Pinnacle Technology ACLAS PP7M21NX User manual

PP7MX PRINTER
USER’S MANUAL
PINNACLE TECHNOLOGY CORP.
Tel: [phone] Fax: [phone]
Http:// www.aclas.tw Email: [email protected]

Safety Precautions
Before using the present appliance, please keep the following safety regulations in order to prevent
any hazard or material damage.
1. WARNING
（1）Connect the printer with a reliable grounded power receptacle. Do not plug with large
electronic machines in one multi-outlet, which can provoke power fluctuation or
over-heating, even a fire.
（2）Only can use the supplied adapter.
（3）Do not keep the machine in a hot, wet or polluted place.
（4）Do not plug in or unplug with your hands wet.
（5）Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
2. CAUTIONS
（1）Install the printer on the stable surface. If the printer falls down, it may be broken and hurt
you.
（2）If you find a strange smoke, odor or noise from the printer, unplug it at once and call your
dealer.
（3）Do not try to disassemble, repair or remodel it for yourself. Call your dealer if you need
these services.
（4）Do not let water or other foreign objects in the printer. If this happened, switch off and
unplug the printer before calling your dealer.
（5）Switch off the printer if you will not use it in a long time.
（6）Make sure the switch is off when plug or unplug the power.
（7）Do not use the printer when it is out of order. Switch off and unplug the printer before
calling your dealer.
（8）Keep this manual for future use.
Important Note
For program, user manual and other information, please visit the website:
http://download.aclas.com/en/index1.html to download or consult.

CONTENTS
1INTRODUCTION............................................................................................................................................. 1
1.1 Application Range ............................................................................................................................. 1
1.2 Unique Functions............................................................................................................................... 1
1.3 Advanced Functions and Features..................................................................................................... 1
1.4 Specifications..................................................................................................................................... 2
1.5 Appearance........................................................................................................................................ 3
1.6 Accessories........................................................................................................................................ 4
2INSTALLATION............................................................................................................................................... 5
2.1 Display Installation (The printer with customer display) .................................................................. 5
2.2 Communication Board Replacement（Only apply to the printer with dip switch）........................ 6
2.3 Paper Installation ............................................................................................................................... 7
3SETTING THE PRINTER ................................................................................................................................ 9
3.1 Using the Printer................................................................................................................................ 9
3.2 Connecting the Computer.................................................................................................................. 9
3.3 Connecting the Power Supply.......................................................................................................... 10
4SELF TEST ......................................................................................................................................................11
5CONNECTING THE CABLES .......................................................................................................................11
5.1 USB Interface (With RS232-D9)......................................................................................................11
5.2 Ethernet Interface............................................................................................................................. 12
5.3 Ethernet and USB Interface............................................................................................................. 13
5.4 Parallel Interface.............................................................................................................................. 14
5.5 Drawer Port Definition .................................................................................................................... 16
6DIP SWITCH（Only apply to the printer with dip switch）.......................................................................... 17
7MAINTENANCE............................................................................................................................................ 18
8TROUBLESHOOTING .................................................................................................................................. 19

1
1INTRODUCTION
1.1 Application Range
The quality of easy operation, high speed and stable performance has made the printer one of the
most economical and practical printing devices. It has been applied in various fields such as
supermarkets, department stores, hotels, franchises, finance, telecommunications and ticket
business as a receipt printer. And it could be combined with cash registers, touch-pos terminals,
computers and other equipments.
There are two kinds of printers about PP7X Printer: the printer with customer display, and the
printer without customer display.
1.2 Unique Functions
※Unique mechanism to replace paper-cutter easily without opening the printer cover.
※Special paper cutter design (the movable cutter is on the upper side). You can easily eliminate
paper jam by repowering the printer; while using traditional printers (brand E,C) in market
whose movable cutter is designed in the front seat, you must open the front cover and move the
gear to withdraw the cutter manually (you cannot withdraw the cutter without opening the
cover).
※With agile black mark sensor: locate printing position quickly, support detection in left and
right direction. Also could connect with optional operator/customer display and function
keyboard to work as a receipt and fiscal printer.
※Firstly introduced POS printer which adopts wireless communication (BT and WIFI) in the
market, avoiding wire clutter on the desk.
※The most complete options of port modules in the world. 4 types of wireless communication
modules: WIFI, BT, 433MHz (100M long distance); four types of wire communication
modules: RS232 port, USB port, parallel port, and Ethernet port. Customers could choose the
module according to the system that they used.
1.3 Advanced Functions and Features
※High print speed, max: 250mm/s(PP7M1HX),min150mm/s(PP7M21NX/ PP7M1NX)
※Unique easy loading design makes it convenient to installing paper roll.
※Can be fixed on wall.
※Two types of printer with different paper width for your option: 80mm and 58mm.

2
1.4 Specifications
Optional type
PP7M21NX
PP7M1NX
PP7M1HX
Speed
150mm/s
150mm/s
250mm/s
Power Supply
12V
12V
24V
Print Method
thermal print
Resolution
203dpi
Paper
Paper type
Thermal paper
Paper width
57.5±0.5mm
79.5±0.5mm
Paper roll
diameter
Max. 80mm
Paper installation type
Easy paper loading
Character
print
Character set
ANK character set, Chinese GB2312,
Traditional Chinese BIG5, 12×24 dots, 24×24 dots
Number of
columns
32 columns
48 columns
Barcode type
UPC-A, UPC-E, Code128, EAN128.Jan8, Jan13(EAN),
Interleaved 2 of 5, Codabar
Data receiving buffer
16KB
Flash memory
16Mbit
Optional function
Fiscal (with operator and customer display), customer
display, operator display, black mark detector, GPRS module
Interface
Ethernet, parallel, RS232, USB, WiFi, BT
Cash drawer driver
1 ports (compatible with EPSON)
Printer head life
150km (recommend to use high quality thermal paper, such
as OJI, PD-160R or Aclas paper.)
Paper-cutter life
500,000 times
Cash drawer impulse
24V
Work Temperature
0℃~ 40℃
Work Humidity
5%R.H. ~ 85%R.H.
Driver
Win8X, WinME, Win2000, WinNT, WinXP, compatible with
EPSON
Printing command
Compatible with command ESC/POS
Size
The printer with customer display: 176*234*208mm;
The printer without customer display: 145*194*135.8mm

3
1.5 Appearance
The printer without customer display: (2inches)
The printer without customer display: (3inches)
The printer with customer display: (3inches)
Upper cover switch
Power switch
Customer display
Power switch
Upper cover switch
Power switch
Upper cover switch

4
1.6 Accessories
Communication cable
Customer display (only for the
printer with the customer display)
User manual
AC adapter
AC power cord
Paper roll
Cable ①:This is the Ethernet cable, it is used for printer with Ethernet interface.
Cable ②&③: cable ②is the USB cable and cable ③is the D9-D9 cable,
they are used for printer with USB interface.
Cable ④: This is the D25-D25 cable, it is used for printer with parallel interface.
①
②
③
④

5
2INSTALLATION
2.1 Display Installation (The printer with customer display)
Install customer display before using the PP7MX printer.
(1) Press printer upper cover button upwards to open the printer cover as picture1.
(2) Install the customer display via the interface as picture 2.
(3) Use screwdriver to lock the customer with screw tightly as picture 3.
Picture 2
Picture1
Picture 3

6
2.2 Communication Board Replacement（Only apply to the printer with
dip switch）
Note: Make sure that PP7X is powered off when you are changing the communication board.
Power off PP7X for more than 10s, then the communication board can be replaced.
(1) Use cross screwdriver to unscrew the two screws of the communication board as picture 4.
(2) Take off the communication board and replace it as picture 5.
(3) Finally ,Install the new communication board along the slot, and lock the two screws. We
suggest that you should tighten the two screws side by side to avoid damaging the main
board.
Note: Don’t press the communication board if it does not at the same level with the printer.
the two screws
Picture4
Picture 5

7
2.3 Paper Installation
Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life
time of the printer head, please use high quality thermal paper, such as OJI, PD-160R or
Aclas paper.
(1) Make sure that the printer is not receiving data; otherwise, data may be lost.
(2) Open the printer upper cover by pressing the cover button as picture 6.
(3) Insert the paper roll to the printer as picture 7.
Picture 7
Picture 6
upper cover
button

8
(4) Be sure to note the correct direction thats the paper comes off the roll shown as picture 8.
(5) Pull out a small amount of paper to make it parallel with the alignment line as picture 9，and
then close the upper cover by pressing its front middle part until you hear a ‘click’ sound.
(6) After closing the upper cover，tear off the paper as picture 10.
Picture 10
the alignment line
Picture 9
close the cover by pressing here
√
×
Picture 8
Thermal sensitive side

9
3SETTING THE PRINTER
3.1 Using the Printer
3.2 Connecting the Computer
(1) Power off the printer.
(2) Plug the communication cable securely into the printer, then attach the other end of the cable
to the computer.
(3) If the cable connector is shown as picture 11, tighten the two screws on both sides of the cable
connector after connecting.
Power indicator light
To prompt error
To prompt the paper is run out
Press the button once to advance paper once line. You can
also hold down the Feed button to feed paper continuously.
Picture 11

10
3.3 Connecting the Power Supply
※CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the power
supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power
supply or the printer.
(1) Make sure that the printer’s power switch is turned off, and the power supply’s power cord is
unplugged from the electrical outlet.
(2) Check the label on the power supply to make sure that the voltage required by the power
supply matches that of your electrical outlet.
(3) Plug in the power supply’s cable as picture 12.
Picture 12
Power connector
AC Adapter

11
4SELF TEST
Press key ‘Feed’and hold it, and then power on the machine at the same time, it will print a piece
of Test Page. The information of this Test Page includes the printer’s model, version, IP address
(Ethernet port), ID and the default setting of the dip switch when leave factory.
5CONNECTING THE CABLES
NOTE: Before connecting any of the cables, make sure that both the printer and the host
are turned off.
5.1 USB Interface (With RS232-D9)
USB Port Definition
Pin No.
Signal Name
Function
Shell
Shield
Frame Ground
1
VBUS
Host Power
2
D-
Data Line（D-）
3
D+
Data Line（D+）
4
GND
Signal Ground
D-
D+

12
RS232 (D9) Port Definition
Pin No.
Signal Name
Direction
Function
2
TXD
Output
Transmit Data
3
RXD
Input
Receive Data
5
GND
———
Frame Ground
7
CTS
Input
Clear to Send
8
RTS
Output
Ready To Send
5.2 Ethernet Interface
Printer side
Host side
The definition of D9-P9
GND
RS232
DSUB 9PIN/ 母座焊接型
1
2
3
4
5
6
7
8
9
HOLE1
/CTS
/TXD
/RTS
RS233
DSUB 9PIN/ 公座焊接型
1
2
3
4
5
6
7
8
9
HOLE1 /RXD
/RTS
/TXD
/RXD
/CTS
GND

13
Pin No.
Signal Name
Function
1
TXO+
TXO+
2
TXO-
TXO-
3
RXI+
RXI+
4
N.C.
Not Connect
5
N.C
Not Connect
6
RXI-
RXI-
7
N.C
Not Connect
8
N.C
Not Connect
5.3 Ethernet and USB Interface
USB Port Definition
Pin No.
Signal Name
Function
Shell
Shield
Frame Ground
1
VBUS
Host Power
2
D-
Data Line（D-）
3
D+
Data Line（D+）
4
GND
Signal Ground
D-
D+

14
Ethernet Port Definition
Pin No.
Signal Name
Function
1
TXO+
TXO+
2
TXO-
TXO-
3
RXI+
RXI+
4
N.C.
Not Connect
5
N.C
Not Connect
6
RXI-
RXI-
7
N.C
Not Connect
8
N.C
Not Connect
5.4 Parallel Interface

15
Pin No.
Source
Compatibility
Mode
Nibble Mode
Byte Mode
1
Host
nStrobe
HostClk
HostClk
2
Host/Printer
Data 0
-
Data 0
3
Host/Printer
Data 1
-
Data 1
4
Host/Printer
Data 2
-
Data 2
5
Host/Printer
Data 3
-
Data 3
6
Host/Printer
Data 4
-
Data 4
7
Host/Printer
Data 5
-
Data 5
8
Host/Printer
Data 6
-
Data 6
9
Host/Printer
Data 7
-
Data 7
10
Printer
nAck
PtrClk
PtrClk
11
Printer
Busy
PtrBusy/Data3,7
PtrBusy
12
Printer
PError
AckDataReq/Data2.6
AckDataReq
13
Printer
Select
Xflag/Data1,5
Xflag
14
Host
nAutoFd
HostBusy
HostBusy
15
Printer
nFault
nDataAvail/Data0,4
nDataAvail
16
Host
nInit
nInit
nInit
17
Host
nSelectIn
1284-Active
1284-Active
18~25
GND
GND
GND

16
5.5 Drawer Port Definition
Pin No.
Signal name
Direction
1
Frame ground
-
2
Drawer kick-out drive signal 1
Output
3
Drawer open/close signal
Input
4
+24V
-
5
Drawer kick-out drive signal 2
Output
6
Signal ground
-
Pin No.
Signal name
Direction
1
+24V
-
2
Drawer open/close signal
Input
3
Drawer kick-out drive signal 1
Output
4
Drawer kick-out drive signal 2
Output
1
23
45
6
DRAWER
PHONE6P6C
12 C12
102/2KV/DIP
GND
DRAWER_SW#
P+24V
EPSON POS PRINTER Drawer
DRAWER2#
DRAWER1#
P+24V
DRAWER2#
DRAWER_SW#
Aclas Drawer
1
23
4
DRAWER
PHONE4C
DRAWER1#

17
6DIP SWITCH（Only apply to the printer with dip switch）
The communication port module is with dip switch, please refer to the picture below:
There are 8 Dip Switch altogether, each switch has its own function, please refer to the
diagram below:
a) SW-5 and SW-6 are used to set print density, the on/off status of SW-5 and SW-6 is able to
compose different density. Please refer to the table below:
DIP-8
Function
ON
OFF
SW-1
Select cutter
Yes
No
SW-2
Select buzzer
Yes
No
SW-3
Reserve
SW-4
Print Width
72mm
48mm
SW-5
Select print density
Used to set print density
SW-6
Select print density
SW-7
Select baudrate
Used to control baud rate
SW-8
Select baudrate
The Dip Switch