Pillar Axiom 500 User manual

Pillar Axiom® 500
Advanced
Hardware
Installation Guide

Copyright Notice
© 2008 Pillar Data Systems, Inc. All rights reserved.
Pillar Data Systems, Inc.
2840 Junction Avenue
San Jose, CA 95134
Part Number: 4420-00082-0400
2008-February
Trademarks
Pillar Data Systems, Pillar Axiom, and the “green icon” logo are registered
trademarks of Pillar Data Systems, Inc. All other trademarks are trademarks of their
respective owners.
Important Note to Users
This guide contains CONFIDENTIAL INFORMATION of Pillar Data Systems and
should not be disclosed or further distributed to third parties without the express
prior written consent of Pillar Data Systems.
This guide and use of Pillar Axiom hardware and software to which this guide
applies is subject to the Pillar Data Systems End User License Agreement and
Warranty Statement that accompanied the Pillar Axiom system and this guide. A
copy of the Pillar Data Systems End User License Agreement and Warranty
Statement is on the same CD with which this guide is provided (if you entered into
a signed written agreement with Pillar Data Systems for the purchase or use of this
Pillar Axiom system that supersedes the Pillar Data Systems End User License
Agreement and Warranty Statement, then such signed written agreement will
apply).
Pillar Data Systems reserves the right to change the specifications and content in
this guide at any time.
2
Pillar Data Systems Confidential

Table of Contents
Chapter 1 Before You Begin
Audience.......................................................... 12
Contact Information.................................................. 13
Pillar Axiom System Components........................................ 14
Customer-Supplied Materials........................................... 15
Safety Notice Conventions............................................. 16
Additional Documentation.............................................. 17
Chapter 2 Set Up the Rack
About Component Inspection........................................... 18
Rack Position....................................................... 20
About Multiple Rack Connections...................................... 20
Adjust the Leveling Legs............................................ 25
About Rack Stability............................................... 27
About Component Placement........................................... 31
About Component Placement for One Slammer and SATA Bricks.............. 31
About Component Placement for One Slammer and FC Bricks................ 32
About Component Placement for Two or Three Slammers and FC Bricks......... 34
About Component Placement for 4 Slammers and 64 Bricks.................. 35
Pilot Rail Kit Parts................................................. 37
Install a Pair of Pilot Mounting Rails.................................... 38
Slammer Rail Kit Parts............................................. 41
Install a Pair of Slammer Mounting Rails................................. 42
Brick Rail Kit Parts................................................ 44
Install a Pair of Brick Mounting Rails.................................... 45
Chapter 3 Install Components
About Power Distribution Unit Installation................................... 48
Install a 1U PDU.................................................... 49
Install a 2U PDU.................................................... 51
3
Pillar Data Systems Confidential

About Installation.................................................... 52
Install a Pilot....................................................... 53
About Slammer Installation............................................. 55
Install a Slammer.................................................... 56
Install a Brick....................................................... 58
Install the Slammer Batteries........................................... 61
Chapter 4 Connect Data Cables
About Data Cabling the Pillar Axiom System................................ 63
Summary of Cabling Rules............................................. 64
Connect the Pillar Axiom System to Your Network............................ 66
Pilot Network Requirements.......................................... 66
Slammer Network Requirements...................................... 67
Chapter 5 Connect Power Cables
Connect Power Cables................................................ 68
About Component Power Usage......................................... 69
PDU Outlet Amperage Limits........................................... 70
About Power Cabling................................................. 72
Sample Power Cabling for One Slammer and Three Bricks................... 72
Sample Power Scheme for One Slammer and 16 SATA Bricks ................ 74
Chapter 6 Complete the Installation
Power On the System................................................. 77
Verify Status LEDs at the Front of the System............................... 79
Verify Status LEDs at the Back of the System............................... 82
Attach the Bezels.................................................... 85
About HBA Driver and Firmware Installation (SAN Only)........................ 87
About Switch Zone for HBA Set Up (SAN Only).............................. 88
Attach the Rack Doors and Panels....................................... 89
Attach the Rack's Side Panels.......................................... 90
Chapter 7 Initial Configuration
Pre-Configuration Checklist............................................ 91
Start the Graphical User Interface (GUI)................................... 93
Reset the Primary System Administrator Password........................... 94
Configure the System with the Configuration Wizard.......................... 95
Configure Global System Parameters................................... 95
Configure NAS Storage Parameters.................................... 99
Configure SAN Storage Parameters................................... 101
About AxiomONE Path Manager Installation (SAN Only)....................... 104
4
Pillar Data Systems Confidential

Chapter 8 Expansion Planning
About Additional Slammers............................................ 105
Complete the Pre-Installation Checklist................................. 105
Install the Slammer............................................... 105
Appendix A Slammer LED Startup Progress Codes
About LED Startup Codes............................................. 107
Slammer LED Codes................................................ 108
LED Code Translation............................................... 109
LED Halt Codes.................................................... 111
Appendix B Safety Statements
Introduction to Safety Statements....................................... 114
Safety Statements.................................................. 115
Warning Notices.................................................... 116
Electrical Warning in Other Languages................................. 116
Lightning Activity Warning.......................................... 119
Lightning Warning in Other Languages................................. 119
Power Supply Warning............................................ 120
Power Supply Warning in Other Languages............................. 120
Main Power Disconnect Warning..................................... 122
Power Disconnect Warning in Other Languages.......................... 122
Installation Warning............................................... 122
Power Disconnect Warning......................................... 123
Warning Statement for Norway and Sweden............................. 123
Restricted Access Area Warning..................................... 123
Restricted Access Warning in Other Languages.......................... 124
Product Disposal Warning.......................................... 125
Product Disposal Warning in Other Languages........................... 125
Jewelry Removal Warning.......................................... 126
Jewelry Removal Warning in Other Languages........................... 126
Qualified Personnel Warning........................................ 128
Warning Statement for Finland....................................... 129
Warning Statement for Sweden...................................... 129
Power Cabling Warning............................................ 129
Power Cabling Warning in Other Languages............................. 129
Supply Circuit Warning............................................ 130
Supply Circuit Warning in Other Languages............................. 130
Voltage Mismatch Warning......................................... 131
5
Pillar Data Systems Confidential

Voltage Mismatch Warning in Other Languages.......................... 131
SELV Circuit Warning............................................. 133
SELV Circuit Warning in Other Languages.............................. 133
Incorrect Connection Warning....................................... 135
Incorrect Connection Warning in Other Languages........................ 135
Caution Notices.................................................... 136
Appendix C Pillar Axiom Hardware Specifications
About Hardware Specifications......................................... 138
About Pillar Axiom Hardware Specifications................................ 139
System Power Requirements........................................ 139
System Environmentals............................................ 140
System Regulatory Agency Compliance................................ 141
System Packaging and Transportation................................. 144
System Warranty................................................. 145
About Hardware Specifications......................................... 146
Pilot Dimensions and Weight........................................ 146
Pilot Power Characteristics......................................... 146
Pilot Regulatory Agency Compliance.................................. 147
Pilot Packaging and Transportation................................... 148
About Slammer Hardware Specification................................... 149
Slammer Dimensions and Weight..................................... 149
Slammer Power Characteristics...................................... 149
Slammer Regulatory Agency Compliance............................... 150
Slammer Packaging and Transportation................................ 151
About Brick Hardware Specification...................................... 152
Brick Dimensions and Weight........................................ 152
Brick Power Characteristics......................................... 152
Brick Regulatory Agency Compliance.................................. 153
Brick Packaging and Transportation................................... 154
Pillar Axiom PDU Hardware Specification................................. 155
Pillar Rack Hardware Specification...................................... 157
Index.............................................................. 160
6
Pillar Data Systems Confidential

List of Figures
Figure 1 Floor plan for rack installation....................................... 20
Figure 2 Sample 42U side panels........................................... 21
Figure 3 Location of frame corners.......................................... 22
Figure 4 Connection bracket installation...................................... 23
Figure 5 Roof baying plate attachment....................................... 24
Figure 6 Adjacent anchor bolts at the front of the racks........................... 25
Figure 7 Rack leveling leg locations......................................... 26
Figure 8 Leveling leg adjustment........................................... 26
Figure 9 Attach anchor bolts to rack......................................... 27
Figure 10 Position anti-tip brackets.......................................... 28
Figure 11 Secure anti-tip brackets to the floor.................................. 28
Figure 12 Stabilizer plate attached to the rack base and floor....................... 30
Figure 13 Fully loaded 42U racks for one Slammer and 32 SATA Bricks............... 32
Figure 14 Fully loaded 42U rack for one Slammer and 16 FC Bricks.................. 33
Figure 15 Fully loaded 42U racks for three Slammers and 32 FC Bricks............... 35
Figure 16 Fully loaded 42U racks for four Slammers and 64 Bricks................... 36
Figure 17 Scope hook attachment.......................................... 39
Figure 18 Positioning spacer bar........................................... 40
Figure 19 Pilot rail front attachment......................................... 40
Figure 20 Scope hook attachment.......................................... 43
Figure 21 Slammer rails installed in rack...................................... 44
7
Pillar Data Systems Confidential

Figure 22 Scope hook attachment.......................................... 46
Figure 23 2U rack rails installed in rack....................................... 47
Figure 24 Snap-in cage nut............................................... 49
Figure 25 Securing a 1U PDU in the bottom of a rack............................ 49
Figure 26 An installed PDU at the bottom of the rack............................. 50
Figure 27 Inserting the upper Pilot CU....................................... 53
Figure 28 Inserting a Slammer............................................. 56
Figure 29 Inserting a Brick................................................ 59
Figure 30 Brick ears.................................................... 59
Figure 31 Brick front.................................................... 60
Figure 32 Slammer bezel removal.......................................... 61
Figure 33 Slammer battery insertion......................................... 62
Figure 34 Pilot management cables......................................... 66
Figure 35 Pulizzi TPC2105-1 outlet amperage limits............................. 70
Figure 36 Pulizzi TPC2104 outlet amperage limits............................... 71
Figure 37 Pulizzi PC3365 outlet amperage limits................................ 71
Figure 38 Sample power cabling scheme with 230 V power........................ 72
Figure 39 Sample power cabling scheme with 115 V on a TCP2105-1 PDU............ 73
Figure 40 Sample power cabling scheme with 230 V (one circuit shown).............. 75
Figure 41 Secure Slammer batteries........................................ 77
Figure 42 Turn on Brick power............................................. 78
Figure 43 Turn on PDU power............................................. 78
Figure 44 Pilot bezel LEDs................................................ 79
Figure 45 Slammer bezel LEDs............................................ 80
Figure 46 Brick bezel LEDs............................................... 80
Figure 47 Pilot connectivity LEDs........................................... 82
Figure 48 Slammer connectivity LEDs....................................... 82
Figure 49 Brick LEDs.................................................... 83
8
Pillar Data Systems Confidential

Figure 50 Bezel hook on the right side of the bezel.............................. 85
Figure 51 Press ejector tabs to lock bezel..................................... 86
Figure 52 Configuration Tasks page......................................... 95
Figure 53 System Time page.............................................. 96
Figure 54 Management and Data Path Interfaces page........................... 97
Figure 55 Notification and Account Security Settings page......................... 98
Figure 56 Storage Allocation and Quality of Service (QoS) page.................... 99
Figure 57 Storage Capacity and Performance Settings page...................... 100
Figure 58 Storage Allocation and Quality of Service (QoS) page for LUNs............ 102
Figure 59 Storage Capacity and Performance Settings page for a LUN............... 103
Figure 60 Maximum tilt angles for stationary Pillar 42 U racks..................... 159
9
Pillar Data Systems Confidential

List of Tables
Table 1 Contacts at Pillar Data Systems...................................... 13
Table 2 Pillar Axiom 500 Series components.................................. 14
Table 3 Required tools.................................................. 15
Table 4 Additional resources.............................................. 17
Table 5 Pilot rail kit parts ................................................. 37
Table 6 Slammer rail kit parts ............................................. 41
Table 7 Brick rail kit parts ................................................ 45
Table 8 Pillar Axiom component electrical requirements.......................... 69
Table 9 Global system parameters.......................................... 91
Table 10 Code translation for the Fault LED.................................. 109
Table 11 Code translation for the Activity LED................................. 109
Table 12 Code translation for the Status LED................................. 110
Table 13 Slammer LED halt codes......................................... 111
Table 14 Electrical warning in other languages ................................ 116
Table 15 Lightning warning in other languages................................ 119
Table 16 Power supply warning in other languages............................. 120
Table 17 Power disconnect warning in other languages.......................... 122
Table 18 Installation warning in other languages............................... 122
Table 19 Warnings for Norway and Sweden.................................. 123
Table 20 Restricted access warning in other languages.......................... 124
Table 21 Product disposal warning in other languages........................... 125
10
Pillar Data Systems Confidential

Table 22 Jewelry removal warning in other languages........................... 126
Table 23 Qualified personnel warning in other languages......................... 128
Table 24 Warning statement for Finland..................................... 129
Table 25 Warning statement for Sweden.................................... 129
Table 26 Power cabling warning in other languages............................ 129
Table 27 Supply circuit warning in other languages............................. 130
Table 28 Voltage mismatch warning in other languages.......................... 131
Table 29 SELV circuit warning in other languages.............................. 133
Table 30 Connection warning in other languages.............................. 135
Table 31 System altitude specifications...................................... 140
Table 32 System temperature and humidity specifications........................ 140
Table 33 System acoustics specification..................................... 141
Table 34 System random vibration specifications.............................. 141
Table 35 Safety, quality, and environmental standards.......................... 142
Table 36 Pilot dimensions and weight (both control units)........................ 146
Table 37 Pilot power characteristics (per control unit)........................... 146
Table 38 Pilot safety and quality standards................................... 147
Table 39 Slammer dimensions and weight................................... 149
Table 40 Slammer power characteristics..................................... 149
Table 41 Slammer safety and quality standards............................... 150
Table 42 Slammer EM emissions and immunity................................ 150
Table 43 Brick dimensions and weight...................................... 152
Table 44 Brick power characteristics........................................ 152
Table 45 Brick safety and quality standards.................................. 153
Table 46 Pillar Axiom EM emissions and immunity............................. 153
Table 47 PDU specifications............................................. 155
Table 48 Rack specifications for a Pillar Axiom system.......................... 157
11
Pillar Data Systems Confidential

CHAPTER 1
Before You Begin
Audience
This guide is for Data Center System Administrators and Professional Services
Consultants who install Pillar Axiom storage systems that come with most
components already installed in Pillar Data Systems racks. We assume that you
understand how to:
• Assemble hardware components.
• Connect the components to the LAN and to power circuits.
• Use a graphical user interface (GUI) in a web browser.
This guide explains how to:
• Position and stabilize a populated rack in the data center.
• Create rack bays.
• Install hardware components.
• Connect the system to inlet power and to the networks.
• Turn on the system.
• Perform initial configuration.
• Add additional Slammers and Bricks.
Chapter 1 Before You Begin
Audience 12
Pillar Data Systems Confidential

Contact Information
Table 1 Contacts at Pillar Data Systems
For help with... Contact...
Error messages,
usage questions, and
other support issues
US and Canada: 877-4PILLAR (1-877-474-5527)
Europe: +800 PILLAR FS ([phone])
Asia Pacific: [phone]
South Africa: +0 800 980 400
Have your system serial number ready.
Email [email protected]
Support portal: support.pillardata.com
Sales and general
contact information
www.pillardata.com/company/contact/
Documentation
improvements and
resources
[email protected]
www.pillardata.com/techdocs/ (log in with your username
and password)
Chapter 1 Before You Begin
Contact Information 13
Pillar Data Systems Confidential

Pillar Axiom System Components
The following Pillar Axiom 500 Series components are contained in Pillar Data
Systems or non-Pillar Data Systems racks.
Table 2 Pillar Axiom 500 Series components
Product name Model
Bricks • BRX 500-400A7—400 GB SATA disk drives, 4800 raw GB
• BRX 500-500A7—500 GB SATA disk drives, 6000 raw GB
• BRX 500-750A7—750 GB SATA disk drives, 9000 raw GB
• BRX 500-1000A7—1 TB SATA disk drives, 12000 raw GB
• BRX 500-73F15R—73 GB FC disk drives (RAID)
• BRX 500-73F15E—73 GB FC disk drives (Expansion)
• BRX 500-146F15R—146 GB FC disk drives (RAID)
• BRX 500-146F15E—146 GB FC disk drives (Expansion)
• BRX 500-300F15R—300 GB FC disk drives (RAID)
• BRX 500-300F15E—300 GB FC disk drives (Expansion)
Slammer (and
batteries)
• SLM 500-GEC—NAS, copper interface
•SLM 500-GEO—NAS, optical interface
• SLM 500-SAN—SAN, 2 GB optical interface
• SLM 500-SAN-4G—SAN, 4 GB optical interface
• SLM500-GEC8—NAS, copper interface
• SLM500-GEO8—NAS optical interface
Pilot • Pillar Axiom Pilot
Power
distribution units
(PDU)
• PDU 500-1P20A—115/230 V, 20 A, 1 ϕ
•PDU 500-1P30A—f 115/230 V, 30 A, 1 ϕ
• PDU 500-3P30A—f 208 V, 30 A, 3 ϕ
• PDU 500-3P16A—230/400 V, 16 A, 3 ϕ WYE
Note: The BRX 500-160A7 and BRX 500-250A7 are no longer available for new
systems.
Chapter 1 Before You Begin
Pillar Axiom System Components 14
Pillar Data Systems Confidential

Customer-Supplied Materials
You need the following tools to install a Pillar Axiom system:
Table 3 Required tools
Tool Purpose Illustration
1/4-in (7-mm) flat-tip
screwdriver
Adjust leveling feet.
Adjustable wrench, 6 in (15
cm)
Adjust leveling feet.
#1 and #2 Phillips-head
screwdrivers
Remove and secure Pillar
Axiom hardware
components.
Socket wrench with a 1/2-
in (13 mm) socket
Connect two racks.
Offset box wrench, 13/32 in
(10 mm)
Work with adjustable
mounting rail assemblies.
Torx® T20 screwdriver Attach rail assemblies to
the vertical channels and
secure hardware
components to the rails.
Torx® T30 screwdriver Connect two racks.
Wire cutters Cut tie wraps.
Note: These tools are not included with the Pillar Axiom system.
Chapter 1 Before You Begin
Customer-Supplied Materials 15
Pillar Data Systems Confidential

Safety Notice Conventions
Hazard signal words conform to the American National Standards Institute (ANSI)
Z535.4-1998 meanings. This guide uses the following conventions for safety
notices:
CAUTION Indicates a potentially hazardous situation that, if not avoided,
may result in minor or moderate injury.
Warning Indicates a potentially hazardous situation that, if not avoided,
could result in death or serious injury.
DANGER Indicates an imminently hazardous situation that, if not
avoided, will result in death or serious injury.
Important! To emphasize a point, to remind you of something, or to indicate
potential problems in the outcome of the in-process task.
A set of important safety notices apply throughout this guide. Read them before
working on a Pillar Axiom system. See Safety Statements.
Chapter 1 Before You Begin
Safety Notice Conventions 16
Pillar Data Systems Confidential

Additional Documentation
Before you install the Pillar Axiom system, refer to the following resources that you
completed with the assistance of your Pillar Data Systems representative:
•
Site Preparation Survey
• Storage Requirements Survey
Use the following resources as you work with an Axiom storage system.
Table 4 Additional resources
For information on... Refer to this document...
Terms used within this document
Pillar Glossary
Pillar Axiom system hardware and software
architecture
System Architecture
Overview
How to configure, monitor, and administer a system
Administrator’s Guide
How to develop scripts or set up batch processes
CLI Reference Guide
How to replace or upgrade hardware components
Pillar Axiom Service Guide
Chapter 1 Before You Begin
Additional Documentation 17
Pillar Data Systems Confidential

CHAPTER 2
Set Up the Rack
About Component Inspection
Each Pillar Axiom storage system is built to a customer's specifications and shipped
in a single shipment. Check the components you received against the packing slip
(or bill of lading), which lists everything that was shipped. If any components are
missing, call 1-877-4PILLAR (474-5527) and report what was not included in your
shipment. Note how many pallets or containers you received, in case the missing
components are in a container that simply has not yet arrived.
CAUTION A Brick weighs up to 65 lb (29.5 kg). For safe handling, use
two people to lift it.
CAUTION A Slammer weighs 94 lb (42.6 kg). For safe handling, use two
people to lift it.
CAUTION Before you handle a component, make sure that you have
taken electrostatic discharge precautions:
• The minimum requirement is an anti-static wrist strap connected to a hard
ground. We recommend that you remove components from their packaging
and place them on an ESD-qualified table equipped with ground points for
wrist straps.
• Static charges can build up rapidly on rolling carts. If you transport a hardware
component by cart, ground the cart with a drag chain on an ESD floor. If there
is no ESD cart available or ESD floor, ground yourself before you touch a
component that has been transported on a cart.
After you remove the components from their packaging, inspect them for any
damage that may have occurred enroute. If there is any damage:
1 Check your Terms of Sale to see who notifies the carrier.
2 Notify the carrier or Pillar Data Systems, as appropriate, within 72 hours.
3 Record all damage.
4 Call Technical Support to open a service request for future insurance claims.
Chapter 2 Set Up the Rack
About Component Inspection 18
Pillar Data Systems Confidential

Tip: Check the packing materials to verify that you have retrieved all the small parts
before recycling.
Important!
Pillar Axiom components are compatible with racks that are compliant to the
EIA-310-D standard. Pillar Axiom Slammers and Bricks may not install successfully
into a rack that is not EIA-310-D compliant.
Illustrations show a Pillar Axiom 42U rack or parts of it. If you have a non-Pillar rack,
it should be similar.
Chapter 2 Set Up the Rack
About Component Inspection 19
Pillar Data Systems Confidential

Rack Position
The following figure illustrates a floor plan for new rack installations. The space
around the rack (or bay, if you have multiple racks) is needed to perform the
installation tasks safely.
Figure 1 Floor plan for rack installation
Legend
1 Back of unit
2 60 in (152 cm)
3 96 in (244 cm)
4 36 in (91 cm)
5 139 in (353 cm)
About Multiple Rack Connections
If you are installing more than one rack, connect them together first. If you do not
have multiple Pillar racks, skip to Adjust the Leveling Legs.
Prepare the Racks
To create a bay of Pillar racks, first remove the adjacent (inner) side panels from
each rack and move the racks into position. You will route the cables directly from
Chapter 2 Set Up the Rack
Rack Position 20
Pillar Data Systems Confidential