
PIONEER ELECTRONICS
(USA) INC. PIONEER ELECTRONIQUES
DU
CANADA, INC.
LIMITED
WARRANTY
--------------
..
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by
PUSA
in
the U.S.A., and by POC
in
Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will be repaired
or
replaced with a unit
of
comparable value, at the option
of
PUSA
or
POC, without charge to you for parts
or
actual repair work.
Parts supplied under this warranty
may
be new
or
rebuilt at the option
of
PUSA
or
POC.
THISLIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OF
THISPIONEER
PRODUCT
DURING
THE
WARRANTY
PERIOD
PROVIDED THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDEA
SALES
RECEIPT
OR
OTHER
VALID
PROOF
OF
PURCHASE
SHOWING
THE
DATE
OF
ORIGINAL
PURCHASE
OR, IFRENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND
DATE
OF
FIRST
RENTAL.
IN
THE
EVENT
SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD,
TRANSPORTATION
PREPAID,
ONLY
FROM WITHIN THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN
THE
COUNTRY
OF PURCHASE.
PRODUCT WARRANTY PERIOD Parts
Home
Audio
and
Video
....................................................................................................................
1 Year
Microphones,
Headphones,
Phono
Cartridges
and
Styluses......................................................
90
Days
~
1 Year
90
Days
Shorter limited warranty periods apply to some models. Please refer to the limited warranty document enclosed with the product for a definitive statement
of
the warranty period. The warranty period for retail customers
who
rent the product commences upon the date product is first put into use (a) during the rental
period
or
(b) retail sale, whichever occurs first.
WHAT
IS
NOT COVERED
IF THIS PRODUCT
WAS
PURCHASED
FROM
AN
UNAUTHORIZED DISTRIBUTOR, THERE
ARE
NO
WARRANTIES,
EXPRESS
OR
IMPLIED,
INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY
AND
THE
IMPLIED
WARRANTY
OF FITNESS FOR A
PARTICULAR
PURPOSE
AND
THIS PRODUCT IS
SOLD
STRICTLY
AS
IS
AND
WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL
AND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT
LISTED
ABOVE
WHEN IT IS USED IN A
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIAL
APPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY
IF
THE
PRODUCT
HAS
BEEN
SUBJECTED
TO
POWER
IN EXCESS
OF
ITS
PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES
NOT
COVER TELEVISION
OR
DISPLAY
SCREENS
DAMAGED
BY
STATIC, NON-MOVING,
IMAGES
APPLIED
FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES NOT COVER THE CABINET
OR
ANY
APPEARANCE ITEM, USER ATTACHED ANTENNA,
ANY
DAMAGE
TO RECORDS
OR
RECORDING TAPES
OR
DISCS,
ANY
DAMAGE
TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING
BY
PIONEER, ACCIDENT, MISUSE
OR
ABUSE,
DAMAGE
DUE TO LIGHTNING
OR
TO POWER SURGES, SUBSEQUENT
DAMAGE
FROM LEAKING,
DAMAGE FROM INOPERATIVE BATTERIES,
OR
THE USE OF BATTERIES NOT CONFORMING TO THOSE SPECIFIED
IN
THE OWNER'S
MANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED
FROM
ANY
SOURCE OTHER
THAN
A PIONEER AUTHORIZED SERVICE
COMPANY
OR
OTHER
DESIGNATED
LOCATION. THIS
WARRANTY
DOES
NOT
COVER
DEFECTS
OR
DAMAGE
CAUSED
BY
THE
USE
OF
UNAUTHORIZED
PARTS
OR
LABOR
OR
FROM
IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN THE
U.S.A.-
PIONEER LIMITS ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED TO, THE IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS FOR A
PARTICULAR
PURPOSE,
TO
A PERIOD
NOT
TO
EXCEED THE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTY
PERIOD.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS ON
HOW
LONG
AN
IMPLIED
WARRANTY
LASTS
AND
SOME
STATES
DO
NOT
ALLOW
THE
EXCLUSIONS
OR
LIMITATIONS OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS
MAY
NOT
APPLY
TO
YOU. THIS
WARRANTY
GIVES YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY
FROM
STATE
TO
STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY
PROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS,
WARRANTIES,
OBLIGATIONS
OR
CONDITIONS,
IMPLIED,
STATUTORY
OR
OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO OBTAIN SERVICE
PUSA
and POC have appointed a
number
of
Authorized Service Companies throughoutthe U.S.A. and Canada should
your
product require service.
To
receive
warranty service you need to present your sales receipt or, if rented,
your
rental contract showing place and date
of
original owner's transaction. If shipping
the unit you will need to package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company. Package
the product using adequate padding material to prevent
damage
in
transit. The original container is ideal for this purpose. Include
your
name, address and
telephone
number
where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
For
hook-up and operation of your unit or to locate
an
Authorized Service Company, please call or write:
SERVICE
SUPPORT
DIVISION
PIONEER ELECTRONICS (USA), INC
PO
BOX 1760, LONG BEACH, CALIFORNIA 90801
1-800-421-1404 • http://www.pioneerelectronics.com
DISPUTE RESOLUTION
IN
CANADA
For
additional information
on
this warranty,
please call or write:
CUSTOMER
SATISFACTION
GROUP
PIONEER ELECTRONICS OF CANADA, INC.
300 ALLSTATE
PARKWAY,
MARKHAM, ON L3R
OP2
(905) 479-4411 • 1-877-283-5901 • http://www.pioneerelectronics.ca
IN THE U.S.A. -Following
our
response to
any
initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available
its Complaint Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the
Complaint Resolution Program before you exercise
any
rights under,
or
seek
any
remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade
Commission Improvement Act, 15 U.S.C. 2301 et seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service
representative the problem you are experiencing, steps you have taken to have the product repaired during the warranty period and the name
of
the authorized
Distributor/Dealer from whom the Pioneer product
was
purchased. After the complaint has been explained to the representative, a resolution
number
will be
issued. Within 40 days
of
receiving
your
complaint, Pioneerwill investigate the dispute and will either: (1) respond
to
your
complaint
in
writing informing you
what
action Pioneer will take, and
in
what
time period, to resolve the dispute;
or
(2) respond to
your
complaint
in
writing informing you
why
it will not take
any
action.
IN
CANADA-
Call the Customer Satisfaction
Manager
at (905) 946-7446 to discuss
your
complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
_________________
Serial No.
_______________
Purchase Date
________
_
Purchased From KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE