Swissvoice ePure TAM 2nd generation User manual

TAM 2nd generation
Cordless digital telephone (DECT)
WITH DIGITAL ANSWERING MACHINE
User manual

ePure TAM 2nd generation
2 ePure TAM 2nd generation
Welcome to Swissvoice
The ePure TAM 2nd generation is a cordless telephone with
answering machine designed for connection to an analog
telephone network. International DECT (GAP)-standard digital
technology offers excellent voice quality.
You can register up to 4 handsets to your base and make internal
calls free of charge.
Please read these operating instructions carefully to familiarise
yourself with and take full advantage of an benefits of your new
ePure.

ePure TAM 2nd generation 3
ePure TAM 2nd generation
Contents
Keys ........................................................................... 4
Display symbols ......................................................... 5
Range/Location.......................................................... 5
Battery advice ............................................................ 6
Inserting the battery ................................................... 7
Connecting the phone................................................ 7
Set date and time....................................................... 8
Set language.............................................................. 8
Making a call .............................................................. 8
Keypad lock ............................................................. 10
Redial....................................................................... 10
PBX operation...........................................................11
Paging – Locate mislaid handsets ............................11
Phonebook................................................................11
Direct memory.......................................................... 12
Calls list.................................................................... 12
Troubleshooting ....................................................... 12
Extending number of handsets ................................ 14
Conference Call creation ......................................... 15
Personal settings ..................................................... 16
Advanced settings.................................................... 16
Answer machine ...................................................... 18
Help.......................................................................... 22
Appendix .................................................................. 24

ePure TAM 2nd generation
4 ePure TAM 2nd generation
Keys
Handset
1. Earpiece
2. Display
3. Menu key (OK key)
4. Redial key
5. Talk key
6. Key 1
7. Star key
In standby: Long press to
activate / deactivate the keypad
lock.
8. Microphone
9. Loudspeaker
10. Call Log / Playback answering
machine message / Volume up /
Scroll up
11. Intercom (INT key)
12. End call key / back to idle mode
13. Phonebook / Volume down /
Scroll down
14. Digit keys
15. Ringer on/off (#Key)
16. Key 0 (insert a space /insert a
pause)
17. Control LED on the left side of
the handset (flashes when you
have one or more missed calls,
flashes quickly with an incoming
call)
TAM base
1 Page key (on the bottom)
2/3 Adjust volume
4 Switch answer machine
on/off
5 Start/stop playback
6 Repeat message/return to
previous message
7 Skip to next message
8 Delete message during
playback
12
13
10
5
3
4
715
14
1
2
6
9
16
11
8
17
1 2 3 4
567 8

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ePure TAM 2nd generation
Display symbols
Steady on: battery’s charge level.
Flashing: battery Need’s to be charged.
Time.
Call in progress.
Steady on: when you are consulting the call
log.
Flashing: when there is missed call.
The phonebook is open.
Scroll up/down in a list or a menu.
Confirmation On.
Loud incoming call ringer has been turned off.
Handsfree active On.
Alarm is set.
ECO range set to HOUSE (in standy mode)
ECO range set to APARTMENT (in standy
mode)
ECO range set to ROOM (in standy mode)
ECO range set to OFF (in standy mode)
In talk mode, shows the RF strength
“Leaf icon” Display when the Zero Emissions
is on.
Voice Mail Waiting
Steady on: the answer machine is activated.
Flashing: you have new answer machine
messages.
Range/Location
To obtain the best possible range, we recommend positioning the
telephone in a location central to your sphere of activity. Avoid
positioning the telephone in niches, recesses and behind steel
doors.
The maximum range between base station and handset is
approximately 300 meters outdoors. Depending on the
surrounding conditions as well as spatial and structural factors,
the range may be less. Silent zones can occur due to the digital
transmission in the frequency range used – even within the range,
depending on the structural environment. In this case the

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transmission quality may be reduced through the increased
incidence of short breaks in transmission. Normal call quality can
be restored if you move slightly out of the silent zone. If the range
is exceeded, the call will be disconnected unless you move back
into range within ten seconds.
Battery advice
Use only the original battery (Li-Ion 3.7 V/550 mAh) as well as the
original power supply (7.5 VDC /300mA).
The handset operating times (standby 220 hours/active 12 hours)
and charging times apply only if the battery is charged to the
defined minimum capacity.
Charging is electronically controlled to ensure optimal charging
and care of battery in different charge states. Full capacity is
achieved only after several charging cycles.
Note:
Using other rechargeable battery or non-rechargeable
battery/primary cells can be dangerous and cause
malfunctions or damage to the telephone. Do not
short-circuit the battery (danger). In particular, avoid
inadvertent shortcircuits during storage and transport e.g.
bunch of keys, metal panels or similar objects, and make
sure the battery do not come into contact with greasy
materials. When not in the handset, therefore, battery should
be stored only in insulating packaging. Ensure also that the
contacts do not touch greasy parts.
Rechargeable battery can become warm while recharging.
This is a normal occurrence and is not dangerous.

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ePure TAM 2nd generation
Inserting the battery
Step 1: To open the battery door, use a
small tool like a door key, plug the tip
into the recess at the end of handset.
Then, the door can be opened freely
(in the direction of the arrow).
Step 2: The battery compartment is
situated in the handset. Insert the
battery in the battery compartment.
Step 3: Replace the handset cover.
Make sure you install the battery pack and fit the cover the
right way round:
- position the 3 metal contacts of the battery pack against
the 3 blade contacts;
- align the green dot on the handset with the one on the cover.
- align the cover top against the handset top, then clicks it
until middle and bottom sides click into place.
Connecting the phone
●Before you can start using your telephone you must plug in
the telephone connector cable and the power adapter.
●When the phone is delivered, the battery is not yet
charged.
●To charge the battery, insert the handset on the base
station. The battery will take around 6 hours to fully charge
(initial charge).
Telephone line socket
Main power socket
Green dots

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Set date and time
When setting up the telephone the first time, the date and time
have not been set.
●Press , select Clock/Alarm with the navigation key +/-
and press OK.
●Select Date&Time and press OK.
●Enter date and press OK using the keypad.
●Enter the time and press OK using the keypad.
Set language
●The language of the display texts can be changed in the
menu:
- Press , select Personal Set with the navigation key
+/- and press OK.
- Select Language and press OK.
- Select language with the navigation key +/- and press
OK.
Making a call
●Dial the desired number using the keypad.
●Press the
Talk key .
Accepting a call
●Incoming calls are signalled by a ring tone and a quick
flashing of the control LED on the handset.
●Press the
Talk key and conduct your conversation.
Ending the call
●Press the End call key .
Calls cannot be made if the battery is almost discharged or
the handset is out of range of the base station.

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ePure TAM 2nd generation
Handsfree operation
You can use the handsfree function to conduct calls without
holding the handset in your hand and allow others present
in the room to take part in the call.
Activating handsfree before a call:
1. Press . The display shows . Press again . You
can hear the ringing signal through the handset
loudspeaker.
2. Press to deactivate handsfree speaking.
Activating handsfree during a call:
Press . To deactivate handsfree speaking, again press .
Switch ringer off
When a call is coming in, press and hold the key for approx.
3 seconds. The ringer is switched off for this call .
Set speaker/loudspeaker volume
You can adjust the speaker/loudspeaker volume during a
conversation.
Set the desired volume using the navigation key +/-.
Switch handset off
●Press and hold the End call key (approx. 5 sec).
●Press and hold again the End call key to reactivate the
handset.
Set alarm
●Press , select Clock/Alarm using the navigation key
+/- and press OK.
●Select Set Alarm using the navigation key +/- and press
OK.
●Select the desired alarm function (e.g. On once), enter the
alarm time and press OK.

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Set alarm tone
●Press , select Clock/Alarm using the navigation key
+/- and press OK.
●Select Alarm Tone using the navigation key +/- and press
OK.
●Select the desired alarm melody and press OK.
The activated alarm is displayed in standby mode by .
The alarm sounds for 30 seconds or can be deactivated
immediately by pressing any key. (If press navigator key, the
alarm will on again in 10 minutes)
Set auto clock
The alarm sound changed to 30 seconds from 60s. If set to ON,
the date/time can be updated by CID; if set to OFF, it cannot be
updated by CID.
Keypad lock
Activate keypad lock
●Press approx. 3 sec. Keys Locked. All keys are locked.
Deactivate keypad lock
●Press approx. 3 sec.
Redial
The Redial list contains up to 10 entries.
●Press and select the desired entry using the navigation
key +/-.
●Press the Talk key.
Edit redial list
●Open the Redial list, press OK.
You have the following options:
- Save Number – Add number to the phonebook.
- Delete – Delete the entry.
- Delete All – Delete the entire redial list.

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ePure TAM 2nd generation
PBX operation
Your telephone is designed for use in the analogue telephone
network and can be operated on a PBX that supports DTMF
dialling and flash signalling. To enter the R (e.g. needed to
establish a connection) press and hold # key .
You can adjust the flash/recall time for R (see chapter “Advanced
settings”).
Paging – Locate mislaid handsets
All registered handsets ring for one minute, when the Paging
key on the TAM base is pressed. To stop the ring press the End
call key on the handset or the Paging key on the base.
Phonebook
You can store up to 100 names and numbers in the phonebook.
Digits/Characters
Different characters are printed on each key. The entries in the
phonebook are sorted alphabetically.
Press long hold # key, change from upper case to
lower case letters (ABC/abc/Abc).
Press long hold key 0 to insert a pause inside a phone
number (“P” appears).
Short press to insert a space.
Adding new entries in the phonebook
●Press , select Phonebook and press OK.
●Select New Entry and press OK.
●Enter the desired name and number.
●Press OK to save the entry.
Dial from phonebook
●Press , select Phonebook and press OK.
●Select List Entry and press OK.
●Select the desired entry using the navigation key +/- or
enter the first letter of the name.
●Press the Talk key to call the number using the keypad.

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In the phonebook menu you have the following
options:
- List Entry
- New Entry
- Delete All
- Direct Mem – Call a programmed direct memory number.
Direct memory
Phone numbers from the phone book can be assigned to
numerical keys 1 to 9.
Programming direct memory keys
●Press , select Phonebook and press OK.
●Select Direct Mem and press OK.
●Select the desired memory key and press OK twice.
●Select Add and press OK.
●Select the desired entry from the phonebook using the
navigation key +/- and press OK.
Calling a direct memory number
To call a direct memory number, press the corresponding key for
approx. 3 seconds. The programed number is called.
Calls list
The control LED on the side of the handset flashes when you
have one or more missed calls. The calls list can contain up to
50 entries.
The Control LED will turn OFF once the user checks the call list.
To use this function, the caller's number must be transmitted
(CLIP). Contact your network operator for further information.
Troubleshooting
How to turn off this function?
The Control LED will turn OFF once the user checks the call list.
Review the missed call log
1. Press navigation key when the handset is not in use.
2. Press navigation key to browse through the missed call log.

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ePure TAM 2nd generation
New voicemail light delete “and” and appears on the
handset and the VOICEMAIL light on the telephone handset
flashes and I don’t know why.
Your telephone has voicemail indication. If NEW VOICEMAIL
and the VOICEMAIL light on the telephone handset flashes, your
telephone has received a signal from your telephone service
provider that you have a voicemail message waiting for you to
retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
Turn off the flashing light
1. Wait for BASE to synchronize with the network operator again,
due to the base cannot receive the Voice Message Waiting
Indication (VMWI) OFF correctly, the LED will not turn OFF. If
you listen the voice message, the operator will turn the VMWI
OFF. The handset registered will turn OFF the LED once the
base receiving the VMWI is OFF.
-OR-
2. Press OK key, select to Advanced Set, then navigation key to
Reset and press OK key to Confirm, and press OK, after this
simple method is done, you can see the flashing light will turn
OFF, but there will be some settings reset as well.
Calling a number from the calls lists
●Open the calls list by pressing the navigation key +.
●Select the desired entry using the navigation key +/-.
●Press the Talk key to call the number.
or
●Press OK and select a function from the list.
If the caller's number is suppressed, only Withheld is
displayed. The call is not entered in the call list.
Edit calls list
●Open the calls list.
You have the following options:
- Save Number – Store number in the phonebook.
- Delete – Delete single entries.
- Delete All – Delete all entries.

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Extending number of handsets
The delivered handset is already registered on to base station. In
standby the internal number of the handset is displayed.
You can register up to 4 handsets to your base station.
If you register your ePure handset with a “third party” base station
or a “third party” handset on your ePure base station (GAP), you
may not be able to use some functions or only to a limited extent.
Register new handsets
Registering an additional handset with the main base station (the
base station you have connected to the telephone network):
●Press and hold down the Paging key on top of the base
station for at least 10 seconds.
●Press the menu key.
●Using the navigation key find Advanced Set and press OK.
●Scroll down until you find Register and press OK.
●After a few seconds you will be asked to enter your PIN.
●Enter the PIN (default 0000) and press OK.
●If the registration is successful you will see the handset
number on the screen.
Press the talk key (as if you wanted to make a call) to make sure
a dial tone is available.
Repeat this procedure for every additional handset you wish to
add to your ePure TAM phone.
If the registration is not successful:
●Move closer to the base station. During registration the
distance between handset and base must be less than
1 m.
●Interrupt power supply of base and handset (disconnect
power adapter/remove battery).
●Repeat the registration procedure.

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ePure TAM 2nd generation
Conference Call creation
During a call you can make a second internal call (enquiry call),
switch between call partners (brokering) or simultaneously
converse (3-way conference call) without the need for two
telephone lines.
Internal conversation/Internal call
●Short press INT and enter the desired internal party. If only
two handsets are registered, short press INT will
automatically call the other handset.
If you receive an external call while you are on the phone to an
internal call partner, you will hear an incoming call alert. End the
internal call by pressing the End call key. Press the Talk
key. You are connected to the external party.
Call transfer to another handset
You are conducting an external call and you want to transfer it to
another handset in your home or office.
●Press INT.
●Enter the desired number, if there is more than 2 handsets.
●When the internal party responds press the End call
key to transfer the call to the other party.
Brokering/Conference
You are conducting an external call.
●Call another internal party (see above).
●The internal party answers.
●Press and hold intercom key INT to start a conference call.
If one of the handsets presses the End call key, the
other handset will be connected to the external call.

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Personal settings
●Press , select Personal Set and press OK.
●Select a function from the list using the navigation key +/-
and press OK.
- Handset Tone
- Ring Volume
- Ring Melody
- Key Tone – Every time a key is pressed, a brief beep
is heard.
- Docking Tone – When the base charging contacts
beep function is turned to on, you hear a beep with
put handset back.
- Handset Name – To better distinguish between handsets,
you can give each handset a name.
- Auto Pick-up – Just pick up the handset from the base to
answer a call (without pressing any key).
- Auto Hang-up – Just hang up the handset to end a call.
- Language
- Backlight – To set handset LCD to ON/OFF.
Advanced settings
●Press , select Advanced Set and press OK.
●Select a function from the list using the navigation key +/-
and press OK.
- Call List - can set Call list type to All calls or Missed
calls only. If All calls is selected, press Up key in idle will
view all calls lists. If Missed calls is selected, press Up
key in idle will view missed call only.
- Conference - When the feature is set to Auto, if handset
1 is on line with an external caller, handset 2 can seize
the line and immediately join the call with handset 1 and
the external caller.
- Auto Prefix
- Digit Detect - If the first digits of a number you are
calling are identical to the digits stored, they will be
suppressed.
- Prefix Num. - The prefix number can be 5 digits long.
The stored digits are added in front of the phone
number when dialling (with a dialling pause).

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ePure TAM 2nd generation
- Recall Time - Select the recall time (flash time) for the
analogue network functionalities in your country.
- Dial Mode - Tone: Normal dialling procedure on analog
lines. Pulse: May be required for connecting older
telephone systems. Please refer to the relevant
documentation.
- Register - Additional handsets must be registered to the
base station.
- Unregister - Select the handset you want to deregister.
- PIN - You can modify the PIN code (0000 on delivery).
- Reset - This feature allows you to reset your handset
back to its default settings.
- Call Barring - Use this function to ban certain phone
numbers from being dialled. The call barring numbers
must be entered separately for each handset. You can
specify bar calls to up to 4 numbers each comprising up
to 4 digits. All phone numbers whose first digits match
the specified numbers will be barred.
- ECO Mode - When ECO Mode is set to ON (range
selected to House, Apartment or Room), the base and
handset power transmission is regulated and a radiation
reduction is achieved when handset is near the base
station. When it is set to OFF the base transmission
power is maximum and not regulated, When it is set to
Room the base transmission power is minimum and
regulated.
- Range Sel (Range Selection)
- House
- Apartment
- Room
- Off
Note: with multi-handset, ECO mode will be default
to Off.
- Zero Emit, when set to On, both base and handset
power transmission is set to minimum in standby mode.

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Answer machine
Your ePure TAM features an integrated digital answer machine
with a max. recording capacity of 30 minutes. You can operate
your answer machine from the base and from any handset
registered to the base. On delivery an outgoing message for
each mode (Answer & Rec and Answer only) is pre-recorded. The
answer machine is ready to use.
Activate/deactivate the answer machine (from the
base)
Press key on the base station to switch the answer machine
on or off.
The LED in front of TAM base
- lights up when the answer machine is activated
- doesn’t light up when the answer machine is deactivated
- flashes when you have new message(s) on the answer
machine
Operating the answer machine (from the base)
If you have new messages, the LED under key is flashing.
The messages are played back beginning with the most recent.
●Press to start playback.
●During playback the following options are available:
Key Function
Activate/deactivate answer machine
Repeat message/return to previous message
Skip to next message
Start/end playback
Delete message during playback
/ Adjust volume

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ePure TAM 2nd generation
Activate/deactivate the answer machine (from the
handset)
●Press , select Answ Machine and press OK.
●Select Answ On/Off and press OK.
●Select On or Off using the navigation keys +/- and press
OK. is displayed when the answer machine is switched
on.
●You must now select the desired operating mode and
record a personal outgoing message:
Record a personal outgoing message
●Press , select Answ Machine and press OK.
●Select Answer Mode and press OK.
●Select Record also (the caller can leave a message) or
Answer only (the caller cannot leave a message) and press
OK.
●Select Personalized and press OK.
●Select Record and press OK.
●Speak your outgoing message into the handset
microphone. Your personal outgoing messages can be up
to 1 minute long (max.).
●Press OK to end recording. The recorded personal
outgoing message is played back.
- To restore the standard outgoing message, select
Record also or Answer only followed by Predefined
and press OK.
- To listen to an outgoing message, select Answer &
Rec or Answer only followed by Play and press OK.
The outgoing message is played back.
- To delete a personal outgoing message, select
Record also or Answer only followed by Delete and
press OK.
Operating the answer machine (from the handset)
If you have new messages on your answer machine the symbol
flashes on the display of the handset. The messages are
played back beginning with the most recent and over the handset
loudspeaker (the handset loudspeaker activates automatically).

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20 ePure TAM 2nd generation
●Press , select Answ Machine and press OK.
●Select Play and press OK.
●Press the End call key to end playback.
During playback:
●Press OK to open the Options menu.
The following options are available:
●Repeat – repeat the message
●Next – skip to next message
●Previous – return to previous message
●Delete – delete a message during playback
Press the navigation key +/-, to adjust the playback volume.
Delete all old messages (from the handset)
●Press , select Answ Machine and press OK.
●Select Delete all and press OK.
●To delete all messages confirm with OK.
Record memo
You can leave a message behind for other internal users by
recording a memo.
●Press , select Answ Machine and press OK.
●Select Record Memo and press OK.
●Recording is displayed.
●Speak your memo into the handset microphone.
●Press the End call key to end recording. The memo is
stored the same way as an incoming message.