Pitney Bowes 3400 PRINTER OPTION Manual

100 Oakview Drive
Trumbull, CT 06611
phone: [phone]
fax: [phone]
www.pitneybowes.com
Pitney Bowes 3400
Second Phone
Line Module
Operator’s Guide
FX30065
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Table of contents
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Getting the Second phone line module installed . . . . . . . . . . . . . . . .1
Entering settings with EasyStart . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Dialing within a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Dialing with the autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Dialing with the numeric keypad . . . . . . . . . . . . . . . . . . . . . . . .10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
“Check Message” printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Error messages and their meanings . . . . . . . . . . . . . . . . . . . . . .12
Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Communication settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Dealer installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Attaching the second phone line module . . . . . . . . . . . . . . . . . . .A-1
Copyright1999 by Pitney Bowes; all rights reserved.
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1
Setting up
Get the Second phone line module installed
Your Pitney Bowes representative should install the second phone line
module to your machine. Do not perform this installation yourself.
Once the second phone line module is installed, follow the steps below to
complete your machine’s setup. (Your representative may also perform
these steps for you as part of the installation.)
Enter settings with EasyStart
Important: You must enter the initial settings using EasyStart, even if
you have already entered them before.
Important: If you press STOP during EasyStart, your fax machine
returns to standby mode (its normal condition). But it will
keep the settings you saved by pressing ENTER as described
in these instructions.
1. Press PROGRAM,I,ENTER.
The LCD shows the current calendar/clock setting, with a cursor
appearing under the first digit.
2. Use the numeric keypad to enter the correct date and time, using a
YYMMDD format for the date and 24-hour (“military”) format for
the time. For instance, if it’s 8:30 PM on September 11, 1999, enter
9909112030, which results in:
Note: Your fax machine automatically inserts the spaces and date-
slash. All you have to do is enter the digits.
To change a digit, press to move the cursor left, or to move it
right. Then enter the correct digit.
3. Press ENTER to save the clock setting and continue EasyStart.
Enter Time
’99 09/11 20:30
Enter Time
’01 01/01 00:00
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4. The LCD now asks if you want to set the calendar/clock to
automatically recognize Daylight Savings Time (DST):
When the setting is On, your machine automatically recognizes
DST at 2AM on the appropriate switchover Sundays each year.
When the setting is Off, no automatic change will occur.
5. Press or until the mode you want appears. Here, we’ve
changed the setting to On:
6. Press ENTER to save the setting and continue.
7. Use the numeric keypad to enter the fax number for the first phone
line as you want it to appear on other fax machines’ displays or
printouts:
To insert a dash, as shown here, press DIALING OPTIONS once. The
number may contain up to 20 characters (numbers and dashes).
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
8. Press ENTER to save the number.
9. Use the one-touch keys to enter the name for the first phone line as
you want it to appear at the top of faxes you send. The name may
be up to 22 characters in length.
YourName(1):Upper
_
Your Fax Number (1)
800-555-2034_
Your Fax Number (1)
_
Daylight Saving:On
Program/Enter
Daylight Saving:Off
Program/Enter
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The word “Upper” means the machine will enter only upper-case
letters. If you press R, the machine will see it as an R (not an r).
To type a lower-case letter, press ALPHABET.
To switch back for upper-case entries, press ALPHABET again.
To enter spaces, punctuations and symbols, use the one-touch key-
pad.
To enter characters using the Code function, review the chart
below:
The legends in the black border indicate which key you press, and
in which order, to get a given character. For example, to get the £
character, press B,C. (The blank areas for 2, 0 and C, 0 indicate
that spaces will be inserted if you use these key combinations.)
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
10. Press ENTER to save the setting and continue.
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11. The LCD now asks you to enter the type of dialing needed for the
fax machine’s first line, either tone or pulse.
12. Press or until the mode you want appears. Here, we’ve
changed the setting to pulse mode.
13. Press ENTER to save the setting and continue.
14. The LCD now shows the communication setting for the first phone
line. (See “Reference,” page 13, for more details.)
The setting you choose here will determine how your first line will
be used. Choose between the transmit/receive (“Tx/Rx”), transmit-
only (“Tx”) or receive-only (“Rx”) settings.
15. Press or until the setting you want appears. Here, we’ve
changed the setting to Tx mode.
16. Press ENTER to save the setting and continue.
17. The LCD now shows the phone line type for the first phone line,
either PSTN or PBX.
18. Press or until the setting you want appears. Here, we’ve
changed the setting to PBX mode.
Line Type (1):PBX
Program/Enter
Line Type (1):PSTN
Program/Enter
Tx/Rx (1):Tx
Program/Enter
Tx/Rx (1):Tx/Rx
Program/Enter
Phone Type(1):Pulse
Program/Enter
Phone Type(1):Tone
Program/Enter
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19. Press ENTER to save the setting and continue.
If you selected PSTN in steps 17-18, skip to step 22.
20. If you selected PBX in steps 17-18, the LCD now asks you to enter a
number — 9, for example — for accessing PSTN from the PBX (the
access number needed to get an “outside” line). The number may
contain up to 10 characters.
Note: If the first line on your fax machine will not need an access
number to make PSTN calls (to reach an outside line), skip
to step 21 without entering the access number.
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
21. Press ENTER to save the number and continue.
22. Use the numeric keypad to enter the fax number for the second
phone line as you want it to appear on other fax machines’ displays
or printouts. To insert a dash, as shown here, press DIALING
OPTIONS once. The number may contain up to 20 characters
(numbers and dashes).
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
23. Press ENTER to save the number.
24. Use the one-touch keys to enter the name for the second phone line
as you want it to appear at the top of faxes you send. The name
may be up to 22 characters in length.
YourName(2):Upper
_
Your Fax Number (2)
800-555-4934_
PSTN Access No. (1)
_
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If necessary, review the explanation on pages 3-4 for entering
upper-case letters, lower-case letters and the characters on the one-
touch keypad, or using the Code function to enter characters.
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
25. Press ENTER to save the setting and continue.
26. The LCD now shows the type of dialing set for the second phone
line, either tone or pulse.
27. Press or until the setting you want appears. Here, we’ve
changed the setting to pulse mode.
28. Press ENTER to save the setting and continue.
29. The LCD now shows the communication setting — transmit/receive
(“Tx/Rx”), transmit-only (“Tx”) or receive-only (“Rx”) — for the sec-
ond phone line.
30. Press or until the setting you want appears. Here, we’ve
changed the setting to the transmit-only mode.
31. Press ENTER to save the setting and continue.
32. The LCD now shows the type of phone line set for the second phone
line, either PSTN or PBX.
Line Type (2):PSTN
Program/Enter
Tx/Rx (2):Tx
Program/Enter
Tx/Rx (2):Tx/Rx
Program/Enter
Phone Type(2):Pulse
Program/Enter
Phone Type(2):Tone
Program/Enter
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33. Press or until the setting you want appears. Here, we’ve
changed the setting to PBX mode.
34. Press ENTER to save the setting and continue.
If you selected PSTN in steps 32-33, skip to step 37.
35. If you selected PBX in steps 32-33, the LCD now asks you to enter a
number — 9, for example — for accessing PSTN from the PBX (the
access number needed to get an “outside” line). The number may
contain up to 10 characters.
Note: If the second line on your fax machine will not need an
access number to make PSTN calls (to reach an outside line),
skip to step 36 without entering the access number.
Note: If you make a mistake, press CANCEL to erase to the left. To
change just one character, press to move the cursor left, or
to move it right. Press CANCEL to erase the number. Then
re-enter the fax number correctly.
36. Press ENTER to save the number and continue.
37. The LCD now shows your fax machine’s current reception mode,
which is Fax Ready. (See your fax machine’s operating instructions
for more on reception modes.)
Note: Some models don’t require you to set the reception mode.
If your machine’s LCD doesn’t show the reception mode dis-
play above, skip to step 39.
Note: If Tel Ready appears, your fax machine’s auto-answer mode is
turned off. Press AUTO ANSWER to select Fax Ready. The AUTO
ANSWER light shines to indicate that your fax will automati-
cally answer calls.
38. Press ENTER to save the setting and continue.
Fax Ready
Program/Enter
PSTN Access No. (2)
_
Line Type (2):PBX
Program/Enter
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