Pitney Bowes SendKit PB-SP100 User manual
Let’s get your Label Printer up
and running.
You will need the following:
• Your label printer box.
• A MAC with full admin rights to download and install software.
• An available USB port on your MAC.
Continue reading below
Stand-Alone Label Printer
Read BEFORE you unpack your equipment
MAC Installation Instruction
USB Printer Connection
1. Unpack your printer.
Printer
USB
Power Cord
Network Cable
(not used for USB installation)
2. Connect the power cord.
Connect the power cord and adapter to your printer
(as shown) and switch on.
3. Printer ready.
Wait for about 10 seconds until the 2 green lights
remain constant and the printer is ready.
10
Belowisthecontentsyouwillndinthebox.
If you have any problems during this installation, refer to the
‘Troubleshoot’ section at the end of this guide.
1. Go to support.pb.com/pb-sp100
2. Select Download Drivers for PB-SP100 Printer in the
Downloads section.
3. Select in the Download your Mac printer driver
section and save Software_PBSP100CupsDrv_MAC_
v1.0.0.dmgletoDownloads.
4. Double click on and extract Software PBSP100CupsDrv_
MAC_v1.0.0.dmg.
4. Align the label roll.
Press the button and check that the label feeds correctly.
Note: If the label does not feed correctly please refer to label
alignment instructions inside the printer top cover.
Tearothedispensedlabel.
5. Connect the printer.
Connect your printer to your computer with the USB cable.
7. Download the printer driver.
8. Install the printer driver.
1. Double click on Software PBSP100CupsDrv_MAC_
v1.0.0.installer.pkgle.
If below message appears, select OK to close it.
RightclicktheleandselectOpen.
Select Open.
Select Continue then Install.
2. The installer will prompt you for your Mac administrative
login. Enter your administrator username and password
and select Install Software.
3. When complete, select Close.
9. Add the printer.
1. Select System Preferences in the Apple menu.
2. Select Printers & Scanners.
3. Select the plus sign +, then select PB-SP100 USB Printer.
4. In Use section, select Select Software… Then select the
PitneyBowes PB-SP100 driver and select OK.
(Use the search bar to look up the SP-100 driver)
1. Double click on PB-SP100 printer to open printer queue.
10. Print the test label.
2. Select Print Test Page in the Printer menu.
Set Print Option
When printing shipping labels on the PB-SP-100 printer:
• In the Safari printer dropdown, select the PitneyBowes
PB-SP100 printer before printing.
• Select 4.0”x6.0” in the Paper Size menu.
• Select Printer Features in the dropdown menu for the
specicsettingasneeded.
Troubleshoot
Printing problems on PB-SP100
If you experience problems with a PB-SP100 printer, such as poor
printquality,misalignedlabels,jams,orashingLEDindicator
lights, ensure that the roll is properly installed in the printer.
If the labels are blank, the roll may be loaded upside down.
The two blue brackets in the printer are spring loaded to keep the
roll in place. Slide the blue brackets apart to place the roll between
them with the adhesive labels on the top and the disposable
material on the bottom.
*AW33137reva*
3001 Summer St.
Stamford, CT 06926
www.pitneybowes.com
AW33137 Rev. A 05/20
©2020 Pitney Bowes Inc.
All Rights Reserved
If you’re still having trouble, visit
support.pb.com/pb-sp100
for Support.
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