Plantronics CT10 User manual

Cordless Headset
Telephone
Model CT10
User Guide
Guide d’Utilisation
Guía para el usuario
Manual de usuário

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DIAGRAM
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Headset
Headset (P/N 47349-01)
Clothing Clip
Remote
CT10 Remote
Mute Indicator Light
Mute Button
Jack
Redial Button
Channel Button
Headset Cable Retainer
In-Use Indicator Light
Talk/Hangup Button
Flash Button
Memory (Mem) Button
12 Button Keypad
Dual Function Receive
Volume Control
Antenna
Ringer ON/OFF
Rechargeable Battery
and Belt Clip
Base (Front)
CT10 Base
Headset Holder/Antenna
Power Indicator Light
In-Use Indicator Light (Talk)
Battery Charge Indicator
Light
Remote Charging Well
Page Button
Base (Underside)
AC Adapter Jack
AC Adapter Plug
AC Adapter
(P/N 46924-01 for 120V) or
(P/N 46935-01 for 220V – 240 V)
Telephone Wall Jack
Telephone Line Cord
Telephone Jack
Cord Retainer Clip
Pulse/Tone Switch
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DIAGRAM KEY

WELCOME
Thank you for selecting the CT10
Cordless Headset Telephone System from
Plantronics. This User Guide will help you
install your CT10 Telephone System
and learn its basic operation.

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When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk
of fire, electric shock, and injury to persons, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the
product. The symbol identifies and alerts the user to the presence
of important operating and service instructions.
3. Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not locate base unit near water, for example, near
a bathtub, wash bowl, kitchen sink, or laundry tub, in
a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand or
table. The product may fall, causing serious damage to the product.
6. This product should never be placed near or over a
radiator or heat register. This product should not be placed
in a built-in installation unless proper ventilation is provided.
7. This product should be used with the supplied Class 2
Direct Plug-In Power Unit rated 9 VDC 500 mA. Plantronics
Part No. 46924-01 has a rated input voltage of 120 VAC, 60 Hz and
an output voltage of 9 VDC at 500mA. Plantronics Part No. 46935-01
has a rated input voltage of 220 VAC - 240 VAC, 50 Hz and an output
voltage of 9 VDC at 500mA.
IMPORTANT SAFETY INSTRUCTIONS

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IMPORTANT SAFETY INSTRUCTIONS
8. Do not allow anything to rest on the power cord. Do
not locate this product where the cord will be abused by persons
walking on it.
9. Do not overload outlets and extension cords as this can
result in the risk of fire or electric shock.
10. Never push objects of any kind into this product
through base unit slots as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassem-
ble this product, but take it to qualified service personnel when
service or repair work is required. Opening or removing covers
may expose you to dangerous voltages or other risks. Incorrect
re-assembly can cause electric shock when the product is subse-
quently used.
12. Avoid using telephone equipment during an electrical
storm. The CT10 System has built-in surge protection circuits that
meet or exceed FCC requirements. However, an incident such as a
lightning strike at or near the telephone lines, could cause serious
damage. There may also be a remote risk of electric shock or dam-
age from lightning. If the CT10 System is installed in an area with
frequent and/or severe electrical storms, it is suggested that the
telephone be disconnected during these storms or that additional
surge suppression equipment be added to the installation.
13. Do not use the telephone equipment to report a gas
leak in the vicinity of the leak.
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14. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions because improper adjustments of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.
e) If the product has been dropped or the base unit has been
damaged.
f) If the product exhibits a distinct change in performance.
15. This product requires AC power in order to operate. In order to
have phone service during a power outage, have another telephone
available that is powered only by the telephone line.
16. Keep all product cords and cables away from operating
machinery.
IMPORTANT SAFETY INSTRUCTIONS

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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
CAUTION: To reduce the risk of fire or injury to persons, read and
follow these instructions.
1. Use only the battery pack supplied with this product.
2. Do not dispose of battery pack in a fire. The cells may explode.
Check with local codes for possible disposal instructions.
3. Do not open or mutilate battery pack. Released electrolyte is corro-
sive and may cause damage to eyes or skin and may be toxic if
swallowed.
4. Exercise care in handling the battery pack in order not to “short” the
battery contacts with conducting materials such as rings, bracelets,
and keys. The battery or conductor may overheat and cause burns.
5. Charge the battery pack in accordance with instructions supplied
with this unit.
6. Observe proper orientation between battery pack and charger
contacts.
7. Contact your local, county, or state hazardous waste management
authorities for information on recycling or disposal programs in your
area.
8. Important: The new battery pack must be attached to the Remote
and charged in the Charging Well until the Charge Indicator
Light goes off before it can be used away from the Base .
9. The maximum standby time for a freshly charged battery pack
is approximately 7 days. The maximum talk time is approximately
6 hours.
BATTERY SAFETY

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SELECTING A LOCATION
Install the CT10 Base Unit in a location that is near an AC power outlet
and a modular telephone line jack. The base’s location effects the
telephone’s range. Try several locations to see which provides the best
performance. Select a location that is away from electrical machinery,
electrical appliances, metal walls, filing cabinets, wireless security alarms,
room monitors, and areas of excessive moisture.
GETTING STARTED
Unpack the unit and check for the following items:
CT10 Remote
Rechargeable Battery
CT10 Base
AC Adapter
Telephone Line Cord
Headset
CONNECTING THE TELEPHONE BASE
Place the Base on its back exposing the AC Adapter Jack and
Telephone Jack on its underside.
Plug the AC Adapter Plug into the AC Adapter Jack . Plug the AC
Adapter into an AC power outlet. The Power Indicator will light
after being connected. The In-Use Indicator will remain off.
Connect one end of the Telephone Line Cord into the Base’s Telephone
Jack and the other end into a Telephone Wall Jack .
Press both the Telephone Line Cord and the AC Adapter Cord into the
Cord Retainer Clip .
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GENERAL SETUP

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STEP 1
SETUP THE REMOTE
PREPARING THE REMOTE FOR USE
Remove the paper separator between the Remote and the
Rechargeable Battery by pulling it out.
Note: If the paper rips before coming out. The Remote and the
Rechargeable Battery Pack can be separated by sliding the Remote up
and the Battery Pack down. They can be reassembled by reversing this
action.
Plug the Headset into the Headset Jack on the Remote and snap
the Cable into the Headset Cable Retainer .
CHARGE THE REMOTE
Firmly slide the Remote into the Remote Charging Well until the
Battery Charge Indicator Light flashes.
The Battery Charge Indicator Light will go off
when the battery is fully charged.
(It’s important to make good contact in the
charging well to properly charge the battery.)
The Remote may be operated while in its Charging Well after gaining
5 seconds of orientation. The Charge Indicator Light will stop flickering
when orientation is attained.
Once charged, the Remote can be operated away from the Base.
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Put on the Headset , and adjust the band until it rests with almost no
pressure on your ear and the top of your head.
If the headset is too loose, remove it and gently push the headset band
inward slightly to tighten it. If the headset is tight, gently pull the headset
band out to loosen it.
The microphone boom can be swiveled to position the headset on either
your right or left ear by rotating it up over the head.
Use one hand to hold the headset in place. Adjust the microphone boom
until it is about 1 inch from the side of your mouth. Do not twist the
microphone on the end of the boom as this may damage the internal
wiring.
Use the Clothing Clip to attach the headset cord to your lapel or collar
and out of your way.
Leave enough slack in the headset cord so that you can move your head
freely.
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SETUP THE HEADSET
The Pulse/Tone Switch is located under the Base simply push the
switch to Pulse or Tone as desired or required by your telephone service.
PULSE/TONE SWITCH
STEP 1
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STEP 3
STEP 2
MAKE A CALL
Before using your cordless telephone, put the headset on and adjust it
as needed.
To make a call, press the Talk/Hangup Button on the Remote .
The In-Use Indicator will light.
When you hear dial tone, enter the number you want to call.
To disconnect a call, press the Talk/Hangup Button .
RECEIVE A CALL
Set the Ringer Switch on the Remote to the ON position.
To answer a call press the Talk/Hangup Button . The In-Use
Indicator on the Remote and the In-Use Indicator (Talk) on the
Base will light.
When you press any button on the Remote, a short sound will be heard
indicating that the Base has accepted the command.
Three short warning beeps indicate that you are out of range, or there
is too much interference.
If there is interference, move closer to the base before you press any
key. If interference is severe, the Remote might lose communication with
the Base and the call might be disconnected.
This does not happen often, but if it does, return the Remote to the
Charging Well for a few seconds.
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The Mute Button stops the voice transmission to the receiving party.
When activated, the red LED is “On.” Press the Mute Button again to
deactivate the mute function.
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MUTE
The Redial Button redials the last number dialled. To use, press the
Talk/Hang-up Button . When a dial tone is heard, press the Redial
Button.
The last number entered will be dialled just as you would have redialled it
manually.
REDIAL
Your cordless headset telephone has an auto scan feature that
automatically selects a clear channel when you press the Talk/Hangup
Button . If you experience interference during a call, press the Channel
Button to switch to another channel until you have good reception.
CHANNEL
FLASH
Use the Flash Button to access services such as call waiting, etc.
The CT10 speed dial memory can store up to 10 phone numbers,
containing a maximum of 16 digits. The 0 through 9 buttons on the
keypad recall and dial the phone numbers stored in memory.
MEM (MEMORY)
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SPECIAL BUTTONS
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SPECIAL BUTTONS
MEM (MEMORY)
TO STORE NUMBERS
The In-Use Indicator Light should be off. If it is not off, press the
Talk/Hang Up Button once to shut it off.
Press the Mem Button followed by the numbers you want to store.
Press the Mem Button followed by the one digit number (0-9) on the
Telephone Keypad that you want to assign for that number.
You can repeat the process for storing numbers until the 10 single
numbers on the keypad are used up.
TO CHANGE STORED NUMBERS
To change a number stored in memory, simply store a new number in
that memory location.
TO DIAL STORED NUMBERS
Press the Talk/Hang Up Button . The In-Use Indicators and will
light up.
When the dial tone is heard, press the MEM Button , then press the
desired single digit (0-9) memory location button.
The stored number you have selected will be automatically dialed.
TO DIAL A STORED NUMBER DURING A CALL
The memory/recall function also works when additional numbers are
required during the call such as a numeric password. At the
appropriate time during the call press Mem and the assigned key to
rapidly transmit the stored numbers.
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The Dual Function Volume Control Keys on the 12 Button Keypad
allow you to adjust the sound level that you hear through the headset.
This feature is especially useful for people who have trouble hearing, or
are in an especially noisy area like a kitchen or workshop.
To increase volume, push and hold the ‘▲/✱’ Key on the Remote for a
minimum of 2 seconds or until the volume is comfortable, then release
the key.
To decrease the volume, push and hold the ‘▼/#’ Key on the Remote
for a minimum of 2 seconds until the volume is comfortable, then
release the key.
Pressing the ‘✱’ or ‘#’ key for less than 1 second will cause the ‘✱’ or
‘#’ to function normally as ‘✱’ or ‘#’ keys.
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VOLUME CONTROL
The Page Button on the Base allows someone to summon you. By
pressing the Page Button for less than 2 seconds, it sends a message to the
Remote by emitting two long, loud beeps.
If you have misplaced the Remote, press the Page Button for a minimum of
3 seconds and the Remote will emit a steady alert. Press the Talk Button
once you have located the Remote or put it into the Charging Well.
PAGE FUNCTION
SPECIAL BUTTONS
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AUDIO
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SPECIAL BUTTONS
REMOTE
In-Use Indicator Light — Green LED is “On” only when Remote Talk
Button is activated.
Mute Indicator Light — Red LED is “On” only when transmit audio
is “muted.”
BASE
Power Indicator Light — Red LED is “On” whenever the power is
applied to the Base via the AC Power Adapter.
In-Use Indicator Light (Talk) — Green LED is “On” only when
Remote Talk Button is activated.
Charge Indicator Light — Amber LED flashes for 2 seconds while
verifying contact when Remote is placed in Charging Well . It
remains “On” while charging and turns off when battery is fully
charged.
Low Battery — Two (2) beeps generated at 30 second intervals
whenever battery power is low, heard only through the headset in TALK
mode.
Out-of-Range — Three (3) beeps generated whenever the Remote is
taken out-of-range of the Base, heard only through the headset in TALK
mode.
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VISUAL

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THE REMOTE DOES NOT RING
Make sure that the Ringer is “On”.
Ensure that the Telephone Cord and the AC Adapter
are installed correctly.
Recharge the Remote Battery by firmly placing it in the
Remote Charging Well .
Disconnect the AC Adapter from the power source and
reconnect it in a known good outlet.
Use the Remote in an area closer to the Base .
I CANNOT HEAR A DIAL TONE
Make sure your Remote Rechargeable Battery is
securely seated in the Charging Well and/or fully
charged. The Battery may need to be charged for 8
hours prior to first use.
Check that all cords are correctly connected and firmly in
place.
Adjust the Dual Function Receive Volume Control Key
up to increase the volume.
Make sure the Remote is within range of the Base.
Separate and then reconnect the Rechargeable Battery
and Remote .
Return the Remote to the Charging Well for 5 seconds
to re-establish a communication link.
TROUBLESHOOTING
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MY REMOTE STOPPED WORKING
Separate and then reconnect the Rechargeable Battery and
Remote .
Remove and replace the AC power cord from the Base .
Return the Remote to the Charging Well for 5 seconds to re-
establish a communication link.
CALLER CANNOT HEAR MY VOICE
Make sure the Mute Button is off.
Change Channels using the Channel Button .
I HEAR A BUZZ OR HUM
Try locating your Base in different positions and make sure no
objects obstruct the Remote or Base.
Locate the Remote and Base away from electronic equipment or
other radio-frequency devices.
Change Channels using the Channel Button .
I CAN HEAR OTHER CORDLESS DEVICE USERS
Press the Channel Button until you get a clear signal.
Use the Remote closer to the Base .
TROUBLESHOOTING
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