Pinecone Swiss FOXTAIL User manual

PINECONE FOXTAIL
Commercial coffee grinder
User manual
English

2
4
8
Overview
1
2
5
9
11
14
3
6 7
10
12
13

3
Delivery scope
1. Bean hopper lid
2. Bean hopper
3. Recipe sticker
4. Bean hopper slider
5. Grind size indicator display
6. ON-Button
7. OFF-Button
8. Grind size adjustment knob
9. Spout knocker
10. Spout pipe
11. Vibrating plate
12. Power cable
13. Overcurrent protector
14. Drip tray

4
Contents
General information 5
Reading and retaining the instruction manual 5
Glossary and explanation of symbols in the instruction manual 5
Safety 6
Intended use 6
Safety information 7-8
Before initial operation 9
Functioning and basic settings 9
Validating the grinder and scope of delivery 9
Setting up the grinder and inserting the bean hopper 10
Setting up the portafilter 10
Operation 11
Filling the hopper with coffee beans 11
Connecting the grinder to a 3-phase power supply 11
Setting and changing the grind size 11
Starting the grinding process 12
Changing coffee beans 13
Cleaning 14
Cleaning the grinder installation surface 14
Cleaning the grinder auxiliary components 15
Cleaning the bean hopper 16
Cleaning the grinding mechanism with GRINDZ 16
Maintenance 17
Troubleshooting 18-19
Technical data 20
Disposal 21
Support & Service 21

5
General information
Reading and retaining the instruction manual
Carefully read this instruction manual and safety information before using the described Pinion coffee grinder to ensure safe
operation without danger. This manual applies standards and regulations in force in the European Union. Consultation of
specific country laws and guidelines if abroad remain in the responsibility of the user.
The Pinion coffee grinder will hereafter be referred to only as “grinder” for simplicity. Keep this instruction manual for future
reference and pass it on to subsequent owners and users of this grinder.
Glossary and explanation of symbols in the instruction manual
WARNING! Hazard of medium risk which can lead
to death or serious injury if not avoided.
CAUTION! Hazard of low risk which can lead to
death or serious injury if not avoided.
Note!
Material damage possible
Important information for operation & handling
Product is permitted for indoor use only
WARNING!
Electrical shock hazard
Mark to indicate a product that meets the electrical
safety requirements in the United States of America.
Mark to indicate a product that meets the hygiene
and cleanliness requirements in the food industry
defined by the National Sanitation Foundation.
Mark to declare product conformity to applicable
provisions of the European Economic Area.
Mark to declare product conformity to protection
class I.

6
Safety
Intended use
The grinder is only suitable to grind whole roasted coffee beans. Do not use the grinder to grind other substances or objects.
The grinder is intended for commercial use but not for continuous mass production. Servicing the grinder is permitted
exclusively for trained personnel. Operation by untrained persons is permitted in a place where its use is supervised.
Any other use is considered out of compliance with intended use and may result in material damage or personal injury.
Do not alter the grinder in any way. The manufacturer or supplier cannot be held liable for damages or any injuries resulting
from failure to comply with safety instructions.
Safety information.
WARNING!
Danger of electric shock (1/2)
Improper use, incorrect electrical installation or excessively high voltage can lead to electric shock. Therefore:
▪Connect the grinder only if the mains voltage of the socket complies with the information indicated on the type plate.
▪Connect the grinder only to a socket with good accessibility so that it can be quickly disconnected in the event of a fault.
▪Do not use the grinder if you notice any damage or if the power cable or plug is faulty. A damaged cable or plug must be
replaced by the manufacturer or by qualified service personnel in order to avoid hazards.
▪Do not operate the grinder without an earth connection.
▪Connect the grinder only if the power supply is secured with a 16 A slow fuse or 15 A overload protection (USA). Only
qualified electricians may install protective measures if the power connection at the site of use is not yet secured in this way.

7
Safety
WARNING!
Danger of electric shock (2/2)
▪Install the grinder only in places where handling & operation of the grinder can be supervised by trained personnel.
▪Do not operate the grinder above 2,000 meters.
▪Do not immerse the grinder or the power cable or power plug in water or any other liquids.
▪Do not clean the grinder with a water jet or with compressed air (e.g. with a compressed air gun).
▪Never touch the power plug with wet hands.
▪Never unplug the power plug from the wall socket by pulling on the power cable; always grip the plug itself.
▪Never use the power cable as a handle to carry the grinder.
▪Keep the grinder and power cable/power plug away from open flames and hot surfaces.
▪Position the power cable in a way so that it does not become a trip hazard.
▪Do not bend the power cable and do not place it over sharp edges.
▪Use the grinder in indoor areas only. Never operate the grinder in damp rooms or in the rain.
▪Keep children away from the grinder and ensure that children do not insert any objects into the grinder.
▪If you are not using the grinder, if you are cleaning it or if a fault occurs: switch off the grinder and remove the power
plug from the socket.
▪Do not open the grinder casing and delegate repairs and service to trained service personnel.
▪All liability and warranty claims will be rejected and excluded in the event of unauthorized repairs, faulty power
connection or incorrect grinder operation.
▪Only original equipment manufacturer parts that comply with the original appliance specifications may be used for
repairs and service. This grinder contains electrical and mechanical parts that are essential for protection against
potential hazards

8
Safety
▪The grinder is not intended for use by children or people with limited physical, sensory or mental abilities or a lack of
experience and knowledge. Children may not play with the grinder.
▪Do not leave the grinder unsupervised when in operation.
▪Do not let children play with packaging film. Children can become entangled in it while playing and may suffocate.
▪Do not let children play with the small parts. These can be life-threatening if swallowed.
WARNING! Danger for children and persons with reduced physical, sensory or mental capabilities (e.g. partially
disabled or elderly persons) or a lack of experience or knowledge (e.g. older children or inexperienced users)
▪Incorrect handling of the grinder can result in injury.
▪Position the power cable so that persons cannot become entangled and cause the grinder to fall over.
▪Place the grinder on a level and stable surface to prevent it from falling over.
CAUTION!
Risk of tipping and injury

9
Before initial operation
Functioning and basic settings
The Foxtail grinder requires 3-phase power supply to function. Ensure a properly secured and grounded 3-phase power
supply socket is available at your location and consult a certified electrician if it is not available. 3-phase power is the preferred
supply for coffee grinders that require high and consistent power for commercial grinding operation.
The grinder is designed to grind into bags but may also be used to grind into other containers if these can be secured safely
while grinding and do not interfere with the grinder’s front vibrating plate (11). The grinder is powered as soon as its main
power cord (12)is connected to a suitable power supply. Grinding operation is controlled via the ON-button (6) and OFF-
button (7) located on the front of the grinder beneath the recipe sticker.
The grinder applies a modular design to ease maintenance and service to optimize machine uptime. It is possible to simply
remove and replace the entire grinding module assembly including grinding discs and flapper rather than replacing single
components. The same applies to the electric module that houses all switching and other electric components that experience
wear.
Validating the grinder and scope of delivery
Note! Risk of damage! Take care while opening the grinder packaging with a sharp knife or other pointed objects,
otherwise the grinder may be damaged.
▪Remove the grinder from its packaging
▪Validate that the delivery scope is complete (see p.3)
▪Check for damage to the grinder or to its individual parts: if damage is detectable, do not use the grinder and
contact your supplier.
Information: please note that each grinder is subjected to a function test before delivery and that residues of coffee
powder may be present in the grinding chamber

10
Before initial operation
Information: the grinder switches off automatically if the bean hopper is not attached
Setting up the grinder
1. Place the grinder on a level and stable surface.
2. Install the bean hopper (2) by securing it onto the top of the grinder body with the provided screws. Ensure that
enough space is available on the right side of the grinder for the bean hopper slider (4) to open completely.
3. Insert the drip tray (14) into the corresponding housing recess on the bottom of the front panel and secure it in
place with the provided screws.
4. Ensure the spout pipe (10)is securely fastened in place and that the spout knocker (9) can move freely.
5. Connect the grinder power cord (12)to a suitable, secured and grounded 3-phase power supply. The grinder main
power is on as soon the power cord is connected to a power supply.
6. When grinding into bags, take care to select a bag size of sufficient size to prevent the spout pipe (10) from reaching
far into the coffee bag / to prevent the spout pipe from interfering with accumulating coffee inside of the bag.

11
Operation
Note! Risk of overheating! Exceeding the maximum permissible operating cycle can cause the grinder to overheat.
Do not exceed the maximum operating cycle and observe recommended pauses when the maximum operating
cycle is reached (see chapter “Technical Data”).
Information
▪The grinder applies a thermal overcurrent circuit breaker (13) that interrupts the grinder's circuit in the event of
an electrical overload. To start the grinder again after the circuit breaker released, unplug the main power cord
(12) from its power supply and press in the circuit breaker release button (13)on the backside of the grinder. You
can now plug the main power cord (12) back into its power supply and restart grinding operation.
▪The grinder also applies a motor protector, which switches off the grinder when the motor becomes too hot. As
soon as the motor has cooled down, the grinder can be put into operation again.
Note! Risk of damage! The operator has no influence on the thermal overcurrent circuit breaker. If the circuit
breaker trips several times, it is essential to consult an authorized service partner as the motor may be damaged.
Filling the hopper with coffee beans
1. Remove the lid (1) from the bean hopper (2)
2. Fill the bean hopper with whole roasted coffee beans. The maximum filling level should be approximately 1 cm
below the top edge of the bean hopper (2).
3. Reinstall the lid (1) onto the bean hopper (2).
4. Ensure a bag is secured onto the spout pipe (10) with the spout knocker (9) and that the bean hopper slider (4) is
opened to ensure proper grinding operation.

12
Operation
Connecting the grinder to a 3-phase power supply
Plug in the grinder power cord (12) into a properly installed 3-phase contact socket to turn on its main power. As soon as
the power supply is connected, the grinder is ready to operate.
Setting and changing the grind size
Turn the grind size adjustment knob (8) to the required position so that the display value on the grind size indicator
display (5) points towards the desired grind size value on recipe sticker scale (3). Turning the grind size adjustment knob
(5) clockwise will yield a finer grind size (position 1 indicates the finest position), whereas turning counterclockwise will
yield a coarser grind size (position 8 indicates the coarsest position)
Information
▪Only turn the grind size adjustment knob (8) clockwise for a finer grind size while the grinder is running to
prevent damage to the grind size adjustment mechanism
▪To avoid imbalances when adjusting grind size it is recommended to first set a coarser grind size size (about
one scale value above the desired value) and only then adjust the grinding size finer to the desired value
Starting the grinding process
Operate the grinder via the ON-button (6) and OFF-button (7).
WARNING! Danger of electric shock! Ensure a properly secured and grounded 3-phase power supply socket is
available at your location and consult a certified electrician if it is not available.

13
Operation
Changing coffee beans
1. Close the bean hopper slider (4) by pushing it into the bean hopper (2) to prevent further beans from entering the
grinding chamber.
2. Operate the grinding process by pushing the ON-button (6) until the grinding chamber runs empty.
Push the OFF-button (7) once the grinder is idling.
3. Remove the hopper lid (1)
4. Remove all remaining coffee beans from inside of the bean hopper (2) and temporarily transfer them to another
container.
5. Clean the inside of the hopper if necessary.
6. Refill the bean hopper with new whole roasted coffee beans.
7. Reinstall the hopper lid (1).
8. Open the bean hopper slider (4).
9. Grind a few seconds to remove any residues of the previous coffee beans.

14
Cleaning
▪Always place the grinder on a stable surface that is safe from tipping over before cleaning.
▪Consult for help if the grinder is too heavy or bulky to move alone.
CAUTION!
Risk of injury! The grinder may tip over and cause injury when moved.
CAUTION!
Risk of injury and danger of short circuit from water entering the grinder!
▪Never immerse the grinder in water or other liquids for cleaning
▪Never clean the grinder using a water jet or other water propulsion tools
▪Ensure that no water or other liquids enter the grinder body casing
Note! Risk of damage!
Improper handling may cause damage to the grinder
▪Do not use any harsh cleaning products or sharp or metallic cleaning objects such as knives, metal scouring pads or
similar. These can scratch the surface of the grinder.
▪Do not clean the grinder with compressed air (e.g. with a compressed air gun).
▪Do not put the drip tray or the lid of the bean container into the dishwasher. The parts are not suitable for
dishwashers and may be damaged.
▪Do not lift the grinder by the bean hopper; lift only by the casing and always with both hands.

15
Cleaning
Cleaning the grinder installation surface
1. Remove the grinder’s power plug from its 3-phase supply socket.
2. Lift the grinder by its body casing using both hands and place it on a stable and clean surface.
3. Clean the installation surface and the underside of the grinder with a damp cloth and dry the surfaces (surfaces
must be dry and free of oil and grease).
4. Place the grinder back on the cleaned surface and ensure steps 1-6 of chapter “setting up the grinder” are followed
before resuming grinding operations.
Cleaning the grinder auxiliary components
1. Remove the grinder’s power plug from its 3-phase supply socket.
2. Use a brush to clean the following grinder components:
1. the spout pipe (10),
2. the spout knocker (9),
3. the vibrating plate (11)
3. Remove the drip tray (14) from its fixation.
4. Use a damp cloth to wipe down the casing and the drip tray as required, but at least once a week.
5. Re-attach all parts removed for cleaning and ensure steps 1-6 of chapter “setting up the grinder” are followed
before resuming grinding operations.

16
Cleaning
Cleaning the bean hopper
1. Close the bean hopper slider (4) by pushing it into the bean hopper (2) to prevent further beans from entering the
grinding chamber.
2. Operate the grinding process by pushing the ON-button (6) until the grinding chamber runs empty.
Push the OFF-button (7) once the grinder is idling.
3. Remove the grinder’s power plug from its 3-phase supply socket.
4. Remove the hopper lid (1)
5. Remove all remaining coffee beans from inside of the bean hopper (2) and temporarily transfer them to another
container.
6. Use a damp cloth to clean the inside and outside of the bean hopper and allow it to dry.
7. Refill the bean hopper with new whole roasted coffee beans.
8. Re-attach all parts removed for cleaning and ensure steps 1-6 of chapter “setting up the grinder” are followed
before resuming grinding operations.
9. Grind a few seconds to remove any residues of the previous coffee beans.
Cleaning the grinding mechanism with GRINDZTM
Information
▪The manufacturer recommends the use of Urnex GRINDZTM grinder cleaner.
▪More information on how to use GRINDZTM to clean your grinder is available at www.urnex.com and on
YouTube: www.youtube.com/watch?v=7sNRzQqfSzc.
▪The grinder requires cleaning every 1-2 weeks for best taste and operation.

17
Maintenance
Replacing the grinding module
1. Empty the grinder (see chapter “Cleaning the bean hopper”, steps 1–4) and remove the bean hopper (2) from the
grinder housing by unscrewing the fixation screws on the bottom of the hopper that fix onto the grinding module.
2. Unscrew the grinding module fixation screws on the bottom fixation plate that fix it to the motor plate holder.
3. Carefully lift out the grinding module towards the top.
4. Select your new grinding module and re-install it onto the motor plate holder. Ensure that the coupling connecting
the motor shaft to the grinding module safely locks and that all fixation screws on the bottom of the module are
tightened.
5. Re-install the bean hopper (2) on top of the grinding module and ensure that all fixation screws on the bottom of
the hopper assembly are tightened.
6. Ensure steps 1-6 of chapter “setting up the grinder” are followed before resuming grinding operations.
Information
▪The grinding module should be serviced or replaced after grinding ca. 8-10 tons of whole roasted coffee beans.
The volume until replacement depends on grind size, roast degree, bean type and condition of the module.
▪The grinding module includes all components that experience significant wear: grinding discs, flapper and
grinding house. Changing the aforementioned separately is not recommended.
▪Wear gloves when changing the grinding discs to avoid injury.
▪Recalibrate your grind size after replacing or changing the grinding module.
Information
▪Please contact your service partner to replace the electrical module.

18
Troubleshooting
Problem
Possible
cause
Remedy
The grinder is not
grinding
The
power plug is not
plugged
into a socket.
Insert
the power plug into a properly installed socket.
The
bean hopper is not
installed
Install
the bean hopper (see chapter on "Setting up the grinder").
The
overcurrent protection
switch
triggered.
Check
whether the release button of the circuit breaker has popped out.
Push it back
in if
necessary. Contact your service partner if the circuit breaker pops out
repeatedly
.
The
electrical fuse tripped.
Check
the electrical fuse. If required, restore the fuse to its original state or replace
it.
Check whether other loads are connected to this fuse and if so, pull out their
plugs.
Contact your service partner if the fuse repeatedly trips.
The grinder is making
noise but not grinding.
The grinding mechanism is
clogged.
Set the grinding degree to coarsest position “8". Start the grinding process. The
grinder will clear itself. Then re
-set the grinding degree setting to the desired
position.
Coffee has backed up into the
grinder due to over
-
dosing in
the portafilter
Clean the spout. Set the grinding degree to coarsest position “8". Start the grinding
process. The grinder will clear itself. Then re
-set the grinding degree setting to the
desired position
The grinding degree is too
fine.
Set the grinding degree to coarsest position “8". Start the grinding process. The
grinder will clear itself. Then re
-set the grinding degree setting to the desired
position
A foreign object entered into
the grinding mechanism.
Clean the grinding mechanism as described in the chapter on “Cleaning” and
remove the foreign object in the process. If the foreign object cannot be removed,
contact your service partner.

19
Troubleshooting
Problem
Possible
cause
Remedy
The grinder is not
grinding fine enough.
The grinding module reached
end of life or need calibration.
Replace the grinding module or adjust the grind size to a finer setting.
The grinder does not
grind continuously / it
stops grinding
intermittently.
The ON
- and OFF-buttons or
switching
components may
be
damaged.
Contact
your service partner.
The bean hopper cannot
be installed.
There
are coffee beans in the
hopper
intake.
Remove all
coffee beans from the hopper intake.

20
Technical data
Model Foxtail
Voltage / frequency 208V, 60 Hz, 3Ph, 1.430 W, 5.7 A
380V, 50 Hz, 3Ph, 1.870 W, 3.5 A
Motor idle speed
▪50 Hz
▪60 Hz
1.400 rpm
1.400 rpm
Grinding output 2.400 g/sec (median) –2.700g/sec
Median measured at ca.250 µm. Output varies according
to bean type, roast degree and selected degree of fineness.
Max. permitted operating cycle
▪208V, 60 Hz
▪380V, 50 Hz
20 minutes ON /10 minutes OFF
20 minutes ON /10 minutes OFF
Max. recommended daily output 350 kg per day
Max. bean hopper filling quantity 2.500 grams
Dimensions (W x H x D) 250x 810 x 320 mm with hopper installed
Packaging dimensions (W x H x D) 275 x 690 x505 mm (grinder), 400 x 320 x 315 (bean hopper)
Weight 37 kg (net) / 49 kg with hopper installed
Recommended pause 10 minutes