NCR RealPOS 5953 User manual

NCRRealPOS5953USBDynaKey
Release2.2
UserGuide

B005‐0000‐1457
IssueE

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCR,RealPOS,andDynaKeyareregisteredtrademarksofNCRCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,
andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior
notice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsofthe
world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,
consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,
andvalueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©2002
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved

i
Table of Contents
Chapter1:Overview
Introduction ...........................................................................................1‐1
Compatibility ..................................................................................1‐1
ModelNumbers ....................................................................................1‐2
Features ..................................................................................................1‐2
ControllerBoard .............................................................................1‐3
CabinetColor ..................................................................................1‐3
ExternalStandardPCKeyboardConnector...............................1‐3
Multi‐ColorPowerLED ................................................................1‐4
KeylockPositions ...........................................................................1‐5
SpecialPCSetupKeypadLayout.................................................1‐5
MSR ..................................................................................................1‐6
Speaker.............................................................................................1‐6
Integrated2x20CustomerDisplay ............................................1‐6
Chapter2:SitePreparation
PhysicalEnvironment ..........................................................................2‐1
OperatingRange.............................................................................2‐1
StorageRange .................................................................................2‐1
TransitRange ..................................................................................2‐1
ElectricalRequirements.................................................................2‐2
PowerConsumption ......................................................................2‐2
CableLengthLimitations .............................................................. 2‐2
SensormaticRestriction .................................................................2‐2
Dimensions ............................................................................................2‐3
MountingRecommendations..............................................................2‐6
HeightRecommendations.............................................................2‐6

ii
ReachDistance................................................................................2‐7
TiltAngle .........................................................................................2‐8
SwivelAngle ...................................................................................2‐9
Chapter3:HardwareInstallation
Introduction ...........................................................................................3‐1
SensormaticRestriction .................................................................3‐1
SerialNumberLocation.................................................................3‐2
CableConnectorAccess ................................................................3‐2
InstallingtheDynaKey.........................................................................3‐3
MountingOptions..........................................................................3‐3
InstallingaStandardRemoteTableTopUSBDynaKey
(5964‐K030) ......................................................................................3‐3
Installinga5953‐K023CheckstandMount .................................3‐5
ConnectingtotheHostTerminal...............................................3‐10
PoweringUp .................................................................................3‐10
SpecialKeypadMode..............................................................3‐10
NormalOperatingMode ........................................................3‐13
InstallingandCalibratingtheTouchScreen...................................3‐14
InstallingtheDriver .....................................................................3‐14
CalibratingtheTouchScreen......................................................3‐16
TouchScreenOptions..................................................................3‐18
TouchScreenCleaningProcedures..................................................3‐19
ScreenSavingFeature ........................................................................3‐19
Connectingthe5953toaPC..............................................................3‐20
Chapter4:Programming
Firmware ................................................................................................4‐1
USBDynaKeyCapabilities............................................................4‐1

iii
FPGAFirmwareDefaults..............................................................4‐2
UniquePOSCapabilities ...............................................................4‐2
NCRUsbKeyboardCtlHIDusages ..........................................4‐3
ProgrammableKeyMatrix .......................................................4‐4
ConfigurableKeyClickTone ...................................................4‐9
NCRPlatformSoftwareComponents...................................4‐10
NCRUSBDynaKeyControlParameterizationRegistry
Values ........................................................................................4‐13
NCRUSBDynaKeyControlDataCaptureRegistry
Values ........................................................................................4‐14
12.1‐InchUSBDynaKeyVideoDrivers.....................................4‐16
Chapter5:5953USBDynaKeyMigration
Overview................................................................................................5‐1
Discussion ..............................................................................................5‐2
LCD800x600High‐BrightLong‐LifeColor................................5‐3
LCDInterface ..................................................................................5‐3
Touchoption ...................................................................................5‐3
HotPlug...........................................................................................5‐4
POS‐CheckoutStyleKeyboard.....................................................5‐4
Double‐High/Double‐WideKeys...............................................5‐6
KeyboardProgrammability ..........................................................5‐7
Keylock ............................................................................................5‐8
KeyClick..........................................................................................5‐8
ErrorTone........................................................................................5‐8
MSR ..................................................................................................5‐9
Scannerport ....................................................................................5‐9
Additionalports .............................................................................5‐9
PowerLED ......................................................................................5‐9

iv
FingerprintSensor........................................................................5‐10
SmartcardReader .........................................................................5‐10
KeyRe‐mappingRegistryManipulationTool................................5‐11
Chapter6:HardwareService
SafetyRequirements.............................................................................6‐1
ProblemIsolationProcedures.......................................................6‐2
TroubleshootingTable...............................................................6‐2
ServicingtheDynaKeyModule..........................................................6‐5
DisassemblingtheDynaKey.........................................................6‐5
RemovingtheRemoteTableTopMount................................6‐6
RemovingtheBackCover.........................................................6‐7
RemovingtheMSR ....................................................................6‐8
MSRCleaningCards..................................................................6‐9
RemovingtheSpeakerAssembly ..........................................6‐10
RemovingtheTouchBoard(Option)....................................6‐11
RemovingtheControllerBoard.............................................6‐12
RemovingtheLCD ..................................................................6‐14
ReplacingtheBacklight...........................................................6‐15
RemovingtheTouchScreen ...................................................6‐16
RemovingtheKeypad.............................................................6‐17
RemovingtheKeylockAdapterAssembly ..........................6‐18
ReplacingtheKeylockassembly............................................6‐19
Re‐AssemblingtheDynaKey......................................................6‐19
ControllerBoard..................................................................................6‐20
ConnectorIdentification..............................................................6‐20
ConnectorPin‐OutInformation .................................................6‐21
DVIConnector..........................................................................6‐21
PoweredUSBConnector.........................................................6‐22

v
USBConnectors........................................................................6‐23
Cables....................................................................................................6‐24
DVItoDVI.....................................................................................6‐24
PoweredUSB(12V)to2x4LockingConnector.....................6‐24
DVItoCHAMP.............................................................................6‐24
DynaKeyCleaningProcedures.........................................................6‐25
CleaningtheGlass........................................................................6‐26

vi
Revision Record
Issue Date Remarks
AAug2002Firstissue
BDec2002UpdatedProgrammingChapterwithfirmware
interfaceinformation
CMay2003Release2.2;AddedTouchModel
DDec2003Addednewmount
EJan2004AddedsectiononconnectingtoastandardPC
Safety and Regulatory Information
TheNCRRealPOS5953conformstoallapplicablelegalrequirements.
ToviewthecompliancestatementsseetheNCRRealPOSPeripherals
SafetyandRegulatoryStatements(B005‐0000‐1701).

Chapter 1: Overview
20064 
Introduction
TheNCRRealPOS5953USBDynaKey™isaPoint‐of‐Sale(POS)
keyboardwithabuilt‐in12.1‐inchflatpanelLiquidCrystalDisplay
(LCD).UniquetotheDynaKeyisasetofATM‐stylekeys(DynaKeys),
whicharelocatedbesidethedisplay.Thefunctionsofthesekeys
changedependingonthesoftwareapplicationappearingontheLCD.
The5953interfaceswiththehostterminalviatwocables.
•DigitalVideoInterface(DVI)cableforvideo
•PoweredUniversalSerialBus(USB)fordataandpower
Compatibility
TheUSBDynaKeyisdesignedforthefollowingterminals:
•NCR7452(Release4.0orlater)
•NCR7456
•NCR7458

1-2 Chapter 1: Overview
Model Numbers
Major Model CPU
5953‐800012.1”USBSVGAActiveMatrixColorDisplay,NoMount,No
MSR,NoCables,HighBrightness(G11)
5953‐809012.1”USBSVGAActiveMatrixColorDisplay,NoMount,
3‐TrackMSR,NoCables,HighBrightness(G11)
5953‐810012.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,
NoMount,NoMSR,NoCables,HighBrightness(G11)
5953‐820112.1”USBSVGAActiveMatrixColorDisplay,NoMount,No
MSR,NoCables,HighBrightness(CG1)
5953‐830112.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,
NoMount,NoMSR,NoCables,HighBrightness(CG1)
Features
•DVICommunications‐Industrystandardvideocommunications
•USBCommunications‐ThreeTypeAconnectorsforexternal
devices
•FieldProgrammableGateArray(FPGA)‐ControlstheKeylock,
Speaker,LED,MSR,andKeypad.
•12.1‐Inchactive‐matrix(TFT)colorLCD;800x600;262,144colors
•Multi‐colorpowerstatusLED
•Keylock(optional)
•3‐TrackISOMSRandJIS2‐TrackMSR(optional)
•Speaker(separatefromthePCspeaker;softwarecontrolled)
•Scannerinterface(USB)
•Integrated2x20CustomerDisplay(optional)
•Integratedkeypad
•TouchScreen(optional)

Chapter 1: Overview 1-3
•ExternalPowerBrick(optional)
•Table‐TopMount(optional)
•Check‐StandMount(optional)
Controller Board
TheControllerBoardcontainsaFieldProgrammableGateArray
(FPGA)andconfigurationFlashmemory.Exceptforvideo,all
communicationsfromthe5953tothehostterminalarethroughthe
UniversalSerialBus(USB)hub.
Cabinet Color
TheDynaKeyisavailableintwocolorschemes.
•LightGray(G11)
•CharcoalGray(CG1)
External Standard PC Keyboard Connector
Anexternalkeyboardcanbeconnectedtothe5953throughoneofthe
externalUSBports.Thispermitsalphanumericentryviaastandard
computerkeyboard.Dataissimplypassedthroughtothehostviathe
PoweredUSBconnector.

1-4 Chapter 1: Overview
Multi-Color Power LED
OnthefaceoftheUSBDynaKeyisamulti‐colorpowerLED.The
statusandconditionindicatedbytheLEDareshownasfollows.
Status Condition
GreenDynaKeypoweron
Orange*LCDinstandbymode(orseenotebelow)
RedFPGAreportinganerrorcondition
Flashing
(red/green)
DynaKeykeypadinPCSetupmode
(SeeSpecialKeypadmodeinInstallation)
OffDynaKeypoweredoff
Note: TheLEDmayalsobeorangeforafewsecondsonpower‐up
beforedisplayisactive.

Chapter 1: Overview 1-5
Keylock Positions
TheUSBDynaKeyincludesastandardNCRKeylock,accessible
throughtheFPGA.
Therearefourpositions:Exception,Locked,Retail,andSupervisor.
Theyareexplainedinthefollowingtable.
Abbreviation Position Description
ExExceptionUsedbythecustomerorservicerepresentative
toperformlowlevelprogrammingsuchas
workstationdiagnostics,configuringthe
workstation,orloadingtheworkstation.
LLockedUsedtolockkeyboardinputtoprohibituseof
normalfunctions.
RRetailUsedwhenperformingnormalretailmode
functions.
SSupervisorUsedbythesupervisortoprovidehighestlevel
ofworkstationcontrolincasessuchasrefunds
andrunningtotals.
Special PC Setup Keypad Layout
Onpower‐up,theoperatorcanswitchtheDynaKeyintoanalternate
keypadlayoutthatcanbeusedwithmanyPCBIOSsetupand
configurationroutines.ThealternatelayoutcontainskeyssuchasESC,
TAB,END,“+”,“‐”andarrowkeyswhicharenotavailableinthe
normalkeypadlayout.Thealternatelayoutallowstheoperatorto
configureaPCwithoutanexternalalphanumerickeyboard.(Seethe
Installationchapter.)

1-6 Chapter 1: Overview
MSR
The5953includesanoptionalintegratedInternationalOrganizationfor
Standardization(ISO)3‐trackanalogMSRheadora2‐trackJISMSR
head.
Speaker
The5953includesabuilt‐inspeaker.Bydefault,itsoundskeyclicks,
butitcanbeprogrammedtosoundtonesundercontrolofthe
applicationprogram.Thespeakeristiedtothespeakercontrolofthe
hostterminalsothatwhenevertheterminalspeakersounds,sodoes
the5953speaker.
Integrated 2 x 20 Customer Display
TheModel5953supportsanoptionalintegrated2x20VFDcustomer
display.Thedisplayisinstalledusingthe5964‐K032RemoteTableTop
Mountandthe5972‐F040IntegratedPostMount.


Chapter 2: Site Preparation
Physical Environment
Operating Range
Condition Range
Temperature5°to45°C
RelativeHumidity10%to90%(Non‐condensing)
AtmosphericPressure3000meters(max.)
Storage Range
Condition Range
Temperature‐10°to50°C
RelativeHumidity10%to90%
Transit Range
Condition Range
Temperature‐40°to60°C(Oneweekmax.)
RelativeHumidity5%to95%

2-2 Chapter 2: Site Preparation
Electrical Requirements
Voltage Tolerance Current (Max)
5953 Module (from Host) +12V
SupplyVoltage
±10%1600mA
External USB Port +5V±5%500mA
External USB Port +5V±5%500mA
External USB Port +5V±5%500mA
Touch Screen Board (Optional) +5V±5%100mA
Power Consumption
Typical Maximum
16.0W19.2W
Cable Length Limitations
Configuration Length
Connectedtoahostterminal4m(13ft)
Sensormatic Restriction
AvoidplacingtheDynaKeywithin12inchesofaSensormatictag
detectiondevice.

Chapter 2: Site Preparation 2-3
DimensionsStandard Remote Table Top Mount (5964-K030)
21139
470 mm
(18.5 in.)
320 mm
(12.6 in.)
255 mm
(10.0 in.) 

2-4 Chapter 2: Site Preparation
5953-K023 Checkstand Mount
TheCheckstandMountisfullyadjustablebetweentheminimumand
maximumdimensionsthatareillustratedbelow.TheDynaKeycan
alsoberotatedrightandleftofcenter(shown)byapproximately90
degrees,aswellastiltedfromaverticalpositiontoapproximately45
degrees(shown).
19909
213 mm
(8.4 in.)
216 mm
(8.5 in.)
400 mm
(15.75 in.)
330 mm
(13.0 in.)
370 mm
(14.5 in.)
480 mm
(19.0 in.)
38 mm
1.5 in.
7.6.mm
0.30 in.
70 mm
2.75 in.
89 mm
3.5 in.
114 mm
4.25 in.


Chapter 2: Site Preparation 2-5
TherearetwopositionstoinstalltheposttothebackoftheDynaKey.
19908
270 mm
(10.75 in.)
200 mm
(8.0 in.)
105 mm
4.13 in.
140 mm
5.5 in.


2-6 Chapter 2: Site Preparation
Mounting Recommendations
Thissectionprovidesguidelinesfordeterminingtheviewingheight
andanglesformountingtheDynaKey.
Height Recommendations
Heightrecommendationsaremeasuredfromthefloortothe7‐8‐9
homerowontheDynaKey.Thescannersinstalledinsomecheckstands
maymakeitimpossibletoimplementthelowestheights.
•TheheightoftheDynaKeyshouldbeadjustablealongthey‐axis.
Ideally,theDynaKeyshouldbeadjustablebetween41‐55inches
fromthefloortothe7‐8‐9keyhomerow.(Mostcheckstands
measure34–36incheshigh.)
•Intheeventthattheidealheightrangeisimpossibletoachieve,
heightadjustmentsbetween45–51inchesfromthefloortothe
7‐8‐9keyhomerowareacceptable.
20619
Ideal:
1040 - 1400 mm
(41 - 55 in.)
Acceptable:
1120 - 1300 mm
(44 - 51 in.)
Floor
7-8-9 Keys
