Pioneer IoT Dreamcare User manual

Dreamcare Set Up Guide
Important Information
•Packaging comes with extra screws. This is only for customers want to change
cellular providers/SIM cards. Since your device already has a SIM card and service
active, you do not need to remove any screws.

Step 1: Charge the Device
•Connect your device to the provided magnetic charger.
•Charge the device to at least 50% before beginning.
–To charge the device from 0% to 100% may take 1.5-2 hours total.
Connect the magnetic charger here, on the back
of the device.
Use this end of the
magnetic charger to
place onto the back of
the device.
This end may be
plugged into any
standard USB port.

Step 2: Turn on the device
•Once the device is charged to a minimum of 50%, turn on the device by holding
down the on/off button.
•Wait for 5 seconds. You will see the light on indicating the device is on.
This is the On/Off
button

Step 3: Download the APP
•Open Google Play OR APP Store and search “Dreamcare” to find our application.
•Hyperlinks to each store:
•https://itunes.apple.com/cn/app/dreamcare/id1318116646?l=en&mt=8
•https://play.google.com/store/apps/details?id=com.wtwd.dreamcare

Step 4: Register
•After downloading the APP, open it.
•Select “Register” from the screen.
•Next enter your email address and select “GET” to
receive a Verification Code.
•Enter the verification code that was sent to your
email.
•Create a password
•Select the box to agree to the Terms Of Use and
choose the green Register button.
[email protected]
12345
Paby password

Step 5: Create Personal Profile
•Choose a personal photo
•Select your gender
•Enter name & birthday
•select NEXT
John Example

Step 6: Create Pet Profile
•Add a photo of your pet
•Select the pet’s gender
•Enter pet’s name & info
•select NEXT
Paby Dog
Retriever
12-7-17
Do NOT Skip. Profile
will not link with
device.

Step 7: Scan QR Code & Link Device
•Scan the QR code located on the back of the device to link.
•Before continuing with the use of the APP and device, please update your device firmware. This will provide
you with a better and faster user experience, as well as additional features.
Do NOT Skip. Profile will
not link with device.
You can manually type in IMEI code that
can be found on back of the device to
link
QR Code
IMEI code for manual
input

Step 8: Pay Network Service Fees
•Go to “Profile” and select “Network Service”. Select “Upgrade Now” to activate the SIM card
before tracking.
•After Service fees pay successfully, restart the device and it will be connected to the network
in 1-2 mins.
•Dreamcare device’s preinstalled SIM leverage by global IOT service.
•The network service is only available with our SIM, you may not be able to connect the device
with your own SIM, please refer to us by email in case you want to replace the SIM.

Troubleshooting
•Is my device connected? How do I know?
–When the device is powered on, push the on/off button and check the LED lights.
•Red Light: Your device is disconnected
•Green Light: The device is connected successfully
•Blue light: The device is searching for the network
•You can also check within the APP as it will be indicated in the top left hand corner of your
APP:
Connected
disconnected

Troubleshooting
•Is the device linked with a pet profile?
–Open the Paby APP
–Select “My Profile”
–Select “My Pets”
•If a profile was already created but the
words "add device" are next to the pet
profile's name, then you have not
successfully linked them together.
–Select “Add Device” and Scan or
manually input the QR code
from the back of the device to
link together.
•If a profile was created and linked to a
device, there should be no warning or
indication for a next step. You can
simply start using the device.
–To confirm which device is
linked to this pet profile,
information and IMEI code can
be found in My Devices section.
Profile & device have not
been linked.
Profile & device have
been linked successfully.

Troubleshooting
•My device won’t hold a charge.
–Depending on how you use the device, some features may drain the battery faster then others. If you are using real
time tracking often, this will drain the battery faster. To help save on battery you can turn on low power mode:
Turn on Low Power Mode:
1. Opening the Paby APP
2. Selecting My Profile
3. Choosing My Devices
4. Selecting the correct device
5. select Low Power Mode and turn on