
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics(USA) Inc.(PUSA), and PioneerElectronics
Of
Canada, Inc. (POC), warrantthatproductsdistributedby PUSAintheU.S.A.,and byPOC in Canada thatfail to
function properlyundernormaluseduetoa manufacturingdefectwhen installedandoperated according totheowner's manualenclosedwiththeunitwill berepaired orreplacedwith
a unit
of
comparablevalue, atthe option
of
PUSAor
POC, withoutchargetoyou forpartsoractual repairwork. Replacementunitsand/orpartssuppliedunderthiswarranty maybe
neworrebuiltattheoption of
PUSAor
POC.
THISLIMITEDWARRANTY
APPLIES
TOTHE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OF
THISPIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROM
AN
AUTHORIZED
PIONEERDISTRIBUTOR/DEALERIN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPTOROTHERVALIDPROOFOF
PURCHASE
SHOWINGTHE DATEOF
ORIGINAL
PURCHASE
OR,IF RENTED,
YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST
RENTAL
IN
THE
EVENT SERVICE IS REQUIRED, THE
PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHINTHECOUNTRY
OFPURCHASE
AS
EXPLAINEDINTHISDOCUMENT. YOU
WILL
BE
RESPONSIBLEFOR
REMOVALAND
INSTALLATIONOF
THEPRODUCT. PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAYTORETURNTHEREPAIRED
OR
REPLACEMENTPRODUCTTOYOUWITHINTHECOUNTRY
OFPURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
~
1
Year
Li.b.Qr
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or(b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHISPRODUCTWASPURCHASED
FROMAN
UNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITY
ANDTHE IMPLIEDWARRANTY
OFFITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTALDAMAGES.
PIONEERDOES NOT
WARRANT
ANY
PRODUCTLISTED
ABOVE
WHEN ITISUSED
IN
ATRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTY
DOESNOTAPPLYIF THEPRODUCTHASBEENSUBJECTEDTOPOWERIN EXCESSOFITS PUBLISHEDPOWERRATING.
THISWARRANTY
DOESNOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC,NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THIS
WARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS ORRECORDING TAPES OR
DISCS,
ANY
DAMAGETO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRmNG
BY
PIONEER,ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCEOTHERTHANA PIONEERAUTHORIZED SERVICECOMPANYOROTHERDESIGNATED LOCATION. THIS WARRANTY DOES NOTCOVER
DEFECTSOR
DAMAGE
CAUSED
BY
THEUSEOFUNAUTHORIZEDPARTSOR
LABOR
ORFROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERSVOIDTHISENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIEDWARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIEDWARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE, TOA PERIOD NOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTYPERIOD. SOMESTATES DONOT
ALLOW
LIMITATIONSON HOW
LONGAN
IMPLIEDWARRANTYLASTS
AND
SOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIALDAMAGES, SOTHE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOTAPPLYTO YOU. THIS WARRANTYGIVES
YOUSPECIFIC
LEGAL
RIGHTS
AND
YOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED,STATUTORY
OROTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
.u.sA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company
. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for
most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest
Pioneer
servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email
or
access
the Pioneer website to contact Pioneer.
CANAPA-
POC hasa number
of
Authorized ServiceCompaniesshouldyourproduct require service. ContactPioneer
of
Canadaas listed belowto obtain a local service location.
Shipping
Your
Unitfor
Service-
Pleasepackage itcarefullyand send it, transportation prepaidbyatraceable, insuredmethod, to anAuthorized ServiceCompany
or
Pioneer.
Useadequatepadding materialto preventdamage
in
transit. Includeyourname, addressand telephone numberwhere you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.
ca
IN THE U.S.A. -Following
our
response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
beforeyou exerciseanyrights under,orseekanyremedies, created byTitle I
ofthe
Magnuson-MossWarranty-FederalTrade Commission lmprovementAct, 15U.S.C.2301
et
seq
.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat (905)946-7412todiscussyourcomplaintandtoobtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
-------------------
Serial No.
-----------------
Purchase
Date----------
Purchased From
____________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
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