
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc. (PaC). warrant that products distributed by PUSA in the U.S.A., and
by
pac
in
Canada that
fail
to
function properly under normal use due to amanufacturing defect when installed and operated according
to
the owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option of PUSA or
pac,
without charge
to
you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may
be
new or rebuilt at the option of PUSA or
pac.
THISLIMITED
WARRANTY
APPLIESTOTHEORIGINALOR ANY SUBSEQUENTOWNER OFTHIS PIONEER PRODUCTDURING THE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT
WAS
PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTORIDEALER IN THE U.S.A. OR CANADA. YOU WILLBEREQUIREDTO PROVIDE A
SALES
RECEIPTOR OTHER VALID PROOFOF PURCHASESHOWING THE DATE OFORIGINALPURCHASEOR, IF RENTED, YOUR
RENTAL
CONTRACTSHOWING
THEPLACE
AND DATEOF FIRSTRENTAL.
IN
THE EVENTSERVICE
IS
REQUIRED, THEPRODUCTMUSTBE DELIVEREDWITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVAL
AND
INSTALLATION
OFTHE
PRODUCT. PUSA OR POC, AS APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT
TO
YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
, , , , ,............... 1
Year
1
Year
The warranty period for retail customers who rent
the
product commences upon
the
date product
is
first put into use
(a)
during the rental period or
(b)
retail sale. whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWAS PURCHASEDFROMAN UNAUTHORIZEDDISTRIBUTOR,THEREARE
NO
WARRANTIES, EXPRESSORIMPLIED, INCLUDINGTHE IMPUEDWARRANTY
OFMERCHANTABILITYANDTHE IMPLIEDWARRANTYOFFITNESS FOR APARTICULAR PURPOSE ANDTHIS PRODUCTISSOLDSTRICTLY
"AS
IS"AND 'WITH
ALL
FAULTS",
PIONEERSHALLNOTBELIABLEFOR ANYCONSEQUENTIALANDIOR INCIDENTALDAMAGES.
PIONEER DOESNOTWARRANTANY PRODUCTLISTED ABOVE WHEN ITISUSEDIN ATRADE OR BUSINESSOR
IN
ANYINDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTY DOES NOT APPLY IFTHEPRODUCTHASBEEN SUBJECTEDTO POWER
IN
EXCESS OF ITS PUBLISHEDPOWER RATING.
THISWARRANTYDOESNOTCOVER DISPLAY SCREENSDAMAGEDBYSTATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINET
OR
ANYAPPEARANCEITEM,
USER
ATTACHEDANTENNA,ANYDAMAGETO RECORDSOR RECORDINGTAPES
OR
DISCS,
ANY
DAMAGETOTHE PRODUCTRESULTING FROM ALTERATIONS,MODIFICATIONSNOTAUTHORIZEDINWRITING BYPIONEER,ACCIDENT, MISUSEOR ABUSE, DAMAGEDUETO
LIGHTNING
OR
TOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'SMANUAL.
THISWARRANTY OOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVlCECOMPANYOROTHERDESlGNATEDLOCATlON.THISWARRANTYOOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTS
OR
LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NO
OTHER
WARRANTIES
IN THE U.S.A. -PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO, THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFOR APARTICULAR PURPOSE,TOAPERIOD
NOTTO
EXCEEDTHE WARRANTYPERIOD.
NO
WARRANTIES
SHALL
APPLYAFTER THE
WARRANTYPERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON HOWLONG AN IMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIALDAMAGES, SOTHE ABOVE LIMITATIONSOR EXCLUSIONS
MA
YNOTAPPLYTO YOU. THISWARRANTYGIVES
YOu
SPECiFiC
LEGAL
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH
MAy
vARY
FRUM STATETO STATI::.
IN
CANADA
-EXCEPTAS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS,WARRANTIES,OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original
owner's
transaction.
~
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax. email. etc.) for your Dealer.
Your Authorized Pioneer Service
Company
-Can perform repairs for most Car Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference
the
information listed below and phone.
email or access the Pioneer website to contact Pioneer.
~
-POC has anumber ofAuthorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package
it
carefully and send it, transportation prepaid by atraceable. insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can
be
reached during business hours.
On
all
complaints
and
concerns
in the U.S.A. call
Customer
Support
at
1-800-421-1404,
or, in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
USA
IN
CANADA
For hook-up and operation
of
your unit
or
to locate an
For
additional information on this warranty, please call
or
write:
Authorized Service
Company,
please call
or
write:
CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICSOF
CANADA
INC
P.O.
BOX
1760
300
ALLSTATE
PARKWAY'
.
LONG
BEACH,
CALIFORNIA
90801
MARKHAM,
ON L3R
OP2
1-800-421-1404
(905)
479-4411
1-877
-283-5901
http://www
.
pionee
reI
ectro
nics.
com
http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN THE U.S.A. -Following our response to any initial request to Customer Support. should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under. or seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et
seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained
to
the representative, aresolution
number
will be issued. Within 40 days of receiving your complaint. Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORD THE PLACE AND DATE OFPURCHASE FOR FUTURE REFERENCE
Model No.
Purchased From
________________
Serial
No.
Purchase Date _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <
CRY1276-A/N
>
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in
Thailand