Pico digital Minicmts200a Quick start guide

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

miniCMTS200a Setup Notes

Application Note

Pico Digital Inc.

www.picodigital.com

18 December 2015 v1.3

miniCM S200a Setup Notes v1.3

Application Note

Page 1 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Revision History

Rev # Date Author Reason

0.8 10/01/14 R. Fajarit Initial Preliminary Release

0.9 10/16/14 R. Fajarit FAQ Addition, minor edits

0.95 02/13/14 R. Fajarit FAQ Addition, edits

1.0 03/10/15 R. Fajarit FAQ Additions

1.1 10/29/15 R. Fajarit FAQ Additions

1.2 11/11/15 R. Fajarit rouble Shooting – Using the Snooping page

1.3 12/17/15 R. Fajarit FAQ Additions – DHCP/ F P, Pubic IP Remote

Table 1: Revision History

Proprietary Notice

he information contained herein is property of Pico Digital Inc., or third party proprietary information

which Pico Digital Inc. is obliged to protect and shall not be disclosed in whole or in part without the

prior written permission of Pico Digital Inc. or the appropriate third party. Discussions contained in this

document are covered under NDA with PICO Digital Inc.

miniCM S200a Setup Notes v1.3

Application Note

Page 2 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Table of Contents

1 miniCM S200a Quick Setup .................................................................................................................. 4

1.1 Introduction .................................................................................................................................. 4

1.2 Overview ....................................................................................................................................... 4

1.3 Equipment List .............................................................................................................................. 5

1.4 Down Channel and Up Channel Configuration Files ..................................................................... 6

1.5 Updating the unit .......................................................................................................................... 6

1.6 User manual .................................................................................................................................. 6

2 Basic setup ............................................................................................................................................ 8

2.1 Network Setup .............................................................................................................................. 8

2.2 Down Channel Configuration ........................................................................................................ 9

2.3 Up Channel Configuration ............................................................................................................. 9

2.4 Shared Secret – CM and CM S connection ................................................................................. 10

2.5 Start Page – CM online Status ..................................................................................................... 13

3 roubleshooting ips .......................................................................................................................... 15

3.1 Common Issues ........................................................................................................................... 15

3.2 Snooping Page example – Checking RF connections .................................................................. 16

3.3 Flow Encoding ............................................................................................................................. 18

3.4 FAQ - Frequency Ask Questions .................................................................................................. 19

Table of Figures

Figure 1: Management IP Setup ................................................................................................................... 8

Figure 2: Down Channel Setup ..................................................................................................................... 9

Figure 3: Up Channel Setup ....................................................................................................................... 10

Figure 4: Shared Secret .............................................................................................................................. 11

Figure 5: CM Config file edit - Selecting Shared Secret .............................................................................. 12

Figure 6: CM Config File Edit – Entered Shared Secret Value must match CM S value ............................ 12

Figure 7: Start Page – Overview of CM Status ........................................................................................... 13

Figure 8: Start Page CM Status Section ...................................................................................................... 13

Figure 9: Cable Modems Online ................................................................................................................. 14

Figure 10: Cable Modems Offline .............................................................................................................. 15

miniCM S200a Setup Notes v1.3

Application Note

Page 3 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Figure 11: Snooping output If RF connections are not properly connected .............................................. 16

Figure 12: Cable Modems are Discovered. Currently no DHCP is configured ........................................... 16

Figure 13: CMs starting to receive IP addresses ....................................................................................... 17

Figure 14: Cable Modems receiving IP addresses ...................................................................................... 17

Table of Tables

able 1: Revision History ............................................................................................................................. 1

able 2: miniCM S200a Equipment List ..................................................................................................... 5

miniCM S200a Setup Notes v1.3

Application Note

Page 4 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

1 miniCMTS200a Quick Setup

he information below is intended to assist in configuring the miniCM S200a. he primary interface for

the minCM S200a is the Web GUI (Graphical User Interface). his document is intended as a Quick

Setup document to get the user configured and operation in a simple system. Refer to the User Manual

for more detail information.

1.1 Introduction

he information below uses the Web GUI through its discussion.

he default IP address (backdoor) is 192.168.2.200. Additionally, units with v2.622/v5.36 will also have

a secondary configurable IP address of 192.168.130.91 or 192.168.130.93.

his document assumes the user is using System software version 2.622 with DOCSIS software version

5.36 and above. For units with earlier versions of code, it is highly recommend the unit be updated.

Please contact Pico Digital via the email miniCM Ss[email protected] for the latest version of

software, user manuals and configuration files.

1.2 Overview

If you are already familiar with a CM S system or want a quick reference, use this information below as

a refresher.

From the Login Page - Language/Login/Password – English/admin/admin

Below is the recommended setup for Annex B.

Channel Settings / Down Channel setup:

• Start Frequency 255 MHz

• Annex B

• Interleave 128_1 (v2.622/v5.36 or above only. Earlier SW versions use 128_4)

Channel Settings / Up Channel Setup:

• Frequency 9 MHz

• Modulation Profile - AtdmaMediumNoiseQpsk (or ScdmaLowNoiseQam64)

Verify modems online via the Start page / CM status section (bottom right).

Edit the CM Config file so Shared Secret has the default 123456 value.

miniCM S200a Setup Notes v1.3

Application Note

Page 5 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

1.3 Equipment Li t

he following equipment list summarizes a baseline CM S setup. he optional equipment is not required

for the base setup, but provided as a reference for other Pico Digital Products that is compatible with

the miniCM S200a.

he following is an example for ‘hard wiring’ the miniCM S200a (CM S).

• CM S (Ethernet)  PC and/or DHCP server (via 192.168.2.200 – initial setup only)

• CM S (RF Uplink and RF Downlink connectors)  2 to 1 splitter  Cable Modems (Shared

Secret 123456)

• DHCP Server (Ethernet)  CM S, PC, and modems and optional equipment

Note: Attenuating the signal. If the cabling is short, it is recommended that the signal be

attenuated. Recommend 30 to 40 dBm attenuation as a starting point.

miniCMTS200a Equipment List

Title

Description

Quantity

Notes

CMTS

miniCM S200A

1

CM S unit

DHCP Se ve

Assign

IP address to

modems

1

Condor DHCP Server

Optional

RF 2 to 1

Splitte

(diplexe )

Combine Uplink and

Downlink RF output to 1

splitter

1

Single output for

distribution to modems

PC

Connector to DHCP Server

or directly to CM S

1

Web Browser Software

recommended for initial

setup

1Gbit Switch

Communication and data

transfer

1 or more

1 Gigibit per port, CA 5E or

CA 6 Ethernet Cables.

Cable Modem

DOCSIS 2.0, DOCSIS 3.0

(recommended)

250 D3.0

max

400 CM maximum however

only 250 CM D3.0 Max.

Sma tbox

Satellite media to be

distributed

1

Optional

2

PD1000

Encoder with IP option

1

Optional

Condo

EPG and CAS system

1

Optional

Table 2: miniCMTS200a Equipment List

miniCM S200a Setup Notes v1.3

Application Note

Page 6 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

1.4 Down Channel and Up Channel Configuration File

One of features of the miniCM S200a, other than manually configuring the unit via the WEB GUI (or by

CLI commands) is to upload a configuration file(s). Configuration files are available from Pico Digital

upon request. Configuration files are available for the Down Channel setting and for the Up Channel

settings. hey can be used as a baseline working setup. Note: hese 2 files are unique and cannot be

intermixed with the other. he files are intended for software version v2.66/v5.36 or higher.

Configuration files have a ‘.conf’ ending. Files are available on the F P site upon request

(miniCM [email protected]m). Once loaded the configuration must be save to be retained after

a power cycle or reset. Power cycle or reset is recommended to confirm that configuration is saved

properly into the unit.

Note: he management IP port and Cable Modem IP ports are recommended to be on the same IP

subnet, to establish good communication.

1.5 Updating the unit

Latest software is available from the Pico Digital F P site. Software Version listed below is for example

only and may be different in actual practice.

Reference the CM S Upgrade Procedure v1.0.pdf document for detailed instructions.

F P: ftp://ftp.picodigital.com

• Username: pdcmts

• Password: P1c0CM $

System Software

• e8k_target_v2.622_20140619_md5_6303e7407b578bf02172632cc8525383.tar.gz

DOCSIS Software

• CmcApp_cmc4_3_0beta2_v536_20140611_md5_d38105dd995631d6b32b4c0b95bebb12.bin

Note: his setup is for System Software v2.622 and DOCSIS Software v5.36 or higher.

1.6 U er manual

Documentation is available for the miniCM S200a. Documentation is available from the F P site

reference in section 1.5.

miniCM S200a Setup Notes v1.3

Application Note

Page 7 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

• miniCM S200a-UserManual – Primary Manual for the Web GUI interface.

miniCM S200a Setup Notes v1.3

Application Note

Page 8 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

2 Ba ic etup

he following is a more expanded example of basic functional setup. he following web pages is where

most of the configuration takes place.

• Network Settings / Manage IP

• Channel Settings / Down Channel

• Channel Setting / Up Channel

• ermination Management/ Shared Secret

• Start Page / CM Status (bottom right)

2.1 Network Setup

here are two network settings with the miniCM S200a. he Backdoor IP address and the Management

IP address. he Backdoor IP address is intended for initial setup and if the user forgets the Management

port. It is not configurable and the IP address is 192.168.2.200.

he Management IP address is recommended to be configured and used for the CM S application.

It can be configured in the Network Settings/ Manage IP Web interface section.

Figure 1: Management P Setup

miniCM S200a Setup Notes v1.3

Application Note

Page 9 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

2.2 Down Channel Configuration

he Down Channel setup is located in the Channel Settings / Down Channel section of the CM S web

page. he recommended basic Down Channel Configuration for Annex B is shown in the figure below.

Click on the number and enter the appropriate change. Note the red triangles (dog ear) will appears

across a column indicating that a change has been entered and awaits confirmation. Select the ‘Save’

button icon to apply the changes to the CM S.

Figure 2: Down Channel Setup

2.3 Up Channel Configuration

he Up Channel setup is located in the Channel Settings / Up Channel section of the CM S web page.

he recommended basic Up Channel Configuration for Annex B is shown in the figure below. Click on the

number and enter the appropriate change. Note the red triangles (dog ear) will appears across a

column indicating that a change has been entered and awaits confirmation. Select the ‘Save’ button

icon to apply the changes to the CM S.

miniCM S200a Setup Notes v1.3

Application Note

Page 10 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Figure 3: Up Channel Setup

2.4 Shared Secret – CM and CMTS connection

Communication between the Cable Modems (CM) and the miniCM S200a will require a CM config file

and a ‘key’ otherwise known as a Shared Secret code.

he default value is 123456.

On the miniCM S200a the ‘key’ can be determined and/or configured in the erminal Management /

Shared Secret Web Page.

miniCM S200a Setup Notes v1.3

Application Note

Page 11 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Figure 4: Shared Secret

A CM configuration file must match the same Shared Secret number (123456) on the miniCM S200a.

he example below uses the Excentis Editor to edit the Shared Secret number on the CM configuration

file. he Editor can be found at this link.

https://www.excentis.com/products/configfileeditor

Once installed

1. Go to the Edit/Shared Secret and select.

2. A pop up window will appear

3. Enter the Shared Secret value of 123456

4. Save the changes

5. Place the CM configuration file on a designated server.

miniCM S200a Setup Notes v1.3

Application Note

Page 12 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Figure 5: CM Config file edit - Selecting Shared Secret

Figure 6: CM Config File Edit – Entered Shared Secret Value must match CMTS value

miniCM S200a Setup Notes v1.3

Application Note

Page 13 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

2.5 Start Page – CM online Statu

Figure 7: Start Page – Overview of CM Status

Figure 8: Start Page CM Status Section

miniCM S200a Setup Notes v1.3

Application Note

Page 14 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Figure 9: Cable Modems Online

miniCM S200a Setup Notes v1.3

Application Note

Page 15 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

3 Trouble hooting Tip

he following are some troubleshooting tips in setting up your system. Prior experience with CM S

systems or advance network configuration is assumed.

Figure 10: Cable Modems Offline

3.1 Common I ue

here are many considerations when setting up the CM S top consider.

• Frequencies greater than 99 MHz is recommended for initially testing the operation with the

cable modems.

• Signal Strength output is too strong for the Cable Modems if cable length is short. Recommend

attenuating the RF signal (at least 30 to 40 dbm).

• Setting up shared secret (matching CM S code with CM config file) to complete CM

communication (bringing the CMs online).

• Download Channel Interleave configuration – Earlier versions of code is 128_4. Version 2.66 and

above uses interleave 128_1 for Annex B.

• Control (Management) Ethernet communication and CM (data) communication needs to be in

the same network for good Upload and Download Sync.

• DOCSIS 1.1 may require flow encoding.

miniCM S200a Setup Notes v1.3

Application Note

Page 16 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

3.2 Snooping Page example – Checking RF connection

here are two considerations when connecting a miniCM S200a, the RF connections and the Network

connections. Before troubleshooting any network configuration, first verify the Downstream (DS) and

Upstream (US) connections. Until RF connections is confirm no network connection is possible. he

Snooping Page (Start Page, upper right, Snooping ext link) can assist in this.

Below is an example output if there is no RF (DS or US) connected to the miniCM S200a.

Figure 11: Snooping output f RF connections are not properly connected

he content is empty suggestion there is an RF issue.

Check your RF connections, and if the cable length is short from the miniCM S200a to the Cable

Modem, add attenuation (start with 30db and adjust). Using the default setup, in general it will be

between 28db to 38 db required). An RF specialist may be able to assist to verify proper input levels.

Also recommend using 2 cable modems. his will help isolate cable modem issues.

Below is an example when there is good RF but no Network connections. his is a step forward, because

now the user can focus on the network configuration. All cable modems are discovered and await IP

address allocation

Figure 12: Cable Modems are Discovered. Currently no DHCP is configured

miniCM S200a Setup Notes v1.3

Application Note

Page 17 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

Below is an example of the cable modems and miniCM S200a communication where

discover/offer/request/acknowledge process is in full operation. his is the output prior to receiving IP

addresses from the DHCP server. his confirms that the network connections are working as expected.

Figure 13: CMs starting to receive P addresses

Lastly, the cable modems are receiving IP addresses.

Figure 14: Cable Modems receiving P addresses

miniCM S200a Setup Notes v1.3

Application Note

Page 18 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

3.3 Flow Encoding

Below is an example of flow encoding (optional setup).

Note: Editing a CM file for Flow encoding using Excentis

Make a copy of the config file and open it with Excentis

(https://www.excentis.com/products/configfileeditor)

a) Upstream Service Flow Encoding

b) Downstream Service Flow Encoding.

Before Editing enter Share Secret Value '123456' under the Edit menu ( his is the same value located on

the miniCM S200a ermination Management /Shared Secret page. Both values need to match.)

Under the Upstream Service Flow Encoding,

•

Right Click on the text.

•

A Pop up window will open. Select Add.

•

he Add option will give you a menu, select the Arrow button to view the 'drop down' menu.

•

Once the arrow is selected you will be given several options. Chose an option. Example:

Selecting 'Upstream Peak raffic Rate will place this option under the 'Upstream Service Flow

Encoding' Section.

•

Click on text of the select option above and enter the rate you want (in this case 320000, then

select the Apply button.

Under he Downstream Service Flow Encoding

•

Right Click on the text.

•

A Pop up window will open. Select Add.

•

he Add option will give you a menu, select the Arrow button to view the 'drop down' menu.

•

Once the arrow is selected you will be given several options. Chose an option. Example:

Selecting 'Downstream Maximum Sustained raffic Rate' will place this option under the

Downstream Service Flow Encoding' Section. (note Downstream Peak raffic Rate option is also

available as well as several other configurable)

•

Click on text of the select option above and enter the rate you want (in this case 4500000, then

select the Apply button.

Save a copy of the file when finish. here are several options to choose. Feel free to try different ones

to see which one meets your needs.

miniCM S200a Setup Notes v1.3

Application Note

Page 19 of 23

This Document is Pico Digital proprietary and con idential not to be reproduced, used, sold or in any other way exploited or trans erred to any third party without the prior written permission o Pico Digital.

3.4 FAQ - Frequency A k Que tion

1. What is the quickest way to get Cable Modems online? he miniCM S200a is shipped already

configured for an Annex B setup. So…. it is possible to get Cable Modems online without making

any changes to the miniCM S200a. his is referred to as a basic setup. his is highly

recommended to perform this test first to familiarize oneself with the miniCM S200a before

moving on to a custom setup.

a) Set up the DHCP on the 192.168.130.x network. he miniCM S200a fixed management IP

address is 192.168.130.93.

b) Place the Pico’s CM Config file from Pico’s F P site (after confirming Share Secret is 123456)

into the DHCP/ F P directory location

c) Reference the CM Config file on the DHCP server

d) For short cable length from miniCM S200a to Cable Modems) (3 meters or less) recommend

starting with 30db attenuation.

e) Hardware setup – DHCP/ F P server  Switch miniCM S200a diplexer attenuators

(optional)Cable Modems. Apply power and check results.

f) See Setup Notes above for more details.

2. Is the CM S a bridge or router? It is a bridge. Limit the communication within the same network

and/or provided an external router.

3. Do you have a sample of DHCP Server file and a F P file? Yes, this is available from Pico Digital

F P site.

4. How are Cable Modems with 8 Downstream Channels Load balanced? hey are eventually

distributed to the 16 channels or user enabled Downstream Channels.

5. How does the internal DHCP/ F P server work (v3.76 or higher)? he DHCP/ F P server is a

basic server which is useful for general tests and supplementing an existing Provisional DHCP

server system. It provides IP addresses and config files to the CMs. It does not, however provide

IP addresses to the CPEs, which require access to the external network gateway, resulting in the

requirement of an external Provisional DHCP Server. Any network functions that are not

included in setup for the internal DHCP/ F P sever is intended for the external Provisional DHCP

Server.

6. After a software update the browser shows zero CMs online. Why? After an update, the system

will reboot requiring the user to re-login. Depending on browser in use, this may require the

user to refresh the window and then re-login, otherwise the 'old' browser window will display

'outdated' incorrect information.

7. How can I confirm that the Cable Modems can be ‘seen’ by the miniCM S? On the Start page,

top right is the SNOOP text link. Select SNOOP link. IF the Cable Modems are connected

correctly, ‘DISCOVER’ text info will be display (regardless if DHCP/ F P server is connected). IF

not, then there is an RF link problem that needs to be resolve. Review attenuation, if applicable

and/or change to a different Cable Modem for comparison.

8. For remote technical support, how do I setup a Public IP address? o setup a public IP remote

access, do the following:

Pico Digital miniCMTS200a Quick start guide

Popular Gateway manuals by other brands