..17
Headset and Data Jack ............................18
The Data Jack ........................................18
The Headset Jack ...................................18
Belt-Clip .................................................18
Basic Operation ..................................19-21
Making Calls ...........................................19
Receiving Calls .......................................20
Redialing ................................................21
Additional Options .................................21
Basic Displays .........................................22
Settings ...............................................23-28
Handset Settings ....................................23
Changing the Language .........................24
Turning the First Ring On or Off ..............24
Setting the Time and Date ......................25
Setting the Area Code .......................25-26
Adjusting the Contrast ............................26
Deleting Message Waiting Indication ......27
Turning Auto Answer On or Off ...............27
Disabling the Ring for Private Calls .........28
Disabling the Ring for Unavailable Calls .28
Speed Dialing ......................................29-34
Storing Phone Numbers in the Handset .29
Letter Table .............................................30
Storing Phone Numbers in the Base .......30
Viewing the Handset Phone Book ..........31
Making Calls from the Handset
Phone Book ............................................31
Making Speed Dial Calls from
the Base .................................................32
Deleting a Number Stored in the
Handset ..................................................32
Deleting a Number Stored in the
Base .......................................................33
Editing a Number Stored in the
Handset ..................................................33
Priority (VIP) Calls ..................................34
Blocked (REJ) Calls ................................34
Caller ID ...............................................35-39
When You Receive a Call ........................35
Viewing the Caller ID List .......................35
Caller ID Displays ...................................36
Caller ID with Call Waiting Service ..........37
Storing Caller ID Records .......................37
Deleting Caller ID Records .....................38
Returning Caller ID Calls ........................39
Message Waiting ......................................40
New Call Light ........................................40
Call Transfer .............................................41
Call Transfer/3-way Calling .....................41
Other Features ....................................42
Using the Intercom/Handset
Finder (PAGE) ........................................42
Out-of-Range Warning ..........................42
Channel Changing ..................................42
Care and Maintenance ............................43
Troubleshooting ......................................44
Warranty ..............................................45-46
Glossary ...................................................47
Wall Mount Template ................................49
Battery Order Form .................................50
PMP-3860 TA LE OF CONTENTS
1

5. This product is compatible with inductively coupled hearing aids.
Note: This applies only if this product is equipped with a corded or cordless handset.
6. Programming/testing emergency numbers:
When programming emergency numbers and/or making test calls to emergency
numbers
A. Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
B. Perform such activities in the off-peak hours, such as early morning or late evening.
INTERFERENCE INFORMATION: PART 15 OF FCC RULES
Some telephone equipment generates and uses radio frequency energy which if not properly
installed, may cause interference to radio and television reception.
This unit has been tested and found to comply with the limits for a Class B computing device
in accordance with the specifications in Part 15 of the FCC rules. These specifications are
designed to provide reasonable protection against such interference in a residential
installation. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause interference to radio or television reception, when it’s in use,
the user is encouraged to try to correct the interference by one or more of the following
measures:
A. Where it can be done safely, reorient the radio or TV receiving antenna.
B. To the extent possible, relocate the television, radio, or other receiver with respect to
the telephone equipment.
C. If your telephone product runs on AC power, plug your product into an AC outlet that’s
not on the same circuit as the one used by the radio or television.
4
FCC REGULATIONS
Warning: Modifying or tampering with the telephone's internal components can cause a
malfunction and might invalidate the telephone's warranty and void your FCC authorization
to operate it. If the trouble is harming the telephone lines, the telephone company might ask
you to disconnect the telephone until you have resolved the problem.
As it complies with Part 68 of the FCC rules and the technical requirements for connection
to telephone networks published by ACTA, your unit has been registered with the FCC.
The FCC requires us to provide you with the following information:
1. Connection and use with the nationwide telephone network:
The FCC requires that you connect to a nationwide telephone network through a modular
telephone outlet which is TIA/EIA-IS-968 compliant. It is USOC jack type RJ11C.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. Check with your local telephone
company.
2. Notification to the telephone company:
FCC rules require that upon request you provide the following information to the phone
company.
A. The line (telephone number) to which you will connect the telephone equipment, and
B. The Registration Number and Ringer Equivalence Number (REN). These numbers
are found on the back or bottom of your telephone equipment.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum all RENs should be 5 or less. To determine the
number of devices permitted in your area, contact your local telephone company.
3. Repair instructions:
If it is determined that your telephone equipment is malfunctioning, the FCC requires that
it not be used and be unplugged from the modular outlet until the problem has been
corrected. Repairs to this telephone equipment can be made only by the manufacturer or
its authorized agents, or by others who may be authorized by the FCC. Unauthorized
repairs void registration and warranty.
3. Repair instructions:
If it is determined that your telephone equipment is malfunctioning, the FCC requires that
it not be used and be unplugged from the modular outlet until the problem has been
corrected. Repairs to this telephone equipment can be made only by the manufacturer or
its authorized agents, or by others who may be authorized by the FCC. Unauthorized
repairs void registration and warranty.
4. Rights of the telephone company:
If your product is causing harm to the telephone network, the telephone company may
temporarily discontinue your service. If possible, they will notify you in advance. But if
advance notice isn’t practical, you will be notified as soon as possible.You will be given
the opportunity to correct the problem, and you will be informed of your right to file a
complaint with the FCC. Your telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the proper functioning of your
telephone equipment. If such changes are planned, you will be notified in advance.
3
FCC REGULATIONS

PMP-3860 PARTS CHECKLIST
6
DIR
Save
INT
Menu
Redial
Delete
CHAN
Flash
Redial
Volume
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC
DEF
In Use
Page/ICM
MEM
Mute
Speaker
Charge
Ringer
ON/OFF
1. Handset 2. Base
3. AC power adapter
6. Quick start card
5. 7-foot line cord
QUICK START GUIDE
PMP-3850
1. Connect the telephone line cord to the "LINE"
jack and to a telephone outlet.
2. Connect the AC power adapter to the 9V DC
jack and to an AC outlet.
Note: Use only the supplied AC power adapter.
Do not use any other AC power adapter.
Connect the AC power adapter to a contin-
uous power supply. Place the phone close
to the AC outlet so that you can plug in the
AC power adapter easily.
SETTING UP THE ASE
TELLINE DATA
9VDC
300mA
1. Slide the batter y packup into the compar tment at
the bottom of thehandset. Make sure that the end
of the battery with the contacts is inserted first.
2. Snap the batter y compartment cover into place.
3. Place the handset on the charging cradle. TheIN
USE/CHARGE LED on the charging cradle will light
when the handset is properly making contact with
the charge terminals.
4. IMPORTANT:Charge the battery pack for at least
12 hours before using the handset the first time.
INSTALLTHE ATTERY
1. Pick up the handset and press T.
2. Wait until you hear a dial tone and then dial the number you wish to dial.
Tip: It is also possible to pre-dial the number, by dialing the number prior to press-
ing the Tkey. The number displayed will be dialed once Tis pressed.
3 Whenyou are finished talking, press the Tkey or place the unit back
into the base to end the call.
MAKING CALLS
Insert
battery
withthis
label
facing
handset
back
7. Belt-Clip
4. 10-number
memory card
8. Ni-MH battery pack
BATTERIES: CAUTION
To reduce the risk of fire or injury to persons, read and follow these instructions:
•For the cordless handset, use only 3.6V 600mAh Nickel-Metal Hydride (Ni-MH),
cordless telephone battery pack, PM-38BAT (included).
•Do not dispose of the batteries in a fire. The cells may explode. Check with local codes
for possible special disposal instructions.
•Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
•Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat
and cause burns.
•Do not attempt to rejuvenate the batteries identified for use with this product by
heating them. Sudden release of the battery electrolyte may occur causing burns or
irritation to eyes or skin.
•When inserting batteries into this product, the proper polarity or direction must be
observed. Reverse insertion of batteries can cause charging, and that may result in
leakage or explosion.
•Remove the batteries from this product if the product will not be used for a long period
of time (several months or more) since during this time the battery could leak in the
product.
•Do not store this product, or the batteries identified for use with this product, in high
temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose
of extending shelf life should be protected from condensation during storage and
defrosting.
Batteries should be stabilized at room temperature prior to use after cold storage.
5
ATTERY CAUTIONARY INSTRUCTIONS
The EPA certified RBRC®Battery Recycling Seal on the nickel-metalhydride
(Ni-MH) battery indicates TT Systems LLC is voluntarily participating in an
industry program to collect and recycle these batteries at the end of their
useful life, when taken out of service in the United States or Canada. The
RBRC®program provides a convenient alternative to placing used Ni-MH
batteries into the trash or the municipal waste stream, which may be illegal in
your area. Please call 1-800-8-BATTERY for information on Ni-MH battery
recycling and disposal bans/restrictions in your area. TT Systems LLC’s
involvement in this program is part of our commitment to preserving our
environment and conserving our natural resources.

Handset
1. View Left Key
Used to view the left part of the display and move the cursor left when editing.
2. Up/Down Key
The key lets you scroll through menus and logs, and adjust the handset
volume.
3. Talk T
The Tkey is used to access the telephone line or end a call on the handset.
4. Temporary Tone key *
If the base is set to pulse dialing, pressing *causes subsequent digits to be
dialed out using tone until the line is put back on hook.
5. Intercom Key /Menu
Press to initiate an intercom connection between the handset and base.
This key is also used to access the programmable functions of your phone.
6. Microphone
7. Receiver Volume Control (Low/Mid/Hi)
Adjust the switch to select the handset receiver volume –choose LOW, MID, or HI.
8. Flash Key F/EDIT
The F/EDIT key is used to access telephone company services, like call
waiting. It is also used to create and edit phone book entries.
9. Redial Key R/SAVE
When the phone is idle or off-hook, press Rto redial the last number dialed.
The R/SAVE key is used to save numbers into the phone book and other
settings. It is also used to insert a programmable pause into a number stored in the
phone book.
10. Option Key #/Option
The #/Option key is used to change the 7/10/11 digit dialing mode during caller
ID callback.
11. Dial Pad
Numeric keys are used in the conventional manner for dialing on the handset.
12. Headset Jack
Allows using a headset for hands-free convenience.
13. Directory Key d
Use dto program and retrieve the numbers in the speed dial directory.
14. Delete Key D/CHAN
When viewing or editing menus and logs, the Dkey is used to erase digits on
the display, and single or multiple entries from the phone book and Caller ID directo-
ries. The D/CHAN key, when pressed while the phone is off-hook, will scan up
to 50 channels and select the clearest one to provide the best possible reception.
15. Liquid Crystal Display (LCD)
16. View Right Key
Used to view the right part of the display and move the cursor right when editing.
17. New Call Light
INT
INT
LOCATION OF CONTROLS AND FEATURES
8
LOCATION OF CONTROLS AND FEATURES
DIR
Save
INT
Menu
Redial
Delete
CHAN
7
12.
15.
14.
6.
9.
11.
13.
17.
10.
7.
3.
4.
5.
16.
1.
8.
2.

4. In Use LED
On (green) when the handset is in use. On when the phone is ringing.
5. Dial Pad
Numeric keys are used in the conventional manner for speakerphone dialing.
6. Flash Key
The [Flash] key is used to access telephone company services, like call waiting.
7. Speaker Key
The [Speaker] key is used to access the telephone line or end a call using the
speakerphone.
8. Speaker LED
On (red) when the speakerphone is in use.
9. Microphone
10. Redial Key
When the phone is off-hook, press [Redial] to redial the last number dialed.
11. Volume Up/Down Keys
The keys let you adjust the speakerphone volume.
12. Mute Key
The [Mute] key is used to temporarily mute the speakerphone microphone to
allow a private conversation in the room not be heard by the person on the
phone.
13. Ringer Switch (Hi/Low/Off)
Adjust the switch to select the base ringer volume –choose OFF, LOW, or HI.
14. Charge LED
On (red) when the handset is on the cradle being charged.
15. Speaker
16. Charging Contacts
Used to recharge battery and reset the security code in the handset.
Flash
Redial
Vol ume
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC
DEF
In Use
Page/ICM
MEM
Mute
Speaker
Charge
Ringer
ON/OFF
LOCATION OF CONTROLS AND FEATURES
10
Base
LOCATION OF CONTROLS AND FEATURES
3.
4.
5.
6.
7.
9.
8.
13.
1.
16.
2. 14.
15.
12.
11.
10.
1. Antenna
2. MEM Key
The [MEM] key is used to program, save, and retrieve the numbers in the base
speed dial locations.
3. Page/ICM
Used to initiate a handset page. Also used to initiate an intercom connection
between the base and the handset.
9

LCD
Display
Name Character Field
Displays caller’s name and operational menus.
Number Field
The number field will display numbers when dialing, viewing Caller ID, and when
viewing the phone book.
Date/Time Display
Shows the date and time of Caller ID calls or current date & time when idle.
NEW Icon
When in idle mode, the NEW call icon will flash slowly when a new Caller ID call
has been received. The number of new caller ID calls is listed next to the icon.
Entry Number
When in any of the menus, a number is listed here. This number indicates the
place in the list, such as the 38th caller ID entry.
RPT Counter
When viewing caller ID entries, the RPT icon indicates that the same Caller ID
number has called more than one time since Caller ID memory has last been
reviewed. Next to the RPT icon is a counter that indicates how many times that
caller has called since the last review.
Total Call Counter
The Total Call Counter will show the total number of Caller ID messages
received, the total number of phone numbers stored in the phone book, etc.,
depending on the display mode.
12
LOCATION OF CONTROLS AND FEATURES
Name Character Field
Date/Time
Display New Icon
or Entry
Number
RPT or
Total Call
Counter
Number Field
Data Jack
Used for connecting a computer, fax, or answering machine.
Tone/Pulse Switch
Used to set the dialing method for tone or pulse dialing.
Base Bottom View
LOCATION OF CONTROLS AND FEATURES
Base Back View
11
Data Jack
TONE/PULSE
Tone/Pulse Switch

Connecting the Base
1. Connect the telephone line cord to the "LINE" jack and to a telephone outlet.
2. Connect the AC power adapter to the 9V DC jack and to an AC outlet.
Note: Use only the supplied AC power adapter. Do not use any other AC
power adapter. Connect the AC power adapter to a continuous power
supply. Place the phone close to the AC outlet so that you can plug in
the AC power adapter easily.
Tip: If your telephone outlet is not modular, contact your telephone company for
assistance.
14
TELEPHONE SETUP
Do the following:
•Choose the best location
•Connect the phone
•Choose the dialing mode
Where you place the phone affects the reception quality of the handset:
•Away from another cordless telephone
•Place the base near an AC electrical outlet and near telephone line jack
•Place the base away from metal walls and metal file cabinets
•Raise the base unit’s antenna making sure it points towards the ceiling
CAUTION: The cordless telephone operates at a frequency that may cause
interference to nearby TVs and VCRs; the base phone should not
be placed near, or on top of a TV or VCR. If interference is experi-
enced, moving the cordless telephone farther away from the TV or
VCR will often reduce or eliminate the interference.
Note: While the 2.4GHz frequency is inherently clearer, we suggest that
you do not use this phone within 20 feet of a working microwave.
The microwave produces frequencies in this range which may
cause interference. This interference is normal for all 2.4GHz
phones and should not be considered a product defect.
CHOOSING A LOCATION
Away from noise sources such as a
window by a street with heavy traffic
Away from VCRs and TV sets and
other electronic equipment
Away from heat sources, such as
radiators, air ducts, and sunlight
Away from a microwave oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a
personal computer
Near a central
location and on a
level surface
13

Tone/Pulse Switch
1. Choose the correct dialing mode.
2. Select the dialing mode Tone or Pulse by
setting the switch on the bottom of the
base unit.
Note: Changes to the switch position
during a call do not take effect until
the call has ended.
Note: Pulse dialing works for direct dialing
and redialing only, not for memory
dialing.
Tip: If you are unsure of the proper dialing mode, make a trial call with the dial
mode setting to TONE. If the call connects, leave the switch as is (TONE
mode), otherwise, set to PULSE.
Handset Volume
Adjust the receiver volume of the handset
using the volume control switch on the right
side of the handset.
Note: Ringer options can be selected on the
handset when programming setup
functions (see page 22).
Base Ringer On/Off
Adjust the base ringer volume using the
RINGER switch on the right side of the base,
near the rear of the phone. Select between Hi
ringer, Low ringer, and ringer Off.
TONE /PULSE
16
TELEPHONE SETUP
Tone/Pulse
Switch
Wall Mounting
The PMP-3860 telephone may be installed onto two screws (not included)
fastened into the wall. When installing screws into plasterboard walls, use wall
anchors (not included) to ensure that the screws remain secure. Insert the
screws into the wall leaving 3/16" of each screw extending out from the wall.
See the wall mount template on page 49 to properly space the screws in the
wall for mounting. The PMP-3860 is not compatible with mounting on a
standard telephone wall plate.
Wall Mounting Instructions:
1. Remove the handset from the
base.
2. Adjust the base to the wall mount
position.
3. Plug the supplied 7-foot telephone
cord into the LINE jack on the
telephone.
4. Connect the telephone line cord
to the wall jack.
5. Insert the AC adapter into the 9V
DC jack on the top of the base.
6. Run the cables down through the
cable channel to allow for flush
wall mounting.
7. Slip the telephone base onto the
wall, lining up the wall mounting
holes over the screws. Slide the telephone base down so it is firmly in place.
8. Return the handset to the telephone base.
9. Plug the other end of the AC adapter into the AC outlet.
15
TELEPHONE SETUP
HI MID LOW
Ringer
ON/OFF
Volume Control
Switch

The Data Jack
The jack located on the side of the
telephone labeled "DATA" is a
convenience jack. It is useful for
connecting a fax, answering machine or
modem when there is no telephone jack
available for that device.
The Headset Jack
The headset jack is located on the side of the
handset and is a standard 2.5mm plug. Simply
plug a headset (not included) into the jack and
the headset will be active.
Note: When the headset is plugged into the
telephone, the microphone and earpiece
on the handset are not active.
Belt-Clip
Be sure to remove the belt-clip filler cap prior to installing the
belt-clip. Install the belt-clip as shown.
To remove the belt-clip, squeeze the release at the top of the
clip where it attaches to the phone, and gently pull the clip up
and out of the handset.
Talk
DIR
Delete
12
ABC
3
DEF
45
JKL
6
MNO
GHI
78
TUV
9
WXYZ
PQRS
CHAN
Data Jack
Headset Jack
18
HEADSET AND DATA JACK
Belt-clip
To install the 3.6V 600mAh cordless handset battery pack:
1. Slide open the battery compartment door on the back of
thehandset.
2. Plug the battery connector into the 2-pin connector in
the battery compartment, and then insert the battery.
3. Close the battery compartment door.
4. Place the handset on the base unit cradle.
5. Once you have installed the battery pack and placed
the handset on the base you will hear a tone indicating
thehandset has connected with the base and will
successfully charge.
6. IMPORTANT: Charge the battery pack for at least 12
hours before using the handset the first time.
7. The CHARGE LED on the base illuminates when the
handset is properly making contact with the charge
terminals.
Battery Duration
A fully charged battery lasts for approximately:
•4 hours when you use the handset continuously (talk
time).
•5 days when the handset is not in use (standby).
When the Battery Needs Charging
•The phone will beep.
•The display will show the Low Battery icon.
When to Purchase a New Battery Pack
If the battery lasts only a few minutes even after a full charge, the usable life of
the battery has expired and needs to be replaced. Replacement batteries can
be purchase directly from https://www.ttsystems.com/ShoppingCart/
shop.asp, or you can contact TT Systems LLC customer support center at
1-800-592-1336 for information about how to order a new battery.
17
ATTERY INSTALL ATION

Receiving Calls
With the handset:
When you hear the phone ring:
1. The display will show “RING.”If you have Caller ID,
the display will show the Caller ID information after the
first ring.
2. With the handset in or out of the base, push T. The
call timer will start.
3. When you are finished, push Tor place the handset
back in the base.
With the speakerphone:
When you hear the phone ring:
1. Press .
2. When you are finished talking, press the
key.
Speaker
Speaker
20
ASIC OPERATION
DIR
Save
INT
Menu
Redial
Delete
CHAN
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute
Making Calls
With the handset:
1. Pick up the handset and press T.
2. Wait until you hear a dial tone and then dial the
number you wish to dial. The call timer will begin.
Tip: It is also possible to pre-dial the number, by dialing the
number prior to pressing the Tkey. The number
displayed will be dialed once Tis pressed.
3 When you are finished talking, press the Tkey or
place the unit back into the base to end the call.
With the speakerphone:
1. Press . The Speaker LED will light.
2. Wait until you hear a dial tone, and then
dial the number you wish to dial.
3. When you are finished talking, press the
key to end the call.
Speaker
Speaker
ASIC OPERATION
DIR
Save
INT
Menu
Redial
Delete
CHAN
10:02 10/11 0 11
NEW TOTAL
AM
SPK
19
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute

Redialing
With the handset:
1. Press T.
2. Wait until you hear the dial tone and then press
Rto redial the number last dialed (up to 32
digits).
With the speakerphone:
1. Press .
2. Press [Redial] to redial the last number
dialed from either the handset or the
speakerphone (up to 32 digits).
Additional Options
Speaker
Handset Idle (after time is set)
Line Ringing
Handset Off-hook
Speakerphone In Use
Call Timer
New Caller ID Received
Message Waiting
Extension In Use
Three-way call
00 04
MIN SEC
3-WAY CALL
10:02 10/11 0 11
NEW TOTAL
AM
SPK
ASIC DISPLAYS
ASIC OPERATION
21
To: Do This:
Adjust the volume in the Adjust the volume control switch on the right side of the
earpiece handset to the desired volume level.
Switch to temporary tone Press the *key after the phone is in use. The phone
dialing will remain in tone dialing mode for the duration of the call.
Receive a call waiting call Press Fto go to the new caller.
Press Fagain to go back to the original caller.
Mute a speakerphone call Press [Mute] on the base to temporarily mute the speaker
phone microphone.
Press [Mute] again to continue speaking to the caller.
DIR
Save
INT
Menu
Redial
Delete
CHAN
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute

Key Function
8Pause Time: Allows you to adjust the number of seconds that a pause
lasts such as during programmed pauses in your speed dial numbers or
after your PBX number is dialed.
9MSG Waiting Delete: Clears any current message waiting indication.
0Area Code: Allows the programming of a home area code where 7-digit
dialing is used for ease of callback and other features (do not program if
you use 10-digit dialing to call numbers in your area).
??: ??
Note: At any time during options programming you can quit and the settings
that you have changed will be saved. Press /Menu to quit the
options menu or let the options programming time out by not pressing
any keys for 20 seconds.
Setting the Ringer Level
1. Press the /Menu key to
enter the menu.
2. Press F/EDIT to change the setting. “HI”will
begin flashing.
3. Use the key to toggle between HI, LOW, and
OFF.
4. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
5. Continue with programming or press /Menu to
return to the idle screen.
INT
INT
INT
SETTINGS
24
Handset Settings
You can change the setting on the handset in the options
menu. Access the options menu by pressing and holding the
/Menu key.
There are 11 settings in the options menu which can be
changed. You can scroll through the option menu in the listed
order by pressing the key. Settings can be reached directly
by pressing that number on the keypad.
To edit a setting, press the F/EDIT key, use the
key to toggle between the setting options, and then press and
hold R/SAVE to save changes. You can continue
programming options by using the dial pad keys or the
key to go to a new setting. Press /Menu to exit the options menu.
Note: The ringer options do not affect the base ringer in any way. The base
ringer will ring normally unless the base ringer switch is set to “Off.”
Key Function
1Ring Hi/Low/Off: Change the volume of the ringer on the handset or turn
the ringer off.
2Language: Change the language that appears on the display. Choose
between English, French, and Spanish.
3First Ring On/Off: Turn the first ring of the phone off so that it does not
ring until caller ID information has been displayed. Particularly useful
when using the priority and blocked call features or the private and
unavailable ring settings.
4Time Set: Change the time and date.
5Contrast: Adjusts the display background lighter or darker.
6PBX Number: Determines if a “PBX Number”is used before an outgoing
number is dialed. Select a number (0-9) which is necessary to dial out
when using a switchboard system, and the phone will automatically dial
the PBX number and a pause before any speed dial or caller ID callback
number. Default setting is “Off.”
7Flash Time: Allows you to adjust the flash time to accommodate the
phone service in your area.
INT
INT
SETTINGS
23
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Tal k
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIRDelete
CHAN
Edit
MenuSave
Option
Menu Key
Key
Flash/Edit
Key
Redial/Save Key

Setting the Time and Date
1. Press the /Menu key to enter the menu.
2. Press 4to go to the time set programming option.
3. Press F/EDIT to change the setting. The month
will begin flashing.
4. Use the dial pad to enter the month. The date will
begin flashing.
5. Use the dial pad to enter the date. The hour will begin
flashing.
6. Use the dial pad to enter the hour. The minutes will
begin flashing.
7. Use the dial pad to enter the minutes. AM and PM
begin flashing.
8. Use the dial pad to choose between AM and PM,
where 1is AM and 2is PM.
9. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound and you are returned to the options menu.
10.Continue with programming or press /Menu to
return to the idle screen.
INT
INT
SETTINGS
26
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Changing the Language
1. Press the /Menu key to enter the menu.
2. Press 2to go to the language programming option.
3. Press F/EDIT to change the setting.
“ENGLISH”will begin flashing.
4. Use the key to toggle between ENGLISH,
ESPANOL, and FRANCAIS.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
Turning the First Ring On or Off
1. Press the /Menu key to enter the menu.
2. Press 3to go to the first ring programming option.
3. Press F/EDIT to change the setting. “On”will
begin flashing.
4. Use the key to toggle between On and Off.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
INT
INT
INT
INT
SETTINGS
25
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option

Changing the Flash Time
1. Press the /Menu key to enter the menu.
2. Press 7to go to the flash time programming
option.
3. Press F/EDIT to change the setting. “600”will
begin flashing.
4. Use the key to select the desired dialing delay.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
Note: The standard and default flash time setting is 600msec.
This is the setting you should use to access standard
telephone services such as call waiting. This setting is
adjustable to allow for PBX and other special uses.
Changing the Pause Time
1. Press the /Menu key to enter the menu.
2. Press 8to go to the pause time programming
option.
3. Press F/EDIT to change the setting. “2”will
begin flashing.
4. Use the key to select the desired dialing delay.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
INT
INT
INT
INT
SETTINGS
28
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Adjusting the Contrast
The contrast is optimized for viewing and will probably not need to be changed
from the default setting. It will adjust the display background lighter or darker.
1. Press the /Menu key to enter the menu.
2. Press 5to go to the contrast programming option.
3. Press F/EDIT to change the setting. “3”will
begin flashing.
4. Use the key to toggle between the three levels of
contrast.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
Setting the PBX Number
1. Press the /Menu key to enter the menu.
2. Press 6to go to the PBX number programming
option.
3. Press F/EDIT to change the setting. “OFF”will
begin flashing.
4. Use the key to customize the digit to match your
PBX system. When not connected to a PBX, the
phone will only function normally when set to “OFF.”
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to return to the idle screen.
INT
INT
INT
INT
SETTINGS
27
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Tal k
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option

30
Deleting Message Waiting Indication
1. Press the /Menu key to enter the menu.
2. Press 0to go to the message waiting programming
option.
3. Press F/EDIT to reset the message waiting indi-
cation. “DEL”will begin flashing.
4. Press R/SAVE to delete the indication. A long
beep will sound to confirm.
5. Continue with programming or press /Menu to
return to the idle screen.
Setting the Area Code
1. Press the /Menu key to enter the menu.
2. Press *to go to the area code programming
option.
3. Press F/EDIT to change the setting. “---”will
begin flashing.
4. Use the dial pad to enter the three digit area code that
your phone number begins with.
5. When the setting you desire is displayed, press and
hold R/SAVE to save the setting. A long beep
will sound to confirm the setting has been saved.
6. Continue with programming or press /Menu to
return to the idle screen.
Tip: Do not use the AREA CODE programming if you are required to dial 10 digits
(XXX-XXX-XXXX) to dial a local number.
INT
INT
INT
INT
29
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option

Letter Table
Storing Phone Numbers in the Base
You can store 10 phone numbers into the base
two-touch speed dial.
1. Press [MEM]. The base will beep.
2. Dial the number you wish to store (up to16
digits).
3. Press [MEM].
4. Press the key on the dial pad into which
you want to store the number (0-9). A
confirmation beep should sound to show
the number has been stored.
SPEED DIALING
32
1st 2nd 3rd 4th 5th 6th 7th 8th
Key Press Press Press Press Press Press Press Press
1Space & ’()*.1
2ABC2ABC2
3DEF3DEF3
4GHI4GHI4
5JKL5JKL5
6MNO6MNO6
7PQRS7PQR
8TUV8TUV8
9WXY Z 9 W X Y
000000000
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute
The PMP-3850 will store up to 40 speed dial numbers in alphabetical order. No
duplicate numbers can be stored.
Storing Phone Numbers
1. With the handset in the idle state, press d.
2. Press F/EDIT to create a new phone book entry.
3. Enter the name you wish to store using the dial pad to
enter the letters (up to 18 letters). See the following
letter table for how to program the letters using the
number pad. To move the cursor to the right, such as
to enter a new letter, push .
Example: For John Smith dial this sequence:
4. Press , and dial the number you wish to store (up to
22 digits). Press Rto insert a dialing pause into
the number.
5. Press and hold R/SAVE when finished to store
the number into memory.
Note: If there are no memory locations left in the speed dial directory the
PMP-3850 will display "MEMORY FULL." To continue with memory
programming, you must delete or edit existing speed dial numbers.
Note: If you mis-type entering the phone number, you can move through the
number and edit it by pressing or . To delete a character or number
inside the cursor, press the Dkey.
SPEED DIALING
31
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
5 666666 44444 66666 1 7777 6666 444444 8888 44444
J o h n space S m i t h

Making Speed Dial Calls from the Base
1. Press . Wait until you hear a dial
tone.
2. Press [MEM].
3. Press the number on the base dial pad in
which the number you wish to dial is
stored (0-9). The number will be dialed.
Note: It is possible to “Chain Dial”numbers
that are stored in the base using the
speakerphone. Simply repeat steps 2
and 3 for each additional number you
wish to dial during the same call.
Deleting a Number Stored in the Handset
1. Press d.
2. Locate the number you wish to delete using .
3. Press D. The display will show “ERASE
ITEM?”
4. Press Dto delete the phone book memory.
5. When you are finished press d.
Speaker
SPEED DIALING
34
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute
Viewing the Handset Phone Book
1. Press dto enter the phone book.
2. Press a dial pad key which corresponds to the first
letter of the name (a triple beep will sound if there are
none). Use to locate the exact number you wish
to view.
3. If the name or number is more than 11 characters,
press the or button to view the rest of the
display (as indicated by the arrows in the top line of
the display).
4. Press dto exit the phone book, or let the phone book time out.
Making Calls from the Handset Phone Book
1. To make a call from the phone book, press d.
2. Locate the number you wish to dial by pressing a dial
pad key which corresponds to the first letter of the
name. Use to locate the exact number you wish
to dial.
3. Push T. The display will show the directory name,
and begin dialing the number.
4. When you are finished with your call, press T, or
place the handset back on the base.
SPEED DIALING
33
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option

Priority (VIP) Calls
You can assign stored numbers as preferred calls. When an incoming call is
matched to a stored number designated as preferred, the phone will generate a
special ring sound after caller ID information is received.
To mark a phone book entry as preferred, add a “#”mark at
the beginning of the name during programming or editing.
Blocked Calls
If you do not want to have the phone ring when a specific number calls, you can
store that number in the phone book and assigned it as blocked. When an
incoming call is matched to a stored number designated as blocked, the phone
will not ring after caller ID information is received.
To mark a phone book entry as blocked add a “*”mark at
the beginning of the name during programming or editing.
Note: Priority and Blocked calls will only work if the incoming call’s number
exactly matches the one that is stored in memory. If you dial seven digits
to call locally, make sure that your area code is set (see page 25-26).
Also, if the area code is programmed, any number with that area code
must be stored without the area code (as a seven digit number) in the
speed dial memory.
SPEED DIALING
36
Deleting a Number Stored in the Base
1. Press [MEM]. The base will beep.
2. Press [Redial]. The base will beep.
3. Press [MEM]. The base will beep.
4. Press the dial pad location (0-9) with the
number that you wish to delete. The base
will give a confirmation tone that the
number has been deleted.
Editing a Number Stored in the Handset
1. Press d.
2. Locate the number you wish to edit.
3. Press F/EDIT. The entry will display with a
flashing prompt over the first character.
4. Move the cursor to the section you wish to edit using
the , , , and keys. Characters or numbers
will be inserted in front of the cursor.
5. To erase a character or digit, press the Dkey.
6. When the entry is edited as you desire press and hold
R/SAVE to store the edited entry.
SPEED DIALING
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Speaker
Flash Redial
Vol um e
#
0
*
9
8
6
5
3
2
7
4
1
PQRS
GHI
TUV
JKL
WXYZ
MNO
ABC DEF
In Use
Page/ICM MEM Mute
35

Caller ID Displays
Display shows name and number, time and date of the
call.
Display shows number-only service.
"UNAVAILABLE" will be displayed when Caller ID
information is not available. This call was made from a
telephone company that does not offer Caller ID services
(including international calls).
"PRIVATE" will be shown when a call is received from a
blocked number. For privacy reasons, some states allow
callers the option to prevent their telephone data from
being displayed on the other party's Caller ID display.
Display shows when the Caller ID information was
received incorrectly or only part of the data was received.
Note: When an error is received, none of the data from
this call is saved in memory.
Display shows when a voice mail message has been
received and is stored by message waiting service
provided by the phone company.
This is displayed when or is pressed and there is no
Caller ID data stored.
CALLER ID
38
Caller ID allows the caller's name and phone number to be shown on the
display before you answer the call. In order to use this feature you must first
subscribe to Caller ID service with your telephone company.
When You Receive a Call
1. When the telephone rings, the caller's name and
phone number appears on the display.
2. The new Caller ID record includes the name and number of the caller and
the time and date the record is received. The New Call light will flash to
indicate that you have a new Caller ID call stored in memory.
Note: When the Caller ID information is received, it is stored in memory so that
this information can be recalled for later use. Up to 80 Caller ID calls
can be stored.
Viewing the Caller ID List
This phone automatically stores the last 80 calls received. If a call is received
from the same number more than once since the records were last viewed, no
new entry is made, but the repeat call icon (“RPT”) and the number of repeat
calls is displayed.
1. With the handset idle press or .
2. Any unviewed (new) calls will be displayed first. The
most recent call will be displayed. The information on
the call will be displayed with the name, number, date,
and time that the call was received.
3. To scroll to the next call, press or . The will go
through the calls from the last call received to the first.
The will allow you to view the calls from the first
call received to the last.
4. If the name or number is more than 11 characters,
press the or button to view the rest of the
display (as indicated by the arrows in the top line of
the display).
5. Press dto return to the idle display.
CALLER ID
37
Talk
123
ABC
DEF
456
GHIJKL
MNO
789
PQRSTUV
INTRedial
Flash
WXYZ
*
0
#
3
DIR Delete
CHAN
Edit
MenuSave
Option
Other manuals for PMP-3860
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