Pillar Axiom 600 User manual

Pillar Axiom® 600
Hardware
Installation Guide

Copyright Notice
© 2010 Pillar Data Systems, Inc. All Rights Reserved.
Pillar Data Systems, Inc., 2840 Junction Avenue, San Jose, CA 95134-1922
Part Number: 4420-00106-0300
Pillar Axiom release 4.3
2010 December
Trademarks
Pillar Data Systems, the Pillar Data Systems logo, the Pillar “|” icon, Pillar Axiom,
and Axiom are registered trademarks of Pillar Data Systems. AxiomONE Storage
Domains, Pillar QoS, Pillar Application Aware Storage, Pillar Efficiency Quotient,
Pillar EQ, and Pillar Sleepy Drives are trademarks of Pillar Data Systems. Other
company and product names may be trademarks of their respective owners.
Important Note to Users
This document contains CONFIDENTIAL INFORMATION of Pillar Data Systems
and should not be disclosed or further distributed to third parties without the
express prior written consent of Pillar Data Systems.
This document and the use of Pillar Axiom hardware and software to which this
document applies are subject to the applicable Pillar Data Systems End User
License Agreement and Warranty Statement. A copy of the Pillar Data Systems
End User License Agreement and Warranty Statement may be found on the
same CD with which this document is provided, if applicable. Documents and
software downloaded from a Pillar Data Systems website are governed by the
End User License Agreement and Warranty Statement in effect between you and
Pillar Data Systems at the time of download. If you entered into a signed written
agreement with Pillar Data Systems for the purchase or use of this Pillar Axiom
Storage System that supersedes the Pillar Data Systems End User License
Agreement and Warranty Statement, then such signed written agreement applies.
Pillar Data Systems reserves the right to change the specifications and content in
this document at any time.
2

Table of Contents
Preface
Chapter 1 Before You Begin
Pillar Axiom Series Components......................................... 19
Customer-Supplied Equipment and Tools.................................. 21
Safety Notice Conventions............................................. 23
Chapter 2 Set Up the Rack
About Component Inspection........................................... 24
Rack Position....................................................... 26
About Multiple Rack Connections...................................... 26
Adjust the Leveling Legs............................................ 31
About Rack Stability............................................... 33
About Component Placement........................................... 37
Configuration Limits for a Pillar Axiom 600 System......................... 37
About Component Placement for One Slammer and SATA Bricks.............. 39
About Component Placement for One Slammer and FC Bricks................ 41
About Component Placement for Two or Three Slammers and FC Bricks......... 43
About Component Placement for Four Slammers and 64 Bricks................ 45
Pilot Rail Kit Parts................................................. 46
Install a Pair of Pilot Mounting Rails.................................... 47
Slammer Rail Kit Parts............................................. 50
Install a Pair of Slammer Mounting Rails................................. 52
Brick Rail Kit Parts................................................ 54
Install a Pair of Brick Mounting Rails.................................... 55
Chapter 3 Install Components
About Power Distribution Unit Installation................................... 58
Install a 1U PDU.................................................. 58
Install a 2U PDU.................................................. 60
Install a Pilot Management Controller..................................... 62
3

Pilot Versions....................................................... 64
Install a Slammer Storage Controller...................................... 67
Install the Slammer Batteries........................................... 69
Install a Brick Storage Enclosure......................................... 71
Chapter 4 Connect Data Cables
About Cabling a Pillar Axiom System...................................... 73
Fiber Optic Cable Handling Tips......................................... 75
Clean Fiber Optic Cables.............................................. 77
Summary of Cabling Rules............................................. 78
About Cable Connections Between Two Racks.............................. 81
About Cabling the SSF and PMI......................................... 82
About Jumbo Frames................................................. 84
Connect the Pilot to Your Management LAN................................ 85
Connect the Pilot CUs................................................ 87
Connect a Slammer to the Data Network................................... 89
Chapter 5 Connect Power Cables
Component Power Usage.............................................. 91
PDU Outlet Amperage Limits........................................... 92
About Power Cabling................................................. 94
Sample Power Cabling for One Slammer and Three Bricks................... 94
Sample Power Cabling for One Slammer and 16 SATA Bricks................. 97
Connect Power Cables................................................ 99
Chapter 6 Complete the Installation
Power On the System................................................ 101
Verify the Front Status LEDs........................................... 104
Verify the Back Status LEDs........................................... 109
8 Gb/s Fiber Channel (FC) HBA LED Status............................. 112
10 Gb/s Ethernet HBA LED Status.................................... 113
Attach the Bezels................................................... 114
About HBA Driver and Firmware Installation (SAN Only)....................... 116
About Switch Zone for HBA Set Up (SAN Only)............................. 117
Attach the Rack Doors and Panels...................................... 118
Attach the Rack Side Panels........................................... 119
Chapter 7 Initial Configuration
Pre-Configuration Checklist............................................ 120
Start the Graphical User Interface....................................... 123
Troubleshoot a Failed Cable Connection.................................. 125
4

About AxiomONE Path Manager Installation (SAN Only)....................... 126
Reset the Primary System Administrator Password.......................... 127
Appendix A Slammer LED Startup Progress Codes
About LED Startup Codes............................................. 128
About Slammer LED Codes........................................... 129
Slammer LED Startup and Halt Codes.................................... 130
Appendix B Safety Statements
About Safety Statements............................................. 136
Warning Notices.................................................... 137
Electrical Warning in Other Languages................................. 137
Lightning Activity Warning.......................................... 140
Lightning Warning in Other Languages................................. 140
Power Supply Warning............................................ 141
Power Supply Warning in Other Languages............................. 141
Main Power Disconnect Warning..................................... 143
Power Disconnect Warning in Other Languages.......................... 143
Installation Warning............................................... 143
Power Disconnect Warning......................................... 144
Warning Statement for Norway and Sweden............................. 144
Restricted Access Area Warning..................................... 145
Restricted Access Warning in Other Languages.......................... 145
Product Disposal Warning.......................................... 146
Product Disposal Warning in Other Languages........................... 147
Jewelry Removal Warning.......................................... 147
Jewelry Removal Warning in Other Languages........................... 148
Qualified Personnel Warning........................................ 149
Warning Statement for Finland....................................... 150
Warning Statement for Sweden...................................... 150
Power Cabling Warning............................................ 150
Power Cabling Warning in Other Languages............................. 151
Supply Circuit Warning............................................ 152
Supply Circuit Warning in Other Languages............................. 152
Voltage Mismatch Warning......................................... 153
Voltage Mismatch Warning in Other Languages.......................... 153
SELV Circuit Warning............................................. 154
SELV Circuit Warning in Other Languages.............................. 154
Incorrect Connection Warning....................................... 156
5

Incorrect Connection Warning in Other Languages........................ 156
Caution Notices.................................................... 158
Appendix C Pillar Axiom Hardware Specifications
About Hardware Specifications......................................... 160
About Pillar Axiom Hardware Specifications................................ 161
System Power Requirements........................................ 161
System Environmentals............................................ 162
System Regulatory Agency Compliance................................ 164
System Packaging and Transportation................................. 168
System Warranty................................................. 168
About Pilot Hardware Specifications..................................... 169
Pilot Dimensions and Weight........................................ 169
Pilot Power Characteristics......................................... 169
Pilot Regulatory Agency Compliance.................................. 170
Pilot Packaging and Transportation................................... 171
About Slammer Hardware Specification................................... 172
Slammer Dimensions and Weight..................................... 172
Slammer Power Characteristics...................................... 172
Slammer Regulatory Agency Compliance............................... 173
Slammer Packaging and Transportation................................ 173
Cable Length Limits for SAN Fibre Channel Connections.................... 174
Cable Length Limits for NAS Ethernet Connections........................ 174
About Brick Hardware Specification...................................... 176
Brick Dimensions and Weight........................................ 176
Brick Power Characteristics......................................... 176
Brick Regulatory Agency Compliance.................................. 177
Brick Packaging and Transportation................................... 178
Pillar Axiom PDU Hardware Specification................................. 179
Pillar Rack Hardware Specification...................................... 181
Index.............................................................. 184
6

List of Figures
Figure 1 Floor plan for rack installation....................................... 26
Figure 2 Sample 42U side panels........................................... 27
Figure 3 Location of frame corners.......................................... 28
Figure 4 Connection bracket installation...................................... 29
Figure 5 Roof baying plate attachment....................................... 30
Figure 6 Adjacent anchor bolts at the front of the racks........................... 31
Figure 7 Rack leveling leg locations......................................... 32
Figure 8 Leveling leg adjustment........................................... 32
Figure 9 Attach anchor bolts to rack......................................... 34
Figure 10 Position anti-tip brackets.......................................... 34
Figure 11 Secure anti-tip brackets to the floor.................................. 35
Figure 12 Stabilizer plate attached to the rack base and floor....................... 36
Figure 13 42U racks containing one Slammer and up to 32 SATA Bricks.............. 40
Figure 14 Fully loaded 42U rack for one Slammer and 16 FC Bricks.................. 42
Figure 15 Fully loaded 42U racks for three Slammers and 32 FC Bricks............... 44
Figure 16 Fully loaded 42U racks for four Slammers and 64 Bricks................... 45
Figure 17 Scope hook attachment.......................................... 48
Figure 18 Positioning spacer bar........................................... 49
Figure 19 Pilot rail front attachment......................................... 50
Figure 20 Scope hook attachment.......................................... 52
Figure 21 Slammer rails installed in rack...................................... 53
7

Figure 22 Scope hook attachment.......................................... 55
Figure 23 2U rack rails installed in rack....................................... 56
Figure 24 Snap-in cage nut............................................... 59
Figure 25 Securing a 1U PDU in the bottom of a rack............................ 59
Figure 26 An installed PDU at the bottom of the rack............................. 60
Figure 27 Snap-in cage nut............................................... 60
Figure 28 2U PDU layout and ear locations.................................... 61
Figure 29 Insertion of the upper Pilot CU..................................... 63
Figure 30 Pilot CU (1450–00259–XX) (Back view)............................... 64
Figure 31 Pilot CU (1450–00179–XX) (Back view)............................... 65
Figure 32 Pilot CU (1450–00164–XX) Intel.................................... 65
Figure 33 Pilot CU (1450–00170–XX) MSI, non-RoHS............................ 66
Figure 34 Insertion of a Slammer........................................... 68
Figure 35 Slammer bezel removal.......................................... 69
Figure 36 Slammer battery insertion......................................... 70
Figure 37 Insertion of a Brick.............................................. 71
Figure 38 Brick ears.................................................... 72
Figure 39 Brick front with the bezel removed................................... 72
Figure 40 Pillar Axiom back-end cabling overview............................... 74
Figure 41 Pilot management cables......................................... 86
Figure 42 Pilot CU cabling................................................ 87
Figure 43 Slammer network cables.......................................... 89
Figure 44 Pulizzi TPC2105-1 outlet amperage limits............................. 92
Figure 45 Pulizzi TPC2104 outlet amperage limits............................... 93
Figure 46 Pulizzi PC3365 outlet amperage limits................................ 93
Figure 47 Sample power cabling scheme with 230V power, 20A PDU................ 95
Figure 48 Sample power cabling scheme with 115V on a TCP2105-1 PDU............. 96
Figure 49 Sample power cabling scheme with 230V (one circuit shown)............... 98
8

Figure 50 Secure Slammer batteries........................................ 101
Figure 51 Turn on Brick power............................................ 102
Figure 52 Turn on Pilot power............................................ 102
Figure 53 Turn on PDU power............................................ 103
Figure 54 Pilot bezel LEDs............................................... 104
Figure 55 DC power switch at the back of the Pilot ............................. 105
Figure 56 Slammer bezel LEDs........................................... 107
Figure 57 Brick bezel LEDs.............................................. 108
Figure 58 Pilot connectivity LEDs.......................................... 109
Figure 59 Slammer connectivity LEDs...................................... 110
Figure 60 Brick LEDs................................................... 111
Figure 61 Bezel hook on the right side of the bezel............................. 114
Figure 62 Press the ejector tabs to secure the bezel............................ 115
Figure 63 Maximum tilt angles for stationary Pillar 42U racks...................... 183
9

List of Tables
Table 1 Additional information resources for all systems.......................... 15
Table 2 Typography to mark certain content................................... 16
Table 3 Contacts at Pillar Data Systems...................................... 17
Table 4 Pillar Axiom 600 series components................................... 19
Table 5 Required tools.................................................. 21
Table 6 Required equipment and supplies.................................... 22
Table 7 Configuration limits for a Pillar Axiom 600 system......................... 38
Table 8 Brick Configuration limits for the Pillar Axiom 600 system................... 38
Table 9 Pilot rail kit parts ................................................. 46
Table 10 Slammer rail kit parts ............................................ 51
Table 11 Brick rail kit parts ............................................... 54
Table 12 Pillar Axiom 600 electrical requirements............................... 91
Table 13 LEDs on the Slammer bezel....................................... 105
Table 14 8 Gb/s FC HBA LED status....................................... 112
Table 15 10 Gb/s Ethernet HBA LED status.................................. 113
Table 16 Global system parameters........................................ 120
Table 17 Slammer LED boot block status codes............................... 130
Table 18 Slammer LED boot block error codes................................ 131
Table 19 Slammer LED RAM loader codes................................... 133
Table 20 Slammer LED states after POST process completion.................... 135
Table 21 Electrical warning in other languages ................................ 137
10

Table 22 Lightning warning in other languages................................ 140
Table 23 Power supply warning in other languages............................. 141
Table 24 Power disconnect warning in other languages.......................... 143
Table 25 Installation warning in other languages............................... 143
Table 26 Warnings for Norway and Sweden.................................. 144
Table 27 Restricted access warning in other languages.......................... 145
Table 28 Product disposal warning in other languages........................... 147
Table 29 Jewelry removal warning in other languages........................... 148
Table 30 Qualified personnel warning in other languages......................... 149
Table 31 Warning statement for Finland..................................... 150
Table 32 Warning statement for Sweden.................................... 150
Table 33 Power cabling warning in other languages............................ 151
Table 34 Supply circuit warning in other languages............................. 152
Table 35 Voltage mismatch warning in other languages.......................... 153
Table 36 SELV circuit warning in other languages.............................. 154
Table 37 Connection warning in other languages.............................. 156
Table 38 Basic components of a Pillar Axiom system............................ 161
Table 39 System altitude specifications...................................... 162
Table 40 System temperature and humidity specifications........................ 162
Table 41 System acoustics specification..................................... 163
Table 42 System random vibration specifications.............................. 163
Table 43 Safety, quality, and environmental standards.......................... 164
Table 44 Electromagnetic (EM) emissions and immunity......................... 165
Table 45 Pilot dimensions and weight (both control units)........................ 169
Table 46 Pilot power characteristics (for each control unit)........................ 169
Table 47 Pilot safety and quality standards................................... 171
Table 48 Slammer dimensions and weight................................... 172
Table 49 Slammer power characteristics..................................... 172
11

Table 50 Slammer safety and quality standards............................... 173
Table 51 Cable lengths limitations on Slammer FC ports......................... 174
Table 52 Cable lengths limitations (10 Gb/s optical short range).................... 175
Table 53 Cable lengths limitations (10 Gb/s direct attach copper)................... 175
Table 54 Brick dimensions and weight...................................... 176
Table 55 Brick power characteristics........................................ 176
Table 56 Brick safety and quality standards.................................. 177
Table 57 PDU specifications............................................. 179
Table 58 Rack specifications for a Pillar Axiom system.......................... 181
12

Preface
Audience
This guide is for data center system administrators and Professional Services
consultants who install Pillar Axiom Storage System that come with most
components already installed in Pillar racks. We assume that you understand
how to:
● Assemble hardware components.
● Connect the components to the LAN and to power circuits.
● Use a graphical user interface (GUI) in a web browser.
This guide explains how to:
● Position and stabilize a populated rack in the data center.
● Create rack bays.
● Install hardware components.
● Connect the system to inlet power and to the networks.
● Turn on the system.
● Perform initial configuration.
Before You Read This Guide
Being familiar with certain other Pillar Axiom technical documentation helps you
succeed in the use of this guide.
Before you install the Pillar Axiom system, you should be familiar with certain
basic characteristics of the environment in which you intend to install the system.
To review those basic environmental characteristics, refer to the following
resources that you completed earlier with the assistance of your Pillar Data
Systems representative:
●
Site Preparation Survey
Preface
13

●
Storage Requirements Survey
In addition to this guide, review the late-breaking information described in the
Pillar Axiom Customer Release Notes . That information includes important
information that was not available at the time this guide was published, including:
● Errata for technical documents (including this guide).
● Network requirements.
● Known issues.
● Various notations on the operation of the Pillar Axiom system.
There is also additional documentation in the Pillar Axiom 600 SSF Cabling
Reference guide, which includes detailed information on the cabling of Bricks and
Slammers in various configurations.
Refer to the Pillar Axiom Expansion Guide if you want to expand or upgrade your
system by adding Bricks and Slammers.
How This Guide Is Organized
This guide provides procedural and reference information to install the various
components within a Pillar Axiom system, power it on, and perform the initial
configuration.
To perform any upgrade, you must contact the Pillar World Wide Customer
Support Center and refer to the
Pillar Axiom Expansion Guide . Upgrade
information is beyond the scope of this guide.
The guide is divided into seven chapters and three appendices:
● Chapter 1 provides information on Pillar Axiom system components,
equipment and tools required by the customer for the installation process,
and safety notices.
● Chapter 2 provides information on setting up the rack, component
placement plans for various system configurations, and installing mounting
rails for the Slammers, the Bricks, and the Pilot.
● Chapter 3 provides information on the installation of power distribution units
(PDUs), Slammers, Bricks, and the Pilot.
● Chapter 4 provides information on the data cable connections within the
Pillar Axiom system.
Preface
14

● Chapter 5 provides information on the power cable connections within the
Pillar Axiom system.
● Chapter 6 provides information on the final steps to complete the
installation. This includes procedures on powering on the system, verifying
the status of various LEDs, attaching bezels on the system components,
and attaching rack doors and panels.
● Chapter 7 provides information on how to access the AxiomONE Storage
Services Manager GUI and to perform the initial configuration.
● Appendix A provides information on the various LED codes and what they
indicate.
● Appendix B summarizes all warning and caution notices in various languages.
● Appendix C provides reference information on the hardware specifications
for the Pillar Axiom system and its various components.
Related Documentation
Table 1 Additional information resources for all systems
Description Title and part number
The definitions of terms found in Pillar Axiom documentation.
Pillar Glossary
An introduction to the hardware and software architecture of
a Pillar Axiom system.
Pillar Axiom System Architecture
Overview
Removal and insertion instructions for field replaceable
units (FRUs).
Pillar Axiom 600 Service Guide
Cabling instructions for Bricks and Slammers within a Pillar
rack.
Pillar Axiom 600 SSF Cabling
Reference
Expansion and upgrade information for the Pillar Axiom
system.
Pillar Axiom Expansion Guide
Any late breaking information regarding Pillar Axiom systems. Pillar Axiom Customer Release
Notes
Preface
15

Access Documentation
Pillar Data Systems technical documentation (including installation, service,
cabling, integration, and administration guides) are available from several sources.
Pillar Axiom GUI After logging in to the AxiomONE Storage Services
Manager on the Pilot, navigate to
Support > Documentation
and click on the document of interest.
Websites Technical documents (http://www.pillardata.com/techdocs)
Customer support portal (https://support.pillardata.com/
login.do)
After logging in to the website, click on Documents in the left
navigation pane, and then click the appropriate category in
the expanded list. Click on the document of interest.
Product CD-ROM Insert the Technical Documentation CD-ROM that came
with your Pillar Axiom Storage System into the CD player in
a computer. Open the DocMenu PDF and click on the
document of interest.
Tip: To search all technical documents on the CD-ROM,
click the Search all PDFs icon in the top right corner. In the
Search dialog, enter the word or phrase for which you
would like to search.
Typographical Conventions
Table 2 Typography to mark certain content
Convention Meaning
italics Within normal text, words in italics indicate:
● A reference to a book title.
● New terms and emphasized words.
● Command variables.
Preface
16

Table 2 Typography to mark certain content (continued)
Convention Meaning
monospace Indicates one of the following, depending on the context:
● The name of a file or the path to the file.
●
Output displayed by the system on the command
line.
monospace
(bold)
Input provided by an administrator on the command line.
>Indicates a menu item or a navigation path in a graphical
user interface (GUI). For example, “Click
Storage > Clone
LUNs ” means to click the Clone LUNs link on the Storage
page in the graphical user interface (GUI).
... Used within an expression of a navigation path or within a
cascading menu structure. The ellipsis indicates that one
or more steps have been omitted from the path or menu
structure. For example, in the Groups > Volume Groups >
Actions > ... > Data Protection > Create menu structure, the ...
implies that one or more menu items have been omitted.
Pillar Contacts
Table 3 Contacts at Pillar Data Systems
For help with... Contact...
Error messages,
usage questions, and
other support issues
US and Canada: 877-4PILLAR (1-877-474-5527)
Europe: +800 PILLAR FS ([phone])
Asia Pacific: [phone]
South Africa: +0 800 980 400
Have your system serial number ready.
[email protected]
Customer support portal (https://support.pillardata.com/
login.do)
Preface
17

Table 3 Contacts at Pillar Data Systems (continued)
For help with... Contact...
Training (custom or
packaged)
Training and Education (http://www.pillardata.com/
support-education/training/)
Professional services
and inquiries
[email protected]
Global Solutions (http://www.pillardata.com/support/
professional-services/)
Sales and general
contact information
Company contacts (http://www.pillardata.com/company/
contact)
Documentation
improvements and
resources
[email protected]
Technical documents (http://www.pillardata.com/
techdocs) (Log in with your username and password, and
select Documents.)
Preface
18

CHAPTER 1
Before You Begin
Pillar Axiom Series Components
Pillar Axiom 600 systems contain a specific combination of the components listed
in the following table:
Table 4 Pillar Axiom 600 series components
Product name Model and description
Brick storage
enclosures
● BRX 1000S7—Brick,SATA,13 x 1TB,7200 RPM
drives,RoHS
● BRX 2000S7—Brick,SATA,13 x 2TB,7200 RPM
drives,RoHS
●BRX 2000S5—Brick,SATA,13 x 2TB,5400 RPM
drives,RoHS
● BRX 500S7—Brick,SATA,13x500GB,7200 RPM
drives,HSF
● BRX 300FCV2—Brick,FC RAID (FCV2),12x300GB,15K
RPM Drives,HSF
● BRX 450FCV2—Brick,FC RAID (FCV2),12x450GB,15K
RPM Drives,HSF
● BRX 50SSD—Brick, SSD, 13 x 50GB drives
● BRX 200SSD—Brick, SSD, 13 x 200GB drives
Filler panels ● 1U
● 2U
Slammer
storage
controllers
● SLM 600 (Series 1, Series 2, and Series 3)
Pilot
management
controllers
Pilot
Chapter 1 Before You Begin
Pillar Axiom Series Components 19

Table 4 Pillar Axiom 600 series components (continued)
Product name Model and description
Power
distribution units
(PDUs)
● PDU 500-1P20A—115 or 230V, 20A, 1 ϕ
● PDU 500-1P30A—115 or 230V, 30A, 1 ϕ
● PDU 500-3P30A—115V, 30A; (115/208)
● PDU 500-3P16A—230V, 16A, IEC; (230/400)
Racks ● RACK500-42U—42U cabinet assembly with doors
Note: The following Pillar Axiom components continue to be supported but are
no longer available for new systems:
● BRX 500-160A7
● BRX 500-250A7
● BRX 500-73F15R
● BRX 500-73F15E
● BRX 500-400A7
● BRX 500-500A7
● BRX 500-750A7
● BRX 500-146F15R
● BRX 500-146F15E
● BRX 300-F15E
● BRX 450-F15E
● BRX 300F15R
● BRX 450F15R
Chapter 1 Before You Begin
Pillar Axiom Series Components 20