Pinnacle Technology AO1X User manual

AO1X ARM POS
MAINTENANCE MANUAL
Pinnacle Technology Corp.
Address: North 4th Floor, Guangxia Building, Torch High-Tech Zone, Xiamen, Fujian, China
Service hot line: 86 0592－57100087
Net address: www.aclas.tw Email: [email protected]

Contents
1. PREPARATION...................................................................................................................................1
2. PRECAUTION ....................................................................................................................................1
3. DEMOUNTINGAND ASSEMBLING PROCESS...........................................................................2
3.1. Opening Crust................................................................................................................................2
3.2. Customer Display Module Disassembly .......................................................................................5
3.3. Mainboard Disassembly ................................................................................................................6
3.4. Install a new mainboard.................................................................................................................7
3.5. Touch Panel Module Disassembly...............................................................................................10
3.6. Smart Card Module Disassembly................................................................................................10
3.7. Printer Module Disassembly........................................................................................................10
3.8. SIM Card Module Disassembly...................................................................................................11
3.9. Printer Driver Board Disassembly...............................................................................................11
3.10. Thermal Printer Disassembly ......................................................................................................12
3.11. Power Indicator Disassembly ......................................................................................................12
3.12. RFID Module Disassembly .........................................................................................................13
3.13. Communication Board Disassembly ...........................................................................................13
3.14. Battery Disassembly....................................................................................................................15
3.15. GPRS Disassembly......................................................................................................................15
3.16. Buzzer Disassembly.....................................................................................................................16
3.17. Ibutton Disassembly ....................................................................................................................16
4. TROUBLESHOOTING....................................................................................................................16
4.1. Cannot Turn on the AO1X Terminal............................................................................................16
4.2. AO1X Terminal Automatically Restart (or Power off)................................................................24
4.3. Cursor Beat in Fixed Position or not Accurate When Touching the Screen................................24
4.4. AO1X Displays Unclearly or Has Water Ripple .........................................................................24
4.5. Printer Equipment Abnormalities ................................................................................................24
4.6. Customer Display Abnormalities.................................................................................................25
4.7. USB Equipment cannot be Used .................................................................................................25
4.8. Cannot Read TF Card ..................................................................................................................25
4.9. PS2 Scanner cannot Scan.............................................................................................................26
4.10. Telephone cannot be Used...........................................................................................................26
4.11. Password Keyboard and Connector cannot be Used...................................................................26
4.12. Causal analysis and resolution:....................................................................................................26
4.13. Cannot Open the Drawer.............................................................................................................26

1
1. PREPARATION
There are some necessary tools for servicing cash register, you must prepare them before servicing, so
as to ensure the good quality of the servicing.
1. Electric iron
2. Multimeter
3. Cross screwdriver
4. Tweezers
5. External hexagonal wrench
2. PRECAUTION
Notes:
Know about the machine's using circumstances from the user before servicing. Backup data
before maintenance.
Know about the machine situation from the user, such as failure phenomenon, failure causation
and relative information.
Place the parts at some fixed location to avoid any part missing.
Make sure to use proper parts (same brand& type as original is highly recommended) for
replacement. Improper parts used may shorten the duration of the machine.
Assembling or disassembling parts in power-on status is not allowed. Insert or pull out
connection cable carefully to avoid any damage on the cable or parts.
Static electricity protection is necessary during disassembling the machine. Make sure to ground
the brand iron and wires, otherwise parts may be broken by the static electricity.
Take a maintenance record for future reference.
1
2
3
4
5

2
3. DEMOUNTINGAND ASSEMBLING PROCESS
Note: This chapter will describe the demounting process in detail and give installation notices for
parts of module. You can assemble the machine by following the demounting process in reverse
order.
3.1. Opening Crust
This is the AO1X series ARM POS
Terminal.
Open the printer cover by pulling
the central position as the left
picture shows.

3
Unscrew the 2 screws.
Prize up one corner of the
window plate with knife blade
as the left picture shows, and
then rip off the whole plate
slowly.
Note: Put the sticky face of
the window plate upwards,
avoiding sticking on the table.
Turn over the machine and
unscrew the 6 screws.

4
1. Lift up the back crust a little (about
1cm) towards the direction as the
arrow shows on PIC①.
2. Push the back curst a little (about
1cm) towards the direction as the
arrow shows on PIC②to separate
it from the front crust.
After opening the back crust, you
could see the connection of each
module on the mainboard.
1. Connect to power switch and
power indicator light.
2. Supply main power supply of the
mainboard.
3.
4.
5. Connect to the 5-line touch screen
6. Connect to LCD customer display
7. Connect to the printer driver
board
8. Connect to the backlight of LCD
operator display.
9. Connect to the signal of LCD
operator display
10. Connect to lithium battery
11. Connect to buzzer
12. Connect to UPS power protection
plate
13. Connect to communication driver
board
14.
15.
PIC①
PIC②
back
front
1
2
3
4
5
6
7
10
11
12
13
15
8
14

5
3. Open the crust.
4. Take off the cables that
circled on the left picture
from the front crust.
Note: When opening the
crust, the angle between the
front crust and the back
crust should be vertical so as
not to break flat cables.
Note: Open the lock before pulling out FFC cable. Otherwise, the FFC cable will be broken.
3.2. Customer Display Module Disassembly
Take out the customer display
towards the direction as the
arrow shows on the left picture
约90°角

6
3.3. Mainboard Disassembly
1. Pull up the cables that
circled on the left picture
from the main board.
2. Unscrew the 2 screws that
circled on the left picture .
1. Lift up the mainboard
about 1mm as arrow 1
shows in the left picture.
2. Pull out the mainboard
rightwards as arrow 2
shows.
1
2

7
3. Turn the mainboard
rightward.
4. Pull out the connection
cable of the mainboard and
touch panel circled on the
left picture.
3.4. Install a new mainboard
1. Take out a new mainboard.