POSBank IMPREX D5 User manual

Point-of-sale system
IMPREX D5
User’s manual
PBUM-015E(Rev002;130321)

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-Table of Contents-
POSBANKUSER’S MANUAL REVISION HISTORY..................................................................................................................................................................4
PREFACE.........................................................................................................................................................................................................................................5
SYMBOL; MARK ...........................................................................................................................................................................................................................6
COPYRIGHT...................................................................................................................................................................................................................................7
WARRANTY...................................................................................................................................................................................................................................8
SAFETY INSTRUCTIONS............................................................................................................................................................................................................9
NOTICE ........................................................................................................................................................................................................................................ 10
LIABILITY LIMITATION ............................................................................................................................................................................................................ 11
INSTALLATION RECOMMENDATIONS .............................................................................................................................................................................. 12
1.PRODUCTOVERVIEW......................................................................................................................................................................13
(1) INSIDE YOUR PACKAGE ................................................................................................................................................................................................................................ 13
(2) PRE-INSTALLATION PREPARATION........................................................................................................................................................................................................... 15
(3) PRODUCT OUTLINE ....................................................................................................................................................................................................................................... 15
(4) CONFIGURATION ............................................................................................................................................................................................................................................ 16
(5) I/O PORT: DETAILS .......................................................................................................................................................................................................................................... 19
(6) INSTALLATION OF OPTIONAL DEVICES: CDP....................................................................................................................................................................................... 20
(7) INSTALLATION OF OPTIONAL DEVICES: 2ND DISPLAY .................................................................................................................................................................... 21
(8) SETTING UP: KEYBOARD & MOUSE CONNECTION ............................................................................................................................................................................ 22
(9) SETTING UP: CONNECTION USB PORT ................................................................................................................................................................................................... 23
(10) SETTING UP: CONNECTION VIA ETHERNET PORT (LAN) ............................................................................................................................................................... 24
(11) SETTING UP: LINE-OUT, MIC-IN, LINE-IN CONNECTION ................................................................................................................................................................. 25
(12) SETTING UP: POWER CABLE CONNECTION ....................................................................................................................................................................................... 26
(13) SWITCHING ON POS.................................................................................................................................................................................................................................... 27
(14) SHUTTING DOWN POS .............................................................................................................................................................................................................................. 28
(15) INTEGRATED PRINTER: CONTROL PANEL............................................................................................................................................................................................ 29
(16) INTEGRATED PRINTER: SELF-TEST.......................................................................................................................................................................................................... 30
(17) INTEGRATED PRINTER: PRINTER SETTINGS ........................................................................................................................................................................................ 31
(18) INTEGRATED PRINTER: INSTALLING NEW PAPER ROLL.................................................................................................................................................................. 34
(19) INTEGRATED PRINTER: METHOD FOR PROCESSING PAPER-JAM .............................................................................................................................................. 36
(20) SYSTEM DRIVERS.......................................................................................................................................................................................................................................... 37
2.MOTHERBOARD ............................................................................................................................................................................38
(1) MOTHERBOARD OVERVIEW ....................................................................................................................................................................................................................... 38
(2) MOTHERBOARD LAYOUT............................................................................................................................................................................................................................. 39
(3) JUMPERS............................................................................................................................................................................................................................................................ 41
3.BIOSSETUPUTILITY.........................................................................................................................................................................44
(1) MANAGING AND UPDATING YOUR BIOS .............................................................................................................................................................................................. 44
(2) BIOS SETUP PROGRAM................................................................................................................................................................................................................................. 45
(3) MAIN SETUP...................................................................................................................................................................................................................................................... 47
4.TROUBLESHOOTING.......................................................................................................................................................................66
(1) NETWORK ISSUES........................................................................................................................................................................................................................................... 66
(2) MSR ISSUES....................................................................................................................................................................................................................................................... 66
(3) USB ISSUES........................................................................................................................................................................................................................................................ 66
(4) LCD ISSUES........................................................................................................................................................................................................................................................ 66
(5) TOUCH-SCREEN ISSUES................................................................................................................................................................................................................................ 67
(6) POWER ISSUES................................................................................................................................................................................................................................................. 67
(7) PS/2 KEYBOARD ISSUES............................................................................................................................................................................................................................... 67
(8) BOOTING ISSUES............................................................................................................................................................................................................................................. 67
5.MAINTENANCE..............................................................................................................................................................................68
IMPREXD5MODULEPOSSYSTEMREPLACEMENT................................................................................................................................................................... 68
(1) MOTHERBOARD REPLACEMENT............................................................................................................................................................................................................... 69
(2) DC/DC BOARD REPLACEMENT.................................................................................................................................................................................................................. 74
(3) MEMORY REPLACEMENT............................................................................................................................................................................................................................. 75
(4) HDD REPLACEMENT...................................................................................................................................................................................................................................... 79
(5) MSR REPLACEMENT....................................................................................................................................................................................................................................... 81
(6) DISPLAY UNIT REPLACEMENT ................................................................................................................................................................................................................... 85
(7) INTEGRATED PRINTER: PRINTER ROLLER & BRACKET REPLACEMENT........................................................................................................................................ 85
(8) INTEGRATED PRINTER: PRINTER MECHANISM & CIRCUIT BOARD REPLACEMENT................................................................................................................ 87
(9) INTEGRATED PRINTER: PRINTER PCB REPLACEMENT ....................................................................................................................................................................... 90
SPECIFICATION............................................................................................................................................................................93

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Copyright©POSBANK Co., Ltd. All rights reserved.
Specifications and information contained in this manual are furnished for informational use only, and are subject
to change at any time without notice.
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose.We shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced or translated to another language without the prior
written consent of the manufacturer.

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POSBANK User’s manual Revision History
Changes to the IMPREX D5 User’s manual are listed below.
Rev No.
Revision History
Date /author
PBUM-015E(Rev001;130116)
New
2013.01.16

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Preface
This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and
board layout for point of sale system "IMPREX D5"
Intended Audience
The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.
Document Organization
The chapters in this Product User’s manual are arranged as follows:
1. product package contents
2. system configuration
3. Harness (cable connector)
4. BIOS Setup
5. Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and
other POS hardware components.
6. Product specification

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SYMBOL; MARK
CE MARK
This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
KC
Korea Certification mark.
Certificate No. KCC-REM-PBS-IMPREX-D5(A)
CCC
China Certification mark.
Recycling and disposal of electric and electronic devices and their components
This product should not be mixed with other commercial wastes for disposal.

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Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright
law with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein,
may be reproduced without express written consent of the author.
IMPREX and POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright©POSBANK Co., Ltd. All rights reserved.

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Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under
proper use, for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the
customer for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping
costs borne by the seller. The customer shall, however, be responsible for the return delivery costs.The 2nd year
also includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be
borne by the customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.

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Safety Instructions
1. To disconnect the machine from the electrical power supply, turn off the power switch and remove the
power cord plug from the wall socket.
2. The wall socket must be easily accessible and in close proximity to the machine.
3. Read these instructions carefully. Save these instructions for future reference.
4. Follow all warnings and instructions marked on the product.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating.These openings must not be blocked or
covered.
8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar
surface.
9. This product should never be placed near or over a radiator or heat register or in a built-in installation
unless proper ventilation is provided.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind
on the product.

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Notice
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior
reliability and shorted product life.
4. Keep product away from highly static areas.This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire
or electric shock.
6. Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric
shock or electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic
effects e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning
or a system error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.